Patients
Reviews of BIDC Dental Clinic @ Siam Paragon.
Bangkok, Thailand. 152 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.4 out of 10
Overall score
BIDC Dental at Siam Paragon is Thailand's first JCI-accredited dental clinic and a Prime Minister's award winner inside the Siam Paragon luxury mall. JCI accreditation provides strong assurance for nervous tourists doing big-ticket implant or full-mouth work. Reviews from Australian, French, Israeli, German, and UK patients are uniformly positive with one outlier complaint about cleaning overcharging. A high-confidence choice for tourists looking for premium Bangkok dental care.
Authenticity
9/10Thailand's first JCI-accredited dental clinic with Prime Minister's award per profile, 284 Google reviews, named Dr Surawan Bannawat in reviews, located at Siam Paragon luxury mall.
Treatment quality
8/10Reviews report painless implant placement, wisdom tooth removal, broken front tooth repair, professional Zoom whitening; one Australian patient says better than any dentist in Australia.
Cleanliness
9/10JCI accreditation requires audited hygiene; reviewers describe clinic as clean, comfortable, very relaxing; no hygiene complaints in 50 reviews.
Team
8/10Multiple specialist dentists with Dr Surawan named for wisdom teeth; team appears stable with patient retention through orthodontic treatment cycle and retainer follow-up.
Price value
7/10One reviewer reports overcharging on basic cleaning where 1650 expected became higher and described as paying for tartar volume; otherwise prices described as fair value.
Tourist suitability
9/10Inside Siam Paragon mall heart of Bangkok shopping/tourist area, English-speaking staff confirmed by Australian, French, Israeli, German, UK patients, JCI accreditation gives tourists strong assurance.
What comes up well
- Thailand's first JCI-accredited dental clinic
- Prime Minister's award winner per profile
- Inside Siam Paragon luxury mall location
- Straumann implants and English-speaking team
- Dr Surawan Bannawat named for wisdom tooth specialty
Points to weigh
- One reviewer reports overcharging on basic cleaning by 500 baht with vague justification
- Specific implant or major-case prices not published
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 152 reviews
I had my braces done and had them changed here. Now that the braces are removed, I still come back here for retainer check-ups. The doctor and staff are lovely and very attentive to detail.
The experience was great! The dentist is very light handed and the staffs were friendly.
The doctor and the staff provided excellent care. Highly recommended.
The dentist is skilled and caring.The staff are happy to provide services with care.
The doctor is kind, the treatment is good, and the service is excellent.
Fair prices Excellent equipment My dentist was very gentle, much better than any dentist I've had in Australia.
Bad experience! I feel the doctor not doing his job well, he looks tired and made my teeth feeling numb and sensitive. Very fast, less than 20min done with the cleaning. Over charging for the basic teeth cleaning service. I told the receptionist when I made appointment that I expected to pay for the basic teeth cleaning at most about 1650baht. I questioned about the overcharging price , her answer…
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is for the amount of tartar I have. What? How do you measure the volume of tartar that cost 500baht? I will not go back to this Clinic again, and I don't recommend this Clinic as well.
Very good experience. I went for a tooth removal and dental implant placement and there was minimal to no pain for post-care. Highly recommended.
Very good experience, from booking over front staff, to checkup and teeth cleaning, everything was very nice and the clinic is very nice as well.
I came to the clinic with a broken front tooth and was treated quickly and professionally. The dentist was kind and attentive, and I felt completely at ease throughout the visit. I left with a natural-looking tooth and a big smile. Thank you to the amazing team – highly recommended!
The staff provided good service and spoke politely. The doctor worked carefully and provided good advice.
I used to feel very anxious about anything dental-related, but this clinic completely changed that for me. The doctor (Dr.Surawan Bannawat) and the team are truly gentle and professional. I recently had my wisdom teeth removed, a procedure that used to be my nightmare, and it went so smoothly that it truly changed how I feel about dental visits. Highly recommend this clinic to anyone,…
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especially those who are nervous about dental work!
The doctors here are excellent, professional, polite, and kind. All the staff also provide excellent advice. The treatment costs are in line with the quality of the service. The place is clean, comfortable, and very relaxing. I'm very impressed.
Everyone was so kind and welcoming, receptive to your needs and spoke good English. Would 100% recommend.
Excellent welcome, very attentive staff, responsive to your needs. Perfect and hygienic treatment, scaling, and teeth whitening. I recommend BIDC at Siam Paragon
I visited this dental center for scaling, polishing, and Zoom teeth whitening, and I’m very happy with the experience. The service was professional, efficient, and thorough, and the staff made me feel comfortable throughout the process. The Zoom whitening results were fantastic—my teeth look noticeably brighter. Definitely a great experience, and I would highly recommend this place for…
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r high-quality dental care.
Reply from the clinic
Thank you for trusting our clinic
Choosing this dental clinic was a great decision. Dr. Suthathip is very skilled. She took excellent care of my teeth and treated the problem directly. I no longer have any toothache. On my second visit, I had a check-up and teeth cleaning. Dr. Suthathip is very gentle. 👍👍 …
Reply from the clinic
Thank you for trusting our clinic.
Really great dentist. I’m always able to easily make an appointment by messaging them on line using English. I don’t have to wait long once I arrive for them to see me which I really appreciate. They usually stick close to the appointment time. The dentist is really good and helpful. The won’t try to give you things you don’t need or overcharge, but at the same time they have good options and…
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nd technology available if you want it.
Very good quality services and very good staff 👍 …
Excellent! The doctor is very skilled and has a very gentle touch.
Great dental expereince! Dr Thiwarit is very kind and professional. Highly recommended. The staff are super polite and friendly as well.
Saviors of my teeth 2 extractions, crowns and treatment High quality and friendly team
The clinic is clean, the service is professional, and the doctor provides friendly consultations.
Reply from the clinic
Thank you Kaival for your review, yes hygiene is always our highest priority
Great service and brilliant dentist, this has become my go to when in Bangkok!
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