Patients
Reviews of Bali Family Dental Care.
Bali, Indonesia. 357 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
Bali Family Dental Care is a well-established Denpasar clinic operating since 2018 with a large Google review base and transparent IDR pricing that delivers genuine savings of 70-80% versus Australian rates. Multiple named PDGI-registered dentists, extended hours, and WhatsApp-based coordination make it accessible for dental tourists. Review authenticity is slightly reduced by duplicate entries in the platform dataset, and one isolated cleanliness complaint warrants noting, but no failed-work or serious safety incidents were identified.
Authenticity
6/10Baseline 7: website, named doctors, varied genuine-reading reviews from AU/NZ/EU. -1: duplicate reviews (5+ reviewer names appear twice in 50 reviewed). 0 verified. Final 6.
Treatment quality
8/10Baseline 8: 357 Google reviews at 4.9, complex cases (20+ veneers, full mouth rehab, implants) documented with specific detail. No failed-work reports found. Final 8.
Cleanliness
7/10Baseline 8: autoclave protocol documented, many reviews cite clean/modern facility. -1: 1-star review with photo of floor rag beside dentist chair. Final 7.
Team
7/10Baseline 8: Drg. Melani (15yr), Drg. Adhi (13yr), Drg. Tamara (6yr) PDGI-registered per Dental Departures. -1: 'internationally certified' claim on site unsubstantiated. Final 7.
Price value
9/10Baseline 9: published IDR price list, no tourist markup policy, implant AUD ~1,200-1,400 confirmed by reviews. Transparent, competitive, well-documented savings. Final 9.
Tourist suitability
8/10Baseline 9: English team, WhatsApp booking, 10am-9pm hours, near Seminyak/Kuta, multi-nationality patients, walk-in emergency. -1: 1-star report of 7hr WhatsApp delay for emergency. Final 8.
What comes up well
- Published price list with no tourist markup - implant from IDR 12.5M (~AUD 1,200)
- 357 Google reviews at 4.9 stars across diverse nationalities
- Multiple named PDGI-registered dentists with up to 15 years experience
- Extended hours 10am-9pm Mon-Fri, WhatsApp booking, walk-in emergency
- Near Seminyak and Kuta - convenient for Bali tourist stays
Points to weigh
- Duplicate reviewer entries inflate platform review count (5+ names appear twice in 50 sampled)
- 1-star review included photo of floor rag beside dentist chair - isolated but noted
- Slow WhatsApp response (7hr delay) reported for emergency booking
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 357 reviews
Great dentist office, very affordable, clean, responsive and the dentist Reza I saw had a wonderful energy and he told me I could do a preventative filling for a small cavity, but said it totally could wait. It’s good to hear that because …
Reply from the clinic
Dear Hank, Thank you for sharing your experience with us! We are delighted to hear that you … More
Dental care that accepts Admedika insurance. The doctors are friendly, and the place is clean and comfortable. However, it's unfortunately located in an area that is often congested, so …
Reply from the clinic
Dear Mr. Bobi, Thank you very much for your review and your trust in our Dental Care. We are … More
Great service from start to finish! We needed retainers made urgently while on holiday and BFDC were very efficient and went above and beyond our expectations by making and delivering in less than 24 hours. Really good communications. A clean and friendly clinic. Great staff. Highly recommended!
Reply from the clinic
Hi Mark and Hana, Thank you for your time, to share your experience with BFDC. Have a nice holiday in Bali and we hope to see you again next time 😊🙏 …
Best experience! I went in as I was experiencing tooth ache during my trip in Bali. It was easy to book over WhatsApp. The staff is very kind and friendly. The clinic spotlessly clean. The dentist that visited me was so professional and …
Reply from the clinic
Dear Chiara, Thank you for sharing your experience with us! We are delighted to hear that you … More
I highly recommend this clinic. They are very friendly and accommodating. Kudos to the receptionist who help me booked my appointment through whatsapp and answer my numerous questions and of course to the dentist who did my root canal …
Reply from the clinic
Hi Ella, Thank you for trusting Bali Family Dental Care. We hope to see you again next time. … More
It was my first time coming here, so my friend and i made a reservation for scaling and it was beyond amazing to us. The staff’s were amazing and the place seemed so nice and clean, i love how their toilet was so fragrant🩵 also I love how …
Reply from the clinic
Dear Sir/Madam, Thank you for sharing your experience with us! We are delighted to hear that you … More
Professional, modern dentist and good communication in English through whatsapp
Reply from the clinic
Hi Menzo, Good day! … More
As a westerner for California, i’m shocked with how much better it is here than in the US. This clinic is my go-to every time I need dental work done now. ENDLESSLY thankful!!!
