Patients
Reviews of Cancun Dental Design.
Cancun, Mexico. 118 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 118 reviews
As a foreigner traveling to Mexico, I cannot say enough positive things about Cancun Dental Design. I was diagnosed with a rare condition called external root resorption (where the root of your tooth essentially disappears), which meant I needed an implant and crown. The quote I received at home in the U.S. was exorbitant, so I began researching other options — and I am incredibly grateful I found…
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this clinic. Their price was a fraction of what I was quoted back home, without sacrificing quality in any way. This was my second visit (February 2026) to complete the final stage of treatment, and once again I was impressed by how clean, modern, and professional the facility is. Everyone speaks excellent English, and the customer service is outstanding. During my first trip, I also had a dental cleaning and teeth whitening, both of which were very affordable and done beautifully. The entire team demonstrated exceptional professionalism. Oral surgeon Dr. Arturo Jimenez was calm, reassuring, and very clear in explaining each step while making sure I was comfortable. His assistant, Alex, was efficient and helpful throughout. Dr. Julian Flores & his assistant Ricardo placed my crown and was extremely thorough, making sure the fit and color were perfect. He even took extra time to educate me on proper care for my new crown despite having a full schedule, which I truly appreciated. They also make the entire process incredibly easy by providing complimentary shuttle service to and from the airport as well as to appointments. Kim at the front desk is organized, friendly, and ensures you always know your pickup and drop-off times. Ana, the back-office manager, patiently reviews treatment plans and pricing and answers all questions thoroughly. If you are a foreigner considering dental work abroad, I highly recommend Cancun Dental Design. The combination of expertise, transparency, affordability, and genuine care exceeded all of my expectations. I would return without hesitation.
Reply from the clinic
Jessica, thank you so much for your thoughtful review ✨ We’re truly honored you trusted us with your treatment and that your experience met your expectations both times. Providing transparent, high-quality care for our international patients is something we take great pride in. We’ll be sure to share your kind words with the entire team. It was a pleasure caring for you, and we’d welcome you back anytime 🦷😊
Hands down the best!!! This is my second time travelling to Cancun from Canada to have dental work completed at Cancun Dental Design . This round I had 2 root canals and crowns. The service and professionalism was 10/10. From the friendly smiles and service from the wonderful ladies at the front desk who work their magic with scheduling to the talented hygienist and doctors who really do care…
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about their patients and their well being. They go above and beyond with service and skills. I highly recommend Cancun Dental Design and will be back to have more work completed.
Reply from the clinic
Thank you so much for coming back to see us from Canada. Your continued trust truly means everything to our team. We’re so happy you had a 10/10 experience with your root canals and crowns. From front desk to doctors, we’re grateful you felt the care and professionalism we strive for every day. We look forward to welcoming you back soon 🦷✨
I met them and liked them a lot... I was excited to start my treatment but since then it has been a NIGHTMARE. I have been trying to pay for my proceedure ($15,000) and get an appointment to start the process.... and they barely respond -- and cannot figure out how to charge my card. I even was on a phone call mwith my back ON THE SAME LINE - AND THE ACCOUNT PERSON REFUSED TO GET ON THE LINE…
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TO FIX ALL THIS
An absolutely wonderful experience! Roberto was excellent, and made sure my mouth (and general comfort) were well taken care of. For four days in a row of dental work (unheard of in the United States), my mouth is happy.
Reply from the clinic
Hi, Andy. Thank you for sharing your experience! We’re so glad your treatment went smoothly and comfortably. Our team will be happy to hear this. ✨
I just want to share how truly happy I am with my experience at Cancun Dental Design. From the very beginning, the team made me feel welcome, informed, and completely at ease. They took the time to explain every step of the process and clearly outlined the work my teeth needed. I never felt rushed, and every question I had was answered thoroughly. I especially want to thank Dr. Roberto Sanchez,…
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, who did my crowns, along with his amazing assistants, Maria Koyo and Esmeralda. They were all so professional, attentive, and detail-oriented. Before placing my crowns, Dr. Roberto Sanchez made sure my teeth were in excellent condition. You can truly tell he takes pride in his work and focuses on doing everything properly and carefully. What really impressed me was the modern technology and sophisticated equipment they use. It made me feel confident that I was receiving high-quality, advanced dental care. Throughout the procedure, they consistently checked on me to make sure I was comfortable, which meant so much. And honestly, the cost compared to treatment in the United States was significantly more affordable — without sacrificing quality at all. I’m so grateful I chose Cancun Dental Design. I absolutely love my new smile and would highly recommend them to anyone considering dental treatment.
