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Patients

Reviews of Dental Design Studio Cancun.

Cancun, Mexico. 96 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.5

out of 5, from 96 reviews

5 83
4 0
3 1
2 3
1 9
Pat Barney via Google 5.0 out of 5
Would highly recommend Dental Design Studio for your dental vacation! They provided excellent care from start to finish. We were especially grateful for the patience and empathy Dr. Miller and Carla showed towards our special needs …
Liz Moore via Google 5.0 out of 5
I have been here twice from Canada over the past year. They are in my opinion doing excellent dental work, have more sophisticated dental equipment and most of all are extremely honest and caring. Dentists here in Canada pushed myself, my …
Katrina Tse via Google 5.0 out of 5
my husband and I were on our way to belize and flew into cancun. We decided to have deep cleaning done. as our insurance didnt cover it in the usa (and it was expensive.) we had it here... I had periodontal pockets.. they deep cleaned it... …
Evelyn Avila via Google 5.0 out of 5
From the first appointment, a high level of professionalism and clear planning were evident, inspiring complete confidence. The treatment I received was top-notch, using modern materials and technology, achieving excellent functional and aesthetic results. The service is highly professional, the facilities are modern and comfortable, and the included transportation is a bonus. I wholeheartedly…
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y recommend this clinic; the quality of their dental work truly sets them apart. 💎

Reply from the clinic

Evelyn, Thank you so much for your kind words and recommendation. We are delighted to know that our commitment to modern technology and dental excellence made a difference in your treatment. Thank you for appreciating our efforts and for choosing us. We look forward to seeing you soon at the clinic! Best regards from the entire team. 🦷

Jon Bye via Google 5.0 out of 5
Very good experience with this clinic. Great drivers & reception staff. I needed a root canal and crown. I came here to get a 2nd opinion after a consultation with another local clinic. I am so glad I did, otherwise I would be short one or more teeth. Dr Demi Denisse Alvarez Narvaez was excellent. She explained my options and did a great job reconstructing my tooth. A big thanks to her…
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singing!! assistant(sorry I didn't get her name) as well. She definitely made the experience go smoothly.

Reply from the clinic

Thank you so much for traveling from Canada to visit us, Jon! We're incredibly glad we could assist you with a second opinion on such short notice. At our clinic, we believe that dental care is about more than just fixing teeth; it’s about the integrity of the whole person. While saving a tooth often requires extra professional effort and a more complex approach, seeing you leave with your natural smile intact makes it all worth it! We're thrilled Dr. Demi could help you keep your teeth through those root canals and crowns. We'll certainly pass your thanks to her and her 'singing assistant (Mary)—they make a great team! Please don't hesitate to reach out if you need anything in the future!

Jeremy Lowe via Google 5.0 out of 5
The dental practice of the Dental Design Studio is professional and of the highest standard.
Reply from the clinic

Thank for your positive feedback, Jeremy! We truly appreciate you taking the time to share your experience with others. Our team strives to maintain the highest standards of professionalism and care for every single patient. We look forward to seeing you again!

Cordaro Johnson via Google 2.0 out of 5
I’d visited back in May of this year to get dental implants as it’s cheaper than the states obviously and I saw great reviews. But, there were quite a bit of hiccups along the way… transportation was given to and from airport & hotel, but it wasn’t organized. I’d find myself waiting past scheduled time, I’d overhear confusion with pick up etc. The procedure of what I found out was on the 1st…
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step thereafter went smooth overall. I didn’t like that Dr Aurora Ortega was having conversation during the procedure, joking with the assistant in Spanish all while NOT covering his mouth with his mask (I had to stomach his breath which I’m sure may have been worse than mine!). I also didn’t like that Dr Ortega had to touch and rub all on my teeth while explaining what he would be doing before the procedure stared. I was told that I have to wait 6 months to come back the office for the 2nd step to the dental implants procedure for and allotted amount of business days that’s so inconvenient. But, I was advised to suddenly come back in a month or 2 ago, and I’m like “what happened to waiting 6 months?”… That date would be next month but I just recently decided to let America take my arm and leg for payment and not return. After my 1st visit to a local dentist to finish the procedure, I was informed that the Dental Design Studio failed to & should’ve put abutments on my implants- now I have to have surgery again to get those on , then wait a period to put the finishing crowns on etc …

