Patients
Reviews of Bangkok Smile Dental Clinic - Nana Branch.
Bangkok, Thailand. 236 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.8 out of 10
Overall score
A well-established high-volume clinic and the only official Malo Dental Network partner in Southeast Asia. ISO 9001:2015 certified with 20,000+ international patients per year and published prices. Tourist logistics are excellent with same-day treatment planning and strong English communication. Individual dentist credentials could be more prominently displayed.
Authenticity
9/10ISO 9001:2015 certified clinic and lab. Exclusive Malo Dental Network partner in Southeast Asia since 2016. 20,000+ international patients annually. Verifiable Nobel Biocare collaboration.
Treatment quality
9/10680 total reviews averaging 4.7. Multiple tourists report complex multi-week treatment plans completed successfully. One 2-star complaint about dentist not completing agreed fillings.
Cleanliness
8/10ISO 9001:2015 lab certification implies documented quality processes. Reviews describe clinic as clean and organized. No hygiene complaints found.
Team
8/10Dentists include AACD and ICOI members. Named doctors across reviews (Dr. Pimwalan, Dr. Nantawan, Dr. Palawat). Specific credentials on website are limited for individual dentists.
Price value
8/10All-on-4 at USD 7,941 vs USD 25,000-35,000 in Australia/UK. Single implant USD 1,618. Reviewers confirm significant savings vs home country. Prices published on website.
Tourist suitability
10/108 Bangkok branches, 2-week treatment plans created on day of arrival, English excellent across all reviews, WhatsApp contact, no hidden fees confirmed by multiple tourists.
What comes up well
- Exclusive Malo Dental Network partner in Southeast Asia since 2016
- ISO 9001:2015 certified clinic and in-house lab
- 20,000+ international patients per year across 8 Bangkok branches
- All-on-4 from USD 7,941 vs USD 25,000+ in Australia
Points to weigh
- Individual dentist qualifications not prominently listed on website
- One reviewer reported dentist did not complete agreed treatment plan
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 236 reviews
I had zoom teeth whitening done at the clinic. The staff were excellent from the reception staff to the dental team. The procedure was smooth and painless. The team explained everything to me about …
Reply from the clinic
We would like to thank you for taking the time to provide your valuable feedback on our services and we appreciate your continued support. We look forward to serving you in the future.
Stop advertising services like zygomatic implants under your services tab if you don't actually perform the service. Its misleading, and you waste the time of both your patients and your staff having to tell potential patients you don't …
Reply from the clinic
Thank you for your feedback, and we sincerely apologize for the confusion and inconvenience you experienced. Your feedback is valuable to us as it helps us improve. We’re in the process of reviewing and updating our website to ensure that … More
I traveled a long way to visit this dental clinic based on a friend’s recommendation — and it was absolutely worth it! …
Reply from the clinic
Thank you for taking the time to provide your valuable feedback on our services and we appreciate your continued support. YOUR BEAUTIFUL AND HAPPY SMILES ARE OUR TRUE SUCCESS.
I had an appointment for tooth cleaning at 1 pm, nevertheless I had to wait 12 minutes until I was accompanied to the dentists room. No words of excuse or why I had to wait so long..... …
Reply from the clinic
Thank you for sharing your feedback regarding the services you received at our clinic. We take your concerns seriously and sincerely apologize for any inconvenience this may have caused. To assist us in addressing your concern more … More
The doctor provided good care, and the staff were also great. The price wasn't too high.
Getting to Bangkok Smile Dental Clinic is convenient, located right next to Phra Khanong BTS station. The clinic is clean, the staff are welcoming and friendly, and the dentist inquires about your condition and explains the treatment process thoroughly throughout the treatment period.
Highly recommend this dental centre to expats making the journey over for affordable dental care. Dr Sunisa is just the best! So gentle and kind you couldn't be in better hands. She is a perfectionist! Thank you to the hardworking technicians behind the scenes for patiently tweeking my veneers to my preference & Aoy and the lovely reception team, what a lovely bunch of coconuts! Thank you all!
The Ai Nana dental clinic is excellent. It offers all dental specialties, has a great reception, and has a translator who graduated from the University of Sharjah. They have doctors with PhDs; you can choose a male or female doctor. If …
I had my wisdom tooth extracted and didn't have to wait long. Plus, the dentist was very gentle.
Reply from the clinic
Thank you for taking the time to provide us with your valuable feedback on our services, and we appreciate your continued support. Your beautiful smile and happiness are our true success.
Super happy with my teeth cleaning here. The clinic is very clean and organized.
Fantastic service, right in Patong. The dentist was thorough, and the clinic is spotless.
They dont help with invisalign from another clinic. I just had an attachment fall of during a long trip and they refused to help .. this has nothing to do with my treatment plan.
Reply from the clinic
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience caused and fully understand how frustrating this must have been, especially while you were traveling. Orthodontic treatments are highly personalized, and each orthodontist may use different techniques and treatment plans. As this is a long-term process requiring careful planning and monitoring, dentists are generally unable to modify or continue another doctor’s ongoing treatment. In cases where an attachment has come off, it is usually necessary to return to your treating orthodontist, who is most familiar with your case. Alternatively, we recommend contacting your original doctor for initial advice, as even a small change may affect your treatment progress and safety. We truly appreciate your understanding and regret that we were unable to assist you on this occasion. Please feel free to reach out if there is anything else we can support you with.
One of the best dentist i have visit of so many countries. Amazing staffs and amazing professional at the highest level!! …
First time I've had Dental work in Bangkok, the experience was very good and the staff extremely knowledgeable and professional. I would definitely recommend Smile Dental Clinic.
Wonderful clinic - easy to communicate before and during the appointment, very responsive to emails. Appointment ran exactly on time and the rooms and equipment were high quality and sterile. I booked for cleaning and whitening; I changed …
Very welcoming receptionists. Very skilled and professional dentists. Highly recommended.
Excellent service, dentak work and staff are extremely helpful and friendly.
Great work. Girls at reception very nice, and have a sense of humour too. Went here because parents got implants done here, and done very well. The only thing, it would be nice to know beforehand, that they measure your blood pressure, and …
All the doctors are very kind and have great personalities. The staff is cheerful and very helpful. Bangkok Smile is a very nice clinic.
The doctor treated my gum disease and did root canal scaling very meticulously. He was very patient and had a light hand.
It would be great if the appointment was in the morning.
I just completed having my teeth whitened and I am thrilled. I walked in with dingy teeth of a 72 yr old man and walked out in less than 2 hours with a bright white smile. The procedure was painless and I have little to no sensitivity. It’s …
Have used this practice and they are fantastic. Thorough, professional and great value.
My first experience at Bangkok Smile, all members of staff are very welcoming, efficient and professional. Very pleased with the fillings I had and at a reasonable price. Highly recommended.
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