Dita Riwanti
April 2026 · ★ 5
The place makes kids feel at home, not like going to the dentist. The doctors are all great too👍👍👍 …
HR. Moh. Square, Ruko, Jl. Raya Darmo Permai II No.C-2, Surabaya, Indonesia
SmileJet AI Audit Score for Dentaland Clinic: 8.0/10 overall. Authenticity: 8/10 — Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.. Treatment Quality: 8/10 — Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.. Cleanliness: 8/10 — Baseline 8: hygiene protocols supported by equipment. Final 8.. Team: 8/10 — Baseline 8: dentist Dr. Handy, Dr. Wes named. Final 8.. Price Value: 8/10 — Baseline 8: transparent and competitive pricing. Final 8.. Tourist Suitability: 8/10 — Baseline 8: tourist support confirmed. Final 8.. Summary: This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism. Key strengths: Led by experienced dental specialists including Dr. Handy; Uses high-quality materials including Porcelain; Provides solid support for international patients. Confidence: High. Based on 50 reviews and 2 sources. Audited 25 May 2026.
SmileJet AI Audit
Confidence
● High
Audited 25 May 2026
Authenticity
8
Treatment Quality
8
Cleanliness
8
Team
8
Price Value
8
Tourist Suitability
8
"This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism."
Highlights
Score Breakdown
Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Baseline 8: hygiene protocols supported by equipment. Final 8.
Baseline 8: dentist Dr. Handy, Dr. Wes named. Final 8.
Baseline 8: transparent and competitive pricing. Final 8.
Baseline 8: tourist support confirmed. Final 8.
Important — about this score
Please read before drawing conclusions about this clinic.
This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.
These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.
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Dentaland Clinic is the west Surabaya branch of Dentaland, an Indonesian dental network that positions itself as a children and family dental brand under the local tagline Klinik Gigi Anak & Keluarga. The clinic is located in the western part of Surabaya and is one of the original Dentaland branches in the city, complementing the network's Kayoon clinic in central Surabaya, the east Surabaya branch, the Rungkut branch, and a Sanur branch in Bali. The Dentaland brand was founded more than ten years ago and has built its identity around making dental visits a positive experience for children, with playful interiors, friendly clinical workflows, and a service catalogue that covers the full needs of family dentistry.
The clinical scope at Dentaland Clinic covers the full range of services expected of a modern Indonesian general practice, with a particular emphasis on pediatric and family dentistry. For children, services typically include first dental visits, oral hygiene coaching for parents, fluoride applications, fissure sealants on the chewing surfaces of permanent molars, simple restorations, and management of common pediatric concerns such as early childhood caries and trauma to primary teeth. The team works at a pace that matches the child's comfort, with explanations and reassurance provided before and during each step of treatment, and parents are usually included in the consultation process.
For adults, the practice offers the everyday range of general dentistry services. Routine and preventive care includes comprehensive examinations, professional scaling and polishing, and patient education in everyday brushing and flossing technique. Restorative dentistry covers tooth-colored composite fillings, glass ionomer restorations for selected indications, full-coverage ceramic crowns, and conventional bridges. Endodontic treatment, including root canal therapy on anterior, premolar, and molar teeth, is provided for teeth that need pulp treatment, with post-endodontic restoration planned to keep the tooth functional in the long term. For teeth that cannot be saved, simple and surgical extractions are part of the standard service menu.
Cosmetic dentistry forms an important part of the offering at the clinic. In-office and at-home professional whitening, composite veneers, porcelain veneers, and ceramic crowns for visible front teeth are all available for patients seeking smile design improvements. Conservative bonding is used for minor chips, gaps, and shape concerns, particularly in younger adult patients who want to keep as much of their natural tooth structure as possible. Treatment plans are usually staged so that hygiene and any underlying restorative needs are addressed before purely aesthetic work begins.
Orthodontic care is another important pillar of the practice. Patients can typically choose between conventional fixed appliances, including metal and ceramic braces, and clear aligner therapy, with the orthodontic plan selected based on case complexity, the patient's preferences, and the expected duration of treatment. Adult orthodontic cases are common in Indonesian aesthetic-oriented clinics, and aligner therapy is often used to reposition teeth before veneers or crowns are placed in comprehensive smile design plans.
For tooth replacement, Dentaland Clinic offers conventional bridges and removable dentures, including acrylic and flexible thermoplastic options. Dental implants are considered for patients who are good candidates and who can plan their treatment over multiple visits in line with implant healing protocols. Treatment plans for more complex cases are usually staged across several appointments and discussed in detail before work begins, with cost information presented in writing.
The team at the clinic includes general dentists and visiting specialists across orthodontics, prosthodontics, periodontics, oral surgery, conservative dentistry and endodontics, and pediatric dentistry, in line with the brand's positioning as a comprehensive family clinic. Specific specialists are scheduled across the Dentaland branches, with patients matched to the practitioner most appropriate for their case during the initial consultation.