Reply from the clinic

Dear Cordaro, Thanks for your feedback! We take all patient concerns seriously as they help us improve our standards of care. However, we'd like to clarify several misunderstandings regarding your treatment and our clinical protocols. 1. There seems to be a significant misunderstanding regarding the implant process. Dental implants require 2 distinct stages. The 1st stage is the surgical placement of the implant. The second stage (usually 4–6 months later) is when the abutments and crowns are placed. It's standard clinical practice not to place abutments during the first stage after having extractions and bone augmentation, as the bone needs time to heal around the implant first. We're sorry that your local Dentist didn't clarify that you were simply between stages of a standard procedure. 2. We advise a 4-to-6 month healing period. Our team reaches out a few months in advance not to 'push' for an earlier surgery, but to allow our international patients ample time to find affordable flights and plan their travel, not to shorten the required healing time. 3. We sincerely apologize if you felt uncomfortable during your visit. We've addressed your concerns regarding staff conduct with the clinical team. 4. As our shuttle is a complimentary service, unforeseen traffic can occasionally cause minor delays. However, we always prioritize ensuring our patients arrive on time for their clinical appointments. We wish you the best with the completion of your dental work in the US! Sincerely, The Dental Design Studio Team.

Griselda Ruiz via Google 5.0 out of 5
I received a dental cleaning and at home teeth whitening kit. Aurora and Mariana were great! They answered all of my questions and concerns before my trip. I really appreciated the kindness and accommodations they provided during my service. I would definitely recommend and use them again!
Reply from the clinic

Griselda, we're so glad to receive your wonderful review! All of our staff is happy to hear about your positive experience with your cleaning and whitening treatments. We truly appreciate your recommendation and the trust you placed in Aurora and Mariana to coordinate your care! If you need our assistance in the future, don't hesitate to contact us. We wish you all the best! 😃

Bianca Martinez via Google 1.0 out of 5
This clinic not only deformed my mouth and overcharged me, but they continue to make things worse. What was meant to be a smile restoration has turned into years of pain, complications, and financial loss—over $30,000 wasted, and now more dental issues than when I started. To make matters worse, they’ve blocked me on social media and refuse to respond to my messages. The office manager, Aurora—not…
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t a doctor—is someone I now see as dishonest and completely unprofessional. No compassion, no accountability. A person like this should not be anywhere near patients, let alone managing a dental clinic. I’ve decided to pursue legal action and will not stay silent. If they try to respond to this review, I am prepared to share years of documentation, videos, messages, and receipts. This has been the worst experience of my life. RUN AWAY from this place! AUGUST 21,2025 THE AUDACITY TO EVEN REPLY! Invoking “privacy” is a weak excuse, I am the patient, and I give you full permission to disclose any and all details of my treatment. The truth is you cannot, because you have nothing legitimate to show, which is exactly why you hide behind that word. I spent over $30,000 USD across four years for what was supposed to be a full-mouth restoration and 1 visit. The result? 7 visits, Teeth lost, failing implants, mismatched crowns, and long-term damage and still complications when I had no condition, no gum problems all DUE TO POOR TREATMENT. This is malpractice, not dentistry. Your coordinator and Aurora (manager) lied to secure payments, then ignored my messages once the complications began. That is fraud and abandonment of patient care. You blocked me on social media and refused to address my complications. If you truly had proof of competent treatment, you would present it, but you can’t. To anyone considering this scammer clinic (a crazy decision, but if you do), protect yourself: never pay cash. Always use a credit card. Sadly, I paid 90% in cash and only 10% by card, which is the only portion I am disputing now with proof. Let my experience be your warning. This is not the end, this is the beginning of their exposure. See you soon, Aurora — for many years to come, you and your unprofessional, uneducated, staff. I will expose and report you and the practice you run. Every agency, page and social will know about you. Your reputation will follow you for years to come.

