Patients
Reviews of Centro de Salud Bucal Dra. Zoila Fernandez.
Santo Domingo, Dominican Republic. 45 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 45 reviews
Dr. Zoila is exceptional! I was researching dental clinics in Santo Domingo that had ethical dentists who conducted thorough evaluations, educated patients, and prioritized the patient's best interests. I found excellent reviews of this clinic and decided to schedule an appointment with Dr. Zoila. I went to my appointment, and all my expectations were met. I only had a cleaning, but Dr. Zoila took…
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her time with me, evaluated me (she even took x-rays), listened to me, answered all my questions clearly and simply, and I left the appointment feeling very informed about my oral health. And I can't even mention Dr. Zoila's great tact and kindness, or the excellent customer service from the receptionist!
Reply from the clinic
Alexander, I'm so glad our explanation helped you find the peace of mind you were looking for. Thank you for being such a thoughtful, polite, and cooperative patient. I hope to see you soon. 🤗
I want to express my satisfaction with the service I received. The staff was professional, friendly, and very attentive to every detail of the procedure. I felt safe and well-guided at all times. I highly recommend this clinic for its excellent service and the quality of its work.
Reply from the clinic
Wilkenia, we're so glad you felt safe and well-guided! This feedback is very special to us because it shows us that our efforts have paid off. Thank you for your trust. Hugs 🤗
Dra Zoila Fernandez is an excellent dentist who is very accommodating, warm, and very service-oriented. From the very first appointment patients like us who are not well-versed in the Spanish language, we immediately feel at home from the genuine warmth and care that Dra Zoila had shown us as well as the very courteous staff from her clinic. She has a way of dealing with people that transcends…
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beyond verbal communication. They can also speak English so it’s a great plus for those who have zero to limited Spanish like us. We are very satisfied with the dental work she has done. We had been searching far and wide for a dentist who is focused more on preserving one’s teeth and focused mainly on the well-being of her patients without prescribing unnecessary procedures, and we are grateful we found her clinic. We also appreciate her honesty and transparency on all the options she provided, the cost, the procedure, and expectations of the possible outcomes. Moreover, besides from being very kind yet professional on all their dealings with their patients, they are also very organized on their appointments such as having a prior reminders days before the appointed date and time, as well as being on time on the set appointment hours. Hardly any time wasted waiting during appointments. On behalf of my family who had multiple appointments with her, we highly recommend Dra. Zoila Fernandez. Her excellent and quality service is worth every peso spent!
Reply from the clinic
Novi, your beautiful review fills us with profound satisfaction! Thank you so much! From the moment you walked into our office, we felt a special connection. Treating such kind and cooperative people, with such a clear focus on quality, is a true gift. Knowing that you felt "immediately at home" and that we were able to overcome the language barrier is the greatest compliment. It's exactly what we strive for. I'm honored that you recognize our philosophy: dentistry is about preserving teeth and caring for long-term well-being. We will always be honest and transparent about the options, costs, and expected results. We value time immensely, which is why punctuality and organization are fundamental to us. I'm glad you didn't have to wait. On behalf of my entire team, I sincerely thank you for your powerful recommendation. It motivates us to continue offering quality service. I hope to continue caring for your smiles for many years to come. Thank you so much for your trust. Always at your service. Dr. Zoila Fernández
We visited Dr. Zoila from Puerto Rico looking for quality. The experience with Dr. Zoila has been unique. For years, my dental treatments have been painful, but with her, everything was different. Her treatment is gentle, understanding, and quality. I recommend her 100 percent. Her work is excellent and natural.
Reply from the clinic
I'm so glad you felt treated with kindness and empathy; you deserve it. Thank you for being such a kind and helpful person. Have a nice trip!
Excellent treatment and service. Dr. Zoila's guidance, dedication, and commitment were unique for both my wife and me. We will return soon. I recommend her 100%. Blessings from Puerto Rico 🇵🇷
Reply from the clinic
Emanuel, thank you for being such a cooperative patient. I loved how beautiful your smile was. Thank you so much for your trust. See you soon.
I'd always found going to the dentist difficult, and this time I had a problem that worried me a lot. However, the team not only solved it wonderfully, but they also made me feel comfortable and safe the entire time. They explained the procedure to me patiently and gently, using state-of-the-art equipment. It was a 5-star experience from beginning to end!
