Patients
Reviews of DentalSPA, Dentistas en Playa del Carmen.
Playa Del Carmen, Mexico. 249 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
DentalSPA Playa del Carmen is a 2010-established Mexican Riviera clinic with on-site CAD-CAM lab serving dental tourists. Genuine mixed review distribution and Mexican Riviera tourism infrastructure provide credible options for budget-conscious patients.
Authenticity
6/10Mixed review distribution (44 5-star, 6 mixed/negative); 2010-established Playa del Carmen clinic with on-site CAD-CAM laboratory.
Treatment quality
6/10Reviews mention Dr Victor positively for paediatric care; CAD-CAM same-day crown capability supports outcome consistency.
Cleanliness
6/10Mexican COFEPRIS regulatory baseline; on-site laboratory suggests substantial infrastructure investment.
Team
6/10Multi-dentist team including Dr Victor; specific cedula registration numbers not visible.
Price value
6/10Playa del Carmen Mexican Riviera tourism pricing typically below US; specific list not extracted.
Tourist suitability
7/10Playa del Carmen Mexican Riviera tourist hub; English-speaking team likely; on-site lab supports same-trip turnaround.
What comes up well
- Established 2010 with on-site CAD-CAM laboratory
- Playa del Carmen Mexican Riviera tourist hub
- Genuine mixed review distribution
Points to weigh
- Specific dentist cedula registration numbers not visible
- 12 percent negative review rate suggests some quality variation
- No JCI or ISO certification visible
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 249 reviews
The service was great. Amazing hospitality. The receptionist was very welcoming. I highly recommend their service.
Reply from the clinic
Dear Eric: Thank you for taking the time to share your experience, we are glad that our passion for helping our patients is evident and we will make sure that Veronica (the receptionist) knows about your comments
Dr Frida is probably the most professional around, such a dedicate job, she also explained me about the situation with my teeth and gave me tips.
Reply from the clinic
Thank you for your comments, we are sharing your comments with her, it's always nice to learn that we are fulfilling our patient's needs
Very qualified staff. First I had a cleaning, then they removed the caries. Later I started to worry about my wisdom tooth, and I had 2 different pictures taken to be sure of the appropriateness of their removal. Absolutely highly …
Reply from the clinic
Dear Тина Ткач: It was a pleasure to meet & help you with your dental needs, we appreciate the confidence in our services. Have a great day!
Toni's husband here: Came to playa for wisdom teeth removal. Dentist and staff were very knowledgeable, kind, and fluent in english. They made sure i was stress free. Dentist did not do any unnecessary procedures which i would have paid …
Reply from the clinic
Dear Tony & husband: We appreciate the time you took to share your experience with us, it's always a pleasure to help our patients, and as you well mentioned, we believe in the fact … More
Everything was right, fast and well made. The clinic has the best technology I have seen with a dentist. The attention and customer service is the best. My smile looks amazing. I’m so glad I went with them.
Reply from the clinic
Dear Daniel, Thank you so much for your feedback and for entrusting us with your treatments. Seeing you smile with confidence is a great reward for us, motivating us to continue improving both our techniques and technology. It will be a pleasure to see you again when your travel plans bring you back to Playa del Carmen.
The professionals at Dentalspa were amazing. They are curtious, friendly and highly knowledgeable. I had a short window of time to get a root canal retreat and place a permanent crown. They worked around my schedule and got it done. 5 stars!
Reply from the clinic
Dear Patrick Thank you for sharing your experience at our clinic, our in-house dental lab is very helpful on case like yours when time is important. … More
Excellent service from the entire clinic. The staff was very friendly, the doctor explained everything clearly, and he really took the time to ensure my tooth was in perfect condition. I highly recommend them.
Reply from the clinic
Dear Francisco, Thank you so much for your feedback. It has been a pleasure serving you, and we are proud that you were satisfied and that the passion we put into our work was evident. We hope to see you again soon to continue caring for your oral health.
Highly recommended, always attentive, the best service, clean. And the staff is always super friendly.
Reply from the clinic
Hello Daniela Thank you so much for your continued preference and recommendations; it's always a pleasure to help you take care of your oral health
I am very happy with the job that they had done omg I highly recommend
Reply from the clinic
Dear Ana: It is always a pleasure to know that we have achieved our goal and that our patients feel confident to relax and smile after having been with us. We hope to see you again to continue taking care of your oral health.
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