CitySmile

short-lived. Two and a half months later, in March 2024, I developed a terrible toothache under the crown (i.e., the bridge, a solid structure). I immediately went back to this clinic, to see Tamuna, to somehow resolve this issue, as I didn't understand how a treated tooth with no nerves could hurt so badly. They took an X-ray there, but they didn't see anything on it. They sent me to another clinic for a CT scan of my upper jaw. That same day, I took a picture and sent it to Tamuna, hoping it would reveal the cause of this excruciating pain. But even the CT scan showed nothing. Tamuna told me so personally: "My colleagues and I looked at it and saw nothing. We don't know why you're hurting so much. It's probably because the bridge is putting a lot of pressure on your tooth. Therefore, your tooth was treated very well. Take antibiotics." I wasn't satisfied with this answer; even I was surprised they didn't see anything, but the pain was so severe that painkillers were barely helping. So, I decided to visit other clinics, showing them the CT scan. Ultimately, after visiting four more clinics, the doctors told me I had a large cyst above my tooth, and the sooner it was removed, the better. So, my question is: what kind of "competent" specialists are they at this clinic if they couldn't see the cyst in a detailed scan? Specialists at other clinics also told me that this tooth should have been removed immediately; it's impossible to cover such a complex tooth with a cyst with a crown. Secondly, they should have offered me a CT scan first, and then assessed whether a crown was suitable. But the specialists at CitySmile, specifically Tamuna, simply asked me about this tooth, asking if it was bothering me, and didn't even retreat it! They left the old filling in place, didn't examine it in detail (X-rays don't count, since cysts aren't visible on those images), and simply placed a bridge over the old filling! I don't know if it's a lack of qualifications, or if they just treat patients like they think they'll get away with it, but they offered no guarantees, and there's no refund for the crowns. And because they couldn't double-check, I now have to re-treat everything, just saw up the bridge and throw it away, and now only have to get an implant! And all because Dr. Tamuna was too lazy to properly examine the tooth, instead of asking the patient if it hurts and making a decision based on that. She didn't even re-treat it or replace the filling with a fresh one! Even though the filling is already about 10 years old! In conclusion, I want to say that the specialists at this clinic lack qualifications, they don't know how to read x-rays, and they have a superficial attitude toward the patient's health. They might be able to treat a mild cavity and put in a small filling, but they can't handle more complex cases. NO, NO, AND NO, NO!!!! They only managed to get a filling for one tooth on the third try!!! And that one needs to be redone! Because with the filling, it's completely sensitive, as if there's an open hole. Also, the dental hygiene is subpar; there's no noticeable difference afterward, but water and all the solutions splash in your face. The poor patient preparation for the procedure could have been overlooked if the treatment had been high-quality, but theirs is substandard across the board! I DO NOT RECOMMEND THIS CLINIC! Don't be fooled by the fact that they work with insurance; it doesn't improve their quality!