Patients
Reviews of ArtSmile Odontologia.
Santos, Brazil. 245 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Established multi-specialty Santos-region Brazilian dental clinic with 10 named CRO-registered dentists from UNICAMP, USP, UNIMEP. Operationally legitimate with strong team credentials but not configured for international dental tourism, with no English support, pricing transparency, or overseas-patient logistics documented.
Authenticity
8/10Baseline 9: real Santos region SP clinic, 10 named dentists with CRO/SP regulatory numbers verifiable, 245 reviews. -1 light review pattern (0 verified, all 5-star skewed). Final 8.
Treatment quality
7/10Baseline 8: multi-specialty team (oral surgery, prostho, endo, ortho, perio, pediatric), USP master's degree on staff, Invisalign provider, laser therapy. -1 light review-pattern halo. Final 7.
Cleanliness
7/10Baseline 7: established Brazilian CRO-regulated clinic but no equipment/JCI evidence published. Final 7.
Team
8/10Baseline 9: 10 named dentists with CRO/SP regulatory numbers, university degrees from UNICAMP, USP, UNIMEP, multiple specialties. -1 individual experience years not detailed. Final 8.
Price value
5/10Baseline 6: no public pricing, Brazil mid-tier dental tourism but Santos coastal city is not a primary tourism destination. -1 no pricing transparency. Final 5.
Tourist suitability
4/10Baseline 5: no English-language website confirmation, no airport pickup, Santos is a Brazilian beach city not a primary dental tourism hub. -1 not configured for inbound dental tourism. Final 4.
What comes up well
- 10 named dentists with CRO/SP regulatory numbers verifiable
- Multi-specialty team: oral surgery, prostho, endo, ortho, perio, pediatric
- USP master's degree, UNICAMP and UNIMEP university lineage
Points to weigh
- Reviews lack verification badges (0/50 verified) but content reads authentic - light pattern
- No English-language support, pricing transparency, or international patient logistics
- Implant brands and equipment not published on website
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 245 reviews
Exceptional service! In all areas, the reception is cordial and efficient. My family needed assistance in an emergency, and my 4-year-old daughter was …
Excellent service, great final result in my root canal retreatment, crown and laser therapy 😁👍 …
All the professionals deserve praise! I was very well received, both on the phone and in person. 1000 out of 10. I highly recommend them to everyone.
An excellent clinic, an example of biosecurity and care. Everyone is very competent and always strives to do their best for the patient. Congratulations... 10 out of 10, I loved this team 💙 …
A highly competent clinic with excellent service for all its clients. Highly qualified and attentive professionals who treat us, above all, like friends.
I've never booked an appointment at the clinic, but I know Dr. Carol, an excellent person and professional!
Amazing, flawless procedure, painless, clean and relaxed environment, I was treated very well and the result of the procedure exceeded my expectations!!
Reply from the clinic
Hi Jefferson!! Thank you so much for your positive feedback! We're happy to hear you had a great experience at our clinic. 😊
I have always received excellent care from all the professionals at this clinic, so much so that I brought my whole family, including the most important member, my grandson, who is undergoing orthodontic treatment.
Reply from the clinic
Hello Ana!! We are immensely grateful for your kind words. It's always a pleasure to serve you and your entire family! Thank you for your trust!!
Dr. Leda performed the frenectomy surgery on my 20-day-old baby; she is an extremely skilled and attentive professional. …
Reply from the clinic
Hi Tainá! Thank you for your trust! Dr. Leda is very experienced in frenectomies, and we need this level of expertise to treat the babies who come to the clinic! We really appreciate your comment!! 💕
There are no words to describe how much Dr. Rafaela Delorenzo has changed my life. I started with fixed braces at age 8, used a removable one for a while too, and nothing improved my bite or my self-esteem. Invisalign proved to be simple …
Reply from the clinic
Hi Laura!! Dr. Rafaela was very happy to read your comment!! 💕 It's a great pleasure to take care of you and your family here with us! Thank you for your trust! Caring for oral health in a respectful way and transforming smiles is what motivates us most!! 💕
I highly recommend this clinic. Dr. Rafaella Passos is an excellent professional.
Reply from the clinic
Hi Cecilia!! Thank you for recommending us! Your trust in our work is very important to us!! ❤️ Dr. Rafaella Passos is truly great!!! 😍 You can always count on us!!
I loved the service, it was very good. The professionals are very attentive. Thank you for everything.
Reply from the clinic
Hi Neusa!! Your satisfaction is our priority. Thank you for sharing your experience with us!! ❤️
The reception and service were wonderful, I highly recommend it! Dr. Rafaella Passos is very competent! I'll be a regular patient!
Reply from the clinic
Carol! Thank you so much for your positive feedback! We're happy to know you had a great experience at our clinic! You can always count on us! 💕
We liked the clinic! The dentists were attentive, and the reception was equally so!
Reply from the clinic
Hi Mariana! We're so happy with your feedback! You can always count on us! 🥰
Excellent service, detailed guidance, empathy, and attention to the patient's report. I recommend it!
Reply from the clinic
Hi Penelope! We're so glad you enjoyed our service! We're happy! 💕
Right from the start, you are greeted by a very polite, organized, and competent team. Regarding my experience with Dr. Rafaela and Cristiane, I found it exceptional!!! Excellent, careful, and attentive professionals. They truly understand, …
Reply from the clinic
Raphael! Thank you so much for your comment! We truly work with great dedication because we love what we do! You can always count on us! ❤️
Exceptional service. Dr. Rene was a professional, attentive, answered all my questions, and prescribed the medication perfectly.
Reply from the clinic
Hi Gisele! Dr. Rene is really great, isn't he? You can always count on us! ❤️
Great experience at ArtSmile with Dr. Rafaela, an excellent professional and person!! The service from the girls at the clinic is also top-notch. I highly recommend it.
Reply from the clinic
Hi Vitória!! We're so glad your experience was great! Dr. Rafaela is truly an excellent professional, very caring! You can always count on us!! Thank you for your trust! 💕
The most complete clinic in Santos! With excellent professionals! Great environment! The children love it! All the professionals are dedicated and provide first-class service. …
Wonderful clinic! The staff and dentists are incredibly friendly and welcoming, with state-of-the-art equipment! Without a doubt the best in Santos.
Reply from the clinic
Hi Stephanie! Thank you so much for your comment and trust! It's always a pleasure to assist you! ❤️
Excellent clinic, all the professionals are outstanding in their service and explanations, using modern, technological equipment and all the necessary safety measures that allow for the best patient care, from the moment of scheduling to …
Reply from the clinic
Artur, thank you so much for your comment! We truly work with a lot of love and care for our patients. Thank you for your trust! 😊
We really like the clinic; it takes great care of our whole family. Dr. Leda, who treats our son, is always very kind and careful! Congratulations to the entire team of professionals, receptionists, dentists, and assistants. Everyone is amazing!
Reply from the clinic
Hi Cintia! Your family is always welcome here! You can always count on us! ❤️
I met Dr. Rafaela and I am very happy. She is competent, responsible, and meticulous in her actions, which makes her a distinguished professional. And it was the reception with her impeccable service that made this meeting …
Reply from the clinic
Sonia! We're so happy to meet you! It will be a pleasure to assist you! We hope you're happy here at Artsmile! 💕
Dr. Rafaela De Lorenzo brings complete reliability to all procedures. She explains how everything will work and the reasoning behind each treatment recommendation. This gives me peace of mind.
Reply from the clinic
Hi Taiz! Thank you so much for your feedback. We appreciate your trust; we're passionate about smiles, and that's what motivates us! 🤍
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