Reply from the clinic

Dear Bianca, We're truly sorry to hear that you've had such a negative experience and that you feel this way. We take all patient feedback very seriously and are committed to providing the highest standard of care. Due to patient privacy laws and the sensitive nature of your concerns, we can't discuss specific details of your case publicly in this forum. We understand your frustration and the seriousness of the issues you've raised. We've made good faith efforts to address your concerns directly and consistently. We encourage discussions about sensitive issues should happen privately.

dalvarado14 via Google 5.0 out of 5
My wife and I are truly very happy and satisfied. Dr. Juan is an excellent surgeon, and the rest of the staff treated us exceptionally well, including Karlo, who assisted us with transportation. Everyone is very kind and professional.
Reply from the clinic

Dear Douglas & Carolina, Your comment makes us smile from ear to ear! 😃 It's a true privilege to know that the teamwork at our clinic, from Dr. Juan Sforzina's surgical excellence to the kindness of every member of our staff and the invaluable help of our driver, Karlo, has resulted in such satisfaction for you. Our patients' happiness is our driving force and inspires us to continue giving our best every day. Thank you for such kind words! We hope to see you again in Cancun for your annual maintenance and any follow-up appointments or treatments.

Seth Stewart via Google 5.0 out of 5
I struggle with severe dental anxiety, but Dental Studio made the entire process incredibly easy for me. I highly recommend them to anyone! I had a root canal and two cavities treated there, and I felt absolutely no pain due to the sedation. The staff was not only highly skilled but also super friendly and supportive throughout the experience. I would go their in a heartbeat again if I need more…
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dental work.

Reply from the clinic

Seth, what a fantastic review – thank you! We're SO incredibly happy to hear we could make your dental experience, especially with your anxiety, so much easier and completely pain-free. Our team takes great pride in combining high skill with a supportive and friendly approach, so your feedback truly brightens our day. It was wonderful having you with us; we really appreciate your trust! Remember, we're always here to help you achieve and maintain a healthy, comfortable smile. We look forward to seeing you all again if you ever need us! Best regards to your parents.

Helen Heart via Google 1.0 out of 5
*****Be very careful with this studio***** Everything went very well until I realised I still had toothache after 2 root canals performed there. X-rays in both USA and UK revealed the treatments hadn’t gone deep enough, and needed re-doing. Dental Design Studio although always exceedingly polite, told me I was responsible for full payment of the rework (which also included 2 new crowns, thus 1…
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more week in Cancun). Apparently the small print on the paperwork I signed tells this. After much arguing on my part, they offered an exception to their rule and would charge half price. I later declined, as another endodontist saw my X-rays and told me also, that while filing 5 other teeth for crowns, they’d gone too close to the nerve, so I’d need 5 root canals on those teeth also. Nov 2024-I’ve just read the studio’s response. I didn’t receive a cleaning that I was charged for, so requested a refund and received it. No problem. No issue there. Re-reading their response has confirmed my belief that you should be very cautious. It would appear everything I said was untrue?!? Frankly I can’t be bothered to counter-argue the facts they distorted. In fairness to them, distortion and patient blame is the same complaint of many other negative reviewers of all the dentists. So they are not alone. Please google the pitfalls of dental tourism before committing to any speedy dentistry.