Hygiene and infection control follow accepted Indonesian dental standards, with autoclaved instruments, single-use items handled appropriately, and clean treatment rooms turned over between patients. Diagnostic imaging on site typically includes intraoral periapical and bitewing radiographs, with panoramic imaging and cone beam computed tomography arranged through partner imaging facilities for orthodontic and implant planning. The clinic operates extended hours into the evening on weekdays and shorter hours on weekends, which makes appointments easier to schedule around work and school routines.
For prospective international patients researching dental options in Surabaya, the clinic primarily serves an Indonesian patient base, with the wider Dentaland network including a Sanur branch in Bali for patients combining dental work with travel. Communication at the branch is generally in Indonesian, while WhatsApp serves as the primary channel for booking and follow-up. For families in west Surabaya looking for a clinic that treats children carefully and adults across a broad range of general and aesthetic services, Dentaland Clinic offers the wider Dentaland family-oriented experience close to home.
5.0
★ 229 reviews
Dita Riwanti
April 2026 · ★ 5
The place makes kids feel at home, not like going to the dentist. The doctors are all great too👍👍👍 …
Wen Ing
April 2026 · ★ 5
The doctor is kind and attentive to the children. The place is clean and comfortable.
The Tjondro's Family
April 2026 · ★ 5
It was my first time going to the dentist because I was worried about my child having a cavity and a toothache. After Googling, I found Dentaland and Dr. Handy, who had 5-star reviews and said the kids would love him. 😅😅 I was curious because this was Ello's first time going to the dentist, so I didn't want to traumatize him. When I arrived at Dentaland, I was really surprised to find that there was a play area inside, like a mini playland. Don't even ask, Ello loved it right away. 😅 Even before her next dental checkup was scheduled, she was already asking when she'd be back. 😖😖😖😖 The staff was very friendly, and the waiting room was comfortable, and it was definitely cool. 😅 The price depends on each doctor, because it's a clinic, so just choose the dentist you like. We were happy with Dr. Handy. The first time Ello entered the doctor's office, she was a bit nervous, but once she met the doctor and chatted, joked around, and watched a movie (yes, that's right, there's a show for kids 🤣🤣 like we're not going to the dentist anymore 😖), Ello felt comfortable, calm, happy, and no longer afraid. Dr. Handy was very friendly and caring, asking about our medical history, etc., and we felt comfortable. I was a little surprised because when I stood up from his chair, he was very tall, like a basketball player. Not like Dr. Wes, I know 😖😖😖 I was a little worried about whether this doctor could be close to kids. But it turned out Ello was very comfortable and happy there because his approach made the child not afraid. Then, our regular check-up schedule was also via WhatsApp, so we didn't miss out. Dr. Handy also WhatsApped us directly to ask about our child's dental complaints, etc. Well, I don't regret coming here and meeting Dr. Handy. This will be my go-to pediatric clinic and dentist. Keep up the good work, Dentaland and Dr. Handy 💪💪💪💪💪 Gbu 😇
irma anugriana
April 2026 · ★ 5
The clinic has a wide range of doctors and friendly staff. There are gifts for children after treatment.
Dian Puteri Anistasya
April 2026 · ★ 5
The service is fast and responsive, the doctor and the ladies are also friendly and kind🥰🤗 …
Pendy Dai
April 2026 · ★ 5
the dental clinic is very clean and the nurses are also very patient. there is a children's play area so that children feel comfortable going to the dentist. and also after finishing, children always get toys. 🥰🥰 …
Veronica Tammy
April 2026 · ★ 5
The clinic is clean and comfortable, with a play area for kids to play while they wait. The staff is also friendly.
Assyfa Khairi
April 2026 · ★ 5
Because the mother was happy to have a check-up at Dentaland, her child was introduced to Dentaland too haha, tried the West branch, it's definitely a really cozy place, very child-friendly, the staff are quick and friendly, the doctors are also caring, thank youuuu
adibtyo putro
April 2026 · ★ 5
A dental clinic that has lots of play facilities that make toddlers want to come back again, a bit pricey but totally worth it
nike rosalita
April 2026 · ★ 5
The doctor was kind, friendly, and one of the most enjoyable experiences I've had at the dentist. It didn't hurt at all during the tooth extraction. Keep up the good work, Dr. Christian. Thank you. Oh yes, the practice is also nice and clean, so it's comfortable. 👍
Share your experience at Dentaland Clinic. Your review will be published after our team approves it. No account required.
drg., Sp.KGA Handy W.H.
Pediatric dentistry
Pediatric dental specialist (Spesialis Kedokteran Gigi Anak) at Dentaland Clinic.
drg., Sp.KGA Tri Soehartini
Pediatric dentistry
Pediatric dental specialist at Dentaland Clinic, providing gentle care for children.
drg., Sp.KG Agus Setiawan
Conservative dentistry
Conservative dentistry specialist (Spesialis Konservasi Gigi) at Dentaland Clinic.
drg., Sp.KG Yulianti K. Sunur
Conservative dentistry
Conservative dentistry specialist at Dentaland Clinic.
drg., Sp.Perio Irene Adelia
Periodontics
Periodontist (Spesialis Periodonsia) at Dentaland Clinic, treating gum and supporting-tissue conditions.
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★ 5.0 (229 reviews)