Reply from the clinic
Thank you for sharing your experience with us. We’re glad to hear our technology, attention to comfort, and quality of care made you feel confident throughout your treatment. Your recommendation truly means a lot to us, and we’re so happy you love your new smile. We look forward to welcoming you again! ⭐😊 …
I had my surgery today with Dr. Arturo Jimenez for two extractions and implants on my two front teeth. I experienced zero pain! I went in extremely nervous, but I was comforted with a Xanax, which helped tremendously. Dr. Jimenez was extremely professional and explained every detail of the procedure. Everything went exactly the way he said it would. Both he and his technician were incredibly…
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y kind and reassuring throughout the entire process. My wife and I were treated like family the moment we walked in the door!! I highly recommend this clinic and will provide an update after my return trip in six months. What really surprises me is that I was able to receive first-class dental surgery in another country, with beautiful scenery and amazing food, for around $6,000 TOTAL. That included a beachfront resort for four nights, Delta Comfort flight, food, and drinks. Cancun Dental care does not provide Margaritas BTW.. 😆 as they shouldn’t... Just saying In North Georgia, USA, my local dentist quoted me $12,000 USD just for the implant surgery and extractions — no beach view, no great food, and definitely no margaritas.
Reply from the clinic
Thank you for sharing your experience and for your trust. We’re glad to hear you felt comfortable, well informed, and cared for every step of the way. We truly appreciate your recommendation and look forward to welcoming you back on your next visit. 😊⭐ …
My husband and I have nothing but the absolute best things to say about this place. The entire staff is great. I have never experienced a dentist that takes so much time to explain things. Nothing is rushed and they really listen to your concerns. The bedside manner is top notch! It’s very clear that making you comfortable and easing your nerves is very important to them. My husband had dental…
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implant surgery and I had a cleaning and whitening treatment. I would recommend this place to anyone!! Thank you guys for being so great and friendly!
Reply from the clinic
Thank you so much for your kind words and trust. We’re happy to hear you felt comfortable, listened to, and well cared for. We truly appreciate your recommendation and look forward to welcoming you again soon. 😊⭐ …
I recommend this place above ALL others. Canadian, I’ve been wanting to get a smile makeover for 15 years, I’ve been researching, getting prices, doing my due diligence and finally landed on Cancun Dental Design and holy moly. The best experience. As SOON as I contacted them you can tell that they are not in it for money. They are in it to help you feel confident. Every single step of the way they…
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y were amazing. And i am nervous about dental work, I have anxiety around it and they helped me to feel at ease. The manager, the front desk staff were so kind, so attentive to my needs - they got me to and from where I stayed, gave recommendations, and even gave me an office when I had to take an hour long work call 😂 The doctors, technicians, behind the scene workers were SO attentive to detail. They noticed when my body movements changed if I was as feeling anxiety and checked in with me all the time. I was able to start my trip off with some dental, head to Tulum for 2.5 weeks, then come back and finish everything off at the end of my vacation Price wise. A FRACTION, and I mean a fraction, of the cost in Canada. And quality work. Like, the were detailed, attentive, we went through every little thing to make sure *I* was happy. And I am SO happy. My smile is still mine, it’s just more aesthetically pleasing. It doesn’t look fake. And have no pain. And when i smile at myself it feels like mine. Not just teeth put into my face…but my teeth enhanced and the level of confidence I have now. If you’ve been thinking about it…contact them. They are friends, they are family…and they are so skilled in their work. You can tell they take pride in what they do and also actually care about you. Will be coming here for the rest of my life. Will bring my kids, my mom, and tell anyone to come. Everyone goes to cancun lol so go see them even if it’s for a cavity fill or a cleaning or whitening or anything. They are going to treat you so well. I love it there!! Thank you!!
