Patients
Reviews of Clínica Estação Sorriso Dental Clinic.
Rio de Janeiro, Brazil. 83 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 83 reviews
I received excellent care from Dr. Mariana Cople. I had a problem with my tooth, which caused me a lot of pain, and Dr. Mariana was super attentive and careful! She asked me to keep in touch if I had any more pain, and she contacted me to see how I was doing. Very nice!
Excellent service from Dr. Ana, Dr. Belinha, and Diego. I recommend them!
Excellent professional, very friendly, the office was very clean, from the reception area to the end of the procedure, perfect!
I am pleased to be a patient at Estação Sorriso, where I receive my dental treatment, and I would like to express my deep satisfaction with the experience. Throughout my stay at the clinic, both the dentists Dr. Belinha, Mariana, and Ana, as well as the receptionist, demonstrated an exceptional level of professionalism, attention, and skill. The friendly and kind approach from my first contact…
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made me feel at ease and ensured that I was comfortable throughout the entire process. Regarding the receptionist, Diego, I was also extremely satisfied with his service. He was welcoming, courteous, and always kind and helpful. Overall, I strongly recommend the Estação Sorriso Dental Clinic.
The service has been excellent, from reception to the consultation. I am treated very well by them with a lot of love and care; they are great professionals.
Excellent place, service from reception to the staff is extremely polite. I recommend it to everyone, fair price and they don't try to invent unnecessary things.
I loved the office. Everything was very clean and organized. Special mention to the employee Diego who assisted me very well!
Excellent professionals from the initial consultation to the end of treatment!
Heavy hands... carelessness... to replace a filling, the dentist ruined my tooth, wore it down so much that my tooth became a post. I was devastated... I've had several fillings replaced by good dentists and this never happened.
They cancel appointments without notifying the client. It happened to me once, and then the same thing happened to my husband and my stepson. Now, on a third and final attempt, I scheduled an appointment, and they don't answer the phone, they haven't contacted me to confirm, in short… Disrespectful to the client.
I've always received good service. However, on November 14th, I went to have a temporary crown fitted. That evening, while brushing my teeth, the temporary crown came loose, exposing the prosthetic posts that are sticking into my gums. Today, November 16th, I called hoping the on-call dentist could reattach the temporary prosthesis. I received a resounding NO from the receptionist. The only…
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available appointment is with the dentist who saw me on December 12th. The only option offered is to seek emergency care through my health plan. The thing is, I live in the same neighborhood as the "Smiling Station" dental clinic. It takes me 8 minutes to get there...😠
Terrible, they are completely unreliable regarding schedules. I needed to go several times in a short period of days, and it wasn't a one-off thing, it was a recurring issue. I recommended them to my boyfriend, and it was exactly the same. I don't recommend them and I won't go again!
Excellent! Dr. Rafael Rodrigues was extremely professional and attentive during my wisdom tooth extractions.
Dr. Rafael Rodrigues is an excellent professional. I recommend him! He does impeccable work, always seek him out!!!!! My smile is perfect!!!!!!!! Finding a good dentist these days is difficult....
Excellent professionals, Dr. Rafael is dedicated and attentive. I recommend them!
In 24 minutes I was back on the street. A half-assed cleaning job, and a restoration that wasn't finished because they claimed they didn't have more time, that the service was a maximum of 30 minutes (naturally they forgot to mention this when I booked). Terrible.
I found the clinic through my health plan. At my first appointment, I was seen by dentist Ana Carolina, who did a cleaning in record time! I think the cleaning didn't even last 5 minutes. However, the service with dentist Rafael, who did an evaluation for wisdom tooth extraction, was very technical, attentive, and informative. I recommend it for those who need wisdom tooth extraction, but for…
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cleaning, I really won't be returning there again.
Because a small block had come loose from tooth 44, the dentist who treated me through the Amil plan thought a new block should be molded and scheduled an appointment with a specialist dentist who would charge because Amil only paid for services made of metal, not polymer. I looked for clinics or dentists who could perform this service with Amil and, based on the comments I read on Google, I chose…
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to schedule an appointment with Estação Sorriso. I was seen by Dr. Mariana, who immediately cleaned the tooth and scheduled me to return and resolve the problem with Dr. Leticia, who treated me very well. After evaluating the tooth, she thought she could immediately do a restoration, which surprised and pleased me very much. I left the office with a huge SMILE. I will adopt this clinic that does all kinds of treatment. Dr. Leticia was great and I even found her to be very competent.
I went to the Sorriso station during the pandemic and was impressed by their level of care and quality of service. Congratulations to everyone involved! #IWillReturn
I've been a patient at the clinic for 2 years, undergoing various treatments. All the professionals who treated me were attentive. The service is of very high quality and at a good price. They are always attentive to the patient, answering all my questions clearly and without any reluctance. I loved it and highly recommend it!!!
On the eve of Christmas, I broke a front tooth! I didn't want to stay like that, so I was recommended the Estação Sorriso Clinic. I was seen by Dr. Paulo, who determined that root canal treatment was necessary. The specialist was called in the next day, and the treatment was perfect, without any pain. When I left there after the first emergency appointment, I already had a temporary crown, and…
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after the root canal the next day, everything was resolved! I intend to return and I recommend it!
I went to this clinic. I was very well received by the receptionist. But not so much by the dentist. I've never seen a cleaning done so quickly. I don't know if I'll go back there.
I was seen by dentist Fernanda and was shocked when she told me I had many cavities and would need 7 fillings (I went there because I knew I had 1 cavity). I went two days in a row to have all the fillings done, and on the second day, after a cleaning, she told me she had "discovered I had 4 more cavities." I didn't go back because all the fillings done by the dentist had been very uncomfortable…
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(one even fell out of the tooth in less than a week) and also because I found it very strange that I had so many cavities. I went to another dentist, whom I trust, and she told me I didn't have any more cavities and that Fernanda from Estação Sorriso had most likely done several unnecessary fillings. Worse: During the cleaning, Fernanda must have accidentally pulled out two fillings I already had, in addition to bumping into another tooth and breaking a small piece of it. That's why I was feeling a lot of pain and sensitivity in those teeth after the second day. On top of everything, she spilled some acid on my face and didn't clean it up, so my skin burned quite a bit and I had a small red burn there for several days.
Excellent clinic, receptionist Letícia was great, helpful and always willing to provide good service. Excellent dentists.
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