Patients
Reviews of Clinic Prime Istanbul.
Istanbul, Turkey. 80 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 80 reviews
Clinic Prime Istanbul ISTMarina AVM Kartal – Review Leaving a negative review is the last thing I wanted to do, but unfortunately, my experience with Clinic Prime has left me no choice. I underwent an all-on-6 full arch treatment at the clinic, but the results have left me with ongoing issues. When I reached out via WhatsApp to request corrections, the clinic eventually stopped responding. Main…
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ain problems (documented in photos): Midline deviation (~2.5mm): This has affected both function and aesthetics. Chipped zirconium prosthesis: The clinic told me this was "not a problem for function." Colour mismatch: The top arch (shade 1M1) doesn’t match the bottom. The top was replaced after my lip kept catching on my teeth when speaking or smiling. By the time I returned 7 months later, the bottom arch had yellowed. My request to correct this was ignored. In total, I traveled to Turkey four times for this treatment. I was prepared to return a fifth time, but communication ceased after I raised concerns. If you’re planning dental tourism to Turkey, I suggest factoring in the potential cost of additional visits for follow-up or corrective work. ⚠️ Important Advice: Avoid paying in cash — always use a credit card if possible. Why? Cash: No paper trail, no protection, no chargeback if things go wrong. Credit card: Offers more security, including chargeback options in some countries. Some clinics insist on cash and refuse cards. In my experience, that’s a red flag. I was told a “credit card fee” was due to Turkish government policy, but I could not find any official source confirming this. From my perspective, this felt like pressure to use untraceable payment methods. In my opinion, the outcome of my treatment fell below the standard I would expect from a professional clinic. I'm sharing my experience to help others make informed decisions about dental care abroad. This review reflects my personal experience and opinions only.
I was very pleased with their attention and care, as well as the clean and sterile working environment. I would like to thank everyone from the doctors to the assistants. You can trust them completely.
The issues were solved in the best way possible, I recommend the service
Reply from the clinic
Thank you for sharing your experience. We prioritize our patients’ oral health and satisfaction above all else, and we take your feedback seriously. Upon review of your case, we want to assure you that all treatments were performed following the highest standards of care and precision. It’s important to note that veneer stability can also depend on various factors, including oral hygiene and lifestyle habits. That being said, we would like to better understand your concerns and work towards a resolution. Our patient consultant will be in touch with you shortly to discuss this matter further. We are committed to ensuring every patient has a positive experience and encourage you to reach out directly so we can assist you.
After 12 years of dental problems following a cancer diagnosis, I finally decided in 2024 to undergo a complete dental restoration. A German dentist quoted me over €36,000 for eight implants—even though ten of my teeth were already loose and I wanted to save them. It just didn't feel right. After extensive research, I chose Prime Dental Clinic in Istanbul. The many positive reviews gave me…
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me confidence. From my very first appointment, I received a professional welcome and examination. Three doctors took their time, 3D scans and X-rays were taken, and I received comprehensive advice. I was advised to have all my remaining teeth extracted and replaced with eight implants (four on top, four on the bottom). I trusted this recommendation—and I haven't regretted it. In just one four-and-a-half-hour session, all my teeth were removed and the implants placed—completely painlessly, professionally, and with a great deal of warmth and compassion. After more than six months, I returned in May 2025 for my final treatment and now have my permanent teeth. The result: a new lease on life. I can eat, laugh, and go through life with confidence again. What I would particularly like to emphasize: • The organization was first-class: airport pickup, hotel, transfers – everything ran smoothly. • The clinic is state-of-the-art, clean, and very well-equipped. • The entire team was friendly, patient, and empathetic – no stress, no rush, just a good feeling. • A special thank you goes to Pelin, my German-speaking support person, who was always there for me. Even when there were occasional language difficulties, she was there for me with heart and dedication. • And most importantly: I paid less than €10,000 for everything – including hotel, transfers, treatment, and flights. That's a fraction of what it would cost in Germany – with the same, if not better, quality. ★ ✅ Conclusion: Anyone willing to undergo treatment abroad and who speaks a little English (or can manage with gestures) will receive top-notch medical care at a very fair price – in an atmosphere characterized by humanity and compassion. I am incredibly grateful and would do it again in a heartbeat. Highly recommended!
