Patients
Reviews of Bangkok International Dental Center (BIDC) - Main Headquarters.
Bangkok, Thailand. 421 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
BIDC is Thailand's first and only JCI-accredited dental center, backed by ISO 9001:2015 certification and a 70-plus specialist team with US and European training. It is well-suited for dental tourists seeking internationally certified standards, with hotel accommodation, airport transfers, and English-speaking coordination on-site. Pricing sits at a premium relative to Bangkok averages, so value-focused tourists should request itemized quotes upfront.
Authenticity
8/10Baseline 8: JCI-accredited, ISO 9001 verified, genuine Google reviews with negatives and named doctors. No manipulation signals. 0 verified in system but Google import. Final 8.
Treatment quality
7/10Baseline 8: Praised for implants, veneers, root canals; US dentist validated BIDC work. -1 isolated filling nerve hit, one upsell complaint (root canal for chip). Final 7.
Cleanliness
9/10Baseline 9: JCI floor 7 minimum. ISO 9001:2015 sterilization certified. Multiple reviews specifically praise cleanliness and hospital-grade hygiene. Final 9.
Team
8/10Baseline 9: 70+ dentists, named specialists with MSc/MSD, US/UK/Europe trained, American Board certified. -1 one rough doctor complaint (Dr. Natchaya, Room 302). Final 8.
Price value
6/10Baseline 6: Premium-priced for Bangkok. Multiple reviewers found 70% cheaper alternatives nearby. Consultant vs. dentist price inconsistency reported. Final 6.
Tourist suitability
9/10Baseline 9: JCI, English fluency, hotel in building, airport transfers, Line chat, 60+ nationalities served, same-day emergencies. HQ far from city center. Final 9.
What comes up well
- JCI-accredited since 2012 - only dental center in Thailand with this certification
- 70+ dentists including American Board-certified specialists
- On-site digital lab with CAD/CAM, CBCT, and Carl Zeiss microscopes
- Hotel in building + airport transfers for dental tourists
- Emergency same-day appointments honored for international patients
Points to weigh
- Pricing inconsistency: consultant quotes differ from dentist quotes; one patient paid 70% less at a comparable Bangkok clinic
- Isolated upsell complaint: root canal recommended for a minor chip with no pain
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 421 reviews
I like BIDC the best! Need appt now with Dr Pisach for a checkup
Very bad service, very bad dentist. They just want your money.
Dr. Laksika and the rest of the staff were fantastic.
I come to this dental clinic regularly. The staff, from reception to the dentist's assistant and the dentist himself, are truly professional and competent, always available to answer questions. The dentist takes the time to regularly check that everything is alright, which is much appreciated. All the staff speak fluent English, which is also a plus. I highly recommend it!
The doctor gave good advice, provided detailed information, and answered my questions, comparing different orthodontic methods, which made it easier to make a decision.
Horrible!!! The doctor did an ultrasound cleaning and chipped a tooth ((( When I asked what happened, he answered - that's how it was! ((( They didn't offer to fix it. The cleaning was done very poorly! Shock!!!!
Clean, easy to get to, located in a shopping mall next to the BTS. The doctor had a very gentle touch when scaling, and it didn't hurt much at all.
The clinic is clean, the staff provides good service, and the doctor is very kind.
The service is very good. All the doctors and staff are very kind.
Love it here! I came for a consultation with the orthodontist and got my teeth check up in the process as well. The doctor was very nice and professional. I love that she always check up if I was hurt or uncomfortable through out the process.
The staff is friendly & helpful. But not recommended for the treatment, I did scalling and filling. I always do routine check and scalling in dentist, but this one is most painful process i had ever experience. The doctor seems in rush to finish and do it roughly. Also my upper lip got hurt in the middle of treatment. After finish, i’m not being showed the result of the filling, how do i know…
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then??. I won’t come back for sure. Not worth the price! First time i’m so dissapointed in dentist!
Excellent service from beginning to end. Professional, quick and well priced. Will definitely visit again.
Hello, very friendly pleasant staff and dentists. Very happy to have visit and get my new braces today.
Wonderful experience for both orthodontics and general dentistry. Professional and friendly I’d recommend.
Professional dental clinic with good service. Doctor are carefully taking care each treatment.
Great dental clinic. All staffs are friendly. Super nice and clean venue with well equipped located at an convenience location. I was scared to death getting an implant but Dr. Chot is super friendly guy. He walked me through the procedures and ensured me it’s gonna painless. Strongly recommended.
I really liked how clean the place was. The staff were friendly. Most importantly, Dr. Jeerapat is wonderful – polite, kind, and explains everything in detail so patients understand. My mother also loved her dental work with Dr. Jeerapat.
I've been a regular customer at BIDC for teeth whitening and general dental care, and I've never been disappointed with their service. The dentists and consultation team are polite and provide excellent advice. Good service & high quality.
The dentist has a very gentle hand. I have come here many times. The staff provides good service and is polite. The clinic is clean.
I really liked the service here. The staff and doctors were very kind and provided excellent service.
The staff provided excellent service. The clinic was clean. Dr. Jirapat explained the procedures well and had a very gentle hand.
The service is very good. The doctor and everyone are lovely and take good care of me.
The dentist is skilled, the atmosphere is good, and the staff are very polite. I'm impressed.
The place was very clean. The staff and doctors were attentive and caring.
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