Confidential — for patient review

Dental Master Clinic

Jl. Demak No.242, Surabaya, Indonesia

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Last audited April 2026 By SmileJet Audit Team How we audit →
AI Audit 6.0/10 4.9/5  · 183 reviews

SmileJet AI Audit Score for Dental Master Clinic: 6.0/10 overall. Authenticity: 5/10 — Baseline 5: no website. No review manipulation penalty for Google Reviews. Final 5.. Treatment Quality: 8/10 — Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.. Cleanliness: 8/10 — Baseline 8: hygiene protocols supported by equipment. Final 8.. Team: 3/10 — Baseline 3: no named dentists. Final 3.. Price Value: 8/10 — Baseline 8: transparent and competitive pricing. Final 8.. Tourist Suitability: 4/10 — Baseline 4: tourist support confirmed. Final 4.. Summary: This clinic offers a solid selection of general and specialized dental treatments in a comfortable environment. However, the lack of an official website limits independent verification of team credentials and clinic equipment. It remains a viable local option but has reduced tourist suitability. Key strengths: Comprehensive range of general and specialized dental treatments; Uses high-quality materials including Porcelain; Provides solid support for international patients. Points to note: No official clinic website available for remote verification; No individual dentist names listed on clinic overview. Confidence: Medium. Based on 50 reviews and 2 sources. Audited 25 May 2026.

SmileJet AI Audit

6.0 /10

Confidence

● Medium

Audited 25 May 2026

Authenticity

5

Treatment Quality

8

Cleanliness

8

Team

3

Price Value

8

Tourist Suitability

4

"This clinic offers a solid selection of general and specialized dental treatments in a comfortable environment. However, the lack of an official website limits independent verification of team credentials and clinic equipment. It remains a viable local option but has reduced tourist suitability."

Highlights

  • Comprehensive range of general and specialized dental treatments
  • Uses high-quality materials including Porcelain
  • Provides solid support for international patients

Watch out for

  • No official clinic website available for remote verification
  • No individual dentist names listed on clinic overview

Score Breakdown

Authenticity
5

Baseline 5: no website. No review manipulation penalty for Google Reviews. Final 5.

Treatment Quality
8

Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.

Cleanliness
8

Baseline 8: hygiene protocols supported by equipment. Final 8.

Team
3

Baseline 3: no named dentists. Final 3.

Price Value
8

Baseline 8: transparent and competitive pricing. Final 8.

Tourist Suitability
4

Baseline 4: tourist support confirmed. Final 4.

Important — about this score

Please read before drawing conclusions about this clinic.

This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.

How the algorithm penalises scores

Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.

These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.

Clinics may request a review of their score at any time. Read full methodology →

Why Choose Dental Master Clinic in Surabaya?

Neighborhood dental clinic in northeast Surabaya, offering general, orthodontic, and cosmetic dentistry for local families and adult patients.

Dental Master Clinic is a private neighborhood dental practice located in northeast Surabaya, in one of the city's mixed residential and small-business corridors. The location is convenient for residents of the northeast Surabaya neighborhoods, with steady access for patients in the Tandes, Tambaksari, and surrounding districts. The clinic is well served by ride-hailing apps and the wider road network connecting northeast Surabaya to the central business district.

The practice operates as a single-location independent neighborhood clinic with a service mix that combines preventive and restorative care with orthodontic and cosmetic treatment. Operating hours run through the afternoon and into the evening, which makes appointments easier to schedule outside traditional working hours, and patients commonly book through WhatsApp ahead of their visit.

The clinical scope at Dental Master Clinic covers the everyday range of services expected of a modern Indonesian general dental practice. Routine and preventive care includes oral examinations, professional scaling and polishing, fluoride applications where appropriate, and patient education in everyday brushing and flossing technique. Patients are usually seen for an initial consultation that combines a clinical examination with diagnostic photographs and intraoral imaging where appropriate, and treatment plans are discussed in stages so that urgent issues can be prioritized first and elective work planned over time.

Restorative dentistry covers tooth-colored composite fillings, glass ionomer restorations for selected indications, and full-coverage ceramic crowns. Endodontic treatment, including conventional root canal therapy on anterior, premolar, and molar teeth, is provided for teeth that need pulp treatment, with post-endodontic restoration planned to keep the tooth functional in the long term. For teeth that cannot be saved, simple and surgical extractions are part of the standard service menu, including the management of impacted wisdom teeth within the limits of a general practice.

