Patients
Reviews of DentalWise Clinic.
Bangkok, Thailand. 168 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.0 out of 10
Overall score
DentalWise Clinic is a Bangkok Sukhumvit Invisalign Diamond Provider with strong local Thai reputation for clear aligners and Zoom whitening. Most reviews are positive but there are two credible complaints about orthodontic cases going wrong, including a retainer replacement that misaligned teeth and resulted in tooth shaving without consent. Tourists choosing for cosmetic Invisalign work should be careful to confirm full treatment plans in writing and seek a second opinion before any tooth modification.
Authenticity
8/10Bangkok Sukhumvit clinic with 326 Google reviews, Invisalign Diamond Provider and Zoom Official Provider partnerships, named team includes Dr Chawirakarn for orthodontics and Dr Som for wisdom tooth extractions.
Treatment quality
6/10Most reviews report excellent Invisalign and Zoom whitening but two credible negative cases: one Invisalign treatment stalled and abandoned, one retainer replacement misaligned teeth and shaving was done without consent.
Cleanliness
8/10Reviewers consistently call clinic clean, modern, well-organized with warm atmosphere; no hygiene complaints in 50 reviews.
Team
7/10Multi-specialist team with named orthodontist Dr Chawirakarn and oral surgeon Dr Som, but website does not list individual dentist credentials publicly.
Price value
6/10Local reviewers describe prices as reasonable; one Western reviewer paid 3000 THB for retainer replacement that went wrong, no published implant or veneer prices.
Tourist suitability
7/10English website option, Japanese interpreter service confirmed in one review, Sukhumvit 55 location is tourist-friendly, some Western patients but vast majority of reviews from Thai locals.
What comes up well
- Invisalign Diamond Provider and Zoom WhiteSpeed Official Provider
- Premium implant brands available (Straumann, Astra Tech, Hiossen)
- Japanese interpreter service confirmed by patient
- Convenient Sukhumvit 55 location
Points to weigh
- Detailed Invisalign abandonment complaint with no resolution
- Retainer replacement misaligned teeth, dentist shaved tooth without consent
- Individual dentist credentials not published on website
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 168 reviews
Good care, dentist and Staff are polite. I did cleaning my teeth with women dentist, she was very polite and guest care. She was gentle with my teeth, I didn’t feel hurt at all. Price is reasonable! I’ll comeback for sure!
Reply from the clinic
Thank you very much for sharing your experience at Dentalwise. It’s truly our honor to have a chance to take care of you. See you again soon.
This is my second year getting my teeth cleaned here, and the service is still impressive.
Reply from the clinic
Thank you so much for your kind words, Dr. and all the staff. DentalWise Clinic will continue to strive to maintain and improve our service standards for all our valued patients. 😊🙏🏻
This is an excellent place to maintain your dental health. I am pleased with the dentist's expertise.
Reply from the clinic
Thank you for choosing us to take care of you and your family and also for your kind review. We all will try our best to provide the hearted service to our patients as always.
I received treatment at this clinic for about two years and eight months while I was in Thailand, and completed Invisalign, implant, and whitening treatment. I am very satisfied with the reasonable treatment fees and the treatment …
Reply from the clinic
Thank you so much for your kind words. We are so happy to have been able to do our best for our customers. Always doing our best is our motto, and we will continue to strive to do so. … More
The shop is clean and the staff are very attentive. I only got braces in a little over a year. It was fast and beautiful. I really like it.☺️
Reply from the clinic
Thank you to our patients for trusting Dr. Napong and the staff at Dentalwise Clinic to care for your Invisalign treatment. … More
I do not recommend getting teeth whitening or treatment here. This incident has shown me that this hospital doesn't handle problems if they arise. At worst, it could easily result in spinal cord damage. …
Reply from the clinic
Response from the owner Edited 3 years agoWe wish everyone will read our explanation here. Dealing with a customer who toys with our reputation is painful for us as a service provider. Before making an appointment, the lady asked for discount in case of providing 5 … More
The place is good and the staff are all very professional and polite. However, the actual goal service had very poor results (almost no results). I went in for a teeth whitening service and there was no change to my teeth color. …
Reply from the clinic
Thank you for choosing DentalWise Clinic to be your Zoom! teeth whitening clinic. We appreciate your feedback after receiving the treatment. However, please allow us to clarify a little bit about mouth wash we use in the clinic. … More
Dr. Napong did a great job on my braces. I really like it.
Reply from the clinic
Thank you for your complimentary review of Dr. Napong. We are always happy and proud to have cared for you. 😊🙏🏻
Dr. Napong at DentalWise is a talented and kind doctor, and the clinic's staff are always very friendly and accommodating. Highly recommended!
Reply from the clinic
Thank you very much for your kind sharing of your experience for being an Invisalign patient at DentalWise. It's always our pleasure to have a chance to take care of you. Proud to make you shine. See you again.
