Lusi Fermata Sari
April 2026 · ★ 5
The treatment here is very comfortable, the doctors are friendly and informative, the service is satisfactory, the place is clean and tidy
Ruko Setrasari Plaza, Jl. Prof. drg. Soeria Soemantri No.8 Blok A, Bandung, Indonesia
SmileJet AI Audit Score for Audy Dental Bandung Setrasari: 6.1/10 overall. Authenticity: 6/10 — Baseline 7: major verified Indonesian chain, website, named doctors. 1 star review re hidden costs adds credibility. 49/50 five-star but chain context. Light manipulation: -1. Final 6.. Treatment Quality: 7/10 — Baseline 7: 500+ network specialists, Sp.Ort Sp.Perio Sp.KG credentials, specific braces/implant outcomes in reviews. One pricing complaint. Final 7.. Cleanliness: 7/10 — Baseline 7: standardized chain protocols, multiple reviews confirm clean modern facilities, children play area. Final 7.. Team: 8/10 — Baseline 8: named specialists with Indonesian postgrad credentials (Sp.Ort, Sp.Perio, Sp.BM, Sp.KG, Sp.KGA), 500+ network dentists. Final 8.. Price Value: 6/10 — Baseline 6: mid-range Indonesian chain pricing, one negative review cites surprise costs and insurance confusion. No public price list. Final 6.. Tourist Suitability: 3/10 — Baseline 3: national chain website, English-capable staff possible, online booking. No dedicated international patient program. Bali branch targets tourists but Bandung does not. Final 3.. Summary: Audy Dental Bandung Setrasari is a branch of Indonesia's largest specialist dental chain with 55+ clinics and 500+ postgraduate specialists. It offers strong multi-specialty coverage for local patients in Bandung but lacks dedicated dental tourism infrastructure. Key strengths: Part of Audy Dental: 55+ branches, 500+ specialist dentists across Indonesia; Full specialist lineup: Sp.Ort, Sp.Perio, Sp.BM, Sp.KG, Sp.KGA in-house; Standardized chain protocols for hygiene and treatment; Named doctors verifiable across the network. Points to note: 1-star review cites undisclosed costs and insurance manipulation; 49 of 50 SmileJet reviews are 5-star with 0 verified; No dedicated international patient program at this branch. Confidence: Medium. Based on 50 reviews and 3 sources. Audited 30 May 2026.
SmileJet AI Audit
Confidence
● Medium
Audited 30 May 2026
Authenticity
6
Treatment Quality
7
Cleanliness
7
Team
8
Price Value
6
Tourist Suitability
3
"Audy Dental Bandung Setrasari is a branch of Indonesia's largest specialist dental chain with 55+ clinics and 500+ postgraduate specialists. It offers strong multi-specialty coverage for local patients in Bandung but lacks dedicated dental tourism infrastructure."
Highlights
Watch out for
Score Breakdown
Baseline 7: major verified Indonesian chain, website, named doctors. 1 star review re hidden costs adds credibility. 49/50 five-star but chain context. Light manipulation: -1. Final 6.
Baseline 7: 500+ network specialists, Sp.Ort Sp.Perio Sp.KG credentials, specific braces/implant outcomes in reviews. One pricing complaint. Final 7.
Baseline 7: standardized chain protocols, multiple reviews confirm clean modern facilities, children play area. Final 7.
Baseline 8: named specialists with Indonesian postgrad credentials (Sp.Ort, Sp.Perio, Sp.BM, Sp.KG, Sp.KGA), 500+ network dentists. Final 8.
Baseline 6: mid-range Indonesian chain pricing, one negative review cites surprise costs and insurance confusion. No public price list. Final 6.
Baseline 3: national chain website, English-capable staff possible, online booking. No dedicated international patient program. Bali branch targets tourists but Bandung does not. Final 3.
Important — about this score
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This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.
These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.
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Audy Dental Bandung Setrasari is the Setrasari branch of Audy Dental, one of the largest dental clinic networks in Indonesia. The clinic is located in the Setrasari area of west Bandung, in West Java, complementing the chain's other Bandung branch in the Gatot Subroto corridor. Setrasari sits within a well-established middle-class residential district on the northwest side of Bandung, with steady access from the surrounding suburbs and the wider Bandung Raya road network. Bandung sits on the highland plateau of West Java and is one of Indonesia's most populous cities, with a steady mix of universities, business districts, and tourism. A clinic in this part of the city is conveniently positioned for residents of west Bandung and patients commuting in from the surrounding suburbs.
Audy Dental was founded around 2010 and has since grown into one of the most recognizable dental brands in Indonesia, with branches across Jakarta, Bandung, Surabaya, and other major cities. The network reports more than fifteen years of operation, more than six hundred specialist and general dentists across its branches, and more than one million patients treated. This scale gives the brand a national footprint with consistent visual branding, standardized clinical protocols, and predictable service standards across locations.