Reply from the clinic
Rebecca, reading your words truly means the world to us 💛 The fact that you researched for 15 years and chose to trust Cancun Dental Design is something we don’t take lightly. Knowing you felt safe, cared for, and supported — especially with dental anxiety — is incredibly important to our entire team. Your comfort matters just as much as your results. We love that you said your smile still feels like yours, just enhanced. That’s exactly our goal: natural, confident, pain-free results that feel authentic to you. Thank you for allowing us to be part of your journey, your vacation, and such a meaningful transformation. It would be an honor to care for you and your family for years to come. Welcome to the CDD family 🦷✨
Phenomenal team at cancun dental design. We were in contact with the lovely ladies at the front desk. They arranged to have us picked up from the airport. Got a deep cleaning and a mold made for a flipper, bottom partial. I was in tears after Doctor Julian helped with my fitting. Beautiful new smile. 😍 It was a little snug, and a small piec broke and came back the next day and Doctor Andre…
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took a new mold and made a whole new flipper in under 3 hours. Fits great 👍 and a huge boost in smile 😃
Reply from the clinic
Thank you so much, Karl! 🤍 We’re honored to be part of your smile journey. From the front desk to Dr. Julian and Dr. Andre, your experience means the world to us. Seeing your confidence and new smile is exactly why we do what we do. 😃✨ …
1. Lack of Consent and Professional Boundaries -My primary concern with this office was the aggressive and non-consensual approach to photography. Despite explicitly stating multiple times that I was uncomfortable and did not want "headshot" style photos taken, the male worker was persisin. It was insinuated that treatment could not proceed without them, which felt coercive. Since my dental work…
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was on my back teeth—none of which are visible in a standard smile—these photos felt unnecessary and invasive. A patient’s refusal of non-clinical photos should be respected, not ignored. 2. Financial Transparency -Because I was visibly uncomfortable and hesitant during the photo session, I felt I was treated with suspicion. I was required to pay for the entire service upfront before any work began. While I am happy to pay for services rendered, the timing and the "vibe" of the request felt like a reaction to my discomfort with their photography man/policy. 3. PMMA Temporaries & Tiny tip filling but i was charged for a large area even though they gave me a scale but no physical example 70-130. -Regarding the actual dental work, I had several concerns with my PMMA temporaries: • Anatomy & Function: The carving lacks definition, and more importantly, the bite feels off. I am constantly hitting the back teeth while chewing. • Marginal Fit: One of the temporaries is sitting below the gum line, leaving the edge of my natural tooth exposed. I am concerned about the risk of decay & sensitivity continuing due to this lack of coverage. 4. Hygiene Standards While cleanliness standards can vary, as someone with a high attention to detail. Im going to pass on any detail. Summary If you value your privacy and want your boundaries respected regarding photography, be aware that this office may push for extensive headshots regardless of your comfort level.
My husband had two upper front bridges done by Dr. Julian, and Dr. Zamora with nurse Ricardo. They made the process so easy with transportation to their office for all the appointments, the procedure itself, and then the follow up once we went home. They were super friendly, professional, and their clinic would easily pass the white glove test. We chose this clinic as per a recommendation and…
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also that they do everything in-house. They even had a specialist for every step of the way. We would highly recommend their services as the results were far better than we could’ve hoped for. It was well worth the trip from Canada. Thank you!!!
Reply from the clinic
Tanya, thank you so much for your wonderful review 🙌 We’re so happy to hear that your husband had such a great experience with Dr. Julian, Dr. Zamora, and Ricardo. Our team works hard to make the entire process smooth and comfortable, especially for patients traveling from abroad. It means a lot to know the results exceeded your expectations. Thank you for trusting us and for making the trip from Canada ✈
I am so pleased with the entire staff at Cancun Dental Design. Everyone is helpful, kind and knowledgeable. My worked was don’t by Dr Roberto along with Maria as his assistant. I’m very pleased with all of my experiences here. Highly recommend.
Reply from the clinic
Cherly, thank you so much for your kind words💖 We’re so happy to hear that you had such a positive experience with our team. Dr. Roberto and Maria will be very grateful to know how pleased you are with your … More
On one of the pieces of paper I signed it said something about the standard is excellence. JULIAN EL JEFE DENTAL! He listens and is very attentive to the details, all details! Hands down the most thorough Dentist of my life. He is very savvy, one would think he has been a dentist since grade school. Perfect blend of providing what you want with what's great for you parallel with what you need.…
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. He's will explain everything and the why behind it, he has more patience than a Pre-K teacher. He has an assistant who is the best DJ, quickest set of hands, as if he knows what the next request is, he smiles with his eyes when his mask is up, if you need anything and Julian is occupied he springs into action, not sure if he chooses Dos Equis but he is silently one of the coolest in the office.... ARTURO!! Ricardo and Juan is Cancun's Batman and Alfred. If you know you know, if you don't know then you need to tour Cancun Dental Design. You may find out Gotham city is your mouth lacking a super hero and his wise compadre! The office team is also great, they never missed a beat getting transportation to me when I relocated to another hotel during my stay. My flight was cancelled and I had to take an early bird flight, and they were up with the birds to get me to the airport on time. I called to verify names of whom took care of me and Gerry answered with "Good Morning Steven!" No matter where I'm at in life or the world this will be my dentist!
