Patients
Reviews of BIDC Dental Clinic @ Siam Paragon.
Bangkok, Thailand. 152 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.4 out of 10
Overall score
BIDC Dental at Siam Paragon is Thailand's first JCI-accredited dental clinic and a Prime Minister's award winner inside the Siam Paragon luxury mall. JCI accreditation provides strong assurance for nervous tourists doing big-ticket implant or full-mouth work. Reviews from Australian, French, Israeli, German, and UK patients are uniformly positive with one outlier complaint about cleaning overcharging. A high-confidence choice for tourists looking for premium Bangkok dental care.
Authenticity
9/10Thailand's first JCI-accredited dental clinic with Prime Minister's award per profile, 284 Google reviews, named Dr Surawan Bannawat in reviews, located at Siam Paragon luxury mall.
Treatment quality
8/10Reviews report painless implant placement, wisdom tooth removal, broken front tooth repair, professional Zoom whitening; one Australian patient says better than any dentist in Australia.
Cleanliness
9/10JCI accreditation requires audited hygiene; reviewers describe clinic as clean, comfortable, very relaxing; no hygiene complaints in 50 reviews.
Team
8/10Multiple specialist dentists with Dr Surawan named for wisdom teeth; team appears stable with patient retention through orthodontic treatment cycle and retainer follow-up.
Price value
7/10One reviewer reports overcharging on basic cleaning where 1650 expected became higher and described as paying for tartar volume; otherwise prices described as fair value.
Tourist suitability
9/10Inside Siam Paragon mall heart of Bangkok shopping/tourist area, English-speaking staff confirmed by Australian, French, Israeli, German, UK patients, JCI accreditation gives tourists strong assurance.
What comes up well
- Thailand's first JCI-accredited dental clinic
- Prime Minister's award winner per profile
- Inside Siam Paragon luxury mall location
- Straumann implants and English-speaking team
- Dr Surawan Bannawat named for wisdom tooth specialty
Points to weigh
- One reviewer reports overcharging on basic cleaning by 500 baht with vague justification
- Specific implant or major-case prices not published
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 152 reviews
i had fillings done on a cracked tooth and cosmetic filling on 2 other teeth. at first everything was good and i was happy with the fillings but 1 month later the fillings started to crack so quality isnt the best unfortunately. i now have to get them fixed again
Wonderful service. Professional dental treatment. Great and very convenient location.
I have done the teeth cleaning here. It was a great experience with the professional dentist s. I recommend it.
Extremely friendly team. Very personable. Unfortunately, they weren't very thorough and, despite repeated requests, did more than necessary. Therefore, I paid five times the agreed-upon price.
Got a filling done here and it was not done properly, had to redo it immediately at my home country Edit: it was this clinic and I have used a different name to not be identified
Reply from the clinic
Dear Nicole, We have already checked in our patient record system. Did not found your information. Please kindly check that your post is exactly branch. Best regards, Customer care
Very good experience. The dentist and staff are very nice. Good location and convenient. Totally recommend
I was in so much pain on 11/10/2024. Dentist did xray & had advise me to return back to my country to seek treatment for root canal otherwise i need to stay in bangkok for 1 week. After considering i went to the clinic & i look for the dentist. eventually, the managed to get dentist that is able to abit of root canal (solving my tooth ache at least). They doesn’t sound promising & i went on to…
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o seek for 2nd option to dent@paragon (Please read my review there) and thankful my teeth was settle!!! because they whatsapp me & chased me back to my country & told me the dentist took leave 🤣🤣🤣🤣🤣 u think i’m a joke? please be nice.
Reply from the clinic
Thank you for ZiXin for contacting our dental clinic at Siam Paragon. Our dental network clinics use dental specialists system where a root canal would need to be treated by an endodontist relative to general dentist to ensure proper and successful treatment. As Siam paragon did not have an endodontist avail on your day of visit, we therefore referred you to another office location in getting root canal treatment done the next day. For your case, more than 1 visit and medication was likely needed to be left in the canal to heal. With concern on timeline of stay whereby the root canal treatment may not be done in one go, the option to start but complete treatment back home was given. We sincerely apologize if there has been any misunderstanding in English language on timeline of root canal treatment Thailand. We sincerely hope that you are feeling better and we can help service you again.
Great stuff and doctors. Very clean and reliable office. I highly recommend here!!!
The best dental practice in Thailand. Everything is geared toward the patient's well-being. In my opinion, there's no better place for your teeth. Professional, caring, and very personable doctors.
Dr. Anchisa has a very gentle touch and cleaned my teeth very thoroughly. Thank you so much!
The atmosphere inside the shop is great. The dentist has a gentle hand and the suction assistants are excellent. The counter staff are also lovely and knowledgeable. If you're looking for a dental clinic in Siam Paragon, I highly recommend this place. 😊 …
Excellent service from reception and appointment booking to the doctors. Many thanks to them.
I am terrified of the dentist and have had some really bad and painful experiences so one thing I was worried about when I moved to Thailand was finding a dentist I trusted. I have been to BIDC 3 times now, including for a filling, and each time I have felt reassured and calm due to their good communication (in English), and gentle treatment. They also do not seem to recommend unnecessary…
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treatments, as I have heard some other places in Bangkok do. I would definitely recommend them!
The staff were very helpful and the doctor was very lovely. 🥰🥰 …
Dentist has very well provided me to the importance information regarding on Dental care, and staff are so kind and best service approach.
BIDC at Siam Paragon The doctors here are kind. The staff provides good service. The place is clean, tidy, and luxurious.
The counter staff were all lovely. They gave excellent advice, were very patient, and provided great service. Dr. Suthaporn gave very good, straightforward, and lovely advice, which greatly relieved my anxiety.
The doctor was very attentive. This was the first time I've seen a place that uses both a machine and hands to scrape away tartar.
Dr Nat helped me fix my tooth and he’s very patient and amazing!
Absolute best dental experience. I had a cleaning and a dental crown done. Value and comfort go above and beyond. Highly recommend and I will definitely be coming back for all my dental needs :)
Thank you very much to Dr. Apichat and all the staff. I have been using their services for many years and I am very impressed.
I received excellent service and the perfect age; they were very helpful.
Great Dentist service, Descaling and ZOOM whitening is very good experience. Super recommend.
Dr. Norachai W., a specialist dentist and dental doctor, has been taking excellent care of my teeth for over 10 years. He is not only very kind and gentle but also highly professional in dental crowns. His skills and dedication to patients are truly admirable. If you need to see the No. 1 dentist in Thailand, I would highly recommend him. Dr. Norachai W. Thank you for being our great dentist…
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forever. ;-) Dr. Norachai at BIDC is the most expert dentist who cared for my teeth and performed dental crowns for me 10 years ago. I had to change dentists several times due to root problems, until finally I found Dr. Norachai at BIDC Siam Paragon. My life changed because he successfully performed the crowns for me, and they have lasted until today without any problems. If you need to see a top dentist for dental crowns, I highly recommend Dr. Norachai at BIDC Siam Paragon.
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