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Patients

Reviews of Dental Alvarez.

Tijuana, Mexico. 97 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.7

out of 5, from 97 reviews

5 89
4 1
3 1
2 0
1 6
Carrol Toole via Google 5.0 out of 5
Dr Ramon Polnco was so gentle and kind. Excellent job on my removal of my metal cavities and replacement of crowns. Love him!!!
Reply from the clinic

Hello Carrol Thank you for taking the time to write a review about your experience at our practice and assistance of Dr. Polanco, I am glad to know you are happy with our … More

Zach via Google 5.0 out of 5
Dr. Alejandro (Alex) and the rest of the team were very friendly, accomodating, and helpful for my dental needs. 🦷🪥 I had inquired about a new nightguard for teeth grinding in February. Bianca was quick to schedule an appointment within the week so I could be seen. The team examined, cleaned, and provided an electronic mold fitting for my teeth, which surprised me since my dentist here in the…
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e States doesnt have this tech! After completion they conveniently mailed it to me so I didnt need to make a second trip. The best part was that the night guard came out correctly on the first attempt! I am very grateful for this clinic for giving a high standard of care to both MX and US patients. I look forward to getting my next cleaning here when it is time. Gracias!

Reply from the clinic

Thank you, Zach, for the wonderful review and for trusting Dr. Alejandro (Alex) and our team with your dental care. We’re glad Bianca could schedule you quickly and that the electronic mold and mailed nightguard made the process easy. It’s fantastic the guard fit correctly on the first attempt. We appreciate your kind words about our care for both Mexican and U.S. patients and look forward to seeing you for your next cleaning, gracias!

Patrick Sween via Google 5.0 out of 5
My coworkers recommended Dental Alvarez in Tijuana. Dr Luis Lopez Garcia did an excellent job replacing my front upper 4 tooth bridge, restoring the existing teeth, and matching the new bridge to my smile. Thanks! …
Reply from the clinic

Thank you so much for taking the time to share your experience! 😊 We’re truly happy to hear that you were satisfied with your treatment at Dental Alvarez. Dr. Luis Lopez Garcia and our entire team strive to provide high-quality care, clear communication, and results that restore confidence in every smile. We sincerely appreciate your recommendation and the trust you placed in us. It will be our pleasure to assist you again whenever you need. Warm greetings from Tijuana! 🦷✨

Kevin Lam via Google 5.0 out of 5
Wonderful service and excellent facility. Very modern and high tech equipment. Love the complimentary shuttle service. Highly recommend. Caters to both English and Spanish speakers. I greatly appreciate the honest and high quality care you receive here. I recommend Dental Alvarez to all my friends and family.
Reply from the clinic

Kevin, thank you so much for your wonderful review and recommendation. We’re thrilled you appreciated our modern facility, high-tech equipment, complimentary shuttle, and bilingual care. Your trust and referrals to friends and family mean a lot to our whole team. We look forward to continuing to provide honest, high-quality care for you and your loved ones.

Vlad Fedoryshyn via Google 5.0 out of 5
I came with the disaster in my mouth. And clinic fixed everything for me. Appreciate to the doctor Lopez and whole team.
Reply from the clinic

Thank you for your wonderful feedback, Vlad! We're thrilled to hear that Dr. Lopez and our team were able to help you with your dental issues. Your appreciation means a lot to us, and we're here to support your oral health whenever you need us. Looking forward to your next visit!

Ray Zanders via Google 5.0 out of 5
Dr Horacio Zarrabal is amazing. The staff is always very friendly and accommodating. The prices are a fraction of what you would spend in the US. Augustine, the driver picks you up from the border and is very friendly. Thank you Dental Alvarez!
Reply from the clinic

Thank you for your glowing review, Ray! We're thrilled to hear that you had such a positive experience with Dr. Zarrabal and our staff. It's great to know that our pricing and service met your expectations. We appreciate your kind words about Augustine as well; he truly is an asset to our team. We look forward to serving you again!

Carmen Paredes via Google 5.0 out of 5
It is a clinic that has all the services so you can show off your perfect teeth. I recommend Dr. Luis Andrés López García 100%. He is very professional with a specialty in cosmetic ophthalmic dentistry. Along with his assistant, Aníbal, they make an excellent team.
Reply from the clinic

We really appreciate your review, Carmen. We're glad to know that your experience with Dr. Luis Andrés López García and his assistant Aníbal was positive. We work hard to offer quality services and value your recommendations. We hope to see you again soon so we can continue helping you achieve perfect teeth.

