Confidential โ€” for patient review

Dental Clinic

1256 Vรต Vฤƒn Kiแป‡t, Ho Chi Minh City, Vietnam

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Last audited May 2026 By SmileJet Audit Team How we audit โ†’
AI Audit 4.8/10 4.8/5  · 167 reviews

SmileJet AI Audit Score for Dental Clinic: 4.8/10 overall. Authenticity: 3/10 โ€” Baseline 6: real hospital, named doctors, ISO cert. Heavy deduction -3: staff-pressure review manipulation documented by reviewer. Final 3.. Treatment Quality: 5/10 โ€” Baseline 6: specific positive treatment mentions, no failures documented. Manipulation deduction -1 inflates sample. Final 5.. Cleanliness: 6/10 โ€” Baseline 6: consistent cleanliness praise across reviews, positive-pressure OR mentioned for implants on website. Final 6.. Team: 6/10 โ€” Baseline 6: Dr. Nguyen Quang Tien has NYU/UCLA/German masters credentials; other named doctors with dept head roles. Final 6.. Price Value: 5/10 โ€” Baseline 5: Vietnamese hospital pricing, no published tourist price list, one reviewer says price is ok. Final 5.. Tourist Suitability: 4/10 โ€” Baseline 5: English site, AU contact offices, Malo partnership. Deduction -1: no airport transfer, no WhatsApp, service friction reported. Final 4.. Summary: Saigon Dental Hospital is a licensed hospital-grade facility in Ho Chi Minh City with named doctors holding verifiable international credentials and an official Malo Dental All-on-4 partnership. However, a detailed first-hand account documents staff deleting a 3-star Google review on a clinic iPad and demanding only 5-star ratings, which severely undermines the credibility of the 4.86 average across 167 unverified reviews. Tourist suitability is limited: no published price list, no documented airport transfer or WhatsApp support, and customer service friction reported by overseas Vietnamese visitors. Key strengths: Official Malo Dental International partner for All-on-4 implants; ISO 9001:2015 certified, Ministry of Health licensed hospital; Named doctors with international training (NYU, UCLA, Germany); English website plus Australian contact offices in Sydney and Melbourne; Full-service hospital with anesthesia, emergency, and lab departments. Points to note: Staff documented pressuring patient to give 5-star on clinic iPad, deleted 3-star rating; 167 reviews with 0 verified - consistent with solicited bulk review campaign; X-ray charged without prior consent or treatment plan explanation (1-star report). Confidence: Medium. Based on 50 reviews and 5 sources. Audited 31 May 2026.

SmileJet AI Audit

4.8 /10

Confidence

โ— Medium

Audited 31 May 2026

Authenticity

3

Treatment Quality

5

Cleanliness

6

Team

6

Price Value

5

Tourist Suitability

4

"Saigon Dental Hospital is a licensed hospital-grade facility in Ho Chi Minh City with named doctors holding verifiable international credentials and an official Malo Dental All-on-4 partnership. However, a detailed first-hand account documents staff deleting a 3-star Google review on a clinic iPad and demanding only 5-star ratings, which severely undermines the credibility of the 4.86 average across 167 unverified reviews. Tourist suitability is limited: no published price list, no documented airport transfer or WhatsApp support, and customer service friction reported by overseas Vietnamese visitors."

Highlights

  • โœ“ Official Malo Dental International partner for All-on-4 implants
  • โœ“ ISO 9001:2015 certified, Ministry of Health licensed hospital
  • โœ“ Named doctors with international training (NYU, UCLA, Germany)
  • โœ“ English website plus Australian contact offices in Sydney and Melbourne
  • โœ“ Full-service hospital with anesthesia, emergency, and lab departments

Watch out for

  • โš  Staff documented pressuring patient to give 5-star on clinic iPad, deleted 3-star rating
  • โš  167 reviews with 0 verified - consistent with solicited bulk review campaign
  • โš  X-ray charged without prior consent or treatment plan explanation (1-star report)

Score Breakdown

Authenticity
3

Baseline 6: real hospital, named doctors, ISO cert. Heavy deduction -3: staff-pressure review manipulation documented by reviewer. Final 3.

Treatment Quality
5

Baseline 6: specific positive treatment mentions, no failures documented. Manipulation deduction -1 inflates sample. Final 5.

Cleanliness
6

Baseline 6: consistent cleanliness praise across reviews, positive-pressure OR mentioned for implants on website. Final 6.

Team
6

Baseline 6: Dr. Nguyen Quang Tien has NYU/UCLA/German masters credentials; other named doctors with dept head roles. Final 6.

Price Value
5

Baseline 5: Vietnamese hospital pricing, no published tourist price list, one reviewer says price is ok. Final 5.

