Patients
Reviews of COEI Odontocentrum.
Florianópolis, Brazil. 43 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 43 reviews
I received excellent service at the clinic. I recently completed orthodontic alignment with Dr. Júlio and I am extremely satisfied with the final result. He is an excellent professional, answered all my questions, and treated me with great attention and competence. I highly recommend him.
Reply from the clinic
Roberto, it's always a pleasure to assist you. I'm very happy with your feedback and thank you for your trust in our work!
Very attentive and helpful. A unique clinic with exclusive benefits!
Reply from the clinic
Thank you Marina, we are happy with your comment and evaluation, it motivates us more every day! Hugs from the team.
Excellent dentists. I had my root canal and teeth whitening done by Dr. Júlio. Very welcoming team. I recommend them!
Reply from the clinic
We're glad you enjoyed it, André, thank you so much for the recognition!
Best dental experience I've ever had, they answered all my questions, and were very attentive from my arrival until the completion of all procedures. Congratulations to everyone, I highly recommend them!
Reply from the clinic
Thank you very much, Felipe, it was a pleasure having you with us. Your feedback is important and motivates us to always do better. A hug from the COEI team.
Excellent service from the reception staff to the dental professionals. My family always receives treatment at this place. I am treated by Dr. Ricardo and Dr. Murilo.
Reply from the clinic
Thank you very much Eliane, your recognition encourages us to continuously improve our service.
A place with fair prices and excellent professionals. It's even better after the renovation.
Reply from the clinic
Thank you for your comment and rating, Matheus. This only helps us to always do our best work!
The 5 stars refer to the excellent work of Dr. Julio.... The reception service is terrible, it feels like I'm asking for a favor. It's very much based on appearances; even on WhatsApp, a certain disdain is noticeable.
Reply from the clinic
Taís, thank you so much for your feedback and, especially, for recognizing Dr. Julio's work. We are happy to know that the clinical aspect met your expectations. 🦷✨ On the other hand, we are very sorry about your experience with the reception service. This is not the standard we strive to offer at our dental clinic in downtown Florianópolis. We value respectful, welcoming, and equal service across all channels, including WhatsApp. Your feedback is very important and has already been forwarded to our team so that we can review and improve this aspect carefully. If you feel comfortable, we would like to better understand what happened and address this issue appropriately. Count on us. 💙
Dear professionals and staff at COEI – Integrated Specialized Dentistry Center, I write this message with a heart full of gratitude and joy, to thank you immensely for the welcoming service and exceptional care I received during my treatment with you. After a frustrating experience at another clinic, I arrived at COEI with many fears and insecurities. But, from the first contact, I was received…
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ed with affection, attention, and professionalism that gave me confidence and hope. In particular, I would like to thank Dr. Assis Jr. and Dr. Murillo Chiarelli, who treated me with such respect, patience, and competence. Your work was essential for me to overcome my difficulties and achieve a result that fills me with happiness. Today, thanks to you, I can smile with peace of mind and pride. And this smile carries not only the result of excellent work, but also all the affection and care I received throughout the process. I also thank the secretaries, always kind and attentive, who made each visit to the clinic lighter and more pleasant. From the bottom of my heart, I leave here my deepest gratitude. May God bless each and every one of you, and may you continue transforming lives with this beautiful and humane work. With love and gratitude, Diva
Reply from the clinic
Hello Diva, Diva, your message deeply touched our team. Receiving such a sincere and grateful testimonial fills us with pride and emotion. 💛 Knowing that we were able to transform your experience into something light, respectful, and welcoming is exactly what motivates us every day at COEI. Thank you for trusting our professionals, especially Dr. Assis Jr. and Dr. Murillo Chiarelli, and for highlighting every detail of the service, from reception to the final smile. It is an honor to be part of this achievement alongside you. We will always remain committed to human care, technical excellence, and transforming stories like yours. You can always count on us! With love, COEI Dentistry Team – Downtown, Florianópolis 💙
I love the service at the clinic, the girls are very attentive and the answers to questions are quick, not to mention the service from Dr. Assis. I had an implant done by another dentist whose name I don't remember, and he was wonderful, super organized and very professional.
Reply from the clinic
Hi Sirley, thank you so much for your positive feedback! We're happy to hear you had a great experience with us. You can always count on us, Sirley!