Lupe Soto via Google 4.0 out of 5
Dr Ricardo Alvarez Orozco performed IMPLANTS full mouth surgery total 14 implants , surgery with IV sedation, it put me to sleep , it was performed 26-ago-2025 & first set of temporary prosthesis for both archs, I had to adjust enormously to this new diet of soft food which is part of the process, today 16-oct-2025, I came back after almost 2 months for my new second fixed temporary prosthesis ,…
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Dr Alvarez explained to me how the new fixed prosthesis are done using photogrammetry state of the art scan, the process involves taking specific photographs, seating photogrammetry scan bodies, performing a photogrammetry scan, and capturing intraoral scans (IOS) of the tissue, MUAs, and the prosthesis. This comprehensive workflow ensures precise digital impressions for optimal prosthetic outcomes. I am happy to be aware that my new prosthesis will support my implants until I am ready for the permanent fixed zirconia dentures. Dr Alvarez is a caring dentist & expert implantologist. Bianca was my patient coordinator & office manager. Please make sure you understand that after surgery the first set of temporary implants you can only eat soft food for 2 months, My point here is that you can trust Dr Alvarez expertise for the implants surgery. Many blessings to all who are considering implants done right .

Reply from the clinic

Thank you for your thoughtful review and detailed feedback on your experience with Dr. Alvarez and our team. We're glad to hear that you felt cared for throughout the implant process and that you are satisfied with the progress. Adjusting to a new diet can be challenging, but it's great to know you are on the right path. We appreciate your trust in our expertise, and we're excited for you to receive your permanent fixed zirconia dentures in due time. Wishing you continued success on your journey!

Clyde Snider via Google 5.0 out of 5
Another fixed income senior looking to save on expensive dental work. After research, web searches and conversations I received a referral from a trusted family friend, who told me that his "experience with them (Dental Alvarez) was very good". I began correspondence with Bianca, the office manager who was prompt, professional and very helpful throughout. I sent a copy of my local dentist's…
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's treatment plan (without the prices) and received a prompt response- a plan with the same specifications at approximately 33% of my local dentist's $4K estimate. We set a date, and two crowns were to be placed (one over buildup of the tooth, the other diagnosed with decay at the base of the original crown) over the course of 2 days. Preliminary work morning the 1st day, permanent crowns installed the next afternoon (a small fee for expedited manufacture from the lab upstairs). The office staff was welcoming and efficient- they and the main clinical providers spoke good English. Dr. Sanchez, who treated me, is a young man who is very friendly, competent and efficient, with a reassuring chairside manner. He presented me with a revised estimate which saved me $300- he eliminated an unnecessary procedure that had initially been included, and recommended a more durable material for the crowns (as well as correcting a diagnosis). He answered my many questions with patience and good humor. The imaging center is stand alone, half a block down the street, very up-to-date radiographic and CT capability. The treatment areas are comparable to any modern US clinic: advanced technologically, well equipped and sanitary. In fact, the molds for my crowns were not done physically, but rather with a hand held imager with a blue light moved through my mouth. The new crowns fit perfectly first try, and the color matched my existing teeth. In addition, I got CT imaging and a consult for a possible molar implant (with the money I saved on the initial treatment) that cost just a little over a $100. The estimate for that treatment is $3K, including a bone graft (assume at least $10K in the US). A very young implant specialist, but he seemed knowledgeable and answered all my questions thouroghly using sophisticated graphics from the scans. In all, I'm very satisfied with the level of treatment and care received at Dental Alvarez. On to some logistics... From SLO county CA, I visited friends in OC first, and booked a room in Chula Vista. I took the San Diego Blue Line trolley to San Ysidro at the border, and walked across both days. I met a couple of patients who had driven down from different LA cities. The very friendly shuttle driver from the clinic (Agustin) picked me up and dropped me off. $5-7 cab fare to office. I have had travel experience since I was a child, speak passable Spanish and have a current passport, so I was a prepared for the border crossings (but didn't bring quite enough patience😬 for US Customs!) Long story for another time, but the local hack for frequent border crossers is the SENTRI program from US Customs (like Global Entry for air travel) especially if you're from Southern California, or don't mind the extra expense, $120 for five years. No-brainer if you'll be doing multiple trips: the line moves right along by foot, dedicated car lane. If you're considering dental tourism to TJ, I highly recommend Dental Alvarez. In addition to visiting friends and getting my teeth fixed, I also had the opportunity to do some fall touring in San Diego.