Reply from the clinic

Dear Helen, We understand that you're frustrated with the outcome of your dental treatments, and we want to address your concerns. While we appreciate your feedback, we feel that the situation is more complex than what you've described. First, we want to clarify that we did refund you for the services that you requested and this detail is important to be mentioned. Secondly, we believe that it's important to consider the challenges we faced during your treatment: Your request for sedation for all appointments made communication and feedback difficult, and we had to reschedule multiple appointments to accommodate your needs. While our consent forms clearly outline patient responsibilities, we understand that not everyone reads them thoroughly. Please note all our restorative treatments have a 5-year guarantee and you weren't going to pay for any of the crown replacement if you decided to give us the opportunity to make things right, which unfortunately, it wasn't the case. Regarding the other Dentists' assessments of your crowns, it's important to note that it's impossible to see through zirconia crowns. We even suggested starting a conversation with the specialist to clarify the recommended treatments and help with the next steps, which sadly, you refused. We take patient satisfaction very seriously, and we're committed to providing the best possible care to all our patients. Remember, we're always here to help. Sincerely, The Dental Design Studio Team.

Blanca luz Escobar alias via Google 5.0 out of 5
My All-on-4 experience at Dental Design Studio was nothing short of amazing. Dr. Sforzina, Dr. Maria Blanco and Dr. David made the entire process easy and stress-free, they were incredible. I’m beyond thrilled with my new smile and highly recommend this clinic to anyone considering this treatment.
Reply from the clinic

Thank you for the wonderful 5-star review, Blanca! We're so glad our doctors and staff could make your process easy and stress-free! We're incredibly grateful for your trust and so happy to see your smile transformation. Your recommendation is the highest compliment we could receive. Enjoy your beautiful new smile!

שרי חדד via Google 5.0 out of 5
Dr. Adrian at Dental Design Studio is amazing! I had veneers done, and my smile has never looked better. Dr. David helped me plan everything in advance, and the whole process was smooth. Lizz was incredibly welcoming, and Carlo made sure I got to the clinic on time every day. I’m so happy with the results and would recommend this clinic to anyone considering veneers
Reply from the clinic

We're so happy to hear that you're loving your new smile! Thanks for choosing Dental Design Studio. Enjoy your new smile for many years to come!

Eli Clemente via Google 5.0 out of 5
I’m beyond happy with my All-on-4 treatment at Dental Design Studio! Dr. Sforzina handled the implant surgery flawlessly, and Dr. Maria Blanco did an amazing job with the prosthesis. Dr. David was instrumental in organizing everything, making the process easy and worry-free. Lizz, Karen and Carlo were also wonderful, ensuring everything ran smoothly. My new smile is incredible!
Reply from the clinic

Eli, we're so thrilled to hear that your All-on-4 experience at our dental clinic in Cancun was a success! Dr. Sforzina and Dr. Maria Blanco together with all the staff and coordinators are all dedicated to providing the best possible care to all our patients. As you know, Dr. Maria Blanco is incredibly talented and passionate about her work! She always goes the extra mile to ensure that patients feel confident and informed throughout the process. We're so grateful for her dedication and expertise. We believe in involving our patients in every step of the process, from the initial consultation to the final design. Our goal is to create All-on-4 arches that not only look great but also function perfectly, allowing you to eat and talk with confidence. Thank you again for choosing Dental Design Studio and for sharing your positive feedback!

Julio Cesar Gil Caballero via Google 5.0 out of 5
I needed dental implants and decided to go with Dental Design Studio in Cancún. Dr. Sforzina was excellent, making sure everything was done perfectly. Dr. David helped coordinate the entire process, and Lizz and Karen made sure my appointments went smoothly. Carlo, the driver, was great and even gave me tips on where to visit in Cancún. The whole experience was top-notch!
Vale via Google 5.0 out of 5
I went for a root canal and crown, the dentists I got were very helpful and informative. Front desk Lisette was also very welcoming and helpful. Prices are great and so is the service.
Strella Sala via Google 5.0 out of 5
Best decision of my life was booking my porcelain veneers with DDS Cancun. It is really hard looking for a good place to trust and do such serious treatments with. I am so pleased and happy with my results. I did a full set in under 8 days and couldn't be more impressed. Everything went so smooth and the communication was clear and great. Everything in the facility looks brand new. It's gorgeous.…
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Thank you to DDS cancun