Reply from the clinic
Marcelo, we're glad you felt comfortable and at ease; that's what we're working hard for. We also appreciate your cooperation and efforts to restore your beautiful smile. We're here to serve you. 🤗
The best experience I've had with good treatment and good work, very professional towards me.
Reply from the clinic
Thank you for your amazing review. We're so happy to hear that your experience was so positive and that you felt so well taken care of and received such professional work. For me, every successful outcome is a true collaboration. Your trust and dedication throughout this process were key to overcoming the complexity of your case and achieving the spectacular results you have today. Along the way, we formed a true team. It's an honor to be a part of your story and to see your new smile. Thank you for trusting me and my work! 🤗 It's an honor to be a part of your story and to see your new smile. Thank you for trusting me and my work! 🤗
My experience with Dr. Fernández has been a 10/10. Kindness, familiarity, hospitality, good treatment, and professionalism. Dr. Fernández is very diligent. After the evaluation, she shares the available options with the patient and allows them to make their choice. Before each procedure, she explains the procedure step by step. She works delicately and without rushing. The physical facilities…
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are very good and accessible. Her entire staff is very professional and friendly. Positive results. Happy smile.
Reply from the clinic
Mr. Ivan, thank you for your feedback; it helps us a lot. 🥰 Just as you mentioned, Dominicans and Puerto Ricans have felt like cousins ever since we met. 😂 It was a pleasure serving you. Thank you for being such a kind and cooperative patient, and above all, for being such an exceptional human being. We hope you have a wonderful trip home and that you can come back to enjoy our country again soon. Warm regards. 🤗
I just got done with having dental work in The Dominican Republica, and I am so happy and honoured to have found Doctora Zoila! Over 30 years of experience, an evaluation, a top filling, a very professional cleaning, and then today she fixed a tooth whose lower part broke off in a very difficult area to reach and work on. She didn't use anesthetics, not because she couldn't, but because she went…
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very slow and with incredible care! I've never felt so good after having dental work done before! Doctora Zoila Fernandez is now my go to dentist going forward into the future!
Reply from the clinic
What a wonderful review!🥰 The truth is that all our efforts are directed toward ensuring our patients feel well treated and supported throughout their entire process. We know that being a patient isn't easy, which is why we strive to provide peace of mind and confidence. We are so happy to have achieved this with you. On the other hand, we appreciate that you were a very cooperative patient, and above all, we appreciate your trust. We hope to be part of another short vacation here in the Dominican Republic. Hugs 🤗
I came to DR to see Dr. Zoila Fernandez for a minimally invasive teeth restoration, and I couldn’t be more pleased with the results. The work looks incredibly natural—no one can even tell I had anything done. The staff was professional, the environment was clean and comfortable, and everything was explained clearly from start to finish. I highly recommend this place.
Reply from the clinic
Dear Richie, thank you so much for your kind words. We truly felt very comfortable caring for you, and we greatly appreciate and value your trust and your level of awareness as a patient. Hugs. 🤗
I've been seeing this doctor for years, and she's always been excellent in terms of quality, treatment, and expertise. I wouldn't change her for anything :)
Reply from the clinic
Dear Cibeles, thank you so much for your kind review, it's always a pleasure to have you visit. Hugs 🤗
I want to say that Dr. Zoila has been, without a doubt, the best dentist I've ever met. From the first appointment, the experience was extremely pleasant. The customer service, even from the first phone call, is exceptional, a credit to her virtual assistant. Likewise, her assistant, Emmanuel, also proves to be a very attentive and friendly person. Dr. Zoila stands out for her clarity in…
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n explaining each procedure; she speaks honestly, in a detailed, and understandable manner, always trying to make everything easy for the patient to understand. It's difficult to find professionals who not only master their field, but also love what they do and convey it with such dedication and excellence. I definitely recommend her with complete confidence.
Reply from the clinic
Thank you so much, Melissa. We greatly appreciate your feedback. Your case was a challenge for us, as we understood that the most important thing was to restore your peace of mind. We are delighted to know that our efforts resulted in a better quality of life for you. Your feedback on our assistants fills us with joy, as it shows us that we are keeping our promise that our patients will feel well treated, well supported, and well informed from the first day they contact us, long after their treatment is completed. Thank you for your trust, and we will always be here to answer your questions and concerns. A hug. 🤗
Deciding to travel to the Dominican Republic to treat my dental problems with Dr. Zoila Fernández has been one of the best decisions I've ever made. She treated me and, from what I saw, all her patients, in an excellent manner. The atmosphere was very refined and elegant, and the hygiene was impeccable. Thank you.