One of the most distinguishing features of the Audy Dental network is the breadth of in-house specialist coverage. Branches typically schedule postgraduate specialists across several Indonesian dental specialty designations, including prosthodontists with the Sp.Pros credential, orthodontists with Sp.Ort, periodontists with Sp.Perio, oral and maxillofacial surgeons with Sp.BM, conservative dentistry and endodontic specialists with Sp.KG, and pediatric dentistry specialists with Sp.KGA. Patients are matched to the most appropriate practitioner based on the nature of their case during the initial consultation, and complex cases can be coordinated across specialists within the same brand network.
The clinical scope at Audy Dental Bandung Setrasari covers the full range of modern general and specialist dentistry. Routine and preventive care includes oral examinations, professional scaling and polishing, fluoride applications, and patient education. Restorative dentistry covers tooth-colored composite fillings, ceramic inlays and onlays, and full-coverage ceramic crowns. Endodontic treatment, including conventional root canal therapy and retreatment of failed root canals, is provided with appropriate post-endodontic restoration to keep treated teeth functional in the long term. For teeth that cannot be saved, simple and surgical extractions are part of the standard service menu, with the in-house oral surgeon handling more complex surgical cases.
Cosmetic dentistry is an important pillar of the practice. Services include porcelain veneers, composite veneers, ceramic crowns for visible front teeth, in-office and at-home professional whitening, and conservative composite bonding. Treatment plans are usually staged so that hygiene and any underlying restorative needs are addressed before purely aesthetic work begins, with attention to whether more conservative options can deliver the desired result before moving to indirect ceramic restorations.
Orthodontic care covers both conventional fixed appliances, including metal and ceramic braces, and clear aligner therapy. Periodontal care, supported by the in-house periodontal specialist, handles deep cleaning, root planing, treatment of gum disease, and surgical management of more advanced periodontal conditions. Tooth replacement options range from removable acrylic and flexible thermoplastic dentures to conventional bridges, full-coverage crowns, and dental implants, with the prosthodontic and oral surgery specialists collaborating on more complex implant and full-arch cases. Pediatric dentistry is also offered, with appointments and clinic interiors designed to make first dental visits a positive experience for younger patients.
Hygiene and infection control follow standardized protocols across the Audy Dental network, with autoclaved instruments, single-use items handled appropriately, and consistent treatment-room reset between patients. Diagnostic imaging includes intraoral periapical radiographs, with panoramic imaging and cone beam computed tomography arranged for orthodontic and implant planning. The branch operates with extended evening hours, online appointment booking through the chain's website, and WhatsApp-based communication for follow-up.
For local and regional patients in west Bandung looking for a comprehensive multi-specialist clinic with the reliability of a large national network behind it, Audy Dental Bandung Setrasari is one of the more clinically capable options in the city.
4.7
★ 147 reviews
Lusi Fermata Sari
April 2026 · ★ 5
The treatment here is very comfortable, the doctors are friendly and informative, the service is satisfactory, the place is clean and tidy
Naura Rizky Aulia
April 2026 · ★ 5
Each treatment check is very detailed, the service from the doctor and the nurse is very good. Awesome.
Clinic response ():
Response from the owner 2 years agoDear Naura Risky Auliaa, Thank you for choosing AUDY Dental as your trusted clinic to handle your dental … More Translated by Google ・ See original (Indonesian)
Nabila Rania
April 2026 · ★ 5
The service is good, fast & the doctor is friendly. The clinic is also clean. Highly recommend for dental care here!
Shabrina Fildzah
April 2026 · ★ 5
I got braces here and it was really comfortable! The place is clean, tidy, and the atmosphere is not tense at all, and there is a cute play area for children, I saw the doctor wearing a cute costume several times. The service is also good …
grace selga sastranegara
April 2026 · ★ 5
Comfortable place, my doctor, Dr. Faradilla, is very kind. I installed it when I was pregnant and had nausea and vomiting, but the service was good. The staff, both admin and nurses are also friendly. I really love my Audy.
Januar Senjaya
April 2026 · ★ 5
Very satisfying. Drg. Stevani Monika was very friendly and explained the procedure in detail, so we had no doubts. Recommended!
Riskaartikd
April 2026 · ★ 5
I've been getting my braces checked here for 5 months now, and I'm really satisfied with the rapid improvement. The price was also worth it, and the doctor was very friendly. 5 stars for the doctor, Widiii.
Tirtadwipa Manunggal
April 2026 · ★ 4
The clinic is very clean and hygienic, which gave me a lot of confidence during my visit. They also have a small playground area for kids — a great touch to keep children entertained while waiting. The dentist was kind and gentle throughout …
Agnes Annurul Maulidia
April 2026 · ★ 5
The doctor's service was very satisfying, the nurses were also friendly, the admin was very informative and helpful, thank you 🙏🏻🥰 …
Shella H
April 2026 · ★ 5
Very good service, fast registration, friendly doctor and satisfactory results, thank you.
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★ 4.7 (147 reviews)