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Patients

Reviews of BIMC Hospital.

Bali, Indonesia. 300 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.6

out of 5, from 300 reviews

5 265
4 5
3 5
2 0
1 25
Nadya Ayu via Google 5.0 out of 5
The training here was excellent. The facilities and explanations from the doctors and nurses were very clear. They also paid close attention to our mistakes during practice. Thank you for the knowledge! 💐 …
Reply from the clinic

Greetings from BIMC Hospital Kuta. Thank you for your experience with us. Your feedback is valuable to improve our services. We appreciate your trust and look forward to continue serving you in the future. Kind Regard

maya sefia via Google 5.0 out of 5
I took first aid training. The explanations were excellent. Hopefully, this is helpful.
joaquim resiliência via Google 5.0 out of 5
Overall, it is very good. The staff are helpful, providing information and assisting with my process of finalising the administration until the TB test. Very grateful.
Irene Hartono via Google 3.0 out of 5
My appointment was at 12 noon, and by 12:40 it still hadn't been filled. Please be respectful of other patients' time since I have time to go to the office. Next, try to schedule an estimate for how long the patient will spend at the dentist. You ask the patient for their purpose at each appointment. You should be able to calculate the maximum number of minutes or hours the process will take to…
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o avoid a domino effect on other patients. Update: I was treated at 1 p.m. On the positive side, the doctor was very helpful, friendly, and attentive.

Fabian S. via Google 5.0 out of 5
Outstanding, compassionate, and world-class medical care when it mattered most! ​We cannot express enough gratitude to the entire team at BIMC Hospital and Prof. Dr. Mahadewa. When our 13-year-old son was admitted following a surfing accident, with complete numbness down his entire left side, we were in an immensely stressful and terrifying situation. ​From the very first moment, the medical…
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team and staff treated us with unbelievable calm, warmth, and high professionalism. Their reassuring presence gave us peace of mind when we needed it most. The diagnostics (CT and MRI) were carried out quickly and thoroughly, and every step was explained to us with great care and competence. ​Thanks to their outstanding care and expertise, our son recovered quickly, and the team was extremely helpful in coordinating all necessary clearance documents ("Fit to Fly") for our journey back home to Germany. ​A heartfelt thank you to the doctors, nurses, and reception team for their incredible support and humanity. You are truly exceptional!

Emily via Google 5.0 out of 5
The care my family received whilst here in Emergency was truely amazing. Thank you to the awesome staff for helping us to understand everything as we went along and kept my daughter comfortable and calm.
Meng Han Yan via Google 5.0 out of 5
Overall, I had a positive impression of this hospital, particularly because of its international standards and responsive service. The hospital is accredited by the Australian Council on Healthcare Standards International (ACHSI), which reflects its commitment to maintaining high standards of care. It’s no surprise that the hospital is popular among international patients, as language is certainly…
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y not a barrier here, with English communication being well supported. The staff are attentive and responsive, with quick response times whenever assistance is needed. The doctors may generally look quite young, but don’t let that fool you—their knowledge, professionalism, and genuine passion for addressing patients’ concerns are impressive. The hospital also provides first aid training and has long-standing experience in medical evacuation services, which adds to its capabilities, especially for patients who may require more complex medical support or international transfers. The prices may not be directly comparable to other hospitals, but in my opinion, the value you get is worth it. Overall, a hospital that offers a high standard of care, responsive staff, and strong international-level services. The only downside is that parking can be a bit challenging, especially during busy hours.

Qiao Jieyu via Google 5.0 out of 5
The hospital staffs are very patient and professional!
Daniel via Google 1.0 out of 5
This place is a scam. I went here to do several tests - they overcharged me by $200+ and promised to refund the money as it was a mistake. Several months have passed and I didn’t receive the refund. They also stopped responding to my messages.
Reply from the clinic

Greetings from BIMC Hospital kuta. We apologize for the inconveniences caused. We do concern with your experience with us. Please send the email to [email protected] so we can check and confirmation to our team. Thank you.

