Patients
Reviews of Dental Clinic.
Split, Croatia. 76 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 76 reviews
So she forced me to put that brace on, and my general practice dentist told me that I don't need the brace, to be even more rude to me, I really feel sorry for this other doctor, Tilde, who invested empty money in the office and the wonderful nurses Tina, what is the kindest nurse ever, but Maria Pelivan is really, really drunk 24 hours a day
Reply from the clinic
Response from the owner Edited 2 years agoBy reviewing your medical records, you were never our patient. This is malicious and the relevant institutions will be notified and the IP addresses will be processed. It is clear to us in whose name these negative reviews are being left. We have requested information that reveals the identity of the anonymous person who posted the content and we will be forced to take further action.
Love this dental clinic.Tilda and Marija are very professional and also very friendly. Everything I did at their clinic it was done very well and also I received very useful advice when I had some doubts and problems with my fixed braces so I am very grateful because that helped a lot 😊 I highly recommend this dental clinic. …
Ultra negative review for Dental Clinic Pelivan Zambarlin and Marija Pelivan, where I got fixed braces and paid for them in full in advance. From the very beginning, I have had problems with constant falling out of brackets and wires. She assured me that it was my fault. I claimed that it wasn't and that my brackets literally came off by themselves. Her stories were varied, and I spent more time…
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in the office than in my own home. She would come to glue the brackets on a daily basis. The lady tried her best to shift the blame onto me in order to hide her ignorance. I also want to emphasize that this is not my first treatment with fixed braces and I have never had such problems. One of the many days in the office, I realized that my upper and lower units were not symmetrical. I asked her why this was and told her that it had never happened to me before. To which she replied that only I could see it and that it was only one millimeter and that it didn't matter. But it is important that the appliance is worn for the purpose of straightening the teeth, but this is not the case with this lady. She is often late for appointments, and in order to justify herself, she makes excuses that are not even suitable for elementary school children, let alone a woman at 35. E.g. I had a flat tire, I got stuck in traffic, I ran out to the newsagent to buy cigars... Here we are talking about waiting in front of the door on the street for more than an hour. Also, she would never keep the appointment even if I managed to get to the doctor's office on time. She would regularly wait in the waiting room for 30-45 minutes. In the same way, other patients were waiting for appointments behind me, so I had the opportunity to witness the many words she said for me personally. As I was already full of everything, I decided to go to other doctors of orthodontics for an opinion. Of course I didn't get positive feedback from anyone. In the meantime, while googling on her website, I saw that the lady has no specialization at all and that it is not clearly stated where she graduated from university. I informed her by phone that I did not want to continue the therapy and asked her to return my money and gave her very valid reasons for that. Very unprofessional, she doesn't respect me as a patient, let alone as a person. The same locks are unglued 10 times. I was also not satisfied with how the therapy had been carried out so far, as confirmed by other doctors with specialization and many years of experience in the field of orthodontics. She was already very unpleasant on the phone. She used various arguments to justify herself, such as, for example, we waited a very long time for the lower appliance (due to my health problems), which is absolutely no excuse for poorly performed therapy. After that, he says that we have just installed the lower appliance, we are at the very beginning, all doctors work with different locks and techniques... He invites me to come to the doctor's office so they can sort everything out. Upon arriving at the office, she tells me in an authoritative tone, "Sit down and go" and kicks the chair with her foot. She claims that the therapy was done properly BUT offers me steel braces because they are stronger and more durable. Which, when we think about it, makes absolutely no sense. Who would go to the extra expense if they think that everything was done properly? I don't agree to that, if she had known what and how the previous therapy would have been done properly. I ask her to give me my money back. She yells at me, "You won't see the money, I won't talk about it." She says that she has already spent all the money, and previously claimed that we are only at the beginning of the therapy, which actually makes no sense. I asked her about her specialization and why it is not clearly stated on her website where she graduated from, why she is hiding it. She got visibly irritated and started yelling even louder, which I had previously asked her not to do on several occasions. The lady also does not issue invoices for her services. He stipulates that he will issue me an invoice if I sign the paper for removing the device. I left the doctor's office without a bill and without my money, which I earned honestly and in the end paid for it honestly. In return, I got crooked teeth, a few thousand kilometers on celery more than a car, a little less nerves and a draft in my wallet. If you don't want an experience like mine, bypass this surgery in Široka.
Reply from the clinic
Dear, this is your second review in which you did not state anything new, so you can view the response on your other account under the same name Bruna Milić.
I came to Dr. Marija Pelivan's office quite by chance and I can only say that I am more than satisfied. The office is modern and beautiful and most importantly, the doctor is approachable, professional and explained to me in detail …
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