Patients
Reviews of Bangkok International Dental Center (BIDC) - Main Headquarters.
Bangkok, Thailand. 421 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
BIDC is Thailand's first and only JCI-accredited dental center, backed by ISO 9001:2015 certification and a 70-plus specialist team with US and European training. It is well-suited for dental tourists seeking internationally certified standards, with hotel accommodation, airport transfers, and English-speaking coordination on-site. Pricing sits at a premium relative to Bangkok averages, so value-focused tourists should request itemized quotes upfront.
Authenticity
8/10Baseline 8: JCI-accredited, ISO 9001 verified, genuine Google reviews with negatives and named doctors. No manipulation signals. 0 verified in system but Google import. Final 8.
Treatment quality
7/10Baseline 8: Praised for implants, veneers, root canals; US dentist validated BIDC work. -1 isolated filling nerve hit, one upsell complaint (root canal for chip). Final 7.
Cleanliness
9/10Baseline 9: JCI floor 7 minimum. ISO 9001:2015 sterilization certified. Multiple reviews specifically praise cleanliness and hospital-grade hygiene. Final 9.
Team
8/10Baseline 9: 70+ dentists, named specialists with MSc/MSD, US/UK/Europe trained, American Board certified. -1 one rough doctor complaint (Dr. Natchaya, Room 302). Final 8.
Price value
6/10Baseline 6: Premium-priced for Bangkok. Multiple reviewers found 70% cheaper alternatives nearby. Consultant vs. dentist price inconsistency reported. Final 6.
Tourist suitability
9/10Baseline 9: JCI, English fluency, hotel in building, airport transfers, Line chat, 60+ nationalities served, same-day emergencies. HQ far from city center. Final 9.
What comes up well
- JCI-accredited since 2012 - only dental center in Thailand with this certification
- 70+ dentists including American Board-certified specialists
- On-site digital lab with CAD/CAM, CBCT, and Carl Zeiss microscopes
- Hotel in building + airport transfers for dental tourists
- Emergency same-day appointments honored for international patients
Points to weigh
- Pricing inconsistency: consultant quotes differ from dentist quotes; one patient paid 70% less at a comparable Bangkok clinic
- Isolated upsell complaint: root canal recommended for a minor chip with no pain
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 421 reviews
I was super Happy with the service and levet of expertise her
Great service, swift and easy for what I needed. Thank you!
Quick and knowledgeable dental clinic. Go expertise of the dentist.
I was impressed with the fact that I came in for whitening and the doctor did the cleaning and let me know that my teeth were quite enough not to need whitening. Many places would just go after the money here the doctor was professional and actually ensure that I was taking care of as a patient. I highly recommend this clinic.
We came here because of a tooth ache emergency while visiting Bangkok as tourists for a week. A friend recommended this place. We were received very quickly. Within 10 minutes a dentist was already assigned to us. In less than 1 hour everything was solved at a good price. The service level is also very good. I would recommend coming here if you have a tooth ache.
The clinic is clean, the staff provides good service, the doctor speaks well and gives good advice, and the dentist is very clean and thorough.
Super convenient location, modern and clean, a better dental clinic than I have in Canada (*disclosure my company Dental Departures partners with BIDC)
I'm very impressed with the doctor and staff here. The service is good, the advice is good, and the doctor is kind and has a very gentle touch. I've been using their services for 3 years now. 🥰 …
You get what you pay for Not very cheap but it worth it I make basic teeth cleaning for 2,400 Bht including all fees and anesthetic cost Dentist Top was professional
I had a very good experience, never thought that it would look real. Thank you so much as well staff and doctors were really friendly and helpful. I m really great full BIDC bride smile😁 …
The service was excellent. The staff were lovely, and the doctor was very gentle.
First time here... Usually I go to ratchadaphisek branch. Making an appointment was easy enough through Line. On the day itself there's no waiting at all. The dentist was very gentle and I felt assured throughout the whole process.
Reply from the clinic
Thank you so much, we pleasure to serve you next time.
Dr. Jirapat is very skilled. The filling is beautiful and smooth. She has a gentle touch and is comfortable. The doctor is kind, polite, and lovely and friendly.
The place is nice and clean. The doctor is skilled and cute. I have been doing it at this clinic all the time.
Quick and easy to make an appointment via line or WhatsApp. They were able to get both my husband and I in quickly, and with back to back appointments which was convenient. Staff all spoke great English. Office was nice and clean. Our 6mo checkups were easy and with no issues.
Excellent welcome and a very professional dentist in terms of care and quality. Thank you to them for the treatment.
Good service experience. Convenient location. Teeth cleaning, airflow. Excellent. Polite and pleasant doctor.
Very trustworthy staff and excellent doctor. I see Dr. Jeerapatr. Also, office is very easy to find, directly off the BTS. Thanks team!
Scaling + airflow at Emquatier is very good. Dr. G does a gentle job, is kind, and the staff are lovely.
I had cleaning by dentist Jeerapat, he was very professional and delicate. I almost felt no pain. Overall was very good experience.
When you pay a certain amount for something that anybody can do you expect certain level of service at least. The service was poor, the venue smell was awful and it was not a high end experience at all, felt very cheap. THEY EVEN CHARGE US FOR THE TOOTH BRUSH AND THE TOOH PASTE lol so bad 😂 I don’t even think the review here are real 🙄 …
You've ruined my perfectly good teeth. Now I can't eat anything hot, cold, hard, or sour. Every now and then, my gums ache so much that I can't sleep.
The staff provided good service. The doctor had a very gentle touch. I was also able to use my social security benefits.
The doctor gave very good advice, covering every detail. All the staff were very nice.
Reply from the clinic
Thank you very much. BIDC is happy to serve you.
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