Reply from the clinic

Thank you for sharing your detailed experience with us. We're thrilled to hear that Dental Alvarez met your expectations and that you received quality dental care at a great value. It’s wonderful to know that our staff, especially Bianca … More

Yunesi Gonzalez via Google 5.0 out of 5
⭐️⭐️⭐️⭐️⭐️ “Outstanding Dental Care at Dental Álvarez” My experience at Dental Álvarez was excellent. From the moment I arrived, I was welcomed with kindness and professionalism by the entire staff. I especially want to highlight Dr. Horacio Zarrabal, who treated me with great patience, explained every step of the treatment clearly, and answered all my questions. His experience, dedication,…
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n, and genuine care for patients truly stand out. He made me feel comfortable and confident throughout the process, and the results exceeded my expectations. The clinic itself is modern, clean, and very comfortable. Overall, it is a place where you feel genuinely cared for. I highly recommend Dental Álvarez and Dr. Horacio Zarrabal to anyone looking for top-quality dental care.

Reply from the clinic

Thank you for your wonderful feedback! We are thrilled to hear that your experience at Dental Álvarez was exceptional and that Dr. Horacio Zarrabal made such a positive impact on your treatment. Our team strives to provide a welcoming and … More

Catarina Amaral Barr via Google 5.0 out of 5
Dr. Horácio Zarrabal at Dental Alvarez is simply the best! You're always treated with kindness, professionalism, and genuine care by Dr. Horácio. I keep coming back because he—and the entire office team—are dedicated to providing top-quality treatment, using advanced technology in a clean and comfortable environment. Highly recommended! Dr. Horácio Zarrabal at Dental Alvarez is simply the best!…
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! You always receive kindness, professionalism, and genuine care from Dr. Horácio. I keep coming back because he and the entire office team are committed to providing the highest quality treatments, using advanced technology in a clean and comfortable environment. Highly recommended!

Reply from the clinic

We truly appreciate your kind words and recommendation, Catarina. We're glad to hear you had a positive experience with Dr. Horácio Zarrabal and our team. We work hard to provide friendly treatment and a comfortable environment for all our patients. We look forward to seeing you on your next visit!

Arturo Alcazar via Google 5.0 out of 5
Very good service and attention at Dental Álvarez, 100% recommended.
Reply from the clinic

Thank you very much, Arturo! We're glad to hear that your experience at Dental Álvarez was satisfactory. We appreciate your recommendation and hope to see you again soon. Your dental well-being is our priority.

Luis Gerardo Domínguez via Google 5.0 out of 5
I want to thank Dr. Andrés López for his excellent care and professionalism during the extraction of my wisdom teeth. The entire procedure was thorough, with great humane treatment and no complications. Highly recommended!
Reply from the clinic

We truly appreciate your kind words, Luis Gerardo. We're glad to know that your experience with Dr. Andrés López was so positive and comfortable. His attention to detail and care in every procedure are truly important to us. Thank you for recommending our services; we hope to see you again!

J Pojawa via Google 5.0 out of 5
Dental Alvarez was recommended to me by a friend who grew up in Tijuana. She has been coming here for 20 years. She’s kind of… particular. If she recommends a place, it has to be top of the line and spotlessly clean. I have an American dentist, and low key they kind of suck. They have all the tech, the 3-d crown printers and scanners and everything, but they’re expensive, impersonal, keep me…
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e waiting and the two crowns they did for me failed and needed to be redone after a year. So I looked to Mexico for dental treatment. Dental Alvarez has all the high tech equipment that you’d find in an elite dental office. Their standards meet or surpass anything you’d find in the US. And their staff is so kind and considerate. Everyone - the schedulers, the front desk girls, the hygienists, assistants, dentists, dental surgeons have gone above and beyond for me. Even the maintenance guy acted as my personal chauffeur. That’s probably a perk they don’t offer standard, but I fractured my ankle on an uneven sidewalk in another part of TJ, and the staff stepped up for me the whole time I was recovering. Also, I speak almost no Spanish, but everyone on staff speaks at least a little English, and many are completely fluent. Prices are about 1/2 of what you would pay in the US, and that is definitely the incentive for making an initial visit, but the quality and level of service will keep you coming back.