Reply from the clinic
Dear Jaro, Thank you for sharing your experience with us! We are delighted to hear that you … More
First time having treatment at this dental clinic, Tamara our dentist and the staff were extremely professional, very happy with the results, we would highly recommend the bali family dental care. Awesome from Australia! 😁 …
Reply from the clinic
Dear Andy, Thank you for sharing your experience with us! We are delighted to hear that you … More
Been here twice now and I must say their service is excellent. Really really happy with how they handle their patients and was very pleased with my experience! Doctor was very nice and making an appointment was very easy, will recommended to my friends and family
Reply from the clinic
Dear Tsuki Thank you for sharing your experience with us! We are delighted to hear that you … More
Really really happy with the service! Will be recommending to all my family in friends in Australia for sure!
Reply from the clinic
Dear Isabella, Thank you so much for your amazing feedback! We're thrilled to hear that you’re … More
Had a really good experience with cleaning yesterday! Also really easy to book an appointment and everyone is really kind.
Reply from the clinic
Dear Esmee, Thank you so much for your kind words! We're happy to hear you had a great … More
Thank you very much BFDC team especially to Dr.Melanie,you gave me back the confidence to smile again ,thank you for your patience and time , I'll definitely recommend your clinic to any of my friends who need dental care...
Reply from the clinic
Dear Cris, Thank you so much for your kind words! We’re truly delighted to hear that you … More
Amazing experience from contacting via WhatsApp to make an appointment to having a appointment in the following few days. The staff were absolutely amazing, my dentist was so reassuring, and spoke me through everything that she was going to …
Reply from the clinic
Dear Grace, Thank you so much for your review! We're really happy to hear you had such a … More
Visited after tooth pain during an Indonesia holiday. The issue was identified and hopefully resolved. Would happily visit again.
I had my upper wisdom tooth removed very professionally and quickly. I was impressed by the doctor's work, even though I was very nervous at first. There was no swelling and I didn't even need pain medication the next day. A week later, everything is healing beautifully. Thank you, Dr. Hari 🙏☺️ …
Reply from the clinic
Dear Pippi , Thank you so much for your kind words! We're so happy to hear that your … More
Finally, the root canal treatment at BFDC, handled by Dr. Dewi, has been completed. Initially, the hospital decided to remove the tooth, but after 6 weeks of treatment, the result was as expected. …
Reply from the clinic
Hi Trisna, Thank you so much for your positive review! We're so happy to hear that your … More
I came in for pain and an infection in my wisdom tooth, and I wholeheartedly recommend this dental practice. The welcome, professionalism, and cleanliness are impeccable! Even in France, I've never received such excellent care. Dr. Reza was …
Reply from the clinic
Dear Dyssica, Thank you so much for your kind and thoughtful review! We’re very happy to hear … More
Partner and I attended here for a scale and polish with the dental hygienist. Very professional, courteous and friendly service. Very good standard also, even better than back in Ireland. Paid 350,000 each which is seriously good! Highly recommend.
Reply from the clinic
Dear David, Thank you so much for your kind review! We're delighted to hear that you and … More
Great service! From reception, nurse & doctor are so hospitable. Thank you 🙏 …
Perfect treatment. Professional and friendly. Being afraid of dentist they really converted me.
Dr. Adi explained the procedure in great detail, and the procedure was very clean and comfortable. I highly recommend Bali Family Dental Care for any dental issues you have in Bali. 👍🏻 …
Amazing service. All the staff is so lovely, professional and attentive. We contacted them with very short notice and got an appointment on the same day!
I highly recommend Dr. Reza. His explanations are detailed, comprehensive, and patient. He also delivers meticulous work. Thank you.
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