Patients
Reviews of Bangkok International Dental Center (BIDC) - Main Headquarters.
Bangkok, Thailand. 421 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
BIDC is Thailand's first and only JCI-accredited dental center, backed by ISO 9001:2015 certification and a 70-plus specialist team with US and European training. It is well-suited for dental tourists seeking internationally certified standards, with hotel accommodation, airport transfers, and English-speaking coordination on-site. Pricing sits at a premium relative to Bangkok averages, so value-focused tourists should request itemized quotes upfront.
Authenticity
8/10Baseline 8: JCI-accredited, ISO 9001 verified, genuine Google reviews with negatives and named doctors. No manipulation signals. 0 verified in system but Google import. Final 8.
Treatment quality
7/10Baseline 8: Praised for implants, veneers, root canals; US dentist validated BIDC work. -1 isolated filling nerve hit, one upsell complaint (root canal for chip). Final 7.
Cleanliness
9/10Baseline 9: JCI floor 7 minimum. ISO 9001:2015 sterilization certified. Multiple reviews specifically praise cleanliness and hospital-grade hygiene. Final 9.
Team
8/10Baseline 9: 70+ dentists, named specialists with MSc/MSD, US/UK/Europe trained, American Board certified. -1 one rough doctor complaint (Dr. Natchaya, Room 302). Final 8.
Price value
6/10Baseline 6: Premium-priced for Bangkok. Multiple reviewers found 70% cheaper alternatives nearby. Consultant vs. dentist price inconsistency reported. Final 6.
Tourist suitability
9/10Baseline 9: JCI, English fluency, hotel in building, airport transfers, Line chat, 60+ nationalities served, same-day emergencies. HQ far from city center. Final 9.
What comes up well
- JCI-accredited since 2012 - only dental center in Thailand with this certification
- 70+ dentists including American Board-certified specialists
- On-site digital lab with CAD/CAM, CBCT, and Carl Zeiss microscopes
- Hotel in building + airport transfers for dental tourists
- Emergency same-day appointments honored for international patients
Points to weigh
- Pricing inconsistency: consultant quotes differ from dentist quotes; one patient paid 70% less at a comparable Bangkok clinic
- Isolated upsell complaint: root canal recommended for a minor chip with no pain
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 421 reviews
I came here for for a full mouth deep cleaning. The check in process was easy. Then I met with the dentist where she first did an examination to make sure I needed a deep clean. She explained what she saw in my mouth with a mirror so I could see which parts needed a deep clean. The entire process was pretty straightforward and surprisingly not painful. I was really happy with the entire service.
I want to leave a review, I had the left side of my gums treated ✨ They are very respectful 🙏 They always answer all my questions. I contacted them online (Line) and through ChatGPT I communicate, ask questions, they tell me the price, you can arrange a visit with the doctor 🙏🙏🙏☺️ We have been looking for a competent periodontist for three years now, specifically for gums, so far I am…
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happy 👌🙏🙏🙏 We are thinking of getting implants for my husband (but first we will treat the gums) I want to thank the entire friendly team for such an approach and respectful attitude 🙏🙏🙏❤️ The name of the specialist is in the last photo. She treated the gums with a special gel and I almost didn’t feel the injections (although this is the most painful procedure). The anesthesia wore off and almost nothing even hurt!!! I was so scared 💫
I rarely write reviews unless I’m truly satisfied with the service. I previously had new dentures made at BIDC and recently decided to go back for two dental implants. The service was excellent from both the dentists and the staff. For 10 years, I struggled with uncomfortable dentures. That changed when I got my new set from BIDC. When I say they were good, I mean they were durable, fit well,…
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, and significantly improved my speech and pronunciation. Eventually, I decided I wanted something more permanent and chose to get implants. The dentist was incredibly professional. He guided me through the entire process and explained every step clearly. I didn’t feel any pain, not even during the healing process. It was smooth and seamless. Although I still have a few missing teeth, I plan to have them implanted soon as well. BIDC has earned my trust!
Highly recommended! I had a dental cleaning here and specifically asked for a fluoride-free treatment with no harsh chemicals. The staff was incredibly kind, attentive, and professional. They respected my preferences and made sure the experience was gentle and natural – just what I was looking for. If you’re looking for a clean, fluoride-free dental cleaning in Bangkok, this is the place! Warm…
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thanks to the wonderful team 💛
Excellent experience at BIDC Bangkok! I went for a filling and a full cleaning, and everything went perfectly. The team was very professional, friendly, and attentive from start to finish. The dentist took the time to explain each step, and the procedure was completely painless. The office is modern, very clean, and fully equipped, which immediately puts you at ease. I 100% recommend BIDC to…
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to anyone looking for a reputable dental center in Bangkok, whether for a simple cleaning or more complex treatment. Thank you again to the entire team for their warm welcome and professionalism! — Louis 🇫🇷
The doctor gave excellent advice and the staff were very helpful. The place is clean and parking is convenient.
