Patients
Reviews of Clínica Dental De Sousa Santacoloma.
Madrid, Spain. 109 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 109 reviews
My experience with Dr. Sousa was incredible. His kindness and professionalism were outstanding. They have excellent equipment, the place is spotless, and they are very professional when giving diagnoses. The receptionist is also wonderful. I will always come here.
Excellent service from assistant Pilar and Dr. de Sousa. I highly recommend them.
I received excellent care from Dr. De Sousa during an emergency when I broke a tooth; they resolved the problem in under an hour. Pilar explained the entire procedure and all the options clearly and efficiently. My whole family (three children) receives excellent care at the clinic.
Excellent service from everyone, especially Pilar with her patient care
Highly recommended clinic; my mother and I are delighted. We haven't been to any other clinic for two years. Everyone is wonderful, and Pilar's care is outstanding. Thank you, team!
Santacoloma and Pilar have treated me wonderfully; I'll be starting Invisalign treatment with them and I feel like I'm in excellent hands 🤗 …
Dr. De Sousa was very clear and informative in his explanations and diagnosis. Pilar, the customer service representative, was also very kind and clear.
Excellent service, 100/10. Pilar is very kind and explains everything in detail. Highly recommended.
A super welcoming clinic with impeccable service. The whole team is very friendly and approachable. The waiting room has games for children and a coffee and water machine, which makes the short waits very comfortable (plus, you almost never have to wait). Special mention for Pilar, the receptionist, who is a delight, always offering advice and assisting you throughout the entire process. I…
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I highly recommend it. My mother recommended it to me, and after going to many dentists, she finally settled here. I've always been very afraid of the dentist and avoided it, but this clinic has managed to make me feel comfortable and safe, and I've overcome that fear.
I highly recommend this clinic. From the very first moment, Pilar treated me with warmth and professionalism. The treatment I received from Dr. de Sousa and his team was impeccable. I had a bad experience at another clinic before, and …
I'm so happy with the doctors! They are incredibly kind and professional. I'm very satisfied with the treatment and service at the clinic. Everyone provides excellent customer service. I've had cleanings, extractions, Invisalign treatments, and dental implants, and it's always been a great experience—efficient, effective, and very informative. You can feel their professionalism from the very first…
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interaction. Thank you to Pilar, the assistants, and the doctors for your care!
Reply from the clinic
Thank you so much for your positive feedback! We're delighted to hear that your experience with us has been so satisfactory in every way, from the cleaning to the treatments. Pilar and the doctors are incredibly dedicated to providing efficient and professional service. We truly appreciate your trust and look forward to continuing to serve you with the utmost care!
Excellent clinic, very professional. Pilar, a very kind lady, was at reception, and Dr. Jean Carlos Avariano treated me and I liked the result.
The customer service experience was excellent. I'm nervous but happy; they handled everything professionally. I'm very pleased. Pilar is the one who can help you get assistance; she's very kind and efficient.
I am very satisfied with the care I received at the dental clinic. From day one, the treatment has been exceptional: friendly, personal, and highly professional. The clinic is spotless, which inspires confidence and peace of mind with every visit. I am currently having a dental implant done by Dr. Alexander De Sousa, who stands out for his professionalism, dedication, and clear explanations of…
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each step of the treatment. The dental assistants are also very efficient and friendly, and their experience and expertise are evident. The receptionist, Pilar, is especially efficient and very attentive. Furthermore, the clinic demonstrates great concern for its patients, following up by phone to check on the progress of each case after treatment. Without a doubt, an excellent experience and a highly recommended team.
Reply from the clinic
We are so happy to read your review! We are delighted to know that Dr. Alexander De Sousa, Pilar, and our entire team … More
Excellent clinic! I had my teeth cleaned and my wisdom tooth extracted. I was very happy: it was quick, careful, and painless. Now I'm undergoing orthodontic treatment with Dr. Stephanie, and although I'm still in the process, the care and explanations have been excellent. In addition, all the doctors are wonderful. I highly recommend this clinic!
Reply from the clinic
We are so happy to read your review! We are delighted to know that you were satisfied with your procedures and that … More
Great! Pilar and Dr. Stephanie were wonderful! The whole process of analysis and treatment was very pleasant. I came on my brother's recommendation and everything was really great :)
Reply from the clinic
We're so glad to read your review! We love knowing that Pilar and Dr. Stephanie made your experience so enjoyable. We're happy to have met your expectations and earned your trust.
Greetings! I'm grateful for the advice and attention from the staff and professionals, especially Ms. Pilar, for being so attentive and caring, and for organizing my treatment. I highly recommend them; they're the best! 😊🤝 …
Reply from the clinic
We were so happy to read your review! We're delighted to know that Pilar and our team provided you with attentive and organized service. Thank you for recommending us. Best regards.
Excellent service!! Pilar is the best, she makes you feel right at home
Reply from the clinic
We're so glad to read your review! We're delighted to hear that Pilar made you feel so comfortable and welcome. Best regards.
I had my gum cleaning at this clinic, and the experience have been great, the doctor and stuff is very helpful, i highly recommend this clinic.
Reply from the clinic
We’re so glad to hear about your experience! It’s great to know our team made your gum cleaning comfortable and helpful. We’re happy to provide care you can trust.
The service was very friendly! They explain everything in great detail and make you feel at ease! I was seen by Dr. De Sousa and Pilar. Excellent service
Reply from the clinic
We are so glad to read your review! We love knowing that Dr. De Sousa and Pilar made your experience comfortable and welcoming. We are happy to have been able to provide you with quality and reliable service.
My experience has been very positive. The service was professional yet friendly. Dr. Santacoloma treated me very well and explained everything I asked in detail. Pilar greets patients with great kindness. Laura treated me with great kindness and professionalism, and I was very satisfied with her work. Highly recommended.
Reply from the clinic
We are delighted to hear that you were satisfied with the care you received from Dr. Santacoloma, Pilar, and Laura, and that you felt well taken care of and listened to. We are so happy to read your review! It motivates us to continue caring for your smile.
From the first contact via WhatsApp, I was very happy with Pilar's attention, as she made it very easy for me to be seen at a time that suited my availability. The attention from Dr. Santacoloma was excellent, with a very detailed …
Reply from the clinic
We are delighted to hear that Pilar and Dr. Santacoloma made your experience comfortable and clear, and that our facilities gave you confidence. Thank you so much for your review; it motivates us to continue caring for your smile.
Excellent service, very professional, and the receptionist Pilar explains everything in detail; she is very friendly and approachable.
Reply from the clinic
We're so happy to read your review! We're delighted to know you were satisfied with the service from Pilar and our team. It motivates us to continue caring for your smile.
Excellent service from the moment I checked in with Pilar until my consultation with Dr. Santacoloma. They explained the entire treatment in detail, clarifying the reasoning behind each step; in my case, orthodontic treatment. The facilities are impeccable: everything is organized, the equipment is in excellent condition, and the place is very clean. Highly recommended.
Reply from the clinic
We are so happy to read your review! Thank you for highlighting the excellent care provided by Pilar and Dr. Santacoloma, as well as the cleanliness and upkeep of our facilities. This motivates us to continue offering detailed, high-quality service to all our patients.
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