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Dental Natura

Av. Nichupte, SM 51, Mza. 18, Lte. 01-04 Local 19, Cancun, Mexico

Last audited April 2026 By SmileJet Audit Team How we audit →
3.7/5  · 19 reviews

Why Choose Dental Natura in Cancun?

Dental Natura is a multi-location dental chain in Cancún, Mexico, with four branches including Gran Plaza, Av. Tulum, Mi Plaza Héroes, and Puerto Morelos. Offers general and cosmetic dentistry 6–7 days a week.

Dental Natura — branded as "Sonríe Natural" (Smile Naturally) — is an established multi-location dental clinic network serving Cancún, Quintana Roo, Mexico, and the surrounding Riviera Maya. The group operates four clinic locations across the region: Avenida Tulum, Gran Plaza, and Mi Plaza Héroes in Cancún, plus a branch in Puerto Morelos. With extended hours across all locations — seven days a week at several branches — Dental Natura has positioned itself as one of the most accessible dental clinic networks in Cancún, offering consistent-quality care close to where patients live, work, and shop.

The Dental Natura brand philosophy centers on natural, comfortable dental experiences that empower patients to smile with confidence. The clinic's Spanish tagline, "Sonríe Natural," encapsulates this vision: dental care that achieves results that look and feel genuinely natural. With an active social media presence on Facebook, Instagram, and YouTube, Dental Natura in Cancún maintains an open, transparent relationship with its patient community.

Treatments & Specialties

Dental Natura provides a full range of general and cosmetic dental services across its Cancún and Puerto Morelos locations. The clinic is designed to serve the everyday dental needs of families, working adults, and visitors in Cancún, covering:

  • General dentistry — routine check-ups, professional cleanings, and preventive care
  • Restorative dentistry — fillings, crowns, and tooth restoration
  • Cosmetic dentistry — smile design and aesthetic enhancements
  • Teeth whitening — professional whitening for a brighter smile
  • Dental implants — permanent solutions for missing teeth
  • Orthodontics — alignment treatments for crooked or crowded teeth
  • Pediatric dentistry — gentle dental care for children throughout Cancún
  • Periodontal treatment — gum health maintenance and disease management
  • Endodontics — root canal therapy for infected teeth
  • Prosthetics — fixed and removable dental prostheses

Technology & Facilities

Each Dental Natura location in Cancún is equipped with modern dental technology to support high-quality clinical outcomes across general and cosmetic treatments. The multi-branch network ensures that patients at any of the Cancún locations benefit from consistent clinical standards and equipment quality. The clinic's English-accessible website and Messenger contact option make it straightforward for both Spanish and English-speaking patients in Cancún to connect with the team.

Why Choose Dental Natura in Cancún

For patients in Cancún seeking convenience, Dental Natura's four-location network is a significant advantage. With branches at major Cancún shopping centers (Gran Plaza, Mi Plaza Héroes) and the central Av. Tulum corridor, patients can access dental care close to their home or daily routine. Extended seven-day operating hours at the Gran Plaza, Mi Plaza Héroes, and Puerto Morelos branches mean dental appointments fit around busy schedules — no need to take time off work for routine care. The network's social media activity and YouTube presence also give prospective Cancún patients an unusually clear picture of what to expect before their first visit.

Patient Experience

Patients at Dental Natura across its Cancún locations benefit from the consistency of a branded dental group combined with the personal attention of individual clinic teams. The "Sonríe Natural" ethos guides every interaction, with the clinical approach centered on achievable, natural-looking outcomes for every patient. The clinic serves primarily the local Cancún community and Riviera Maya residents, offering care in Spanish with English accessibility for international patients and expats.

Location & Contact

Dental Natura operates the following Cancún locations:

  • Av. Tulum, Cancún — Mon–Fri 8:00 AM–8:00 PM, Sat 9:00 AM–6:00 PM | Tel: (998) 874-0149
  • Gran Plaza, Cancún (SM 51, MZ 18, LT 1, Local 19) — Daily 10:00 AM–8:00 PM | Tel: (998) 266-0920
  • Mi Plaza Héroes, Cancún — Daily 10:00 AM–8:00 PM | Tel: (998) 503-5802
  • Puerto Morelos — Daily 10:00 AM–8:00 PM | Tel: (998) 457-4874

Patients can also contact the team via Facebook Messenger at m.me/dentalnaturacancun or follow the clinic on social media for updates and promotions.