The clinic is extremely well-equipped. From the reception area and hygiene to the appointment scheduling and confirmation process. Dr. Julio is exceptional. We are very happy with the treatment. I highly recommend it.
Reply from the clinic
Hello Vanessa, we are immensely grateful for your feedback and for sharing your experience with us. We are happy to know that you are satisfied with Dr. Julio's treatment. Thank you!
As always, excellent service and an experienced and extremely competent professional.
Reply from the clinic
Thank you for the compliment, Adriano! We're happy to hear you had a great experience with us.
I was treated and operated on orthognathically by Dr. Murilo Chiarelli, and I had an excellent experience, with a recovery much better than expected. He is an extremely competent, very correct and attentive professional. He explained the entire procedure clearly, step by step, with great confidence and technical knowledge.
Reply from the clinic
Hi Guilherme! 💙 We are so happy to hear that your experience with Dr. Murilo was so positive and exceeded your expectations. Your recognition reinforces our commitment to safety, clarity, and care at every stage of treatment. The COEI team is immensely grateful for your trust!
I was seen by Dr. Ricardo, a very attentive and excellent professional! I highly recommend him!!
Reply from the clinic
Hello, Eleonora! 😊 Thank you so much for your very positive review! It's great to know that you felt well taken care of by Dr. Ricardo; he truly is an excellent professional. The COEI team appreciates your trust and recommendation! 💙
I was treated by Dr. Júlio and I have nothing but praise! He is extremely attentive, professional, dedicated, and gentle in his care. I felt very safe and supported throughout the entire procedure. You can see that he truly cares about the patient's well-being. I recommend him without hesitation! The entire COEI team was also very kind. Thank you for your care!
Reply from the clinic
Hello, Naina! 💙 What a joy to receive such a special review! We are very happy with your words. Knowing that you felt safe, welcomed, and confident in the service is exactly what we strive for every day. Thank you so much for your trust and for such a generous recommendation. The COEI team thanks you from the bottom of our hearts for your kindness! 😊
Excellent service from all the professionals I've had contact with. My experience with Dr. Gisele (no longer in town), Dr. Elédio, and Dr. Murilo (in surgery) was excellent! As well as with Dr. Assis in recent years, it has been the best possible. I've been a patient at the clinic for about 30 years or more, since I moved to Florianópolis and it was located on Felipe Schmidt. Dr. Assis is highly…
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qualified and solved my edge-to-edge occlusion problem, giving precise guidance on what to do and who to recommend. In less than 18 months, I had my braces removed and today I maintain them with the retainers recommended by the orthodontist. All under the supervision of Dr. Assis. The receptionists are also very attentive and always help find an appointment or solution for the problems I have. I highly recommend it!
Reply from the clinic
Hello! Simone 💙 What a special testimonial! Receiving such a complete and heartfelt review from someone who has been with us for so many years is undoubtedly one of the greatest rewards of our work. Knowing that you felt well cared for by all the professionals you interacted with throughout this journey fills us with pride and responsibility. Dr. Assis, Dr. Elédio, Dr. Murillo, and also Dr. Gisele — even from a distance — will be very happy with your words. And of course, our receptionists also thank you for the recognition! We will remain committed to always offering the best human and technical care to every patient who comes to our clinic. Thank you so much for your trust over so many years. The COEI team is immensely grateful for your affection, recommendation, and partnership! 😊🦷
Quality and professionalism! Thank you to Drs. LUIZ CARLOS DE ASSIS JR and MURILLO CHIARELLI, and assistant KARINA. And congratulations on the efficiency and friendliness of the entire support team. Always attended to promptly, attentively, kindly, patiently, and thoroughly. Thank you very much.
Reply from the clinic
Hello, Alvaro! What a beautiful and generous message! 💙 We are deeply grateful for your words and for your trust in our work. Dr. Luiz Carlos, Dr. Murillo, Karina, and the entire team were touched by your recognition. Our commitment is exactly this: to offer complete care, with attention, kindness, and respect in every detail. Thank you so much for walking this path with us! The COEI team sincerely thanks you for your trust and for allowing us to take care of your smile. 😊
Excellent service!!! From the reception to the doctor's office, Dr. Julio is the best. Receptionists Elaine and Rosane are very kind and helpful!
