Patients
Reviews of Dent Glory Az Ve Di Sal Poliklinii.
Izmir, Turkey. 107 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 107 reviews
On March 10, 2026, I called Axa Insurance Company to inquire about their Dental Package for myself and my wife. I requested information about dental clinics in the Karşıyaka district, and they provided names. I reviewed the clinics online and chose this clinic because of its high rating – I regret doing so. I called the insurance company again, and they said that March 17th was available at this…
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clinic, but they couldn't give a specific time. I explained that I would contact the clinic and, since we were coming from out of town, I would call back to request an appointment between 1 PM and 2 PM. I called the clinic, and they said they could help with the time. I called the insurance company again and made a preliminary appointment. The message I received stated that the appointment was for June 1st, 2026, at 2 PM. This is unacceptable disrespect. Saying they will help and then not helping is tantamount to mocking people. I can only get an appointment 15 days in advance at a state hospital. I am very disappointed with this clinic's attitude. I condemn it.
Reply from the clinic
We would like to reiterate the explanation we provided yesterday during our phone call regarding the situation you experienced. Appointments under supplementary health insurance are scheduled through the insurance company. Since insurance companies cannot directly access our clinic's appointment book, they create preliminary appointments in their system based on patient requests. Availability is then confirmed with our clinic, and once availability is confirmed, the date and time are determined by the insurance company and communicated to the insured. This process was explained to you during your call to our clinic. Therefore, the situation you experienced is related to the insurance company's appointment scheduling system, not our clinic's. For this reason, it would be more appropriate to direct your feedback to the relevant insurance company, not to our clinic. We wish you good health.
Due to persistent dental problems that had lasted for about two years, and on recommendation, we came to Dent Glory. Dr. Görkem and his team welcomed us with a professional service approach. They are experts in their field, patient, and calm (I had started to develop a fear of dentists). We had a total of four sessions, and each time they took care of us with dedication, and finally, my toothaches…
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went away. Many thanks to the Dent Glory team for their friendly service.
Reply from the clinic
Thank you very much for your nice comment, we wish you healthy days. 😊💐
I went to see Ms. Başak for a dental cleaning under my insurance policy. I left very happy thanks to her smiling face, warm approach, gentle touch, and clear explanations.
We would like to thank Başak for her interest and information. I definitely recommend her.
Reply from the clinic
Thank you so much for your kind comment, we wish you good health. 😊💐
I had my teeth cleaned and three fillings done. Ms. Başak was very attentive and I was very pleased with the kind behavior of the staff.
I received dental care and a wisdom tooth extraction at the Dent Glory Oral and Dental Health Clinic. Thanks to the friendly and professional staff and doctors, I felt very comfortable. I'm so glad I have you.
The root canal treatment they performed, covered by my Allianz health policy, was quite successful, despite its difficulty. Thankfully, I haven't experienced any problems to date.
I had my wisdom teeth extracted and cleaned. Everything went smoothly. I'm satisfied, thank you very much.
We had our teeth fixed as a family. We were very pleased. Thank you.
I had my procedure done painlessly with the wonderfully light hand of Başak. The clinic was very clean and sparkling everywhere. The staff was friendly and helpful. I definitely recommend Dent Glory to everyone with peace of mind. Thank you for everything.
Başak, Görkem, and the entire team were truly attentive. They kept me informed at every stage, and I felt completely comfortable throughout the process. I sincerely thank them all for their attention, patience, and professionalism.
Ms. Başak, we were lucky. My son's fears are over, we are now coming here with more joy, every result and procedure is smooth. We are grateful 🩷🙏 …
My 8-year-old daughter and I both received treatment at Dent Glory. Their staff is very professional and reassuring, with post-treatment checkups. Thank you 😊 …
I had a zirconium coating done and it was finished in 2 days. I did not feel any pain. With the experienced doctors and the latest technological products, the trial phase and the measurement were easier and trouble-free. I am glad I chose you. Thank you for your efforts.
I'm so glad I met Dr. Başak; thanks to her, I not only received my treatment but also overcame my fear. I would like to thank her and her staff for their understanding during this time. Thanks to her, I had a painless and comfortable experience. 🙏 …
It's such a wonderful feeling to leave the clinic happy after going there with trepidation ☺️ It's a spotlessly clean place, the staff and doctors were very friendly, I'm so glad I went, I can smile again thanks to the aesthetic filler treatment, thank you so much 🙏🙃 …
I had my teeth cleaned as part of my insurance policy, and I didn't experience any problems during the process. Mr. Görkem took care of me, explained my other dental problems, and suggested treatments. It's a spotlessly clean place. I'm satisfied, thank you.
Thanks to Başak's care and skill, my father, who had been having trouble with dentists for a long time, had a very comfortable procedure and was very pleased. Thanks to her hard work.
Everyone at the staff is very friendly and explains everything thoroughly. While a similar tooth extraction at Ege University took 45 minutes, Görkem extracted it in 5 minutes without any pain, and the healing was very fast.
I came for implants and fillings. Ms. Başak, Mr. Görkem, Mr. Bekir, and their other colleagues were very helpful. My implants were very successful and turned out exactly as I wanted. I thank them all for their attention.
Many thanks to the other lady. She was very friendly and provided excellent service. We were very pleased.
You are absolutely worth the trip from Istanbul to Izmir for my dental treatment. You prioritize the patient's health and appearance over profit, and you perform your duties with professional ethics and morality in mind. Thank you to everyone, especially to Ms. Başak and Mr. Görkem. With love and respect, I extend my gratitude. 🙏🙏 …
I came for a tartar cleaning. Dr. Görkem was very attentive and provided me with meticulous care. Overall, I recommend this good and clean dental clinic.
Three of my wisdom teeth were extracted almost without me feeling anything. The healing process was quick and painless. Dr. Görkem is a meticulous doctor who inspires confidence with his calmness. I now recommend him to everyone around me. Thank you, doctor.
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