Patients
Reviews of BIDC Dental Clinic @ Emquartier.
Bangkok, Thailand. 197 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
BIDC Emquartier is a well-located premium Bangkok dental chain branch with modern facilities and an Invisalign Diamond Provider credential. However, the sampled review average is notably lower than the headline rating, and multiple credible complaints document overcharging of foreign patients (9,000 THB vs 2,000 THB market rate for cleaning) and inconsistent service quality across visits.
Authenticity
7/104.26/5 sampled average (4.59 overall from 350 reviews). Mix of tourists and locals. Multiple independent overcharging complaints from foreigners. Sampled average significantly below listed rating.
Treatment quality
7/10BIDC is an established award-winning chain - Invisalign Diamond Provider. Dr. Tana praised for 13-year relationship. One reviewer: 22-hour cleaning procedure with possible enamel damage. Inconsistent outcomes.
Cleanliness
8/10Multiple reviewers describe clean and modern facility in Emquartier mall context. BTS Phrom Phong mall branch. No documented hygiene failures beyond poor cleaning technique complaint.
Team
7/10Dr. Winnie, Dr. Tana named. No complex treatment descriptions beyond cleanings and root canals. Inconsistent quality between visits noted by one patient. Email enquiries reportedly ignored.
Price value
5/109,000 THB cleaning charged to foreigner vs 2,000 THB market rate. Root canal at 60,000 THB. BIDC is premium-priced chain. Multiple references to being expensive. Not good value for dental tourists.
Tourist suitability
6/10Emquartier Phrom Phong BTS - excellent location. English-speaking. But overcharging pattern for foreigners is a material concern. Email response failure documented. Consistency issues across visits.
What comes up well
- Invisalign Diamond Provider - highest tier certification
- Emquartier mall, BTS Phrom Phong - excellent central location
- BIDC chain: established award-winning brand
- Dr. Tana: 13-year patient relationship documented
Points to weigh
- Foreign patient charged 9,000 THB for cleaning vs 2,000 THB Bangkok market rate - explicit overcharging complaint
- Email inquiry ignored for days - poor tourist responsiveness
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 197 reviews
The service was excellent. It was clean, and the doctor was very skilled.
I came for a teeth cleaning (tartar removal). The dentist cleaned well and gave good advice.
Fast and professional service. Staffs and doctor are very attentive and detailed in explaining the process. Overall, very satisfied with the service and also its very convenient location.
It’s a top notch place for dental treatment. Good service from all the staff including the dentist, well explained on the issues, clean & great equipment .
I came to this place for teeth whitening trays the doctor was good and the staff are friendly didn’t revieve the the trays yet but i am sure they’re good😍 …
One of the best dental clinic and service in Bangkok
Was great experience here, staff were professional and kind and things what to expect.
The dentist is amazing so calm and gentle! The scaling was completely painless. The clinic is super clean and the staff are very friendly.
Professional work and I thank the reception staff for their cooperation. I would also like to thank Dr. Laksika and the nurses.
Scaling off tartar is good, teeth don't hurt. The staff provided excellent service.
Best service and hygiene. Doctors are very kind and professional
I booked an appointment over the phone, i came that day and they said they didnt have an appointment at all. They gave me cleaning anyways and apologized. The dentist was very unhappy, and cleaned for 10minutes only for a price over 1800 baht.
Nice environment, I edited my review to lower after negative experience cleaning was not thorough. My dentist acted very busy and did no hand cleaning, only quickly scaling machine and rushed me out.
I had a good experience getting some crowns done at BIDC. I found Dr. Nantawan and her colleagues to be very professional. Thanks to Dr. J.
We visited a few times. Not only was the treatment of poor quality, but the doctor's behaviour was beyond unprofessional and rude. The pricing for the treatment we wanted changed (went higher) than it was in the initial consultation as well. Overall, we had a terrible experience.
Reply from the clinic
Thank you for your comment, when was your last visit so we can feed back. Thank you
Friendly, efficient and Dr.Laksika very gentle and informative. I recommend.
We did a clean-up here, really quick and clean service. Easy communication via Line
The staff, the nurses and the doctor was so nice and well spoken. My wisdom tooth removal lasted less than 10 minutes and was absolutely painless. This is coming from someone who is deathly scared of surgeries or needles. The doctor was so accommodating to my phobia. Affordable prices as well! Will be coming here again!
SCAM ALERT ‼️ Stay the hell away from BIDC EMQUARTIER Dental Clinic unless you enjoy throwing your money in the bin and being blatantly scammed. Do NOT fall for their shiny fake reviews – it’s all lies and fraud. I was sold a “dental cleansing and flushing” that they told me would last at least an hour. I show up today, the so-called hygienist tells me it’s just some cleaning and a “water flush”…
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h” and even asked if I knew what that was. What?? Isn’t the whole point that it’s meant to be a hygienic treatment? Then she casually drops the price – 2000 baht ($62) for a cleaning and another 1600 baht ($50) for this nonsense “water flush.” Guess how long the whole thing lasted? TEN pathetic minutes. Ten minutes for what was supposed to be a one-hour treatment. And to slap me in the face even harder, the receptionist had the nerve to add on another 160 baht for “cleaning.” Absolute daylight robbery. This place is not a clinic – it’s a scam factory. Avoid it at all costs.
I told them I had sensitive teeth and went for a cleaning they did a great job being careful and gave me a break when I needed it
This was my first time using their services. The staff and doctor were very helpful and gave excellent advice.
They also provide Japanese interpretation, so it's reassuring. I went there because my teeth were sensitive, and they treated me right away on the same day.
Incredible clinic I have been the patient in this clinic as always and always bring my friends to come here politely doctor with high quality worthy for the prices I paid for with amazing services
I’ve been a longtime patient of Bangkok International Dental Center (BIDC), but since I was staying nearby, I decided to try the BIDC Dental Clinic @ Emquartier for convenience. Big mistake. From the start, it felt less like a branch and more like a franchise. They didn’t even have access to my records from the main center — a red flag. I was there for a checkup and cleaning. The dentist barely…
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ly glanced at my teeth before saying “no cavities” and jumping straight to the cleaning. No greeting, no small talk — just sit down, open your mouth, and endure. The assistant kept shoving my head around, and I was only allowed to close my mouth once during the entire procedure. The clinic was empty, so I can’t explain the rush. At the end, I got a quick “you need to floss” while she turned the chair away from me — I guess that was my cue to leave. No business card, or I’d post it here to warn others. Can’t believe I came to Bangkok for this.
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