Patients
Reviews of Dental - Centar Štimac.
Zagreb, Croatia. 117 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 117 reviews
All praise for Dental Center Stimac! I was convinced of their quality many years ago, so this time I didn't have to think too much about where to go. The employees are extremely kind and professional, and I am very happy with the results :)
Reply from the clinic
Dear Ivana, thank you for your nice feedback on our work and the center. We wish you a pleasant start to the week!
This dental center is different from the others. Someone wrote that it's elitist - and it is - but I don't have a problem with that if someone does a good job, and they do a good job, the periodontal treatment was fantastic - like never anywhere else, the dental treatment too. There was a question about whether a crown would be needed or not and they estimated that it wouldn't, so it's not like…
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they just want to take money out of their pocket. I didn't really like the CT scan of the teeth because of the radiation, although I understand that it gives them a much better picture. Eh... what I really don't need is that 10-minute photo session with your mom, like you're going to a photo modeling contest. But that's how they do it and it's yours - take it or leave it. I made fun of everything, and what can I do? I think they really know their job, they have top-notch equipment and they are divided into areas of work (if I understand correctly) so that everyone in their field can achieve excellence. For now, I'm very happy.
Reply from the clinic
Dear Branka, thank you for your nice and honest review of our center; feedback from our patients means a lot to us. We wish you a pleasant start to the week! Kind regards from the entire Štimac team!
Review deleted. Waiting for a service for over half an hour, and nothing was done. Everything comes down to a 5 minute appointment, fast and profitable. Unfriendly team starting from the reception. I would not recommend the clinic to anyone. Not serious.
Reply from the clinic
Dear, we are sorry that you had a negative impression of your visit to our center. Unfortunately, since the review was not left under a name that we could find in our system, we cannot verify what exactly it is about and when the situation occurred. Our main goal is to provide each patient with the highest quality and pleasant therapy and a friendly approach from the first contact to the end of the treatment. Kind regards, Štimac Center.
Extremely satisfied! I had my teeth done at this clinic and my experience was excellent. The staff is friendly, professional and always ready to explain every step of the procedure. The doctors work precisely and with a lot of attention, and the results are beyond my expectations, the teeth look natural and beautiful! The assistants and girls at the reception are nice and very kind. All…
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recommendations! 😊
Reply from the clinic
Dear Ana, thank you very much for your kind words and all the praise! Kind regards from the entire Štimac team!
I am delighted with the service. The entire team is top notch. They really care about the patient and their comfort. I would especially like to praise and thank Dr. Smoljanec. An exceptionally caring, professional and wonderful doctor!
Reply from the clinic
Dear Maja, thank you very much for your kind words and all the recommendations. We will definitely pass on your compliments to Dr. Smoljanac. Best regards from the entire Štimac team!
All recommendations, I am very satisfied with the service provided!
Reply from the clinic
Dear Kate, thank you very much for your kind words and 5*****! Kind regards from the entire Štimac team!
Satisfied with the service of Dr. Štimac, definitely recommend 😁 …
Reply from the clinic
Dear Dario, thank you very much for your comment and perfect rating! Best regards from Štimac Center!
I recommend Dental Center Štimac! The staff is extremely kind, helpful and always smiling. They always have time to answer all questions and explain every step of the procedure. I especially appreciate their professionalism and the way they guide patients through all the processes in detail, so that I feel completely safe and relaxed. Truly top-notch service and a wonderful team!
Reply from the clinic
Dear Ivan, thank you for your nice feedback and excellent 5-star rating of our center. We wish you a pleasant rest of your day!
Excellent service, very professional approach from all dentists and specialists, all recommendations.
Reply from the clinic
Dear Mladen, thank you for your compliments! Best regards from the entire Štimac team!
A dental center focused solely on making money. Since they concluded that they wouldn't make any money from me because I declared myself unemployed, they decided at a "consultation meeting" that they wouldn't get involved in repairing my teeth. Yesterday when I came in, they immediately told me at the meeting that I should have about a dozen of my teeth extracted and all the implants done. For…
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what? For the money they could earn, and since I'm a poor patient, they "decided" at a full-scale meeting that they held for two hours discussing me and my fate as a patient of that clinic, that I wasn't a profitable enough patient for them to get involved in my repairs. Horrible clinic. But as soon as I arrived and saw a bunch of staff working there and the atmosphere that reigns there, everything was clear to me. And getting 3D X-rays and three hundred miracles, even though I had an orthopan and a picture taken the day before. REPLY TO COMMENT: Nope, it's not true. You explained it nicely and sweetly, but the truth is that I came to a meeting where the doctor offered to extract 10 teeth and install implants. I said that I couldn't afford it (and I consider it unnecessary to extract teeth that don't cause problems) and we agreed that I would only have a filling done on the fifth tooth, so as long as it lasts - hold on. Obviously, according to you, the endodontist at Perkovčeva has no idea what to do once you have assessed that the tooth "has no future" and that it should be extracted. The doctor who performed the examinations actually assessed that all the teeth that had endodontics performed were for removal, and the practice of good dentists is to save teeth, not to extract them as soon as the endodontics are performed?! All sorts of things. The doctor at Perkovčeva performed endodontics on me, which she completed in half an hour, how easy the tooth was and without any problems, and you would extract it?! Terrible. It just needed to be filled with a filling and you gave me an appointment for that, only to cancel the day before because it's obviously a big problem to get a regular filling! Now you should pay me 33 euros, which you normally charge people who cancel their appointment less than 24 hours in advance. Just unprofessional, but I've already seen that most dentists don't know or can't do anything more complicated and only offer prosthetics... It's better to stick to less elitist dental clinics and dentists who still cherish the doctor's approach to saving complicated teeth, and not those who give you advice like "we're all Jeff Bezos and we'll pull out all our teeth and put our entire jaw on implants without any problems". And the basis of the dental profession is to keep your teeth unless they hurt or if they have purulent abscesses...
