SmileJet

Patients

Reviews of Clínica Dental OdontoPlus.

Viña del Mar, Chile. 92 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.9

out of 5, from 92 reviews

5 88
4 1
3 0
2 0
1 3
Jose Leiva via Google 5.0 out of 5
I just wanted to say I was very satisfied. I had two treatments done: one was a cleaning and whitening, and everything went very well. They explained all the details and procedures, and the price was very reasonable. The other treatment was a tooth implant, and the price was excellent, with great service and attention to detail. Everything was clear, and the staff was very helpful and…
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accommodating.

Jessica Aguirre via Google 5.0 out of 5
Excellent service. I've been here for almost two years and have had no problems to date. The professionals are very good.
Reply from the clinic

Thank you, Jessica, for your kind words and trust. Your experience fills us with joy and confirms that we are achieving our goal of providing excellent, comprehensive care to each of our patients. We cordially invite you to continue visiting us to take care of your oral health.

daniella Gomez via Google 5.0 out of 5
My experience at the clinic was absolutely wonderful 🙌🏻 From reception to the consultation, everyone was incredibly kind. Dr. Pablo Llanquinao is an excellent professional, very dedicated, he explains everything clearly and puts you at ease. His passion and commitment to his patients are evident. Highly recommended 💙
Juan Carlos Alvarez via Google 5.0 out of 5
Thrilled with the results! Dr. Wendy is super professional, the service is excellent, 100% recommended! (Dry)
Reply from the clinic

Thank you so much for choosing us! It's a pleasure to know you had an excellent experience with Dr. Wendy and that the results exceeded your expectations. Your recommendation is our greatest reward. We look forward to seeing you again at Odontoplus with the best energy! 🦷🤍

patricia gonzalez via Google 5.0 out of 5
Excellent service, very good professionals, good prices and the reception staff are always very friendly.
Mary via Google 5.0 out of 5
I've had a great experience with Odontoplus. They really do excellent work, the service is fantastic, the materials are high quality, I've felt very comfortable, and I've seen great results with my orthodontics. I'm very happy. Almost a year into my treatment and I highly recommend them. ദ്ദി◝ ⩊ ◜.ᐟ
Jacqueline Gallardo via Google 5.0 out of 5
Excellent professionals...punctual and with flexible appointments. Great endodontic treatment from Dr. Belén.
Leonardo Hernan Farias Valdivia via Google 5.0 out of 5
My experience at OdontoPlus was excellent, starting with the receptionists and Dr. Ariel's assistant. My entire implant treatment, which involved two implants, went smoothly, and they checked them thoroughly every day. I was extremely happy with the result. Dr. Ariel is 100% professional. I hope to get some missing teeth done there in the future. Highly recommended.
Susan olivares via Google 5.0 out of 5
I'll tell you, I continue to receive dental care. All the reception girls are very attentive. I recommend them 100%.
Reply from the clinic

Thank you very much, Susan. We are delighted to know that your dental implant treatment is progressing well and that you are satisfied with the care received. We strive to provide top-quality care to each of our patients, from the reception to the post-treatment follow-up. We are pleased to know that Dr. Javier and our entire team have met your expectations. We will continue to do our best so that you never stop smiling.

Evelyn Avila via Google 5.0 out of 5
Excellent clinic, I highly recommend it for its outstanding service and the results of the treatments I had done, both dental and cosmetic. I'm thrilled with the results.
Jessica Pinto via Google 5.0 out of 5
I wish to express my appreciation for Dr. Ariel's professionalism and attentiveness, as well as his warm and caring nature. He explains procedures very well to patients and answers all their questions. He is very kind and gentle. The clinic stands out not only for its cutting-edge technology but also for its exceptional team and professional ethics. Highly recommended!
familia casascordero via Google 5.0 out of 5
I want to express my sincere gratitude to the entire Odontonplus team for the excellent dental work they have done. Their professionalism, especially the dentist, and their kind treatment were fundamental in making me feel comfortable and confident at all times. I would like to highlight the kindness and dedication they showed me, from the first consultation to the end of my treatment. Their…
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r team was very attentive and answered all my questions and concerns clearly and concisely. Their work has been exceptional, and I am very satisfied with the results. I feel fortunate to have found such a professional and committed dental team dedicated to the oral health of their patients. Thank you so much for everything. I highly recommend them to friends and family. Sincerely, Pamela Casas-Cordero S

mariela trujillo gonzalez via Google 5.0 out of 5
Excellent service, highly recommended. Cozy place, very friendly staff who care about the patient. 100% recommended!
Angelica Valdes via Google 5.0 out of 5
Thankful for the amazing work, I'm so happy with the results 🤩, totally recommended 😊 …
Reply from the clinic

Thank you so much for your kind words, Angelica! We're so happy to hear that the results exceeded your expectations and that you're thrilled with your new smile. Your recommendation is the best gift we could ask for. Remember, we'll be here to support you through all your follow-up appointments! 😊✨

Yinett Diaz via Google 5.0 out of 5
Excellent and welcoming service!! Dr. Wendy is a true professional in every sense of the word, very friendly, and explains every check-up and progress made month by month!! I'm so grateful to Odontoplus Clinic for the great progress in my orthodontics 🤍 …
Reply from the clinic

It's so great to hear from you! Thank you so much for recommending us. As you mentioned, the key to great progress in orthodontics is the detailed and consistent follow-up provided by Dr. Wendy. We're so happy that you feel welcome at our clinic; that's our main goal. We look forward to seeing you at your next appointment so we can continue to see those excellent results! 😊

Pablo Castillo via Google 5.0 out of 5
Excellent service, the treatment has only taken a little longer, but it's worth it. Dr. Ariel is a fantastic professional.
Reply from the clinic

Thank you so much for your trust and your kind words about Dr. Ariel! We understand that sometimes the process can seem lengthy, but at Odontoplus we prefer to dedicate the necessary time to ensure a perfect and long-lasting final result. As you rightly say, a healthy smile is worth the wait! Thank you for your patience and for attending your appointments, which are key to our success.

