Patients
Reviews of Clínica Dental De Sousa Santacoloma.
Madrid, Spain. 109 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 109 reviews
I've only been once and can't say much yet, but they're 100% friendly and explain things very well. I'll say more later.
Highly recommended, the best dentist I've been to in Madrid.
I haven't been to a dentist in ages because of uncomfortable moments and fear! But here they've made me feel I can trust them again. Pilar and Dr. Santacoloma's treatment was incredible, absolutely no complaints.
Very professional and friendly. Dr. Santacoloma and Pilar have been wonderful. I will continue my orthodontic treatment here.
Outstanding patient care. Excellent medical treatment. Dr. SantaColoma was wonderful in her approach and presentation. The treatment from Pilar onwards was fantastic.
Reply from the clinic
Response from the owner Edited 4 years agoThank you so much, Manuel! It's a pleasure to come to work and treat patients like Belén and you.
I'm very happy with the treatment I've received since I arrived; they are very professional and very kind. Pilar is very dedicated to patient care.
Excellent service from all the professionals: Pilar, Dr. de Sousa, and Laura. Both the telephone and in-person assistance was outstanding. Highly recommended.
Reply from the clinic
Thank you so much for your review and for highlighting the work of the entire team. We're delighted to hear that you felt well taken care of both on the phone and at the clinic. We'll pass on your kind words to Pilar, Dr. De Sousa, and … More
Kindness from the moment you walk in, thanks to Pilar. Modern services and efficiency from all the staff. And above all, honesty in the assessment of the treatments to be followed by Dr. De Sousa.
Reply from the clinic
Thank you so much for your kind words. We are delighted to know that you noticed Pilar's kindness from the very beginning, as well as the modernity of our services and the efficiency of the entire team. Honesty and transparency in Dr. De Sousa's assessments are among our top priorities. Thank you for trusting us.
A very good experience. So far, I've been seen by Estefanie and Dr. Domínguez, and I'm very happy with their professionalism and care. Pilar, in customer service, is also incredibly friendly and approachable.
Reply from the clinic
Thank you so much for your review. We are delighted to hear that your experience has been so positive and that you are so pleased with the care and professionalism of Dr. Stephanie and Dr. Domínguez. We will also pass on your kind words to Pilar; her approachability is an essential part of our way of working. Thank you for trusting us!
My experience at the clinic has been spectacular from beginning to end. I especially want to highlight Dr. Estefanie, who was incredibly kind to me: she's so nice, charming, and approachable, which makes you feel relaxed and in good hands from the very first moment. I also want to thank Pilar at reception, who is always helpful, friendly, and welcoming to everyone, making everything easy and…
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d attending to everyone with a smile. And, of course, I must mention Laura and Ana, the doctor's assistants: their service has been simply outstanding. They are so kind and always treat you with kindness and a smile. I went there for invisible orthodontic treatment, and the result has been spectacular. I arrived quite nervous due to previous experiences at other dentists, but here they made me feel comfortable and safe at all times. I highly recommend it, both for the personal attention and the results.
Reply from the clinic
Thank you so much for your review. We are so happy to hear that your experience was so positive and that you felt comfortable and in good hands. We will pass on your kind words to Dr. Stephanie, Pilar, Laura, and Ana. We are delighted to know that the results of your invisible orthodontics met your expectations. Thank you for trusting us and recommending us!
Pilar helped me in customer service; she was very attentive and kind! Excellent cleaning and customer service; I highly recommend coming here!
Reply from the clinic
Thank you so much for your review. We're delighted to hear that you felt so well taken care of by Pilar and that you were pleased with the cleaning service and overall attention. Thank you for recommending us and for trusting our clinic!
Excellent service, staff, and dental procedures. I will definitely return.
Reply from the clinic
Thank you so much for your review. We're delighted to hear you were satisfied with the service, the team, and the treatments. We look forward to seeing you again soon. Thank you for trusting us!
Dr. de Sousa was excellent, and Pilar provided very good care. Thank you.
Reply from the clinic
Thank you so much for your comment. We're delighted to hear that Dr. De Sousa and Pilar provided you with excellent care. Thank you for trusting us!
Everything was great, and Dr. Satancoloma and Mrs. Pilar were excellent, very good work.
Reply from the clinic
Thank you so much for your review. We're delighted to hear that both Dr. Santacoloma and Pilar treated you well and that you were satisfied with our work. Thank you for trusting us!
Dr. Santacolomba and Pilar treated us wonderfully; it was an amazing experience.
Reply from the clinic
Thank you so much for your comment. We're delighted to hear that Dr. Santacoloma and Pilar made your experience so positive. Thank you for trusting us!
Pilar's treatment has been incredible since I arrived at the clinic; it's completely personalized. Furthermore, the doctor explains everything about the treatment you're interested in in detail, and she's very approachable.
Reply from the clinic
Thank you so much for your review. We're delighted to hear that Pilar provided you with such a warm and personalized service, and that the doctor was able to explain the entire treatment clearly. Thank you for trusting our clinic!
Four years ago, Dr. Santacoloma performed a true feat of engineering with my orthodontics. I returned to her for a new treatment and discovered the wonderful team she has: Pilar; warm and welcoming from the start, with amazing customer service, Laura; a very good professional, and Stephanie; gentle, meticulous, and highly recommended.
The entire team has been fantastic. My experience with the treatments I've had so far has been a 10 out of 10.
Great service!!! Stephanie, the doctor, and Pilar, the head of Patient Care, were very attentive and respectful at all times!
They give you an appointment very quickly. The doctors are very professional but also very friendly; they explain the steps involved and what you can expect from the treatment. …
A very good clinic, the staff, Dr. de Sousa is an excellent professional, from Pilar the receptionist, who provided very personalized attention. I highly recommend this clinic; my treatment has been very successful.
Both Dr. De Sousa and all the staff were very kind and professional. Highly recommended.
A fantastic experience. Top-notch service from both Pilar and Dr. Medina.
Spectacular attention and kindness from all the staff. A very professional multidisciplinary team. I've started Invisalign treatment and it's going wonderfully. I highly recommend them. - Update: My treatment culminated with a very satisfactory result. My smile has improved significantly, and my teeth look much better than before. They were always attentive to every detail. I've had to move to a…
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different city, but I'll only go to Madrid for anything else I need related to my orthodontics.
Reply from the clinic
Thank you so much for your kind words! We're delighted to hear you're having a positive experience with your Invisalign treatment and that our team has been so attentive and friendly. We appreciate your recommendation and are here to support you every step of the way. Best regards.
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