Reply from the clinic
Dear, We are sorry that you had such an impression and that your experience in our office did not meet your expectations. However, we would like to clarify that the decision not to perform a composite filling had nothing to do with your employment, but solely with the dental assessment of the tooth's prognosis. After the consultation, we assessed that placing a filling on that tooth would be a short-term and unfavorable solution and, out of professional responsibility, we advised you to take a different approach. We would like to point out that the consultation specialist examination and diagnostics were performed free of charge, and you did not receive any offers for procedures that you did not want. Our goal has always been for patients to understand the recommendations and decisions that we make solely in their favor. Best regards, Štimac Center
Due to very, very bad experiences in the past, when I arrived at Dr. Štimac's office, I had a lot of unpleasant feelings; fear, discomfort, guilt, uncertainty... When I saw and felt how professionally and humanly they worked, my uneasy …
Reply from the clinic
Dear Zrinka, thank you for your wonderful review. We are glad that you are satisfied with our approach and services. We wish you a pleasant rest of your day!
They worked on my dad about 15 years ago, charged about 150,000 kn, maybe even more. All without a receipt, the work was never done. They didn't take anything into account in the complaint, plus they were terribly rude. …
Reply from the clinic
Dear Nenad, We are sorry that you had a negative experience and that you are not satisfied … More
“I recently had dental implant work done at Štimac Dental Centar and I couldn’t be happier with the results. They explained the entire process in detail, which really put me at ease. The procedure was smooth, literally painless and the …
Reply from the clinic
Dear Liliana, thank You for Your kind words, and a 5-star rating of our centre. Best regards from the Štimac team!
I highly recommend this dentist! The price is very fair for the excellent service you receive. Coming from Germany, I always choose to have my dental work done here because I get such excellent treatment. I’ve had several procedures done, …
Reply from the clinic
Dear Mae, thank You for Your kind words and a five-star rating for our dental center. We wish You a pleasant weekend!
Dr. Viktorija Grbavac deserves all the recommendations! With her patience, knowledge and warmth, she encouraged me to decide to have implants installed, and the entire team at Dental Center Štimac did a top-notch job. Everything was …
Reply from the clinic
Dear Matija, thank you for your compliments. We will pass them on to the doctor. We are glad that you are satisfied with our services. We wish you many satisfied smiles!
Extremely kind, professional and highly recommended if you have a phobia of dentists. I have been a patient for 5+ years and I am very satisfied - from repairs to implants
Reply from the clinic
Dear Sofija, thank you for your kind words about our center and our services. It means a lot to us. Best regards from the entire Štimac team!
I rarely give reviews, however I would like to praise this dental office, its staff and the doctor, everything was top notch, I recommend it without hesitation! Igor
Reply from the clinic
Dear guests, thank you for your nice feedback and excellent 5-star rating. We are glad that you are satisfied with our services. We wish you a pleasant rest of the week!
All praise to the clinic, the entire staff, the kindness and professionalism at the highest level, everything was more than extraordinary, and special praise to Dr. Pavković and her assistant Karlo, they are an excellent tandem!
Reply from the clinic
Dear Renata, thank you for your nice comment. We are glad that you are satisfied with our staff and our services. Kind regards from the entire Štimac team!
Satisfied, everything was at a high level, I recommend it
Reply from the clinic
Dear Pejo, thank you for your kind words and excellent rating of our center. We wish you a pleasant rest of the week!
Since I chose you, due to the high reviews, it would be wrong for me not to rate you too. You were all extremely kind and professional, but I have to once again praise …
Reply from the clinic
Dear Damir, thank you for your nice comment and compliments, we will pass them on to the doctor. We are glad that you are satisfied with our services. We wish you a pleasant start to the weekend! Receive many greetings from the entire Štimac team!
Extremely professional, everything done perfectly. In addition, very friendly staff, very accommodating when scheduling an appointment. In any case, recommendations.
Reply from the clinic
Dear Lejla, thank you for your feedback. We are glad that you are satisfied with our services. We wish you a pleasant rest of the week!
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