Graha Natura branch of the Craun Dental Solution five-clinic network in west Surabaya, offering general, cosmetic, ortho, and family dentistry.
- 122 Patient reviews aggregated
- 18 Photographs of the practice
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Patients
What patients wrote about this clinic.
122 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
out of 5, from 122 reviews
Had a great experience at Craun dental solution! The staff were super friendly and made me feel really comfortable from the moment I walked in. The dentist explained everything clearly and was very gentle during the treatment. The clinic was also very clean and modern. Definitely recommend it !
Reply from the clinic
Dear Mrs. Florencia Irena, Thank you for your kind response. We hope the treatment was comfortable and met β¦ More
The place is clean. The doctor is very patient during consultations. Always be successful πππππ β¦
Reply from the clinic
Dear Shelo Mita, Thank you for your kind response. We hope your treatment is comfortable and β¦ More
It was a very pleasant experience to get braces here, from the beginning until finally removing the braces was very comfortable with the best quality and friendly doctorsπ β¦
Reply from the clinic
Dear Kelvin Pratama, Thank you for your positive review of Craun Dental Solution. We are very happy β¦ More
Super comfortable, excellent doctor service, great location, very affordable... π€π€π€©π€©π€© β¦
Reply from the clinic
Dear Sarah Olivia, Thank you for your kind review. We are very happy to hear about your positive β¦ More
Thank God, the braces installation here are professional, the service is great, the room is very comfortable.
Reply from the clinic
Dear Kei Lay Thank you for your positive review of Craun Dental Solution. We are very happy β¦ More
After plucking up the courage to have another tooth extracted, the throbbing pain in my head disappeared immediately after visiting Craun Dental. β¦
Reply from the clinic
Dear Nurul Dwi Rahmawati, Thank you for your positive review of Craun Dental Solution. We are very happy β¦ More
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Craun Dental Solution - Graha Natura in brief.
- Clinic
- Craun Dental Solution - Graha Natura
- Patient rating
- 4.8 out of 5, from 122 aggregated reviews
- Listed as
- A listed clinic, not a featured partner. How we check.
- Listing checked
- 27 April 2026
About
What this clinic actually does.
Craun Dental Solution - Graha Natura is the Graha Natura branch of Craun Dental Solution, a small Indonesian dental clinic network with five branches across the Surabaya, Sidoarjo, and Malang regions. The branch is located within the Graha Natura SOHO commercial complex on the western side of Surabaya, in the Sambikerep area near the Citraland and Pakuwon corridors. Graha Natura is a planned residential community developed by Intiland and known locally for its tree-lined streets, low-rise housing, and small commercial cluster, which makes it a comfortable and accessible base for a neighborhood dental clinic.
The wider Craun Dental Solution network includes branches in Semolowaru on the east side of Surabaya, Cipunegara in the city, the Graha Natura branch on the west, a Pondok Jati branch in Sidoarjo, and a Taman Borobudur branch in Malang. Across the network the brand has built its identity around accessible, comfortable dentistry for families and adults, with a particular emphasis on combining standard general dental care with orthodontic and aesthetic services. The clinics follow a consistent visual identity and a shared service catalogue, which is typical of small Indonesian dental groups working across multiple cities in the same region.
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The clinical scope at Craun Dental Solution - Graha Natura covers the everyday range of services expected of a modern Indonesian general dental practice. Routine and preventive care includes oral examinations, professional scaling and polishing, and patient education in everyday brushing and flossing technique. Patients are usually seen for an initial consultation that combines a clinical examination with diagnostic photographs and intraoral imaging where appropriate, and treatment plans are discussed in stages so that urgent issues can be prioritized first and elective work planned over time.
Restorative dentistry covers tooth-colored composite fillings, glass ionomer restorations for selected indications, and full-coverage ceramic crowns. Endodontic treatment, including conventional root canal therapy on anterior, premolar, and molar teeth, is provided for teeth that need pulp treatment, with post-endodontic restoration planned to keep the tooth functional in the long term. For teeth that cannot be saved, simple and surgical extractions are part of the standard service menu, including the management of impacted wisdom teeth within the limits of a general practice. Prosthodontic care, including conventional bridges and full-coverage crowns, is also part of the everyday menu.
Orthodontic treatment is one of the practice's most actively marketed service lines. Conventional fixed appliances, including metal and ceramic braces, are available for patients of various ages, and clear aligner therapy is also offered for patients who prefer a more discreet option. Treatment plans are typically discussed in detail during the initial consultation, with treatment timelines, payment arrangements, and follow-up appointments planned across the duration of the case. Adult orthodontic cases are common in Indonesian general practices, and the team is comfortable handling both straightforward and moderately complex orthodontic plans.
Cosmetic dentistry is another important pillar of the practice. Services include in-office and at-home professional whitening, also known locally as bleaching, composite veneers for shape and color corrections, porcelain veneers for more comprehensive smile design cases, and conservative composite bonding for chips, gaps, and small surface defects. The brand also markets a dental spa concept, which combines routine and aesthetic dental care with a more relaxed, hospitality-oriented patient experience. Periodontal care, including deep cleaning, root planing, and management of gum disease, rounds out the practice's preventive and therapeutic services.
For tooth replacement, Craun Dental Solution - Graha Natura offers conventional bridges and full-coverage crowns for fixed prosthetic cases, along with removable solutions including acrylic and flexible thermoplastic dentures. Dental implants are part of the wider service menu for patients who are good candidates and who can plan their treatment over multiple visits in line with implant healing protocols.
Hygiene and infection control follow accepted Indonesian dental standards, with autoclaved instruments, single-use items handled appropriately, and clean treatment rooms turned over between patients. Diagnostic imaging on site typically includes intraoral periapical radiographs, with panoramic imaging and cone beam computed tomography arranged through partner imaging facilities when needed for orthodontic or implant planning. Communication is generally in Indonesian, in keeping with the local market the clinic serves, and WhatsApp is the day-to-day channel for booking appointments, sending pre-treatment information, and answering follow-up questions.
The clinic and the wider Craun Dental Solution network maintain an active presence on Instagram and TikTok, where the team shares patient education content and procedure highlights. For local patients in west Surabaya looking for a small, comfortable general practice with a multi-branch regional network and a balanced mix of general, orthodontic, and aesthetic services, Craun Dental Solution - Graha Natura is a recognizable option in the Graha Natura and Sambikerep area.
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