Tourist Suitability
4

Baseline 5: English site, AU contact offices, Malo partnership. Deduction -1: no airport transfer, no WhatsApp, service friction reported. Final 4.

Important โ€” about this score

Please read before drawing conclusions about this clinic.

This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information โ€” including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.

How the algorithm penalises scores

Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.

These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.

Clinics may request a review of their score at any time. Read full methodology โ†’

Why Choose Dental Clinic in Ho Chi Minh City?

Bแป‡nh Viแป‡n Rฤƒng Haฬ€m Mฤƒฬฃt Saฬ€i Goฬ€n chuyรชn dแป‹ch vแปฅ nha khoa: trแป“ng rฤƒng, nhแป• rฤƒng khรดn, niแปng rฤƒng. Vแป›i trang thiแบฟt bแป‹ hiแป‡n ฤ‘แบกi ฤ‘แบกt tiรชu chuแบฉn cแปงa bแป™ y tแบฟ.
VรŒ SAO NรŠN TRแป’NG Rฤ‚NG IMPLANT TOร€N Hร€M Tแบ I Bแป†NH VIแป†N? Vแป›i ฤ‘แบงy ฤ‘แปง cรกc chuyรชn khoa hแป— trแปฃ nhฦฐ Gรขy mรช, Hแป“i sแปฉc, Cแบฅp cแปฉu vร  Xรฉt nghiแป‡m, แปŸ bแป‡nh viแป‡n ฤ‘แบฃm bแบฃo an toร n tแป‘i ฤ‘a cho cรกc ca phแบซu thuแบญt Implant toร n hร m, nรขng xoang, ghรฉp xฦฐฦกng, cแบฅy ghรฉp implant tiแปn mรช โ€“ vแป‘n lร  thแปง thuแบญt phแปฉc tแบกp chแป‰ ฤ‘ฦฐแปฃc cแบฅp phรฉp thแปฑc hiแป‡n แปŸ bแป‡nh viแป‡n. Trong trฦฐแปng hแปฃp cรณ biแบฟn chแปฉng, bรกc sฤฉ cแบฅp cแปฉu cรณ thแปƒ can thiแป‡p kแป‹p thแปi โ€“ ฤ‘iแปu mร  phรฒng nha thรดng thฦฐแปng khรณ ฤ‘รกp แปฉng. Bแป‡nh viแป‡n Rฤƒng Hร m Mแบทt Sร i Gรฒn lร  ฤ‘แป‘i tรกc chรญnh thแปฉc cแปงa Malo Dental (do GS. Paulo Malo โ€“ โ€œcha ฤ‘แบปโ€ kแปน thuแบญt All-on-4 sรกng lแบญp). Cรกc ca Implant toร n hร m ฤ‘ฦฐแปฃc thแปฑc hiแป‡n trong phรฒng mแป• vรด trรนng รกp lแปฑc dฦฐฦกng, do bรกc sฤฉ TrฦฐแปŸng vร  Phรณ khoa Implant trแปฑc tiแบฟp thแปฑc hiแป‡n. Dแป‹ch vแปฅ niแปng rฤƒng lร  mแป™t trong nhแปฏng dแป‹ch vแปฅ phแปฅc hรฌnh thแบฉm mแปน tแป‘t nhแบฅt hiแป‡n nay cho nhแปฏng hร m rฤƒng hรด, mรณm thฦฐa,... ฤ‘แปƒ bแบกn cรณ ฤ‘ฦฐแปฃc mแป™t hร m rฤƒng ฤ‘แปu vร  ฤ‘แบนp. Bรกc sฤฉ niแปng rฤƒng giแปi sแบฝ gรณp phแบงn ฤ‘em lแบกi mแป™t ca chแป‰nh nha thร nh cรดng. Hay nรณi cรกch khรกc, 80% hiแป‡u quแบฃ niแปng rฤƒng ฤ‘ฦฐแปฃc quyแบฟt ฤ‘แป‹nh bแปŸi...

Patient Reviews from Ho Chi Minh City

4.8

โ˜… 167 reviews

M

Mแปน รi Hแปฉa

April 2026 ยท โ˜… 5

Google

The filling procedure was quick, clean, and the staff were helpful and friendly.

Clinic response ():

Response from the owner 3 months agoSaigon Dental and Maxillofacial Hospital would like to thank you for your trust and for using our services. We look forward to serving you again! Translated by Google ใƒป See original (Vietnamese)

B

Bรญch Vรขn Lรช Thแป‹

April 2026 ยท โ˜… 5

Google

The service experience here was excellent, attentive, and professional. Highly recommend this place for dental care.

Clinic response ():

Response from the owner 3 months agoSaigon Dental and Maxillofacial Hospital would like to thank you for your trust and for using our services. We look forward to serving you again! Translated by Google ใƒป See original (Vietnamese)

L

Long ฤแบทng Hoร ng

April 2026 ยท โ˜… 5

Google

The doctors are very supportive, and the assistants are also very professional and friendly. I've been coming here for checkups for 4 years now, and it's still as good as the first day.