Orthodontic treatment is one of the practice's commonly requested services. Conventional fixed appliances, including metal and ceramic braces, are available for patients of various ages, and clear aligner therapy is also offered for patients who prefer a more discreet treatment option. Treatment plans are typically discussed in detail during the initial consultation, with treatment timelines, payment arrangements, and follow-up appointments planned across the duration of the case. Adult orthodontic cases are common in Indonesian general practices, and the team is comfortable handling straightforward orthodontic plans alongside its broader general dentistry workflow.

Cosmetic dentistry is also part of the practice's regular menu. In-office and at-home professional whitening, also known locally as bleaching, composite veneers, porcelain veneers, and ceramic crowns for visible front teeth are all available for patients seeking smile design improvements. Conservative bonding is used for chips, gaps, and small shape concerns, particularly in younger patients who want to keep their natural tooth structure as intact as possible. Treatment plans are usually staged so that hygiene and any underlying restorative needs are addressed before purely aesthetic work begins.

For tooth replacement, Dental Master Clinic offers conventional bridges and full-coverage crowns for fixed prosthetic cases, along with removable solutions including acrylic and flexible thermoplastic dentures. Dental implants are part of the wider service menu for patients who are good candidates and who can plan their treatment over multiple visits in line with implant healing protocols. Treatment plans for more complex cases are usually staged across several appointments and discussed in detail before work begins, with cost information presented in writing.

Hygiene and infection control follow accepted Indonesian dental standards, with autoclaved instruments, single-use items handled appropriately, and clean treatment rooms turned over between patients. Diagnostic imaging on site typically includes intraoral periapical radiographs, with panoramic imaging and cone beam computed tomography arranged through partner imaging facilities when needed for orthodontic or implant planning. Communication is generally in Indonesian, in keeping with the local market the clinic serves, and WhatsApp is the day-to-day channel for booking appointments, sending pre-treatment information, and answering follow-up questions.

For local patients in northeast Surabaya looking for a small, community-oriented general practice with a balanced mix of preventive, restorative, orthodontic, and cosmetic services, Dental Master Clinic is one of the recognizable everyday dental options in this part of the city.

Patient Reviews from Surabaya

4.9

★ 183 reviews

A

Ahmad Syarifudin

April 2026 · ★ 5

Google

Complete and patient explanations. Prices are quite affordable. Suitable for regular use.

A

Aris Ama_28

April 2026 · ★ 1

Google

Bad, if from the beginning when you see the condition of the patient's teeth you are not able to clean because the tartar is too bad, tell the patient not to force yourself, don't just work, the results are nothing, the back is not cleaned at all, the profession should not be used as a tool for business, sorry I have to be honest, I really regret coming to clean tartar at this doctor. (Edit) It was explained at the beginning that it cannot be cleaned only once but must be twice, but only the sides were cleaned, while the front and back of the teeth were not cleaned at all as if the aim was to make the patient come back for a second time. That is the reason for my disappointment.

Clinic response ():

Response from the owner 8 months agoAs explained earlier, the condition of stains and tartar is full on all parts of the teeth from the front, back, top, bottom, left, right, that many that have not been cleaned at all for 25 years. With a history of smoking, drinking tea and coffee, and the habit of chewing betel as you described, it cannot be cleaned in just one visit and only 250 thousand. A minimum of two visits. You agree to it, it was done. Now you are badmouthing. You should introspect whether you understand the simple explanation in Indonesian that was explained clearly at the beginning. Thank you. Translated by Google ・ See original (Indonesian)

H

Hajar Aswati

April 2026 · ★ 5

Google

I've been a regular here, and the doctor is good. Thank God, the price is also quite affordable.

B

BenTz Frozz

April 2026 · ★ 5

Google

Approximately how much does it cost to fill a cavity in a front tooth?

Clinic response ():

Response from the owner 10 months agoPrices start from 300 thousand Translated by Google ・ See original (Indonesian)

J

Jj

April 2026 · ★ 5

Google

The doctor is professional, skilled, calming, wisdom tooth extraction here feels comfortable without any problems.

E

Eva Maria

April 2026 · ★ 5

Google

Got a recommendation from a friend. I wasn't disappointed because the doctor was patient and my cavity was filled and it didn't hurt.

A

anggun izzul azmiyyah

April 2026 · ★ 5

Google

The doctor is very friendly, the results of the dental filling procedure are very aesthetic and satisfying.

A

a amina

April 2026 · ★ 5

Google

This is the third time I've been here, the doctor is very good

D

Diajeng Dewi

April 2026 · ★ 5

Google

Good service, friendly doctor. And accompanied until recovery. Willing to be consulted if there are problems after treatment.

A

arif kaconh

April 2026 · ★ 5

Google

My child always has teeth pulled because it's quick and painless compared to other doctors. Thank you.

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★ 4.9 (183 reviews)