Patients
Reviews of Clínica Dental Eugenia Cervantes.
Madrid, Spain. 70 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 70 reviews
They were all excellent professionals, incredibly kind. Throughout the process, I felt supported and very well treated.
Reply from the clinic
Thank you so much for your kind words, Luciana! We're so happy to read that our team has lived up to expectations. Warmest regards.
This is the best dental clinic we've ever been to. My husband and I had implants done by Dr. Juan, an excellent dentist, along with his entire team. Dr. Eugenia and everyone who works at this clinic are very kind and polite. We received excellent service! We highly recommend it! 🥰🥰🥰 …
Reply from the clinic
Thank you so much for sharing your experience and for your trust, Eduardo. You're part of the family, and it's a pleasure to welcome you to the clinic. We're here for whatever you need. Warm regards from the whole team.
I had a very positive experience with Eugenia Cervantes. Her care was impeccable; she was always kind and professional. She explained my diagnosis and treatment in detail, answered all my questions patiently, and made me feel I was in good hands. I highly recommend her and her team.
Reply from the clinic
Thank you for your kind words, Jessica. We will continue working to maintain all these aspects at a perfect level!
Dr. Eugenia provided excellent service; she was very friendly and organized, and the office atmosphere was fantastic. Highly recommended clinic.
Reply from the clinic
Thank you so much for your trust! We're glad to know your experience was positive and that you felt well cared for throughout.
Excellent!! I live in the neighborhood and my experience at the Eugenia Cervantes clinic has been more than 5 stars. I went there for an emergency and from the very first moment they took perfect care of me. They are very professional and have the latest technology. I want to thank Marta, Jara, and Juan Mendia for their professionalism.
Reply from the clinic
Thank you for sharing your experience, Corina! It was a pleasure taking care of your dental health! We're happy to hear you felt at home. We're here for you if you need anything. Hugs :)
Simply fantastic! Thank you so much for your attention and professionalism.
Reply from the clinic
We're delighted to hear that the treatment and care have met your expectations. It has been a pleasure to support you throughout this process, and we sincerely appreciate your trust.
Hello everyone. I have to share how happy I am with the work the Eugenia Cervantes clinic is doing for me. Their work is professional and very gentle, and they've been incredibly accommodating to my schedule, which is so important. I recommend them 100%! 🤗👍
Reply from the clinic
We're delighted to hear you're so happy with the process and the treatment you received. We strive to always adapt to each patient's needs, so reading this fills us with joy.
Without a doubt, the best dental practice in Madrid. I had an accident where I broke my front teeth, they treated me immediately and left me with an even better smile than before. Dr. Cervantes and her team treated me with exceptional care, and the practice is beautiful.
Reply from the clinic
We're so glad to hear you felt so well taken care of and that the result exceeded your expectations, especially after such a difficult time. Thank you for trusting the whole team; it's been a pleasure to bring back your smile. 🤍
My husband went for an assessment and was charged 150 euros for a plate he didn't even order, and they didn't even tell him beforehand that it would cost money! Paying is the least of it; the rude thing is being scammed. PITTY!
Reply from the clinic
Hello, we deeply regret what you're saying because at our clinic, we never charge for the initial evaluation or diagnostic testing without first informing the patient. The first appointment is always free, includes a full evaluation, and if any additional treatment is required, a written estimate is provided so that each patient can make their own decisions. Therefore, what you're mentioning is not in line with our care protocol.
A highly recommended clinic; I was very happy with the work done. I will definitely be back. Thank you!
Reply from the clinic
Hello Nuria, thank you so much for your kind words. It was a pleasure serving you and seeing how we were able to give you a perfect smile. We send you a big hug from the entire team.
The service was very, very good, super friendly, they explained everything in detail, and they were always attentive to you! Thanks to the entire team.
Reply from the clinic
Thank you so much for your kind words; they inspire us to continue providing excellent service every day. A big hug from the entire team.
A top-notch dental clinic in Madrid. From the moment you walk in, the service is incredibly professional and friendly. I had an initial consultation with Eugenia based on photos they took, and the diagnosis was amazing and very well explained. Eugenia is incredibly approachable and cares not only about aesthetics but also about function. I also had my teeth whitened, and I'm very happy with the…
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results. I was looking for a top-notch clinic in Madrid, and I've definitely found it. Special mention and thanks to Pilar, who treated me exceptionally well during the reconstruction and for her patience with me. Likewise, thanks to ALL the reception staff and the team (Virginia). The clinic is very modern, and the cleanliness is impeccable. You can see the good taste and the warm, caring treatment of patients. My rating is a 10 out of 10.