Reply from the clinic
We're so glad you felt so good! Thank you for taking the time to appreciate our work, we hope you come back soon 🤗
Excellent service, humane, available and very attentive. I recommend it. Emergency care abroad, I felt very safe.
Reply from the clinic
Flavio, we loved helping you get your beautiful smile back! It's a pleasure working with such lovely people like you 🥰 We hope you enjoy your vacation in the Dominican Republic. Hugs 🤗
Excellent doctor, good service and excellent hygiene, never changing location.
Reply from the clinic
Yaniri, thank you so much for letting us know that you appreciate the effort we make to maintain impeccable hygiene, a 🤗 and thank you for your feedback 🤗
I have been seeing Dr. Zoila for many years, since she had the foundation. What I have liked most is the way she treats me and the way she explains each process. Since I started seeing her, I haven't visited any other dentist.
Reply from the clinic
Thank you, Carlos, for your feedback! 🤗 What has given me the most satisfaction is seeing the change in your mouth; teeth and mouth that look healthy and well cared for. Thank you for being such a cooperative patient! 🤗🤗
I'm María Galan, living in the United States. I've been taking care of my teeth with the beautiful Dr. Zoila Fernandez for many years. I have so many reasons to recommend her that I wouldn't be able to write enough here. I was terrified of going to the dentist, but she was the one who helped me, and today, I can undergo any procedure without any problem. Her team is excellent; she treats…
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everyone equally, from the secretaries to her assistant. She is a welcoming comfort, with lots of attention and kind treatment. I call Dr. Zoila "Angel Hands." Very professional. Thank you, Doctor, for your excellent service and for taking care of something as important as our oral health. God bless you.
Reply from the clinic
Beautiful Mary, your visit is always a great pleasure for me. Thanks for such beautiful review, I appreciate and value it. A 🤗 …
My opinion as a patient of Dr. Zoila Fernandez: Her kind and gentle treatment, both from her and her staff, makes you feel like you're with family. Second: her skill and passion for her work are a testament to the excellent quality of her care. I am very satisfied with the treatment and the quality of her work.
Reply from the clinic
Response from the owner Edited a year agoLoreto, thank you so much for your trust. Your visit to our office is simply like a visit from a longtime friend. Thank you for being such an excellent patient and a wonderful person. Hugs.
I came from Houston tx, referred to this dentist from friends and family. Very nice place awesome staff, very professional and took great care of me. I would highly recommend her. Thank you Dr.Zoila Fernandez for your great care
Reply from the clinic
Clarence, thank for taking your time for this review. I hope to share more on your next Trip
Excellent service. I give this place a 10 out of 10. Professional staff and very courteous. Dr. Fernandez y excellent. She gives detailed descriptions of the service to be performed. The facility is clean. I would come back for all my dentistry needs.
Reply from the clinic
Valentina, we greatly appreciate your review, it helps us give our international patients a vision of what they can expect when they visit us. On the other hand, it was a pleasure for us to serve you and your husband since you are very nice and very cooperative people. You can always count on us. A hug
Excellent, everything is great, the result has been positive in the time I've been here, they provide good service
Reply from the clinic
Eliana, thank you for your feedback and for all these years of loyalty.
One of the many things I appreciate about their service is the care they take with each patient, their respect for time, and their commitment to ensuring patients receive timely and clear information. It's definitely important to them that patients receive excellent service and feel comfortable and well-treated when they contact them.
Reply from the clinic
Adelaida, thank you for your feedback. It shows us that, through our actions, we have successfully conveyed our service philosophy clearly and effectively. Thank you for this review.
I have been a patient of Dr. Zoila for many years. I came in very sad and discouraged, but thanks to the doctor, I feel very safe and happy with the work she has done for me.
Reply from the clinic
Maria, thank you for this wonderful review of our work. Your trust, cooperation, and loyalty have allowed our efforts to maintain your oral health to yield the results we've seen over time. It's a pleasure to be your dentist. Maria, thank you for this kind feedback on our work.
My experience at the Center has been excellent. I've taken my children since they were little and they're adults, and I wouldn't change it. Dr. Zoila Fernández and Dr. Gloria Red are excellent, apart from the quality of their work, the human treatment at the center is the best.
Reply from the clinic
Amantina, we greatly appreciate the trust you and your family have always placed in us. Thank you for your continued cooperation and loyalty. We will always be here for you. Thank you.
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