I'd like to sincerely thank Dr. Esin and the clinic staff for their professionalism, caring attitude, and attentiveness. A special thanks to Elnara for her excellent translation assistance. I couldn't have done it myself. The clinic is of a very high standard (believe me, I have something to compare it to). They tell you the price you'll pay, with no hidden extras. The price is quite reasonable…
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for Istanbul, especially for this quality of work. Everything was very clear and professional, without unnecessary rushing. The staff is very responsive, welcoming you from the moment you step in, with a wonderful atmosphere and warm smiles. The delicious coffee with a sea view was a nice bonus. Thank you so much, I'll definitely be back if the need arises, and I'll recommend you to others!
Absolutely excellent, state of the art facility, If I could give more than 5 stars I would. You may ask the question why? Ok, let me explain, It's an All-Inclusive Dental Vacation. My wife and I was picked up by a Limousine at the airport, that took us to a lovely hotel, literally 10 minutes from the clinic. Breakfast was complimentary, which was great, but more importantly, my consultant Idle,…
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she was so amazing, friendly, as if I had known her for ages, and her English was perfect - let her be your consultant, INSIST, ask for her. My Doctor, Ersin Arican, was simply the best dentist ever; very professional, pleasant, easy to talk with, listened to my concerns and reassured me that all would be well. As an added bonus, it was a PAIN FREE experience, super important, and I 100% recommend the clinic. The entire staff was friendly and anticipated our every need. Oh! even when my lips got dry, the assistant lubricated my lips with lip balm during the procedure - who does that? Simply The Best, better than all the other dentist's I've experienced in the UK and USA at a 10th of the cost, YEAH, 1/10th. The very best for less, top notch work, nothing else compares. I recommend Clinic Prime Istanbul and stand by my experience ONE HUNDRED PERCENT !!...Limousine back to the airport after 5 days, again FREE. By the way, this bit is super important because I was concerned, the price they charge is inclusive, simply put, there are NO incidentals, what they quote is what you pay. If they find that you need an extraction, FREE, root canal work, FREE, fillings, also FREE, that was HUGE for me because all the other clinics escalate their costings according to what they find. Clinic Prime Istanbul - the one and only price made me feel very much at ease. Thank you all for your hospitality, customer service, care, lovely environment and your attention to detail, because I was scared, and you made me feel relaxed and at ease, ....as if i was not at the dentist, really cool like a hang out spot. I hate dentists, but I love you all, I wish they could all be like you. This is what separates you from the rest, that is why you are the best, so please continue doing outstanding and rewarding work - by changing lives with smiles - Cheers !!
It was a very caring institution. Sitting in that chair is a phobia for most people, but you can go with peace of mind. There's no need to worry about how it will turn out; thanks to them, I overcame that fear. I'd especially like to thank my instructor, Alp. Everyone is so friendly and the best at what they do.
I want to acknowledge the wonderful service of the woman who treats and cares for each person as if they were her own child. She makes the service and cleanliness of this place incredible. Thank you so much, my friend Nahine.
Fantastic experience from start to finish. No hidden costs and the final work was superb.
I recently visited Clinic Prime Istanbul for a root canal and crown placement, and couldn’t be happier with my experience. The procedure was completely painless and completed in 2 visits that was an hour long. The clinic itself is modern, …
I’m a student living in Germany, and I recently visited Clinic Prime for a root canal, filling and cleaning. I didn’t feel any pain during or after the procedures and left feeling completely satisfied. A big thank you to the entire team and especially to Dr. Alp for their care and treatment. Thanks so much!
The doctors and their assistants were very experienced and friendly. I had a smooth treatment process. Thank you very much to the entire team.
I recently traveled from Germany to Turkey for dental treatment and I couldn’t be happier with my experience! From the moment I walked in, the team was incredibly friendly and welcoming, making me feel comfortable and at ease. A special shout-out to Alp for giving me a fantastic new smile! The entire process was smooth. I would definitely be visiting again for future treatments.
