Patients
Reviews of Clínica Dental Murano.
Concepción, Chile. 73 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 73 reviews
During my treatment I was very cold, since there was no heating in the place.
Reply from the clinic
Dear Danitza, thank you so much for your comment. It helps us improve, and we're working on upgrading our heating system, as this winter has been quite cold. Thank you very much.
I take my children to the clinic every month for their orthodontic checkups, and while the place is very nice, I think they should have heating during these winter months. I've noticed they have heaters, but they're always turned off. For what you pay, you expect to arrive at a welcoming place where you feel comfortable and at ease. It's something to consider if they want to provide good service…
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to their patients.
Reply from the clinic
Dear Isabel, thank you so much for your comment. You're right, it's a weak point we're working on. This winter has been very cold, and we're looking for a more efficient way to heat the house. Thank you for your feedback; it helps us improve.
I love it, the clinic is beautiful and the staff is the best ❤️
Reply from the clinic
Thank you so much for your kind comment!
I highly recommend Clínica Murano for the care and professionalism it offers, from reception to the service provided by its specialists in the operating room. I especially recommend Dr. Marcela Muñoz, with whom I underwent my complete orthodontic treatment. A specialist who stands out for her concern, care, and professionalism in treating a highly complex case. Thank you very much!
Reply from the clinic
Thank you for sharing your opinion, Álvaro! We're so glad you're happy and comfortable receiving care at our clinic and that you appreciate the effort of our entire team! Big hug!
I'm finishing my orthodontic treatment. I was seen by Dr. Muñoz, and I'm so happy with the results. I feel comfortable and supported throughout this important process for me 😍 I also visited Dr. JeanCarla's office; she's also really nice and has stuffed animals waiting for you to calm your nerves!! 10/10 ✅ …
Reply from the clinic
Thank you so much, Ari, for sharing your opinion! We'll be with you every step of the way in this important process so your smile can shine! Hugs!
Excellent place. Very good service; I've been getting my entire braces treatment with Dr. Marcela Muñoz, and she's been very attentive and kind. Plus, the results have been spectacular.
Reply from the clinic
Thank you so much for your comment, Joaquín! It's a pleasure to serve patients as committed to their treatment as you! See you soon!
I recommend the Cannes doctor 1000%. The treatment is impeccable and professional. The Murano clinic is the best.
Reply from the clinic
That's fantastic, Paola!!! 😍😍😍😍😍 Thank you for sharing your experience! We're always happy to welcome you with the best energy!
Excellent professional care from Dr. Marcela Canessa. She explained the ozone whitening procedure very clearly, and I was very satisfied with it. Highly recommended.
Reply from the clinic
Thank you for your feedback, Claudia! We love that you're having great experiences with our professionals! ☺️
Excellent experience, great professional, very satisfied with the treatment. 10/10
Reply from the clinic
Thank you Estefanía!!! It was a pleasure having you at our clinic! ❤️
Very good. In less than a year, my son has made a lot of progress with his orthodontic treatment. The doctors are very kind and careful with the procedures.
Reply from the clinic
Thank you, Nicolás! We take great care of your son; our goal is to create a positive experience for him ❤️
Excellent clinic, the treatment for my daughter is good and very efficient. Dr. Marcela Muñoz is very detail-oriented and caring towards her patients. I highly recommend her! 👍 …
Reply from the clinic
Thank you, Anita! We focus on providing you with the best quality and making you feel comfortable and happy in our clinic! ❤️
The experience was pleasant and highly recommended. The clinic is a beautiful place. Dr. Marcela Canessa is friendly and her work is of high quality.
Reply from the clinic
Thank you, Viviana! We hope to see you soon! Hugs! ❤️
Excellent care, kindness, and professionalism. The results were as expected. I was treated by Dr. Canessa.
Reply from the clinic
Thank you, Mario, for your kind comment. Best regards! We hope to see you again soon.
Excellent service from both the doctor and her reception staff! Congratulations! Regards
Reply from the clinic
Thank you for choosing us
Excellent service... from arrival to departure. The dentist and endodontists were very professional. There was no waiting time; they always kept to their appointments. I'm very happy with my results... I'll be back.
Reply from the clinic
Thank you, Leslie! We're always happy to help you! Thank you for your comment.
I want to express my gratitude for the excellent care provided by all the professionals and receptionists at Clínica Murano. I began my orthodontic treatment with Dr. Muñoz, who found the best option to meet my needs. She also gave me all the necessary instructions and education to maintain good oral health throughout the treatment. I highly recommend Clínica Murano, especially Dr. Muñoz.
Reply from the clinic
Thank you so much for your review, Carolina! Thank you for choosing us.
Excellent professionals! I was treated by Dr. Marcela Muñoz and Dr. Marcela Canessa. They treated me very well and explained the procedures clearly. They were very friendly and concerned about my well-being.
Reply from the clinic
We're so glad you had a good experience; it's our main motivation to keep going. See you soon, Yarella!
Excellent service, I was very satisfied with the work done. I was seen by Dr. Canessa, who did a great job both professionally and personally, and was very kind. The administrative staff is also excellent.
Reply from the clinic
Thank you so much, Marcela! It was a pleasure serving you! We hope to see you again at our clinic!
Excellent service from all the staff and great professionalism from the dentist Marcela Canessa. Highly recommended.
Reply from the clinic
Thank you Orietta for your comment!!! We love serving you!
Excellent service, the facilities are in excellent condition, and the dentists explain the procedures very well; everything was very pleasant.
Reply from the clinic
Thank you, Esperanza! We're glad you had a great experience!
100% Recommended. Personalized attention, a very pleasant atmosphere, the team is lovely and explains every detail. I loved the results of my treatment, and the clinic is clean and smells great. I'll definitely be back. Excellent professionals.
Reply from the clinic
Thank you Estefanía! Thank you for your review; we strive to give you the best service!
Hello, I believe that prior to an evaluation there should be transparency in the information about the reference values of some treatments that do not appear on the website or on Instagram so that one can see if the budget one has fits the clinic.
Reply from the clinic
Dear Graciela, in the healthcare field, we generally provide quotes after a clinical evaluation and diagnosis by a qualified professional. This is because there are many different pathologies, and each patient has unique needs. We work on a personalized basis. We believe that providing prices before the evaluation can lead to misunderstandings. However, we have published reference prices for our most frequently performed treatments on our Instagram and website. We appreciate your understanding. We pride ourselves on providing excellent care and creating a positive experience for our patients, with highly experienced, ethical, and friendly professionals. We hope to see you at our clinic for a wonderful experience. Best regards!
I saw Dr. Marcela Muñoz for braces treatment at her clinic. I'd give her a 7 out of 10 for her attention to detail and the thoroughness of her work. She was always attentive to my progress and the condition of my mouth and braces. I followed her advice on cleaning and referrals to a speech therapist, as it was very effective.
Reply from the clinic
Thank you so much Agustín, it's always a pleasure to see you, a very responsible patient!
I'm delighted with my Invisalign treatment with Dr. Marcela Muñoz. And all the excellent professionals at the clinic. I've been through almost every specialty.
Reply from the clinic
Thank you Ingrid! Big hug!
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