Fantastic and Professional Facility in the heart of Bangkok. Plenty of Parking space with really helpful and polite staff on site. Patient Care by Dr Pee was excellent and explained the symptoms and after care very well. Changed my gum and teeth health for good. Thank you BIDC!
Personal opinion: Pros: Contact via Line, staff respond quickly, and you can book an appointment or contact the doctor quickly. Things to improve: The initial service was good, but afterward, the service wasn't as good. It seemed professional, but some things weren't as expected. Comparing prices and service... From my experience, this place focuses on international clients. If it's not a real…
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l emergency or you can afford to wait in line elsewhere, you should use this service elsewhere. Urgent cases here are quick, with no long wait times, but the prices are higher than other places.
Dentist hit a nerve after filling a cavity (cavity shown on xray was even deep) and it still has healed (appointment was 4 weeks ago) now ill have to go to another dentist to get this checked as it still hurts to eat and sensitive to hot and cold, professional place and very clean place but going that deep on a cavity was very unnecessary
Great experience at Bangkok international dental centre. We booked a couple days in advance and they were able to slip us in. We went for a general checkup and cleaning and got over what we paid for. The service was really great and we feel like we've walked away with a great service. Would definitely recommend to anybody looking for dental services in Bangkok. Hoping to book in for the work…
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when I we travel back to Bangkok. Jonty and Maddie
Highly recommended! I had a dental cleaning here and specifically asked for a fluoride-free treatment with no harsh chemicals. The staff was incredibly kind, attentive, and …
The clinic is clean, the service is good, and the doctor is very kind. 😊 …
The doctors and nurses were very patient, there was a Chinese translator available, and their skills were excellent.
Went there with cavity and got 2 fillings. The doc made sure that i don’t feel any pain before he started the treatment by placing extra local anesthesia until i don’t feel the tooth anymore. Also the biting test, he really made sure that i have natural bite feeling and adjusted the tooth 3 times until its perfect. Made the appointment one day ahead via Line. The service on Line was always fast…
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t and answered all my questions. Excellent experience.
The dentist is very kind and has a gentle touch. The dental work is painless. The staff are lovely and take good care of me. I feel comfortable every time I come to the dentist. 😊🦷 …
I came from France to get dental work done in Bangkok for two reasons, first, France is expensive and good dentists hard to find. Second, I read a lot of good reviews about dental treatments in Bangkok. The service and quality of the staff and doctors at BIDC is amazing. I got two crowns and some dental restoration over 5 sessions. The result is perfect and I can only highly recommend this place.
The hospital was very clean and hygienic, the staff were very friendly and attentive, and the doctors didn't push unnecessary fees but gave advice based on the customer's specific situation. Very good.
The place is beautiful and clean. The doctor is kind and I got a lot of advice about dental treatment.
I am very happy with the result after visiting BIDC multiple times. Dr.Jirach was very professional, excellent English skills and would recommend this place to anyone! 5/5
Warning - Prices were uncompetitive with other dentists. They quoted me 19,500 THB for a couple of wisdom teeth extractions and refilling of a filling they previously did 6 years ago that now has a cavity under it, plus a couple of smaller ones. Crown would be further 17,000 ThB. This is after paying 2150 Baht for 3 x-rays and the consultation. The dentist was very good who consulted and checked…
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me, and the place was clean and nice hence not one star. But at this price it’s no cheaper than back in NZ where I think the dentists are overpriced. I had the exact same dental work done elsewhere the next day (S Dental) in BKK for a total of around 6000 THB (70% less!) at an equally professional clinic. I had significantly lower quotes too but from less professional looking dentists so I picked a professional one at a great price. Be careful about assuming because it’s Bangkok it’ll be a fraction of the price as dental work in your home country.
Excellent communication leading up to and throughout my experience. All of the staff and doctors are extremely professional. Would recommend highly.
Good service, affordable prices, and the doctor and assistant are lovely.
I don't recommend it. Not only is it expensive, but for such a small problem as a filling—my tooth didn't even hurt, just had a small chip—they wanted me to do root canal treatment. It's ridiculous!
The staff are lovely, the doctor is kind, the clinic is clean. Whenever I have a dental problem, I usually come here. It's great!
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