Patient Reviews from Cancun

3.7

★ 19 reviews

A

Art Esp

March 2026 · ★ 1

They're supposed to send reminders, but for the last three months my appointment has ALWAYS been delayed. If they can't even notify you properly, they shouldn't say they'll let you know the day before the appointment. Keep your word!

Clinic response ():

Response from the owner 5 years agoArturo, we regret what happened. We work every day to improve. Thank you for your feedback, and we hope to see you soon. At Dental Natura, we are here to serve you. Translated by Google ・ See original (Spanish)

L

Lety Casillas

March 2026 · ★ 1

I took my daughter for orthodontic treatment. Dr. Carlos treated me very well, just like the dentist, but the receptionist on the Friday evening shift was very, very bad. She was annoyed and gave me the information I requested in a very rude manner.

Clinic response ():

Response from the owner Edited 3 years agoGood afternoon Ms. Casillas, we are very sorry you had that experience. We will look into this matter. We appreciate your feedback, as at Dental Natura, we work every day to improve and provide the best service. Thank you for your trust and preference. Translated by Google ・ See original (Spanish)

J

Jose Luis Canche Ek

March 2026 · ★ 5

Excellent service and treatment from Dr. Aide. We were there on Tuesday for the second time and my daughter is doing wonderfully.

Clinic response ():

Response from the owner 3 years agoMr. José, we appreciate your trust and preference. We work every day to improve. We will pass your message on to the doctor. 🙏🦷 … Translated by Google ・ See original (Spanish)

J

johana jocelyn Maldonado Herrera

March 2026 · ★ 5

I highly recommend them! Excellent work at the Dental Natural Gran Plaza branch. I had my entire braces treatment with Dr. Aidee and I'm very happy with the results! Thank you so much! ☺️

Clinic response ():

Response from the owner 3 years agoThank you for your trust and preference Translated by Google ・ See original (Spanish)

H

Heidi K.

March 2026 · ★ 5

Today, July 21, 2022, I went to the Gran Plaza branch for a toothache. I was seen by Dr. Carlos A. He told me that my filling was cracked and that I needed to have the old filling removed and a new one put in. I still don't know if this filling will hold up as well as I hope over time. His care, diligence, thoroughness, and gentle handling were exceptional. Thank you, Carlos!

Clinic response ():

Response from the owner 3 years agoWe appreciate your trust and preference! We are here to serve you. Translated by Google ・ See original (Spanish)

A

Antonio Velázquez

March 2026 · ★ 5

I highly recommend this dentist, especially Dr. Aidee. Wonderful treatment, excellent care and service. My treatment has been impeccable.

Clinic response ():

Response from the owner 5 years agoThank you for your trust and preference! We are here to serve you. Translated by Google ・ See original (Spanish)

J

Jan Gonzalezdiener

March 2026 · ★ 5

I love the work Dr. Mario has done for me! He uses top-quality materials. I don't feel any pain when he works. The office is very clean, and they take extra precautions with cleaning and sanitizing. I'm always happy with Dr. Mario's work! Excellent! Thank you

Clinic response ():

Response from the owner 5 years agoThank you for your trust and preference! At Dental Natura, we are here to serve you. Translated by Google ・ See original (Spanish)

A

Ana B

March 2026 · ★ 5

I have always had very good service and above all the dentist Nancy is very kind and excellent at her work. The prices are better than other places. It's worth going.

Clinic response ():

Response from the owner 5 years agoThank you so much for your feedback, trust, and preference! At Dental Natura, we are here to serve you. Translated by Google ・ See original (Spanish)

M

Monse Gómez

March 2026 · ★ 1

I went for a checkup for an infection in a tooth. The treatment was done without any problems. But the next day I developed canker sores on my tongue and mouth (they never come back, I don't have that problem). I guess the equipment they used wasn't sterile. Now I'm in more pain. Be more careful.

Clinic response ():

Response from the owner 5 years agoWe are very sorry to hear you suffered from canker sores. At Dental Natura, we take great care of our patients, and one of the many ways we do this is by carefully sterilizing our instruments. … More Translated by Google ・ See original (Spanish)

C

ChrisDany G

March 2026 · ★ 5

Excellent care, and above all, Dr. Nancy is very patient with the children. The facility is very clean, and everyone is very professional. 100% recommended.

Clinic response ():

Response from the owner 5 years agoThank you so much for your trust and preference. At Dental Natura, we are here to serve you. Translated by Google ・ See original (Spanish)

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★ 3.7 (19 reviews)

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