The clinic is beautiful, clean, and has a great atmosphere. The doctor has a gentle touch and is very caring. The staff also provided excellent advice. I've now finished getting clear braces (Invisalign) and I'm very impressed.
Reply from the clinic
Thank you for letting DentalWise Clinic take care of your smile. Thank you for sharing your wonderful experience with our clinic. It's an encouragement to all the doctors and staff to continue their hard work and strive for even better results.
My experience at this wonderful clinic was just perfect. All the doctors there who took care of me are at the top of their profession. I am immensely grateful to them. The treatments that I received were given with immense skill and great …
Reply from the clinic
Thank you very much for your kind sharing of your experience at DentalWise. We are so pround to have a chance to take care of you.
Some of the English speakers post the bad reviews,, yes, I had the same problems with a female dentist a few months ago. She was really rude and did not want to respond my questions at all. She seems to be very grouchy and I really wanted …
Reply from the clinic
Response from the owner Edited 4 years agoWe are sorry that we couldn’t make you satisfied with the treatment. We have tried our best on your case for more than 6 months which we believe none of the clinic in Bangkok or even in this country could support a customer like us did. … More
I would not visit this clinic again. I had an appointment on the 27th of November for teeth whitening. The front desk …
Reply from the clinic
Dear Khun Kanyapat, We are sorry that you did not receive a satisfing service from us this time. … More
Very professional, patient and friendly. They are very responsive on Line and are always very polite when answering questions. …
Reply from the clinic
Thank you very much for sharing your experience here at Dentalwise Clinic. It’s our honor having a chance to take care of you. We promise to keep up our service to not only meet, but exceed our dear patients’ expectation. 😊😍🙏🏻 …
I am from Switzerland and I have been a patient with Dr. Napong for 2years. I’ve done an Invisalign treatment which was combined with orthodontic treatment. It's a far way to go to the dentist but I must say it's really worth it. Dr. …
Reply from the clinic
Thank you very much for your kind review to DentalWise Clinic. We always do our best to take care of our patients as your greatest smile is our happiness. We are proud to have a chance to serve you.
I just visited the doctor for the first time today. I consulted about orthodontic treatment. I've never been to this clinic before, but I thought it would be good. I was impressed with the clinic, the doctor, and the assistants; everyone was lovely. ☺️
Reply from the clinic
Thank you for giving DentalWise Clinic the opportunity to take care of your smile. 😊🙏🏻
Got good promotion for teeth whitening! Good service, friendly staffs, and very nice dentist...Also, the clinic is very clean. Price is not higher than other dental clinics around so I would suggest to go here.
Reply from the clinic
Thank you very much for choosing DentalWise Clinic. It’s our honor to served you today.
Before deciding to proceed with treatment here, we researched other clinics and compared the expertise of the dentists and the prices. What made us choose this clinic was the exceptional service from the staff. We asked so many questions, …
Reply from the clinic
Thank you for your encouraging compliments and for trusting Dentalwise Clinic to take care of your smile with Invisalign. ❤️🙏🏻
I came for Teeth Whitening today and was very happy with the result. Good explanation. Staffs are very nice. The clinic is very clean.
Reply from the clinic
Thank you for choosing DentalWise Clinic as your teeth whitening clinic. We are so glad to be a part of your beautiful smile. 😊🙏🏻
almost ZERO English language skills, over charging for services and not telling the charges, nothing explained well, I wanted Dental Implants and I felt like they didn't care about English speakers and I felt embarrassed and humiliated by …
Reply from the clinic
There might be some misunderstanding or some miscommunication between the doctor and the patient. What you reported did not normally happen in our clinic. If there was anything unsatisfied, we do apologize. We strive for keeping up with our … More
I went to have my teeth whitening. Now my teeth got two shades whiter. Love it. Nice doctor and staffs. Good service.
Reply from the clinic
Thank you for sharing your experience of teeth whitening at Dentalwise Clinic. It’s our honor to brighten your smile. Hope to have a chance to take care of you again in the future. 🙏🏻 …
Both the doctor and the staff are lovely and very kind. They are very friendly and the price is not too expensive. Most importantly, the equipment looks modern and very clean. The doctor is skilled too. I have received services for braces, …
Reply from the clinic
Thank you for your valuable compliments and encouragement to all the doctors and staff. It's an honor and pleasure to take care of your smile and dental health. ❤️🙏🏻
The doctor is kind, the equipment is clean and modern, and all the staff are lovely.
Reply from the clinic
Thank you for your encouraging review. I'm glad to be a part of your beautiful smile and healthy teeth.
i got a consultation here after being told by an american dentist that i needed a root canal and crown for a nonvital tooth. the technicians xrayed me and told my tooth was vital and things were fine. …
Reply from the clinic
From our record, our dentist did not yet conclude that your tooth is vital. After taking X-Ray, our dentist would like to do more investigation, but you refused. She hadn't had a chance to finish investigation yet before you walked away … More
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