Reply from the clinic

Thank you so much for sharing your experience with us! 🙏✨ We’re delighted to know that your visit to Dental Alvarez exceeded your expectations and that you felt supported every step of the way, even in unexpected moments. Our team works with dedication to provide the highest quality treatments, combining cutting-edge technology with a warm and personalized touch. Your words motivate us to continue striving every day to deliver not only healthy smiles but also memorable experiences. Thank you for your trust and for recommending us; it will always be a pleasure to welcome and care for you. 💙🦷

Steven Oster via Google 5.0 out of 5
Great people with caring hearts. My autistic son required extensive dental work and the team at Dental Alvarez provided excellent care over 5-6 days with my son actually not requiring anesthesia the last 3 visits. He actually requested …
Reply from the clinic

Thank you for your wonderful feedback, Steven. We're thrilled to hear that your son felt cared for and that he had such a positive experience during his dental visits. It’s fulfilling to know our team's efforts made a difference, especially with his comfort and care. Your recommendation means a lot to us, and we look forward to seeing you both again!

FABY GONZALEZ via Google 1.0 out of 5
I needed 2 implants and went to see Dr Hilda Rodriguez. First I have to admit the place is very modern and I was very confident she would do great as I had read some reviews. The first time I saw her frustrated was when she could not get the wand all the way down to the root when she was taking some kind of images. I kept gaging because it was going too deep. I felt embarrased and she said my…
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mouth was too small and I kept gagging. She got so frustrated that she got up and took a break from her chair. Someone else had to come help her. I apologized as I felt so embarrassed. The first part of the implant process whent great, no pain, no swelling and I healed fast. I was so grateful but When my implats were finished i felt pain all around the implants. I went back the next week and she said I was not flossing right. I was using the water pick. Anyway I followed her instructions and I went back still in pain...she said the gums did not go high enough and I had to wait for it to make some callito (that was her word) 9 months later they still hurt. Im going to a different place to get another evaluation. She gets upset when you question her. She gets defensive like if you are blaming her just for asking why it hurts. She always blamed me for not doing something.... my mouth is too small, my gums didnt grow enough, my bone graft was already done by someone else... etc.. but at the initial estimate appointment she said all look good and she could do it.

Reply from the clinic

We're sorry to hear about your experience with us. Your feedback is valuable, and we take it seriously as we aim to improve patient care. It's concerning that you felt discomfort during your visits and that your pain has persisted. We understand how important it is to have clear communication and support during treatment, and we regret that this was not your experience. Please know that we appreciate your input and will use it to enhance our services moving forward.

K D via Google 5.0 out of 5
I saw Dr. Andres Lopez and I am greatly impressed with his work I received. I will continue recommend to friends and family to go here for any kind of dental work even if it involves travel time!
Reply from the clinic

Thank you for your kind words and for recommending Dr. Andres Lopez to your friends and family. We’re thrilled to hear about your positive experience and appreciate your trust in our practice. Your satisfaction is our top priority, and we look forward to seeing you again for your dental needs.

Lupe Soto via Google 1.0 out of 5
IMPLANTS Poor communication, poor service, implants were placed top and bottom by DDS Ricardo Alvarez Orozco in Agisto 2025, the next day they placed "instant prosthesis, I can't eat, I can't speak, and I'm in pain, when trying to claim reception it says that DDS Alvarez is busy, when I explained that I was going to reverse the payment I made with a credit card, they attended to me, however I have…
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been 6 days WITHOUT a prosthesis, ALERT check patient reviews before hiring them, I will go to another dentist, they say they have a state of the art LAB, I don't believe it, my prosthesis SUCKS! BE WARE this dentist lacks communication after you pay or if you have issues. After implants were done (12) Dr Alvarez did a POOR job with prosthesis, Dr Alvarez is not capable of completing paid services, I am not able to eat or speak, personnel not helpful, they gave an attitude, this is my 6th day without prosthesis, I had enough, will get my prosthesis done right at another office, September 2, 2025.

Reply from the clinic

We sincerely regret that your experience did not meet your expectations. We appreciate your feedback regarding the lack of communication and service received, and we will take steps to improve these areas. Your well-being is our priority, and we understand how frustrating it must be to not have a prosthesis. It is important to us that our patients feel heard and properly cared for. We appreciate your feedback and wish you the best on your journey toward a suitable solution.

Hector Robles via Google 1.0 out of 5
I've been waiting for my money for weeks and they refuse to pay me. It's money I paid six months ago. I've been trying to contact Bianca, and she promised it would be returned to me today, July 18th, but nothing. I've literally spent all day looking for her, and she never answered my calls. What kind of joke is this?
Reply from the clinic

Hello Hector Robles, thank you for your message. We wanted to let you know that Bianca is at one of our other branches this week, … More

toza lazarevic via Google 5.0 out of 5
People are absolutely right when they say that it is extremely difficult to find a good and honest dentist. I was extremely lucky to be introduced to Dr Horacio Zarrabal at Dental Alvarez office. He was very helpful, honest, transparent, knowledgeable and professional dentist when it came to creating my treatment plan. He also had a patience to carefully listen to me in order to come up with the…
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e best possible treatment for my situation. Definitely will continue relationship with Dr Horacio Zarrabal at Dental Alvarez office and would recommend it to everyone. I also have to say that the staff at the front desk and the administrative workers were very nice, professional, helpful and polite. Especially Bianca Gutierrez who helped me with the paperwork and explained me how to file a claim with my insurance.

