Patients
Reviews of Clínica Dental Mayo Barcelona.
Barcelona, Spain. 217 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Mayo named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Mayo
- Partners with leading laboratories for high-quality restorations
Points to weigh
- Marketing claims regarding implant count or savings appear slightly inflated
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 217 reviews
I'm still undergoing treatment, so I just want to advise future users to get more than one quote and to get everything in writing. #albertohj I'll add stars when I finish treatment for a €10,000 quote.
I was torn between 2 and 3 stars. Changed employer, got a different insurance so had to look for a new dental clinic. The facilities are nice and well maintained. It also worked really good to receive an appointment via WhatsApp. Waiting time was decent. While there was some disagreement in terms of the treatment itself, which may happen, I did not like the attitude of the doctors. It consistently…
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tly felt revenue oriented, short paced and almost as you would bother them by expecting them to take the adequate time for your treatment. Hence 2 stars. Upon further inspection of the reviews, it’s interesting how a lot of the 5 star ones come from accounts with 1/2/3 reviews total. Just saying…
A 10 for the staff, a 0 for the clinic. After getting Invisalign, they left gaps between two of my incisors. I complained, and they told me the treatment was over. Well, last week I went for my annual checkup, and they saw that one fixed retainer was broken and another was loose. I complained that they hadn't fixed the gaps in my incisors. The dentist showed me photos from 2017 where I didn't have…
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e any gaps when I finished treatment in 2019, and I sent several complaints about it. But it doesn't end there. Now they're giving me a quote to fill the gaps from the botched treatment for a filling 🤣🤣 and they're asking for over €200 just to adjust two wires in my dentures. I'm writing this review out of tremendous indignation and a feeling of being ripped off.
I've been coming here for years and the service is super friendly, attentive and very nice.
Reply from the clinic
Thank you so much for your feedback, Paula!
I couldn't be happier with my decision to undergo treatment at this clinic. Specifically, invisible orthodontics, under the care of Dr. Conrado Gómez, a top-notch professional who instills the confidence and security one needs before entrusting themselves to a specialist for long-term treatment. The space is welcoming, modern, more like a wellness center than the cold, sterile office of the…
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dreaded dentist. Without a doubt, a great choice in every way.
Reply from the clinic
Thank you so much for highlighting both our service and our facilities, Iciar! Hugs!
This was my first visit to Clínica Dental Mayo, and I couldn’t be happier with the experience! The staff and doctors were incredibly professional, caring, and made me feel completely comfortable throughout my appointment. Highly recommended!
Reply from the clinic
We’re delighted to hear your first visit was such a positive experience. Our team is always here to take care of you and make you feel comfortable. We look forward to seeing you again! :)
I'm so grateful for the staff's kindness, friendliness, and care! Every time I visit the clinic, they take great care of my dental health. Thank you!
Reply from the clinic
Thank you so much for your comment, Mihai! 😊 We're glad you feel well taken care of and supported on each visit. Hugs!
I went for an emergency and both the reception girls and the girl who attended me in the consultation were super professional and friendly, they helped me and guided me perfectly in what I needed.
Reply from the clinic
Thank you for sharing your experience, Jan! We're glad to know we were able to help you in an urgent situation and that you felt well supported from reception to your appointment!
We were on vacation, someone told us about the clinic, and we went there to request a quote. I want to highlight the quality, warmth, and excellent service (providing us with all the necessary information) of a young woman named Sara; she was very kind.
Reply from the clinic
Thank you so much Flavia for your kind words!!
Everything was perfect, Xenia treated me the times I went, I'm leaving very happy and pain-free.
Reply from the clinic
Thank you very much for your rating and your kind words Vicente! ;)
I've been a patient at Mayo Dental Clinic for two and a half years, and I have nothing but words of gratitude for the treatment I've received from day one. I've had several treatments, and the attention, both professionally and personally, is unbeatable. I've always felt very supported by the entire team, and I'm very satisfied with the results of the various treatments. They provide all kinds…
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of information, payment options, scheduling flexibility, and more. From the receptionists to all the medical staff, they are all outstanding. The care and professionalism with which they treat their patients is priceless. Thank you, thank you, and a thousand times thank you.
Reply from the clinic
Hi Olga! Thank you so much for these lovely words of thanks :')
I have been a patient for over 20 years and I must say that the Mayo Clinic, under the direction and professionalism of the Mayo family, has trained a whole team of dedicated and committed professionals and support staff. I am very grateful for all their services and care, including the administrative staff, thanks to whom I highly recommend them.
Reply from the clinic
Amparo, you're beautiful! Thank you for your kind words! Warm regards!
A 10 for both the professional treatment and the facilities.
Reply from the clinic
Thank you Mireia!!! :D
The service was extremely poor, especially from some of the reception staff, who were clearly unprepared for their jobs. The overall quality of service from all the professionals was abysmal. They should receive training in marketing and professional and patient care standards, which are sorely lacking. There is a complete lack of coordination among the various professionals who are supposed to…
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attend to patients. They schedule appointments for certain procedures, but when the patient arrives, they find that the procedures to be performed are completely different. The reception staff asks you to pay in advance for procedures that you don't even know if they will actually be performed. In short, the main weaknesses of this center are the lack of quality care, the appalling treatment by some reception staff, and the inherent lack of coordination among the professionals who administer the supposed dental treatments. We would not recommend it to anyone.
