Patients
Reviews of Bali Smile Teeth Whitening Seminyak.
Bali, Indonesia. 45 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 45 reviews
Amazing results and felt very comfortable and cared for. Thank you
Amazing staff and great results!!! Can’t wait to be back :)
Lovely team. Always treated well when coming here. End results are great.
Very disappointing experience. This is not the first time the staff at this place have created a wrong impression of what service-oriented behavior should look like. Unfortunately, the situation today was completely unacceptable. Before starting the treatment we clearly informed the staff that we were in a hurry. Instead of handling the situation professionally, unnecessary drama was created…
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regarding the payment and the rate. This was extremely unprofessional and uncomfortable for us as customers. Good service is not only about the treatment itself, but also about how clients are treated. The way this situation was handled showed a clear lack of professionalism and customer care. I hope the management addresses this and trains their staff better in customer service.
Reply from the clinic
Thank you for sharing your feedback We are sorry to hear that your experience did not meet your expectations As we explained Our normal price for 6 sessions is 1,194,000 Currently, we have a promotional price of 899,000 specifically for the Hollywood Smile package (6 sessions) If you choose to take only 5 sessions, the promotional price does not apply, as the promo is valid only for the full 6-session package Therefore, the price remains the same as the promotional package There was absolutely no intention to overcharge or mislead you We strictly follow our listed pricing and company policy And if you in hurry, sometimes you need listen your partner advice But now you blaim us? Using unpolite words & loud really disturbing other client is unacceptable We also expect mutual respect toward our staff We value a positive & respectful environment for both clients & team members
Very good service, 10 shades lighter after 4x 20 minute sessions.
I had 6 x 20 mins, with fantastic results. Great value and the staff were sweet.
My first time here and i am happy with how my teeth looks now. Its worth it i highly recommend this treatment. Miss Rupat was very helpful and gentle. Thank you
Wasted 1 million. So sad. They promised up to 16 times brighter and it looks WORSE than before. I wish I can get a refund. After seeing all the pictures they had but all the pictures are over a year old. I wanted a perfect smile. I’m so sad.
Reply from the clinic
Hi Damaris Rosalyn, Thank you for sharing your feedback We’re truly sorry to hear that you’re feeling disappointed with the result Teeth whitening results can vary depending on the original tooth color and enamel condition. As discussed on WhatsApp We have already invited you to come back for a complimentary color check, and we’re happy to provide a free additional session if the shade is not the same as after treatment Because it's imposible the color worst than before the treatment and you confirm the color changing with the staff & pay the bill right after that. And please take picture in the same lighting to see the real difference Your satisfaction is very important to us, and we would really appreciate the opportunity to see you again and help achieve the best possible result. Please feel free to contact us anytime to arrange your visit.
Really Nice Place the staff is really friendly ☺️ would recommend
A really nice and clean facility that explained well the instructions and aftercare
Teeth whitened, the care was lovely and the space is very clean
I had fitia she was an amazing and gentle ! Thank you again xx
Got my whitened, great experience, June took great care of me 👍
I had the best experience here today!! I was served by Vheli and Fitra they were so kind and helpful, they helped me choose the right package for me I ended up getting the pretty smile package and I am very happy with the results thankyou so much!!!! 💗💗💗 …
This is the best teeth whitening clinic in Bali. The staff is kind and very helpful The place is clean and tidy. I enjoyed it..
Kind staff. They managed to get my teeth from 22 to 10. - Hollywood smile package.
The staff are very amazing and really helpful to make sure you are getting the correct colour and telling the truth so you trust what they are doing.
The team at the simenyak site were great and looked after me well. Very happy! You have to go through the salon and go up stairs
staff are so friendly and inviting, allowed us to pick a movie to watch during the procedure! results after just the happy smile were amazing. highly recommend
I had an amazing experience, they were gentle and made my whitening session comfortable. JUNE helped me.
Let's try and let see the different yourself! the best teeth whitening in Bali we recommended for u all 🥰 …
100% would recommend had a great experience value for money
The place is clean and cool, so you don't get too hot! The staff is very friendly.
The place is very comfortable and the service is also friendly, I have to come here again🤍 …
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