I finally put an end to my years-long dental problems 🙏 I would like to express my sincere gratitude to Dentist GÖKHAN BAYINDIR and Oral and Maxillofacial Surgeon EZGİ GÜLÜM, as well as the entire Clinic Prime team, for enabling me to get rid of my missing teeth with the right planning and treatment methods. …
Amazing care and attention every step of the way. Highly recommend!
I was very pleased with the clinic and Mr. Ahmet's presentation. Both the cleanliness inside and the friendliness of the staff showed how high-quality the place is. Keep up the good work!
I had the opportunity to visit Dt. Alp Yıldıran for my dental treatment, and I am extremely satisfied. He is highly professional, friendly, and meticulous in his work. He explained every step of the treatment process in detail and kept me …
A clinic that does its job well. I recommend it to everyone. Special thanks to Dr. Alp.
If you have a serious problem like I have, do not go to this clinic! Before going there I had sent a 3D scan and numerous photo's/x-rays and I told them I had an accident when I was eight years old. I explained what happened and also expressed my concern that there might not be enough jawbone and I was told that they could help me with bone grafts and implants. It was no problem. First day I was…
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s charged for four implants, but when the surgeon explained they could not place implants where an abcess was removed which left scar tissue, I was refunded two implants.. however, you pay 10% extra bank commission and they do not refund that. They should never charge you before a treatment, but the worse thing I think is that they lured me to come fly over when they could've been honest by telling me upfront they couldn't give me all the implants I wanted. They also suggested to get a six element bridge on two canines by shaving off some of the teeth. Instead of using my dentures on how to align the elements, they just gave what visually looks as straight teeth from the front, but feel very weird because they made one canine so much shorter and if you look closely it's not actually straight at all. Also, for the long term it's not a good idea to have a six element bridge fixed on two teeth. If you need cheap implants and a simple fix they're okay, but if you have a serious problem do not make the mistake I made and avoid this clinic. Edit: There was no mix up, I do not use my real name on the internet! Changed my rating from two star to a one star.
Reply from the clinic
Dear Glaucus Augustus, Thank you for sharing your feedback. However, we believe there may have been a mix-up, as we have no record of your visit to Clinic Prime Istanbul. Our clinic is located on the Anatolian side of Istanbul, in Kartal, within ISTMarina Shopping Mall, and we do not have any branches. We believe you had a bad experience on another premise. Please feel free to reach out to us directly so we can assist further. Wishing you all the best!
I had a tooth extraction done here, and I’m very happy with the service. The location is excellent within Istanbul, making it super easy to access. Highly recommended
I recently had a root canal and was very pleased. I'd like to thank my doctors. They managed the treatment process both professionally and gently. They provide reliable service in a clean and modern environment.
The Clinic was very good. Staff, Nurses and Dentist all friendly and did good job. Dr Ersin was Excellent explained all my treatment and always made sure I was comfortable and ok.
I got my crown in Istanbul couple months ago and at first I love my smile but it didn’t long lasting. My crown is come off 😥. And I need to cost more in uk now. I love the way they treated me but the most important is quality. …
Reply from the clinic
Dear Derartu Senaf, Thank you for sharing your experience. We’re sorry to hear about the issue with your crown. After checking our records, we couldn’t find a match for your name, so it’s possible you may have been treated at another clinic with a similar name. At Clinic Prime Istanbul, we pride ourselves on providing long-lasting, high-quality dental solutions. If you’re planning to visit Turkey again, we would be happy to assist you and provide a free consultation to assess your situation and offer the best solutions. Please don’t hesitate to contact us directly for more information. Wishing you the best, Clinic Prime Istanbul
Please do not choose this clinic. Yes they're priced better but they will cancel on you with zero notice so you can't cancel your flight and they won't refund you're deposit. They're very good until you have problems. Imagine if you need anything after a operation!! DO NOT USE THIS COMPANY
Reply from the clinic
Dear Sir/Madam, We regret any inconvenience you have faced. However, it seems there might be a … More
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