Patients
Reviews of Bangkok International Dental Center (BIDC) - Main Headquarters.
Bangkok, Thailand. 421 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
BIDC is Thailand's first and only JCI-accredited dental center, backed by ISO 9001:2015 certification and a 70-plus specialist team with US and European training. It is well-suited for dental tourists seeking internationally certified standards, with hotel accommodation, airport transfers, and English-speaking coordination on-site. Pricing sits at a premium relative to Bangkok averages, so value-focused tourists should request itemized quotes upfront.
Authenticity
8/10Baseline 8: JCI-accredited, ISO 9001 verified, genuine Google reviews with negatives and named doctors. No manipulation signals. 0 verified in system but Google import. Final 8.
Treatment quality
7/10Baseline 8: Praised for implants, veneers, root canals; US dentist validated BIDC work. -1 isolated filling nerve hit, one upsell complaint (root canal for chip). Final 7.
Cleanliness
9/10Baseline 9: JCI floor 7 minimum. ISO 9001:2015 sterilization certified. Multiple reviews specifically praise cleanliness and hospital-grade hygiene. Final 9.
Team
8/10Baseline 9: 70+ dentists, named specialists with MSc/MSD, US/UK/Europe trained, American Board certified. -1 one rough doctor complaint (Dr. Natchaya, Room 302). Final 8.
Price value
6/10Baseline 6: Premium-priced for Bangkok. Multiple reviewers found 70% cheaper alternatives nearby. Consultant vs. dentist price inconsistency reported. Final 6.
Tourist suitability
9/10Baseline 9: JCI, English fluency, hotel in building, airport transfers, Line chat, 60+ nationalities served, same-day emergencies. HQ far from city center. Final 9.
What comes up well
- JCI-accredited since 2012 - only dental center in Thailand with this certification
- 70+ dentists including American Board-certified specialists
- On-site digital lab with CAD/CAM, CBCT, and Carl Zeiss microscopes
- Hotel in building + airport transfers for dental tourists
- Emergency same-day appointments honored for international patients
Points to weigh
- Pricing inconsistency: consultant quotes differ from dentist quotes; one patient paid 70% less at a comparable Bangkok clinic
- Isolated upsell complaint: root canal recommended for a minor chip with no pain
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 421 reviews
Coming here for the second year to make cosmetic surgery ( veneers, crowns). Doctors and personal are qualified.
I had veneers done and was a bit skeptical at first, but the result turned out amazing – very natural and exactly what I hoped for. The consultation and treatment were professional, and I felt well taken care of throughout. Highly recommended!
Coming from the UK, I could not recommend this place more. If you’re considering getting some treatment done, definitely do! I got quoted £1,800 in the UK at a badly rated private dentist, for the exact same treatment at this 5 star dentist in Bangkok I got quoted about £500. Huge money saving and the treatment was amazing! It feels 5 star from the second you enter, the doorman and receptionists…
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are lovely, you then get checked by the nurse and get taken to your floor. My dentist Dr. Sawalak Suttaket was kind, professional & thorough. I felt comfortable in all 4 of my appointments & am very happy with the service! I have a whole new set of teeth!
Very friendly, relaxing atmosphere. Professional and thorough. Great experience. OK
Good, fast service and always happy with the result. Can definitely recommend if looking for dental care services in Bangkok
While traveling, I arrived at the clinic in an emergency without an appointment. I had a problem with my wisdom teeth, and they took care of me immediately and were very professional. The next day, I had my wisdom teeth removed. The post-operative care was perfect, as was the communication. Thank you again to the whole team!
A friend recommended this dentist so I looked up the good reviews on both Google and Reddit. Unfortunately my experience was not similar to any that I read. The receptionist and general staff were great and professional. I had 7 fillings done over 2 sessions. During the first session the dentist was rough with the instruments banging my teeth. Two separate times she caught my lip and my tongue…
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ngue so bad I thought they had been cut/bleeding. The whole time her and her assistant spoke non stop - which I wouldn’t have minded at all if the instruments weren’t constantly banging the other side of my mouth when being removed. After this session I tried to change to another dentist but there was no option with my schedule so I came back a second time to the same - my mistake. She suggested I didn’t need to numb one of the areas for a filling - I have no idea why I went with this - I asked her to stop as the pain was too much - she said 2 more minutes - after 2 minutes the area continued to be sore and sensitive while she continued her work. Aside from that the second session was much better. I have more work to do but am now looking to complete it at another dentist - I see great review here perhaps I am just unlucky.
I found this clinic two days ago because, before leaving my country, I broke part of a tooth and didn’t have time to see a dentist. I was in a desperate situation, and during a layover in Bangkok (I had 5 hours, including travel to the clinic), I searched for this clinic and walked in without an appointment. The receptionist attended to me immediately, and when I explained that I was in a hurry to…
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catch my connecting flight, one of the dentists took me in right away. He examined me thoroughly and explained all my options, considering the limited time. He also clearly told me the total cost for the examination and the repair, and once I agreed, he spent about an hour working on my tooth. In my non-professional opinion, he did a perfect job. Honestly, I believe it was done better—and cheaper—than it would have been in my home country. In the future, if I need to have something more expensive done, I’m seriously considering buying a ticket and combining it with a vacation. I can highly recommend this clinic. The doctors and the entire staff here should be paid in gold for their kindness and professional approach. Thank you so much!
What a fantastic experience, my husband needed an extraction and refit of he’s lower denture including a new tooth added. We had very limited time, he met with Dr. Peerapat on a Friday at 11.00 am for a consultation, returning the following Wednesday for extraction and new denture fitting. We flew out Thursday, and we are completely thrilled with the professional approach and final costs…
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involved with the job. In fact checking our Australian quote it was cheaper including airfares to visit BIDH. Well done everybody associated and Thankyou again for your excellent service.
I had a very disappointing experience at BIDC with Dr. Natchaya Wattanakongtong (Room 302). During a filling, she was very rough and did not seem to care about my discomfort. She spoke in a way that felt more like giving orders rather than communicating respectfully, and she didn’t listen to how I was feeling at all. Because of how she treated me, I stopped the treatment immediately and…
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d requested to change to another doctor. I chose this clinic because of its good reputation, but this experience was unacceptable. I hope the clinic can improve so that future patients are treated with more care and respect.
The service staff were excellent, and they have a system for checking past information.
Dr. Nisana is our family's regular dentist. Thank you so much for taking such good care of our family's teeth.
Always excellent service and treatment at BIDC. Efficient, effective, and professional service every time!
The doctor is good and the service is good, but the receptionist is terrible and needs to improve her communication skills. The price isn't cheap either.
Nice and clean environment and good service. Fluent English communication helps a lot!
The clinic is clean, the staff are lovely and provide excellent service, and the doctors are highly qualified.
Amazing service from the team! Appreciated their professional, great customer service and wonderful results from teeth whitening! Highly recommend.
I have been using their services for many years and I am impressed every time I visit. All the staff are very helpful and the doctors are attentive at every step of the treatment.
Generally cleanings with Dr. Jareewan. She is thorough in cleaning but transactional. Be ready to touch up your make up after
Clean, trust-worthy clinic. Very short waiting time and periodontists have good experience and knowledge. Very satisfied
This is a dental clinic where I've been impressed every time I've visited. I highly recommend it. The dentist is gentle and all the staff provide excellent service.
My go-to for teeth cleanings and care. Great staff. Highly Recommended!
I was very impressed with the service. Great friendly services.
The dentist was very patient & explain thoroughly. She was also empathetic. .
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