Reply from the clinic
Steve, Thank you for your kind and generous words. Your experience truly reflects our commitment to excellence, genuine care, and going the extra mile for every patient. ✨It will always be a pleasure to welcome you back. Warm regards The Cancun Dental Design Team 🤍
I am extremely grateful to all the staff at Cancun Dental Design for the excellent experience I had, especially to Dr. Samora for his patience and excellent work. Very satisfied and highly recommend. Thank you, Cancun Dental Design, Ruth.
Reply from the clinic
Thank you so much for your kind words and your trust. We're so happy to hear that your experience was excellent and that you were so satisfied with your treatment. We appreciate your recommendation and would love to see you again. 😊⭐
My name is Leilanie R and I just want to share how truly happy I am with my experience at Cancun Dental Design. From the very beginning, the team made me feel welcome, informed, and completely at ease. They took the time to explain every step of the process and clearly outlined the work my teeth needed. I never felt rushed, and every question I had was answered thoroughly. I especially want to…
Read the rest of this review
o thank Dr. Roberto Sanchez, who did my crowns, along with his amazing assistants, Maria Koyo and Esmeralda. They were all so professional, attentive, and detail-oriented. Before placing my crowns, Dr. Roberto Sanchez made sure my teeth were in excellent condition. You can truly tell he takes pride in his work and focuses on doing everything properly and carefully. What really impressed me was the modern technology and sophisticated equipment they use. It made me feel confident that I was receiving high-quality, advanced dental care. Throughout the procedure, they consistently checked on me to make sure I was comfortable, which meant so much. And honestly, the cost compared to treatment in the United States was significantly more affordable — without sacrificing quality at all. I’m so grateful I chose Cancun Dental Design. I absolutely love my new smile and would highly recommend them to anyone considering dental treatment.
Reply from the clinic
Thank you so much for sharing your experience and for your trust. We’re thrilled to hear you felt comfortable, well informed, and confident in the care you received. We truly appreciate your recommendation and are so happy you love your new smile. We look forward to welcoming you again! 😊⭐ …
I had my surgery today with Dr. Arturo Jimenez for two extractions and implants on my two front teeth. I experienced zero pain! I went in extremely nervous, but I was comforted with a Xanax, which helped tremendously. …
I like all of you, came to read all the reviews before making a decision for dental treatment outside of my home country. I was told by my dentist in the US I needed 17 crowns. The crowns were needed related to my grinding and clenching over my 47 years on this earth. The cost I was quoted was absolutely out of reach. I have been a user of medical tourism for other things in the past. I seeked…
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dental out for this need. I looked an many countries. Turkey, croatia and Costa Rica. I choose Cancun due to the closer proximity if I needed to come back with any potential issues. I looked at many clinics down in Cancun. I chose Cancun Dental Design due to tik-toks I watched from prior clients. I then read all the reviews. I decided I would come down for a consult. I found the technology was supurb! I felt very comfortable so I had an implant post placed on visit number 1. I needed to allow time for that to heal. Second visit- I had 28 crowns placed. I do wish I would have stuck with the 24 I was going to originally do. The is when the information becomes important.... My Dentist Dr. Fernando and assistant Perla. They did the work start to finish. The amount of time, detail, patience was impeccable. I like many suffer from dental anxiety. They were patient with me and allowed me the time I needed to calm. My teeth were transformed to a beautiful smile I can be so proud of. I am no longer feeling like people think my teeth look horrid. I can be confident my happiness can shine through. I did have to make a trip back down to have a tooth adjusted for my bite. My local dentist quoted me $800 just to adjust my bite. With airfare and airbnb, was still less expensive to fly down for 3 days ans enjoy the beach again. With all my confidence I can say the clinic is amazing. If I had to come up with any criticism. The wait area is small and couches a bit worn. They are expanding the wait area and improvements are coming. Other than this, Incan olnly give raving reviews. Thank you Cancun Dental Design for your care and access to afford extensive dental care. I will absolutely recommend to people I know!