Gungden via Google 5.0 out of 5
I've had my MCU here twice, the service is friendly and good.
Ngurah Tri Okta Arya via Google 5.0 out of 5
I highly recommend getting an MCU at BIMC Kuta. The nurses are friendly and helpful. The doctors also explain things in detail and are humble. 🫶 …
박세영 via Google 1.0 out of 5
If I could give zero stars, I definitely would. Please save your time and money and go somewhere else. I went to their Emergency Room (ER), and despite the waiting area being almost empty, I had to wait for 4 hours. On top of that, the prescription they gave me was completely incorrect, so I had to call another doctor to my hotel room afterward. To make matters worse, their medical fees are…
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e ridiculously overpriced for such appalling service. If you need urgent medical care, do NOT come here. I highly recommend finding another hospital. Seriously, go somewhere else. I went to the Emergency Room (ER), and even though the waiting room was almost empty, I had to wait for a whopping 4 hours. The prescription was also strange, so I eventually had to call a doctor to my hotel. To make matters worse, the treatment costs are ridiculously high compared to this terrible service. If you need emergency medical care, I strongly recommend that you absolutely do not come here and go to another good hospital. If I could give zero stars, I would have definitely given zero.

Reply from the clinic

Greetings from BIMC Hospital kuta. We apologize for the inconveniences caused. We do concern with your experience with us. Please send the email to [email protected] so we can check and confirmation to our team. Thank you

eci talankollo via Google 5.0 out of 5
A clean hospital with friendly staff
M J via Google 1.0 out of 5
I strongly do not recommend this hospital. I paid around $1,000 for a PRP injection, and after the payment, I received no follow-up whatsoever. There has been absolutely no aftercare or monitoring of my recovery. Even when I contacted them again to ask for a follow-up because I am still in pain, I received no proper support or response. Very disappointing. Avoid this hospital
Alexandra Francis via Google 5.0 out of 5
Amazing experience: super clean, organised and polite. Extremely experienced and knowledgeable practitioners with all the latest equipment. Highly recommend
Reply from the clinic

Greetings from BIMC Hospital Kuta. Thank you for your experience with us. Your feedback is valuable to improve our services. We appreciate your trust and look forward to continue serving you in the future. Kind Regards

Sagarangga Ariesta via Google 5.0 out of 5
The service at BIMC is good, the nurses and doctors are friendly, the MCU room is clean, the toilet is clean and fragrant.
oussama baazaoui via Google 1.0 out of 5
BIMC hospital is good for scamming tourists. I got eye infection because of rice insect and I wanted to see eye doctor. At the reception they told me consultation fees are 1 800 000 rp (around 100$) and she wrote amount on calculator after small discussion with her collegue. I refused and went to ´Rumah Sakit Mata Ramata Hospital ‘ at reception they gave me detailed invoice to see docter for…
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353 000 rp (around 20$ ). I did consultation and I paid medecine and total wad 540 000 rp. DO NOT GO TO SCAMMERS !!!

Jemima Reynolds via Google 5.0 out of 5
Good and quick service, clean and fit me in for an appointment straight away! Would recommend!
Zaenal abidin via Google 5.0 out of 5
Best service and friendly people
Ayu Purnamayanti via Google 5.0 out of 5
The service is very satisfying and the staff are very friendly.
Isabel J via Google 5.0 out of 5
Starting from the reception, the nurses, and the doctors are doing a great job. They are all very friendly and kind and great in assisting all of the patients. The hospital is very accommodating. I enjoy all of the service I've receive so far and wish nothing but the best for this hospital!
Arlinputri Kujiria via Google 5.0 out of 5
The service is very good and satisfying, the cleanliness of the hospital is also very good
Yoni im (goni) via Google 5.0 out of 5
I was hospitalized alone for 2 nights and 3 days due to an inflammatory reaction and had my toe sutured. My husband was hospitalized for 3 nights and 4 days for an allergic rash. In short, I was hospitalized and had over 10 outpatient visits. The nurses and doctors were so kind. Not only did they explain everything in detail, but they also expertly scratched the itchy spots with perfectly tailored…
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ed treatments. Thank you again!👏 The hospital room was pleasant and clean, and the meals were good (unless you had an upset stomach, they provided regular meals brought in from a decent restaurant nearby). I think I was able to recover quickly thanks to the kind and professional staff. However... I hope I never have to see them again for any illness. 🤭🫡

Komang Sinta puspayani via Google 5.0 out of 5
The hospital is very fast in taking care of its patients. Thank you.

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