Reply from the clinic
Hi Adri! What a joy to read your message! 💙 We are immensely happy to know that you felt welcomed from the moment you arrived until your appointment with Dr. Júlio. He, Elaine, and Rosane were very pleased with the kind words you expressed! Taking care of every detail of your care is what makes it all worthwhile. The COEI team sincerely thanks you for your trust and affection! 😊
COEI Clinic is a pleasant environment where clients are welcomed by excellent professionals, from reception to the dental treatment itself.
Reply from the clinic
Hello Luiz! Thank you so much for sharing your experience with us. 💙 We are happy to know that you felt welcomed from the moment you arrived until your dental treatment. Taking care of your smile with attention and quality is what motivates us most every day. The COEI team thanks you for your trust and affection!
It's no use having excellent professionals if there's no one to answer the phone or respond to WhatsApp messages!
Reply from the clinic
Hello Roze. First of all, we are deeply sorry that your experience with our telephone service was not as expected. We sincerely apologize for any inconvenience. At the time you called, we were on another call and, as soon as it was finished – in less than 10 minutes – we called you back. Our other secretary, who could have answered simultaneously, was in the bathroom at that moment, which unfortunately made it difficult to provide prompt service. We would like to emphasize that the problem has already been identified and we are attentive to ensure that situations like this do not happen again. Our commitment is to offer respectful, humane and efficient service at all stages. We are happy that your clinical care was positive and that everything went well. We hope to continue serving you with all the care and dedication you deserve, including your next scheduled appointment in the coming days – which is still pending scheduling. If possible, we would like to invite you to reconsider your evaluation, as it is very important to us and to other people seeking quality care. We are available whenever you need us. 💙
Both the reception (administrative) staff and the dental professionals are very competent and dedicated, demonstrating complete knowledge in their field.
Reply from the clinic
Hi Edson, thank you so much for your review and positive feedback! We're happy to know you had an excellent experience with us. Thank you!
The clinic is excellent, I definitely recommend it to anyone. I've been a client since 2018, I make regular visits (every six months) to Dr. Assis, and I have no complaints. I started going to the clinic for a specific treatment and since then, given my satisfaction, I've made my regular dental visits to COEI.
Reply from the clinic
Hello Ernani, thank you so much for sharing your positive experience and for your loyalty since 2018. We are extremely grateful for your kind words and the trust you place in COEI Odontologia and Dr. Assis. It is always a pleasure to serve you and know that we have met your expectations, both for specific treatments and regular care. Our team is dedicated to providing excellent service, and feedback like yours motivates us to continue improving our service. We hope to remain your dental clinic of choice for many years to come. We are always here for you and ready to meet any need. Until your next visit! Sincerely, COEI Odontologia Team
The service was exceptionally personalized, professional, and attentive to each patient's needs. I am grateful to the entire team who, from the beginning, treated me with respect, clarifying all my doubts and making me feel safe to go through a complicated process, which was made simple by everyone's professionalism.
Reply from the clinic
Hello Aline! Thank you so much for your positive review and 5 stars! We are extremely happy to know that you had such a rewarding experience at our clinic. Our goal is always to offer differentiated and professional care, meeting the individual needs of each patient with all the care and respect they deserve. It is a pleasure for us to clarify all your doubts and provide security throughout the entire process. We appreciate your trust in our team and are pleased to have made your experience simpler and less complicated. We hope to continue exceeding your expectations on future visits. We are always available for whatever you need!
Excellent service, cozy place with specialized professionals. I highly recommend it!!
Reply from the clinic
Thank you for your feedback, Charlene! 🌟 At COEI, our mission is to provide quality care in a welcoming environment, with highly specialized professionals. We are happy to know that you had a positive experience with us! 🦷💙 You can always count on us to take care of your smile!
Excellent service from reception to the doctor. I highly recommend it. Blessings from the Lord Jesus, good God!
Reply from the clinic
We are immensely grateful for your feedback, Henrique! 💙 At COEI, we strive to provide a welcoming experience from the first contact to treatment with our doctors. Your trust and recommendation are very important to us! 🙌 May the blessings of the Lord Jesus always be present in your life. 🌟
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