Lailatul Afifah
May 2026 · ★ 5
I really like the doctor's service; he's friendly and informative. I've been to several orthodontics, but this is the most comfortable place. The clinic is also clean. Don't hesitate to come here, everyone.
Jl. Raya Jemursari No.240 A, Surabaya, Indonesia
SmileJet AI Audit Score for At Dentist Surabaya: 7.7/10 overall. Authenticity: 8/10 — Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.. Treatment Quality: 7/10 — Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.. Cleanliness: 8/10 — Baseline 8: hygiene protocols supported by equipment. Final 8.. Team: 8/10 — Baseline 8: dentist Dr. Aditya, Dr. Adip named. Final 8.. Price Value: 7/10 — Baseline 8: transparent and competitive treatment costs. Final 7.. Tourist Suitability: 8/10 — Baseline 8: tourist support confirmed. Final 8.. Summary: This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism. Key strengths: Led by experienced dental specialists including Dr. Aditya; Partners with leading laboratories for high-quality restorations; Provides solid support for international patients. Confidence: High. Based on 50 reviews and 2 sources. Audited 25 May 2026.
SmileJet AI Audit
Confidence
● High
Audited 25 May 2026
Authenticity
8
Treatment Quality
7
Cleanliness
8
Team
8
Price Value
7
Tourist Suitability
8
"This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism."
Highlights
Score Breakdown
Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Baseline 8: hygiene protocols supported by equipment. Final 8.
Baseline 8: dentist Dr. Aditya, Dr. Adip named. Final 8.
Baseline 8: transparent and competitive treatment costs. Final 7.
Baseline 8: tourist support confirmed. Final 8.
Important — about this score
Please read before drawing conclusions about this clinic.
This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.
These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.
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At Dentist Surabaya is a private specialist dental practice located in the southern part of Surabaya, led by drg. Adip Natryo, Sp.KG, an Indonesian conservative dentistry specialist. The Indonesian dental specialty designation Sp.KG stands for Spesialis Konservasi Gigi, the postgraduate specialty in conservative dentistry, which closely overlaps with endodontics and restorative dentistry as practiced internationally. Patients in Indonesia are typically referred to a Sp.KG when their case involves complex restorations, difficult root canal treatment, or post-endodontic rehabilitation that requires more than general dentistry alone. The clinic also offers orthodontic services alongside its core endodontic and restorative work, which extends the range of treatments available to patients in a single practice.
The south Surabaya location places the clinic within easy reach of patients living in the Wonokromo, Karah, Jambangan, and surrounding districts, as well as patients commuting in from other parts of the city for specific treatments. The location is well served by ride-hailing apps and the wider road network, which makes the clinic accessible from much of the city. The setting is a focused specialist practice rather than a high-volume general clinic, with appointments scheduled around the principal dentist's clinical capacity and the complexity of the cases being treated.
Endodontic care is one of the most clinically demanding parts of general dental practice, and the focus on root canal treatment shapes much of the daily workflow at At Dentist Surabaya. Common reasons patients are seen for endodontic work include deep caries that have reached the dental pulp, fractured or cracked teeth that are causing pulp pain, traumatic injuries to anterior teeth, and longstanding infections at the root tip that need to be cleaned and sealed. The clinic provides initial root canal therapy on anterior, premolar, and molar teeth, and where appropriate retreatment of teeth where a previous root canal has failed and the patient still wishes to save the tooth before considering extraction and prosthetic replacement. Modern rotary endodontic file systems, electronic apex locators, and standard intraoral imaging are part of the day-to-day equipment package.
Beyond root canal therapy itself, the practice handles the restorative work that follows endodontic treatment. Teeth that have undergone root canal therapy are usually weakened and require careful long-term restoration to remain functional. The clinic provides services such as fiber-post placement, composite core build-ups, and ceramic crown preparation and fitting for posterior teeth, as well as more conservative options such as adhesive composite restorations and ceramic onlays for cases where preserving as much natural tooth structure as possible is the priority. For anterior teeth that have been traumatized or discolored after endodontic treatment, the practice can also discuss internal bleaching protocols and aesthetic composite or ceramic restorations to bring the smile back into harmony.