Ingrid Garrido via Google 5.0 out of 5
Excellent service, the doctor explained everything to me, very grateful for the results.
Reply from the clinic

Thank you so much for your review! It's essential to us that our patients feel informed and confident at every stage of their treatment. We're delighted to hear that Dr. Ariel's explanations were helpful and that you're happy with the results. Thank you for trusting the Odontoplus team!

francisco vergara via Google 5.0 out of 5
I received excellent care; everything was very clean and as it should be, and the doctor was very attentive.
Reply from the clinic

Thank you so much for your review! At Odontoplus, we take the hygiene and cleanliness of our facilities very seriously, as it is essential for the safety of our patients. We are delighted to hear that you felt comfortable and well cared for by the dentist. Thank you for trusting us!

;P via Google 5.0 out of 5
Excellent experience. The clinic is very clean, comfortable, and welcoming. The service was quick and very good. Dr. Wendy is attentive and very professional; she extracted some teeth for orthodontics, and it didn't hurt at all, which was very reassuring. Everyone is very kind, responsible, and gentle. I highly recommend it ✨
Reply from the clinic

Thank you so much for your kind words and for recommending us! It's a pleasure for the entire Odontoplus team to provide you with fast, clean, and above all, compassionate care. We're delighted that Dr. Wendy gave you the confidence you needed for your orthodontic treatment. We'll always be here to care for your smile with the best attitude! 😊

Marcela Silva Alvarado via Google 5.0 out of 5
A very good experience. The service was excellent; everyone was very kind and professional. Their professionalism was truly evident. Dr. Belén Águila treated me with great dedication and care. The clinic is very clean and organized, and the assistant was also very professional and attentive. Highly recommended.
Reply from the clinic

Thank you so much for your review! We're so happy to hear you had a great experience with us. At Odontoplus, we believe teamwork is key, and we're proud that you noticed Dr. Belén Águila's dedication and the professionalism of our assistants. Maintaining order and cleanliness is our priority so you feel you're in the best hands. Thank you for recommending us! ✨

Carlos Sanhueza via Google 5.0 out of 5
I had an excellent experience at the clinic. I went for a dental cleaning and was very happy with the result. The staff was very friendly, the place was spotless, and the entire procedure was performed with great care and professionalism. I will definitely return and I highly recommend it.
Reply from the clinic

Thank you so much for your recommendation! We're so glad to hear you were happy with the results of your dental cleaning. At Odontoplus, performing every procedure with care and professionalism is our top priority. Maintaining that flawless smile depends on consistency, so we'd love to see you again for your next checkup. Thank you for trusting us!

Karen Ahumada via Google 5.0 out of 5
Great service and excellent care! I'm so grateful to Dr. Wendy for her attention...
Reply from the clinic

Thank you so much for your kind words! We're so glad to hear you received excellent care and are happy with our service. We'll pass on your thanks to Dr. Wendy, who will be delighted to know you were completely satisfied with her care. At Odontoplus, we work with great care to ensure every patient feels well looked after. We look forward to seeing you at your next appointment!

Soledad Sepulveda via Google 1.0 out of 5
Terrible experience, and completely unprofessional. Dr. Wendy asked me for an X-ray to determine if orthodontics was a viable option, but only if I didn't have my wisdom teeth. The X-ray showed my wisdom teeth, yet upon entering the clinic, they insisted I sign the contract immediately to proceed with the procedure. In less than two weeks after the braces were installed, four brackets on my…
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upper teeth alone came loose. The installation was atrocious. Furthermore, the orthodontics room had a terrible odor, as if the equipment wasn't being regularly cleaned, which made me nauseous. I absolutely do not recommend this clinic.

Reply from the clinic

Dear Soledad, first of all, we regret your dissatisfaction. It is important to emphasize that the Center does not use contracts; what you signed was an informed consent form, and this should be standard protocol in all healthcare facilities. You were also informed that you must take certain precautions when eating and cleaning your teeth after having braces installed (as you mentioned, you had them before without the desired results). The X-ray was requested for case study, and what the doctor told you is that you should have your wisdom teeth removed in the future, not that the installation cannot be done before then. It is also important to point out that if all four brackets had been on the same tooth, we would be talking about improper installation. However, since there is one tube and three brackets on different teeth, all placed on different dates, this indicates poor oral hygiene. If it had been improper installation, as you say, they would all have fallen off at the same time. We would also like to inform you that we have full-time cleaning staff, so the situation you mentioned is unlikely to occur. Furthermore, according to Seremi protocol, the treatment room is sanitized between each patient. Our ratings as a center support this statement. Unfortunately, when we offered to meet with you in person to address your concern, you blocked us. If you wish, we are available to explain again the precautions you should take during the procedure, and we hope this is not simply a malicious comment intended to damage Odontoplus's excellent reputation built over years of service.

Patricia Perez Umaña via Google 5.0 out of 5
Excellent service and the receptionists were very kind. The physiotherapist was very professional and friendly. Thank you so much, I'm very happy with your services and attention.
Reply from the clinic

Thank you so much for your kind words! We're so happy to hear you felt well taken care of by our reception team from the moment you arrived. At Odontoplus, we strive to ensure that the kindness and professionalism of our physiotherapist and all our clinical staff make all the difference. Your satisfaction with our services is our greatest reward! ✨

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