Patients
Reviews of Clínica Dental Cove.
Mexico City, Mexico. 32 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 32 reviews
Excellent service; Dr. Mary Carmen Astorga is very professional. I highly recommend her work.
Thanks to Dr. Marycarmen Astorga for her great work treating my daughter, who can now smile without worrying about her teeth. 100% recommended! 😊👏👏👏 …
Reply from the clinic
Thank you for your comment and for the trust you placed in us to help Renata have a perfect smile. We will continue working for her well-being ⭐ 😁… …
Excellent treatment and service from the staff; I appreciate their attention throughout my treatment. 100% recommended.
Reply from the clinic
Thank you for your comment, Gaby. We were very happy to help you and that you placed your trust in us. We will continue working for your well-being.
Highly recommended 😊 Excellent care from Dr. Maria del Carmen Astorga and the reception staff. My son's orthodontic treatment was completed in 1 year and 5 months, and the results are fantastic 👌. …
Reply from the clinic
Thank you for your feedback and for trusting us to help Juan José achieve a bright smile. We will continue working for his well-being ⭐ 😁… …
Excellent service ⭐⭐⭐⭐⭐ My daughter started her orthodontics in November of last year, and we were given an estimate of a year's treatment. With Dr. Astorga's consistency and excellent treatment, we were able to see results much sooner than expected! My daughter was delighted with her smile, and I was beyond grateful. Highly recommended 🙌
Reply from the clinic
Thank you for your comment. Mariana was a consistent and disciplined patient with her treatment, which made us very happy. We also appreciate you trusting us to help you. We will continue working as we have been for your well-being. ⭐ 😁 …
Excellent care, Dr. Astorga is very nice and works very nicely. I recommend her 1000%.
Reply from the clinic
Thank you for your comment. We will continue working for your well-being ⭐ 😁 …
The doctors are excellent; I've had the opportunity to be treated by two of them, and they are professional and kind. The problem is the reception/customer service area; sometimes they can be inattentive, even rude at times. This greatly limits the overall service; there isn't good attention, and it makes the experience less pleasant and satisfactory than it could be.
I just called to find out prices and information, they did give it to me, but when I thanked them for the information, they just hung up on me. I think they are not qualified to provide customer service if they are so poor on calls. I hope they are not like that in person, or I don't know if they were too busy to hang up on me like that.
I had my orthodontic treatment at this clinic. To start with, the staff was always very friendly. Dr. Carmen was always very professional. She explained to me what she was going to do, how she was going to do it, and if I had any doubts, she always cleared them up. I'm actually very happy with my results even though my case was a bit complex. They removed my wisdom teeth right there and it was…
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painless. I didn't have any swelling. They really do their best to do their job as best as possible, or at least that's what happened to me!
Dr. Alicia Esparza provided excellent care; she was very professional and attentive, and she explained each procedure to me. Ms. Alejandra at reception was also very helpful and always available to answer any questions or respond to WhatsApp messages.
I had orthodontic treatment with them and I really liked the result, good customer service and great work by the doctors who attend.
Reply from the clinic
Thank you for your feedback. We will continue working for your well-being ⭐ 😁 …
Excellent care for children and adults, treatment options, clear explanations, friendly service, and good prices.
I'm being treated by Dr. Pamela and I'm very happy with her care and performance. I highly recommend her.
Very good experience, Dr. Pamela Ruiz was very attentive and friendly, very good service
Poor pediatric dentistry. After several crowns (poorly applied, one of which wasn't necessary), my daughter had several infections, and one of them fell off on its own. The place is very clean and the staff is friendly, but their work doesn't last, and they charge a lot.
Reply from the clinic
Hello Estephanie: We are very sorry to hear about your experience at our clinic. The satisfaction and dental health of our patients are our top priority, so we are very sorry to hear that your little one experienced complications after treatment. We have checked her file, and her last visit was in 2020. We would like the opportunity to address your concerns and, if possible, provide a solution. Please contact us, and we sincerely appreciate your feedback and the opportunity to continue improving our services.
Excellent care from the entire staff. I've been at this clinic for about three years, and it's perfect. Congratulations to Dr. Pamela Astorga.
Excellent service and attention. I highly recommend Dr. Pamela Jimenez; she is very patient and explains the treatment very well.
It's an excellent clinic! The staff and Dr. Pamela Jiménez are the best; incredible service at a great price!
Fabulous Care, Cleanliness, Organization, Modern Equipment, Specialized and Very Professional DENTISTS, Very Detail-oriented and Exquisite Professional Dentist Dr. Alicia Esparza Simply Fabulous, I Highly Recommend Them, Thank You So Much Dr. Esparza, Blessings Always, God Is With You Always
Excellent work and customer service from Doctors Pamelitas and their assistants; excellent service as well.
I recommend Dr. Esparza for painless endodontic treatment, post and core build-up, and crown restorations. Her temporary restorations look great.
Excellent service and care. The treatment by Dr. Carmen Astorga is very good, and I also thank the entire staff for their kindness. 100% recommended.
Reply from the clinic
Thank you for your comment. We will continue working for your well-being 🦷 ⭐ 😁 …
The care provided at the clinic is of very high quality, especially Dr. Esparza, who treated me. She perfectly explains the treatments based on my oral condition. I congratulate her, doctor. I highly recommend seeing her.
Excellent! Affordable prices and excellent treatment. Dr. Mary Carmen Astorga is very kind and patient. Many thanks to the entire team.
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