Reply from the clinic
Thank you so much for taking the time to share your experience in such detail. We are delighted to hear that you felt well taken care of from the very beginning and that both the service and the results met your expectations. We will pass on your kind words to Eugenia, Pilar, Virginia, and the rest of the team, who will undoubtedly appreciate your positive feedback. Thank you for trusting us. We'll be here whenever you need us!
I went for invisible orthodontic treatment and I was delighted. Jose is super professional and made the process quick with spectacular results. I also have to say that Sonia is a delight; she always greets you with a smile. 100% recommended, they left me feeling wonderful.
Reply from the clinic
Thank you so much for sharing your experience; we're happy to be able to take care of your smile. Sending you a hug from the whole team.
I went for an initial appointment and my experience was excellent, thanks to the staff's friendly service, professional advice, tests performed, etc. I will begin my dental treatment there soon.
Reply from the clinic
Thank you so much for sharing your experience! It will be a pleasure to assist you with your treatment and take care of your smile.
Excellent service from the entire team. We went for an orthodontic evaluation for my son, and the quote was very competitive. The attention was incredible, and my son is thrilled with his braces! We're delighted we chose this clinic.
Reply from the clinic
Thank you so much for sharing your experience, Rocio. We're happy to take care of your son's smile. Sending you a hug from the whole team.
They are a great team, very competent and provide excellent customer service. I recommend them 100%.
Reply from the clinic
We're so glad to hear that the treatment and care met your expectations. It was a pleasure having you as a patient! 🤍
Hello, I'm just stopping by to share my experience at the Eugenia Cervantes Central Clinic. I'm incredibly grateful to every single professional there. From beginning to end, I felt safe and in good hands. I especially want to thank Dr. Pilar and Dr. Juan for the amazing work they did restoring my dental health. I will always be thankful for giving me back my smile. Thank you, Dr. Pilar, for…
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your impeccable work. When things got complicated, you gave it your all and helped me understand what was best for me. Thank you to the whole team. I wholeheartedly recommend this clinic.
Reply from the clinic
Thank you so much for sharing your experience with such detail and care! We're thrilled to know that at Clínica Central Eugenia Cervantes you felt safe, supported, and in good hands from the very first moment. Dr. Pilar and Dr. Juan, along with the entire team, will be delighted to know how much you value their work and dedication. Restoring your dental health and giving you back your smile is exactly what motivates us every day, so reading words like yours means so much to us. Thank you for your trust, your patience throughout the process, and for recommending us wholeheartedly. We'll always be here for you whenever you need us. Big hugs, and enjoy that new smile! ;D
I have to say I put myself in the hands of a true professional. I've had so many problems with my teeth that I'm incredibly grateful. She gave me porcelain veneers that look gorgeous, and I feel fantastic! My bottom teeth were so bad that what she did was a work of art. Absolutely amazing!
Reply from the clinic
Thank you so much for your kind words, Olga. It was a pleasure serving you and seeing how we were able to give you such a wonderful smile. Reading this fills us with joy. We send you a big hug from the whole team.
Excellent!! I live in the neighborhood and my experience at the Eugenia Cervantes clinic has been more than 5 stars. I went there for an emergency and from the very first moment they took perfect care of me. …
Be careful getting composite veneers here… lots of smile design and a fortune, only for the veneers to start falling off or looking awful day after day. I had to go to another clinic where I'm getting them replaced with better quality, more affordable veneers. I already had a retainer! You're always going on about the same thing! My current dentist analyzed the quality of the composite, and it's…
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s absolute garbage considering the exorbitant prices you charge per veneer! Come on!
Fantastic experience. Professionalism, attention to detail, punctuality, friendliness, and a job well done.
Reply from the clinic
Thank you so much for your review, it makes us very happy and motivates us to continue working to make more patients happy :)
The service from the very first moment has been excellent, and they have advised me every step of the way. From the reception staff and the orthodontist to Dr. Eugenia, everyone has been very professional. I will recommend them to anyone who asks. Best regards and thank you.
Reply from the clinic
Thank you so much for taking the time to leave us a review, Fernando. Thank you for letting us take your smile and for appreciating the team's service. Warmest regards from all of us.
I am completely satisfied—100%! Both the team and Dr. Cervantes have demonstrated exceptional dedication, professionalism, and attention to detail throughout all our treatments. Their commitment and the quality of their work have exceeded all my expectations. It has been a true pleasure to rely on such a dependable and competent team. Highly recommended for their excellent service and consistent…
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professionalism.
Reply from the clinic
Thank you for your feedback, Susana, and thank you for trusting us. Best regards, The EC Team
My gums are very sensitive, and the treatment I receive works very well for me. They are very kind and attentive to their patients.
Reply from the clinic
Hi Marian, thanks for sharing your experience. We're so glad to hear you felt cared for and supported by the team. Hugs :)
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