Reply from the clinic

Thank you for sharing your experience! We’re glad to hear that you found Dr. Horacio Zarrabal to be an honest and dedicated professional and that our team, especially Bianca Gutierrez, provided you with the care and guidance you needed. At Dental Álvarez, we strive to offer transparent and high-quality service to all our patients. We appreciate your trust and look forward to continuing to care for your smile in the future. Thank you for recommending us! 😊🦷

Fernanda Terrazas via Google 5.0 out of 5
I've been coming to Dental Álvarez for years, and for good reason: they've always provided excellent service. But I'd like to reiterate that my husband and I have had an exceptional experience with Dr. Andrés López. His attention to detail …
Reply from the clinic

Thank you so much for your kind comment and for your trust over the years! We are so proud to know that your experience with us, especially with Dr. Andrés López, has been so positive. We strive to provide personalized, professional, and high-quality care, and comments like yours motivate us to continue giving our best. We appreciate your recommendation and will continue working to meet your expectations with every visit. We hope to see you soon!

Arturo Alvarez via Google 5.0 out of 5
I had an excelent experience at Dental Alvarez (no relation). Because I was flying in from Colorado, I needed all my dental work to be done in two days (teeth cleaning and whitening, as well as, a root canal treatment, crown and post). They accommodated this request and expedited services. This save me a lot of money as other dentist wanted me to make several visits. The prices are very affordable…
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and all the work done I would say was high quality. Plus the communications with Bianca were great; she was quick to reply and answered all my questions regarding procedures and costs, and there was no surprise. So definitely recomend Dental Alvarez for their attentiveness, affordabillity and quality work.

Reply from the clinic

Thank you for taking the time to share your experience! We are glad to know that you received excellent care at Dental Alvarez. We’re pleased that we were able to accommodate your needs and provide quick, high-quality service during your visit. We also appreciate your comments about the communication with Bianca, who always strives to offer the best service to our patients. Your recommendation means a lot to us. We hope to have the opportunity to assist you again if you ever need our services in the future!

Alejandro Rubi-Cooper via Google 5.0 out of 5
I had a great experience here at dental Alvarez. Dr. Hilda Rodriguez was my doctor, she was very kind and patient with me. She did a dental implant on me and wow she did a great job. She has attention to details and she explains everything …
Reply from the clinic

Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with us. Dr. Hilda and the entire team are dedicated to providing the best care possible, and we're happy that her work met your expectations. We look forward to continuing to serve you and ensuring your smile stays healthy and beautiful!

Hugh Maguire via Google 5.0 out of 5
We came down from San Diego to have my girlfriend's 4 impacted wisdom teeth removed. Dr. Andres Lopez was very professional and very kind. He walked us through everything and made sure we were comfortable before starting the surgery, gave us aftercare instructions, and prescribed us medicine that is available for pickup right around the corner. The surgery took about 30 minutes!Everything has…
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healed up as planned and exactly like Dr. Andres told us. The clinic itself is nicer and cleaner than most places you find in America and everyone seems to be bilingual. Everything was made very clear to us and they clarified anything when she had questions. They picked us up right at the border and got an Uber for us back to the border for free. The receptionist was very nice and made sure we knew what to do and were taken care of. Dr. Andres and Dental Alvarez got it done for around $1000 while American dentists were quoting us for $3000-5000. They basically saved my girlfriend's life as an infection was starting and there was no way we could afford it in America. Very thankful for Dr. Andres and the team at Dental Alvarez.

Reply from the clinic

Thank you so much for your excellent review! We’re thrilled to hear that your experience with us was so positive. Dr. Andrés López and our entire team strive to provide quality care and ensure that our patients feel comfortable and well-cared for throughout the entire process. We're happy to know that both the surgery and recovery went as planned. We're glad you noticed the cleanliness and pleasant atmosphere of our clinic, as well as the attention of our staff. It’s also great to hear that the transportation service was helpful for you. We sincerely appreciate your kind words and are so happy we could assist your girlfriend. We feel honored to have been part of this experience and hope to see you again in the future if needed. Thank you for trusting us and for recommending us! 😊

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