Reply from the clinic
Thank you for your trust and for sharing your experience. We’re truly glad to hear you felt comfortable and well cared for throughout your treatment. It was an honor to be part of your smile transformation, and we truly appreciate your recommendation. ✨🦷 …
I was very skeptical going to another country to get medical care. However, after about a year of careful research comparing locations (Budapest, Istanbul and Mexico) we settled on Mexico and facilities we settled on Cancun Dental Design. The state of the art equipment and processes were vastly superior to what I found available in the US for the same procedures. Also, the procedures were a…
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great savings for us as cost conscious senior citizens. We were also concerned about all the normal things that would concern you like transportation, lodging, language barriers and security. The clinic is in the middle of the hotel district, they arranged (for free!!!!) ALL transportation for us once our plane landed, they spoke great English and they made sure that we were always comfortable. I do have to mention my doctor here, a board certified oral surgeon, Dr Fernanda Osorno, who spent long days with no breaks working tirelessly to turn my brown and broken teeth into a Hollywood smile! THANK YOU!
Reply from the clinic
Thank you so much for your kind review. We truly appreciate your trust and are glad to hear you felt comfortable and well cared for throughout your experience. It was an honor to be part of your smile transformation. We wish you many years of confident smiles! ✨🦷 …
I had my dental work done at Cancun Dental Design, and I honestly couldn’t be happier with how everything turned out. From the first consultation, they made me feel comfortable and informed. They took detailed scans, explained exactly what was going on with my teeth and bone structure, and walked me through the full treatment plan step by step. There was no pressure — just clear information so I…
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could make the right decision. The surgery itself went much smoother than I expected. I was nervous going in, but the team was calm, professional, and reassuring. The procedure was quicker than I thought, and the discomfort afterward was very manageable. They gave me clear aftercare instructions and stayed in touch to make sure healing was on track before moving forward. When it came time for the final crowns, I was blown away. The implants look completely natural, feel strong, and function just like real teeth. My bite feels balanced, and I can eat comfortably again without worrying. The attention to detail really shows in the final result. The clinic is modern, clean, and very well organized. Appointments were on time, and the staff was friendly and attentive throughout the entire process. Traveling to Cancun for treatment was simple, and they made scheduling easy. If you’re considering dental implants and looking for high-quality work at a fair price, I highly recommend Cancun Dental Design. I would absolutely choose them again.
Reply from the clinic
Alexander, thank you so much for your kind words 🤍 We’re truly grateful you trusted us with your dental implant journey. Knowing you felt informed, comfortable, and happy with your final crowns means everything to our team. It was a pleasure caring for you — thank you for your recommendation and for being part of the CDD family. 🦷✨
I want to say thank you and I'm very happy and grateful for all the attention you've given me. I recommend this clinic to anyone who needs it. It's been a pleasure being here. Blessings to all. Hugs.
Reply from the clinic
Manuel, thank you so much for your kind words 🤍 It fills us with joy to know that you felt well cared for and supported during your treatment. It's an honor for us that you recommend us and that you trusted … More
Came for the price (30% of dentistry in the San Francisco Bay Area) and will return for high quality of the work, sensitivity to dental phobic people (me) and a friendly supportive environment. Well done CDS! Thank you💕 …
Fantastic experience Extremely professional Will be booking in again next year
2024Fantastic work environment and service, it may not be what you’re used to but well worth your time and effort. Transportation from their facility to your hotel and airport are the best! The professionals here outstanding, invest in yourself with this experience you won’t regret it! Enjoy your vacation! Feb 2026 This would be my second time here for my dental procedure as planned, the Doctors…
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here are caring very professional and safety oriented.I truly don’t believe I’ll ever go back to a dentist in the U.S unless it is an emergency! Thank you Dental Design
Reply from the clinic
Thank you so much for your kind words! Your comments help us continue to provide the quality of our services you describe.
Loved my experience at CDD. When I arrived everything was so organized and easy. This is so important especially with this being my first time in Mexico. Very responsible and thorough staff. Helped me feel so comfortable. They did a great job on my teeth. One thing I can recommend is double check the prices to make sure everything you need is included. I was told a little higher price but they…
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changed it down once I let them know I was quoted a lower price.
Reply from the clinic
Thank you, Yelena 😊 We’re so happy you felt comfortable and well cared for, especially on your first visit to Mexico. We appreciate your feedback and are glad everything was reviewed and clarified. Thank you for trusting Cancun Dental Design with your smile. …
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