Patients
Reviews of Bio Sur Dental.
Concepción, Chile. 31 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 31 reviews
Dentist Camila Brevis is an excellent professional, very dedicated, kind, patient with little ones, and she also explains everything to us parents, which gives us a lot of peace of mind. We are very happy to have found her.
Everything was wonderful, the whole team was very attentive, the pediatric dentist was a 10/10, a beautiful experience and 100% recommended.
Highly recommended experience for our children with neurodivergent learning. And Dr. Camila Brevis deserves a 10/10.
The service at this clinic is excellent. The staff is very kind and caring, which is greatly appreciated. As a family, we are very happy with the results, as it is a comprehensive clinic that offers all the services we need to care for our teeth, from children to adults. 👌✨✔️
The staff have excellent self-esteem, and it's a pleasure to come here because they treat you very well.
Excellent service They always respond to messages And above all, they have a lot of patience and dedication when caring for children
This clinic is excellent and highly recommended. The service is very welcoming, and Dr. Camila Brevis is a wonderful professional, dedicated and gentle with children in every procedure. She teaches and treats them with immense patience and has greatly helped my little one overcome her fear of the dentist. We searched for many pediatric dentists before arriving here, still fearful as before (that…
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they wouldn't be able to treat her). But Dr. Brevis made my daughter feel very comfortable and confident, and now she adores her!
Excellent service, Camilo, Matías and Gabriela, a 7.0… thank you so much 🥹 …
I loved it! They were the only ones who treated me even though I was in pain. I went to several places, and none of them offered any options for pain management while they had available appointments until I came here. They answered all my questions and reassured me. The doctor and nurse who treated me were the best! I would definitely go back, and I highly recommend them!
Good morning I want to thank and recommend Dr. Camila Brevis and her team for their warmth and professionalism in treating children. I was pleasantly surprised to see my daughter overcome her fears and attend her appointment with the pediatric dentist. Thank you so much for everything. Highly recommended!
Terrible! I took my son to the dentist for an emergency toothache, they ended up giving me a quote for sealants, cleaning, learning how to brush teeth, they charged me 25 thousand just to do that quote, and 35 thousand for a filling that made him worse and ended with more pain and swelling in his face when I called the secretary on Tuesday telling me all this they told me that the dentist could…
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see him on Saturday!!!! From Tuesday to Saturday I had to wait for a 5 year old boy with a hellish toothache... I never ended up taking him to the MUC again and they focused on what they should have
Excellent care from all the professionals there. I'm undergoing a full treatment and so far everything has gone very well. I 100% recommend the clinic.
I went today with my daughter to the pediatric dentist and she was a sweetheart with my daughter. She didn't cry at all. She has a tremendous vocation that I never saw before. I thought my daughter would cry, but nothing. She was very kind and her diagnosis was very accurate. I will clearly go again and recommend this place because it was a pleasant experience for me and my daughter. Price 10/10
Highly recommended, excellent care and strategies used for the care of children.
I went to this clinic for the first time mainly because it's the only one open on Sundays. I think this initiative is fantastic. I was seen by Dr. José Cabrera and he was a 10/10—very welcoming and friendly. The entire treatment was painless, the prices were good, and the place was very comfortable.
I would like to recommend Dr. Gabriela Ibañez, an excellent and very kind professional who explains the procedure very well. 100% recommended, and I recommend the clinic as well.
I went for a cleaning, very worried because I have osteoarthritis of the jaw, but the doctor was very kind and had silky hands! Every time I felt discomfort in my jaw, he was always willing to give me time to get back to work. I'm very satisfied with the service!
They are expensive and get angry if you cancel on them for the same reason.
I was seen on March 13th for an emergency at Bio Sur Dental. From the call to schedule the appointment to the final goodbye, the entire team was outstanding for their cordiality. Not to mention that, during the procedure, the only slight discomfort I experienced was the anesthetic injection... good job, Dr. Camilo Rivas!!! I'm from Punta Arenas, and the staff is so kind that almost a month after…
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the appointment, they even send me a refund form by email. Thank you all so much... please multiply your efforts!!!
Excellent team of professionals. I had an outpatient procedure with them, and they explained everything they were doing to me at all times. Kind, dedicated, and supportive throughout.
Excellent, fast and very professional care from the doctor, highly recommended 1000%.
I scheduled an appointment with a professional, and upon arrival, I was immediately charged. A few minutes later, I was informed that the professional was at another clinic and couldn't see me because they were performing surgery, and that surgery had become complicated. I am truly appalled by the irresponsibility and lack of professionalism shown by this professional. How can they schedule…
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appointments if they aren't even sure they can meet the deadlines they themselves set? Zero judgment and planning.
Reply from the clinic
I'm so sorry you had a bad experience with us. I understand how frustrating this must have been, and I sincerely apologize. We know your time and well-being are very important, and we didn't meet your expectations. We'll look into what happened to prevent this from happening again. If there's anything else we can do to improve your situation, please don't hesitate to let me know. We're here to help and ensure you receive the best possible care.
At Bio Sur, the staff provides excellent service, from reception to the treating dentist. My case was handled by Matías Flores, a professional who takes the time to explain each procedure in detail, inspiring confidence. I highly recommend Bio Sur Dental Clinic.
Excellent service and amazing handling of children, my daughter is happy to go to Aunt Camila and Aunt Fran's.
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