Not suitable for babies!! I've been to this clinic twice, and both times the appointments were strange... I went for my 2.5-year-old daughter. It's clear they're not suitable for treating young children. I don't understand why they're giving me an appointment? The first appointment for a diagnosis. I arrived 10 minutes before the appointment. And they picked me up 1 hour after the scheduled…
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led time. So I waited 1 hour and 10 minutes with a 2-year-old, 6-month-old girl who was losing her patience... What do you expect from the child? What educational training have you received to ignore that at this age it's difficult for them to understand the concept of time and many other things! The consultation with the dentist, although friendly, clearly lacks an educational character. I have found, after consulting with other clinics on this same issue, that a trustworthy method for the child was lacking here. She didn't speak directly to my daughter as if she were incapable of understanding. While my daughter attends a trilingual daycare center where she speaks Spanish and Catalan! The dental assistants were more understanding with my baby in an attempt to calm her down. The fact is, my daughter allowed herself to be seen so they could examine her teeth and make a diagnosis. The second appointment: This time I was able to see the dentist just 5 minutes after my arrival (I arrived 15 minutes before the initial appointment). However, my daughter wasn't completely calm. I took it myself as the dentist instructed, and this is the process children this age should follow to nod their head toward the dentist. But this time it was impossible to keep her calm. She was moving her head in all directions. And the noise of the utensils clearly worried her a lot. The dentist tried to keep her pain patient but didn't establish a rapport to explain to my daughter what she was going to do. Unlike other appointments I've had, the dentist established a rapport with my daughter to reassure her. At another clinic, they even took a stuffed animal and attached a teether to it to explain to the child how they were going to do it. And she let it happen. But here, with that appointment, wanting to install it and proceed like an adult and begin the treatment was clearly impossible. The dentist tried three times, even in a different position, without success. Still, I will salute his discernment of the situation by not being stubborn, but by advising that it would be better to go to the Nens hospital and receive general anesthesia and treat everything at once so as not to traumatize her. So I liked his decision. BUT, I still consider the procedure applied to a two-and-a-half-year-old baby to be very inappropriate... A two-year-old baby understands when you speak to him, so you have to talk to him and explain things to him. It's essential to establish a climate of trust between the baby and the dentist. Yes, it takes longer and we can't process it on an assembly line, but that's also what we pay for. I regret wasting my time! I can't judge the treatment adults receive in terms of care. But my experience with a 2.5-year-old baby is very disappointing. The organization for the first meeting is questionable... As if they weren't sure you'd come, they try to squeeze you in between two appointments because they haven't actually scheduled an appointment for you!
Professionals who are also super pleasant! I don't speak Spanish very well but they were patient, either speaking English to me or speaking slowly. Everything went very quickly! I recommend it!
Reply from the clinic
Hello Amarine, we are delighted with your feedback! We greatly appreciate your kindness and sincerity! We look forward to your next visit, and welcome back! :D
Very professional and well-organized. I've been going to the clinic for fillings, checkups, and teeth straightening treatment for a year and a half, and the service has always been excellent. Highly recommended.
Reply from the clinic
Hello Angel Gabriel! Thank you so much! It's always a pleasure to be of service to you :D
I'm very satisfied, you're all fantastic, I feel very well treated, thank you to the whole team. You've been very generous financially, but above all, your dedication to providing warm and friendly service is outstanding.
Reply from the clinic
Thank you, Jesus, for your kind words! See you soon :)
Good afternoon everyone!!! Our experience from the very first moment was a 10/10. The receptionists were super efficient and competent, helpful, yet approachable and super friendly. The doctors and assistants were all super professional, always very attentive. I think I've been through almost all of them. My partner and I share the same feelings with you. We felt very comfortable and reassured…
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by the professional and caring treatment. You're always financially friendly, and if I have to compare with other clinics, you fit comfortably within our budget. Without a doubt, a magnificent choice! We've been with you for a few years now, right? 😊 Highly recommended! Keep it up, team! You're the best! With all our love, see you soon!
Reply from the clinic
A million thanks, Marta! We're delighted to have you and Jose Antonio as part of our family! :D
Amazing dental clinic and customer service, latest innovations and high qualified professionals, great team!
Reply from the clinic
Hello Angela, we are glad to hear that your experience at our clinic was satisfactory! :D
They made me wait over an hour for a dental cleaning, and then they only gave me a 10-minute treatment. Terrible and also very painful. I paid for 10 minutes. It was the most expensive and most poorly done dental cleaning of my life. I won't go back.
Reply from the clinic
Hi Monica, first of all, we're sorry your treatment experience wasn't what you expected. We just wanted to clarify that your treatment only took 16 minutes due to your already good hygiene, so no more time was needed. We're happy to answer any questions you may have. Best regards.
I've been going to this dental clinic for over 20 years now. The service is excellent and the results are unbeatable. I recommend it 100%.
Reply from the clinic
Hi Javier!!!! Thank you so much for trusting us! You guys are lovely!!! :D
I'm very happy with the treatment and work at the Mayo Clinic. It has a fabulous staff.
Reply from the clinic
Thank you so much, Teresa! We're so happy to see you happy! :D
A leading clinic for Invisalign treatment in Barcelona. The best thing about it, without a doubt, is their team of professionals, who were always attentive to my needs. A friend recommended them, I tried them and I'm delighted with the results, so I also recommend them.
Reply from the clinic
Thank you so much, Salvador! It's a pleasure having patients like you :D
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