Patients
Reviews of Dentaland Clinic.
Surabaya, Indonesia. 229 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.0 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Handy, Dr. Wes named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support confirmed. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Handy
- Uses high-quality materials including Porcelain
- Provides solid support for international patients
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 229 reviews
The place and admin service are good. But I don't really like Doctor Handy. Her speech is strange.... I haven't tried other doctors. I read many reviews of doctors who are good at Handy. But for me, sorry. The language and delivery are too strange.
Reply from the clinic
Thank you so much for sharing your experience here. We're glad you felt comfortable with our place and our service. Regarding your experience with Dr. Handy, we understand that everyone has a different communication style, and it may not be a good fit for all patients. While many people really like Dr. Handy, it's possible that Mr. Vicky might not like him and find him strange. 🙏🏻 Your feedback is very valuable, and we will share it so we can improve our service. Perhaps another member of our team can help you; please contact our receptionist.
My 11-year-old non-verbal autistic child has been suffering from toothache for 3 months, and all of them have been unsuccessful. Thanks to information from Google, I came to the Dentaland clinic to meet and be treated by Doctor Handy. The place is clean and comfortable, the staff are very friendly and competent. What I admire is that everything is very well organized, all patients are assigned…
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their arrival times so there is no buildup of patients. This seems trivial but it is very important for me, a mother with a child with special needs. The staff is also very responsive in answering WhatsApp messages. Especially Doctor Handy himself who handles patient WhatsApp messages himself. Thank you to all the Dentaland team, highly recommended, keep up the good work. GOD BLESS You all
This place is really great - clean, the room is suitable for children and all the doctors here are friendly too.
Friendly service, there is a playground so the children don't get bored while waiting.
I've been a regular with Drg. Handy, as usual, the doctor is very nice, friendly, and very fast. The results are always satisfactory + given freebies + gifts. 😁Highly recommended to go to Dentaland look for Dr. Handy. As for the place, after the renovation, it's nicer and more comfortable. …
The staff is friendly and very informative, and fast response when communicating via WhatsApp 😃 …
My son with ASD has had several cavities filled and tooth extractions since 2024. Thankfully, the service was excellent, from the receptionist to the doctor and team during the procedure. The doctor was friendly, smiling, and caring towards the patient. The room was also spacious and clean. I received a free consultation after the procedure, and was monitored at home several times with direct…
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follow-up by Handy, the doctor himself.
As a child, you must be afraid of going to the dentist. My little child, who has been to the dentist several times, would cry and scream, and eventually, he wouldn't want to go to the doctor's office. But when I went to Dentaland, the first impression was that I didn't feel like I was in a dentist's clinic. There's a mini playground 😍 which is perfect for distracting the kids, so they can play…
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while waiting to be called. The nurses are also friendly and can be said to be very agile. My child is still small but he has extraordinary strength, during the treatment he had to be held by a total of 3 nurses, not including the doctor and me. I was worried that it would be very troublesome, because I was embarrassed by the hassle, but the nurses were really friendly and comforting for me as a parent who is often embarrassed when going to the doctor and my child is bothering me. Besides having friendly staff, competent doctors, and satisfying results, Dentaland is highly recommended as a children's and family clinic. Keep up the good work 👍🏻👍🏻
The place and facilities are very comfortable, there are play facilities for children while waiting. The nurses and receptionists are very friendly 👍 The children also get souvenirs, they are free to choose whichever they want 🥰 …
The place is very nice..there is a playground for children..the staff are very friendly..the cleanliness is very top notch..what are you waiting for..so take care of your teeth at dentaland.. 👌🏻😁 …
Trusted pediatric dental clinic. My three children have all been there since they were little.
Thank you, Dr. Rosi. Bellvan just removed a cavity. Dr. Rosi is patient and meticulous with children.
2 times visited at Dentaland, first impression are convinient, cozy and kids friendly:) there is playground in there. The staff also welcome you nicely. Recommend for family and kids for having treatment here!
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