Clinic response ():

Response from the owner 3 months agoSaigon Dental and Maxillofacial Hospital would like to thank you for your trust and for using our services. We look forward to serving you again! Translated by Google ใƒป See original (Vietnamese)

H

Hแบฃi Nguyแป…n

April 2026 ยท โ˜… 5

Google

Today was my first time at the hospital to have my wisdom tooth extracted. The staff were very helpful and the doctor provided thorough advice. Thank you, and I will definitely come back again.

Clinic response ():

Response from the owner 3 months agoSaigon Dental and Maxillofacial Hospital would like to thank you for your trust and for using our services. We look forward to serving you again! Translated by Google ใƒป See original (Vietnamese)

H

Hanh Giai Ngo

April 2026 ยท โ˜… 5

Google

The team is highly professional, provides attentive consultation, and operates with professionalism. From check-in to payment, all procedures are clear and efficient. I recommend everyone visit Saigon Dental Hospital for dental check-ups.

Clinic response ():

Response from the owner 3 months agoSaigon Dental and Maxillofacial Hospital would like to thank you for your trust and for using our services. We look forward to serving you again! Translated by Google ใƒป See original (Vietnamese)

L

Loan Nguyแป…n

April 2026 ยท โ˜… 5

Google

The staff and doctors at the hospital are enthusiastic, attentive, and provide good service!

Clinic response ():

Response from the owner Edited 3 months agoThank you for your trust and for using the dental services at Saigon Dental and Maxillofacial Hospital. We look forward to serving you again next time! Translated by Google ใƒป See original (Vietnamese)

M

My Duyen

April 2026 ยท โ˜… 5

Google

The female specialists and doctors all speak softly and kindly. Support customers enthusiastically. The doctor inserts the implant quickly, with good technique The procedure is quick and easy If you come here, you will definitely be guided very well.

Clinic response ():

Response from the owner Edited 3 months agoThank you for your trust and for using the dental services at Saigon Dental and Maxillofacial Hospital. We look forward to serving you again next time! Translated by Google ใƒป See original (Vietnamese)

T

Trai Lรช

April 2026 ยท โ˜… 5

Google

Good service, Tan Tinh doctor and staff are very good to patients. I am very satisfied and thank you.

Clinic response ():

Response from the owner Edited 3 months agoThank you for your trust and for using the dental services at Saigon Dental and Maxillofacial Hospital. We look forward to serving you again next time! Translated by Google ใƒป See original (Vietnamese)

L

Linh Mandy

April 2026 ยท โ˜… 5

Google

I had my wisdom teeth extracted and root canal treated here. Dr. Hanh, nurse Khoa and other staff took care of me very attentively and very nicely. You should go here, everyone. They do it carefully, the price is okay and you can rest assured.

Clinic response ():

Response from the owner Edited 3 months agoThank you for your trust and for using the dental services at Saigon Dental and Maxillofacial Hospital. We look forward to serving you again next time! Translated by Google ใƒป See original (Vietnamese)

L

Lรช Thแป‹ Kim Tiแปn

April 2026 ยท โ˜… 5

Google

I went to the hospital for a check-up. The customer care is good and the equipment is modern. Everyone should go.

Clinic response ():

Response from the owner Edited 3 months agoThank you for your trust and for using the dental services at Saigon Dental and Maxillofacial Hospital. We look forward to serving you again next time! Translated by Google ใƒป See original (Vietnamese)