Fardin Golzar via Google 5.0 out of 5
I wanted to take a moment to express my gratitude for the excellent care I received during my recent dental work in Mexico. From the moment I arrived, I was impressed by the professionalism and friendliness of the staff. The clinic is truly first-class from top to bottom, and I felt completely at ease throughout the entire process. I had five implants and crowns done during my visit. The implant…
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nt procedure was done quickly and efficiently by a highly skilled doctor. Afterward, I was able to return home for six months while the implant fused with my jawbone. When I returned for the crown placement, I was seen by another expert dentist named Dr. Maria. She was patient and meticulous in her work, ensuring that everything was perfect before completing the procedure. Overall, I couldn’t be happier with the results of my dental work. Not only was it a lot less expensive than in the United States, but the quality of care was exceptional

Gary Rolle via Google 5.0 out of 5
Greatly satisfied with my results from Dental design studio cancun.. team was attentive and responsive... clinic was modern and clean. highly recommended
Maria Elsy Zi fernandez via Google 5.0 out of 5
Great experience from start to finish at this clinic. I was really happy to be recommended here. I am very impressed with my results and the level of attention and care I got here. Highly recommended!
Tim James via Google 5.0 out of 5
Top dental service, the team is excellent and friendly, very professional. I am so happy with my new smile and highly recommend their quality of service!
Ierne Miller via Google 5.0 out of 5
Excellent! Dental Design Studio in Cancun, Mexico is amazing and it’s the ONLY CLINIC to recommend! I spent two years researching the procedure I wanted and Dental Design Studio kept popping up over and over. It had the highest ratings and the most personal recommendations from people all over the world. Sure, I was nervous when I first arrived. Who wouldn’t be if they were having a major…
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procedure in a foreign country but my nerves subsided quickly and I couldn’t be happier with my decision. Dr. Juan Sforzina did the first part of my procedure and the placement of my implants. He was meticulous and incredibly gentle throughout what I knew to be the most painful part of my procedure and then healed so quickly! The second and final phase of my procedure was completed by Dr. Adrián Lázaro. He designed my implants and transformed my once “too embarrassed to laugh without covering my mouth” into my “full of confidence and laughing proudly” self I am now. Then there is David (my personal care coordinator) who worked effortlessly in making my stay in Mexico wonderful and taking care of all my appointments and accommodations for me. I simply gave him my travel dates and David did his magic and made everything happen. I also need to mention and thank Carlos. Carlos, the guy that all the patients in the clinic adored is such a gem! He wasn’t just the guy who drove you safely to and from the clinic. He was so much more! His wonderful and polite demeanor was always there but his compassion for others truly touched me. He would race to open every door and made it a priority to go above and beyond. Such as, going into the pharmacy with me without me having to ask and translating all my questions back and forth to the Pharmacist. I could go on and on with wonderful things to say about Dental Design Studio in Cancun but I’ll wrap it up with, “I LOVE YOU DENTAL DESIGN, YOU CHANGED MY LIFE! THANK YOU!” Ierne Miller, RPSGT, CCSH

Karmal Pratt via Google 5.0 out of 5
David, thank you so much for arranging and coordinating my dental services in Cancun. I was so impressed with your whole team. The surgeon was by far the smartest and most skilled dentist I have ever had. The office staff were so friendly, helpful and coordinated each office visit precisely so I had minimal wait time both at the office and for transportation. The design and look of my…
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temporary dentures is beautiful and way better that I thought possible. I so enjoyed Karlo, he was exceptionally professional, helpful, easy to talk to, and in the time we spent traveling back and forth to the office, I feel I made a real good friend. And, of course, the price was unbelievable, a savings of more than half what it would have cost me in the United States, and that includes a week vacation in beautiful Cancun, flight and all other expenses. In my conversations with other patients in your waiting room, I heard story after story of the same thing I experienced. I will be recommending your services to everyone I run accross as well as my friends and my family.

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