Orthodontic treatment is another important part of the clinic's offering. Conventional fixed appliances, including metal and ceramic braces, are available for patients of various ages, and clear aligner therapy is also offered for patients who prefer a more discreet treatment option. Treatment plans are typically discussed in detail during the initial consultation, with treatment timelines, payment arrangements, and follow-up appointments planned across the duration of the case. Adult orthodontic cases are common in Indonesian aesthetic-oriented clinics, and aligner therapy is often used to reposition teeth before veneers or crowns are placed in comprehensive smile design plans.
Routine general dentistry is typically also available at solo specialist practices of this kind, including comprehensive oral examinations, professional scaling and prophylactic cleanings, simple direct restorations, and basic preventive care. For tooth replacement, conventional bridges and removable dentures are offered for suitable cases, with more complex prosthetic and implant work coordinated with partner clinics or specialists when needed. Diagnostic imaging on site usually includes intraoral periapical and bitewing radiographs, with more advanced imaging such as cone beam computed tomography referred out to a partner imaging center for complex endodontic, orthodontic, and implant cases.
Sterilization and infection control follow standard Indonesian dental specialist protocols, with autoclaved instruments, single-use items handled appropriately, and clean, well-prepared treatment rooms. Communication with patients is generally clear and unhurried, in keeping with the expectations of a postgraduate specialist practice, with conversational English typically available given the international literature and training base in modern Indonesian dental specialty programs. WhatsApp is the usual channel for booking, follow-up, and treatment questions.
For patients researching dental care in Surabaya who specifically need root canal treatment, complex restorative work, orthodontic care, or a careful second opinion on a tooth that has been recommended for extraction elsewhere, At Dentist Surabaya offers a focused specialist option in the southern part of the city, anchored by the Sp.KG specialty leadership of drg. Adip Natryo.
5.0
★ 206 reviews
Lailatul Afifah
May 2026 · ★ 5
I really like the doctor's service; he's friendly and informative. I've been to several orthodontics, but this is the most comfortable place. The clinic is also clean. Don't hesitate to come here, everyone.
ketut henny
May 2026 · ★ 5
The doctors, nurses, and staff here are friendly, hygienic, and work efficiently. The treatment room is also comfortable (quite cool, with music playing). The equipment used is also sophisticated (X-rays). Excellent, 5 stars. Thank you to Drg Adip and the team.
Hana Pujiyati
May 2026 · ★ 5
The place is clean and tidy, the staff is friendly, and the doctor is patient and thorough. Most importantly, I'm not afraid of going to the dentist because it doesn't hurt. Thank you, Atdentist Surabaya.
ma shadow
May 2026 · ★ 5
One of the best clinics I have visited. To get treatment, you have to make an appointment first via WA. The admin is friendly and the service is also good. The treatment is also good and the explanation to the patient is easy to understand.
Amyra Galia
May 2026 · ★ 5
The place is very comfortable. The service is good. The WhatsApp response is fast. The staff is responsive. I'm satisfied with the results. The price is also reasonable. I wish you continued success, Atdentist.
Rizka Agatha K.
May 2026 · ★ 5
Dental care here is enjoyable, with state-of-the-art equipment, friendly doctors and nurses, and a clean clinic. There's no need to be afraid of going to the dentist anymore.
Charly Raya
May 2026 · ★ 5
The doctor is very detailed in his work, the medical equipment is sophisticated and the atmosphere is comfortable.
Amalina Safitri
May 2026 · ★ 5
The handling is really good and the results are also really recommended 👏 …
Nashwa Ramadhani
May 2026 · ★ 5
The place is clean, there is a prayer room, the older siblings are all friendly
Fauziah Diajeng Retnaningsih
May 2026 · ★ 5
When a dentist needs a dentist, the choice is here. One of the best in town! Thank you Drg. Adip. Always satisfying, always perfect! 😍🤩 …
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drg., Sp.KG Adip Natryo
Endodontics and Orthodontics
Founder of At Dentist Surabaya, practicing endodontics and orthodontics in South Surabaya.
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★ 5.0 (206 reviews)