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Frequently Asked Questions

What distinguishes a dental hospital from a dental clinic in terms of services and scale? โ–พ
A dental hospital operates at a scale and scope that goes well beyond a standard private dental clinic. While a clinic typically offers general and cosmetic dentistry from a small team of practitioners, a dental hospital houses multiple specialist departments, maintains inpatient or day-surgery facilities, and has the clinical infrastructure to handle cases that require anaesthesiology, hospital-grade imaging, or multi-disciplinary coordination. Dental Hospital Saigon operates under this model, making it one of the few facilities in Ho Chi Minh City equipped to manage the full spectrum of dental and oral health needs in a single location.
What is the full range of services available at Dental Hospital Saigon? โ–พ
Dental Hospital Saigon provides comprehensive dental care across general dentistry, preventive care, orthodontics, implantology, cosmetic dentistry, oral surgery, and periodontal treatment. The hospital also manages more complex cases including jawbone surgery, removal of oral lesions, and reconstructive dentistry following trauma or disease. Patients requiring sedation or general anaesthesia for extensive treatment can be accommodated within the facility. The breadth of services means that patients who begin care at Dental Hospital Saigon rarely need to be transferred elsewhere, regardless of how their clinical needs evolve during treatment.
Does Dental Hospital Saigon have multiple specialist departments under one roof? โ–พ
Yes, Dental Hospital Saigon operates through distinct specialist departments rather than a single general practice model. These include departments dedicated to restorative dentistry, oral surgery, orthodontics, periodontics, paediatric dentistry, and oral medicine. Each department is staffed by practitioners with specialist training in that area. This structure means a patient presenting with overlapping needs, for example requiring both implants and gum treatment before restoration, can be managed by the relevant specialists within the same facility without any external referral being necessary.
What sterilisation standards does a hospital-grade dental facility like Dental Hospital Saigon maintain? โ–พ
As a hospital-grade facility, Dental Hospital Saigon follows sterilisation procedures that meet the requirements applied to healthcare settings. Instruments are cleaned, sorted, packaged in sterilisation pouches with indicator strips, and processed through validated autoclave cycles. Records of each cycle are maintained for audit purposes. Single-use items including needles, suction tips, and gloves are never reused. The hospital maintains strict zoning between clean and contaminated areas to prevent cross-contamination, and all clinical surfaces are disinfected between patients using hospital-grade disinfectants appropriate for dental environments.
Can Dental Hospital Saigon accept complex referral cases from other clinics? โ–พ
Dental Hospital Saigon regularly accepts referrals from smaller clinics and general practitioners across Ho Chi Minh City and from regional centres. Common referral cases include impacted wisdom teeth requiring surgical extraction, advanced periodontal disease, implant cases with significant bone loss requiring grafting, and patients with systemic medical conditions that complicate routine dental care. Referring clinicians are encouraged to send X-rays and clinical notes in advance so the specialist team can prepare. Dental Hospital Saigon provides a written report back to the referring practitioner after each specialist consultation.
Is emergency dental care available at Dental Hospital Saigon in Ho Chi Minh City? โ–พ
Dental Hospital Saigon has the capacity to accommodate dental emergencies including severe toothache, dental abscess, traumatic tooth injuries, and broken restorations. The hospital's scale means there is typically a practitioner available during operating hours who can see urgent cases without a prior appointment, though waiting times will vary depending on scheduled patient volumes at that time. For patients experiencing a dental emergency in Ho Chi Minh City, Dental Hospital Saigon is one of the most comprehensively equipped facilities in the city to assess and manage the full range of acute dental conditions on the same visit.
What oral surgery services are available at Dental Hospital Saigon? โ–พ
The oral surgery department at Dental Hospital Saigon handles the full scope of surgical procedures within the mouth, including surgical extraction of impacted teeth, removal of cysts and benign lesions, pre-implant bone grafting, sinus lift procedures, and exposure of unerupted teeth for orthodontic purposes. Procedures are performed under local anaesthetic for most cases, with intravenous sedation or general anaesthesia available for patients with complex medical histories or severe dental anxiety. The department works closely with the implant and orthodontic teams to coordinate any care that requires a surgical component as part of a broader treatment plan.
Does Dental Hospital Saigon provide maxillofacial services? โ–พ
Dental Hospital Saigon provides maxillofacial services covering conditions affecting the jaw, face, and surrounding structures. This includes surgical treatment of jaw misalignment known as orthognathic surgery, management of temporomandibular joint disorders, treatment of facial fractures following trauma, and assessment of oral lesions that may require biopsy. The maxillofacial team collaborates with medical specialists including ear, nose, and throat surgeons and plastic surgeons for cases that require multi-disciplinary input beyond the scope of dental treatment alone, ensuring patients receive coordinated care for complex facial and jaw conditions.
How do waiting times at Dental Hospital Saigon compare to a smaller private clinic? โ–พ
As a large hospital serving a high patient volume, Dental Hospital Saigon does operate with longer waiting times for non-urgent scheduled appointments compared to a small private clinic. Patients booking in advance for planned treatment typically receive allocated appointment slots with reasonable wait times. Walk-in patients for general treatment may wait longer, particularly during peak periods. The trade-off is access to a depth of specialist expertise and facility capability that a private clinic cannot match. Patients with specific time constraints, such as tourists with a fixed departure date, are advised to book ahead and communicate their schedule at the time of booking.
How does Dental Hospital Saigon coordinate care for international patients? โ–พ
Dental Hospital Saigon has an international patient coordination function to assist visitors who do not speak Vietnamese. English-speaking staff are available at reception and within the clinical team to help with consultations, treatment planning, and aftercare instructions. The hospital can provide treatment summaries and records in a format suitable for sharing with a home-country dentist. International patients are encouraged to contact the hospital in advance of arriving in Ho Chi Minh City to arrange an appointment and share any existing X-rays or clinical history, which reduces delays and allows the clinical team to prepare appropriately for the first visit.

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★ 4.8 (167 reviews)