Patients
Reviews of ArtSmile Odontologia.
Santos, Brazil. 245 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Established multi-specialty Santos-region Brazilian dental clinic with 10 named CRO-registered dentists from UNICAMP, USP, UNIMEP. Operationally legitimate with strong team credentials but not configured for international dental tourism, with no English support, pricing transparency, or overseas-patient logistics documented.
Authenticity
8/10Baseline 9: real Santos region SP clinic, 10 named dentists with CRO/SP regulatory numbers verifiable, 245 reviews. -1 light review pattern (0 verified, all 5-star skewed). Final 8.
Treatment quality
7/10Baseline 8: multi-specialty team (oral surgery, prostho, endo, ortho, perio, pediatric), USP master's degree on staff, Invisalign provider, laser therapy. -1 light review-pattern halo. Final 7.
Cleanliness
7/10Baseline 7: established Brazilian CRO-regulated clinic but no equipment/JCI evidence published. Final 7.
Team
8/10Baseline 9: 10 named dentists with CRO/SP regulatory numbers, university degrees from UNICAMP, USP, UNIMEP, multiple specialties. -1 individual experience years not detailed. Final 8.
Price value
5/10Baseline 6: no public pricing, Brazil mid-tier dental tourism but Santos coastal city is not a primary tourism destination. -1 no pricing transparency. Final 5.
Tourist suitability
4/10Baseline 5: no English-language website confirmation, no airport pickup, Santos is a Brazilian beach city not a primary dental tourism hub. -1 not configured for inbound dental tourism. Final 4.
What comes up well
- 10 named dentists with CRO/SP regulatory numbers verifiable
- Multi-specialty team: oral surgery, prostho, endo, ortho, perio, pediatric
- USP master's degree, UNICAMP and UNIMEP university lineage
Points to weigh
- Reviews lack verification badges (0/50 verified) but content reads authentic - light pattern
- No English-language support, pricing transparency, or international patient logistics
- Implant brands and equipment not published on website
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 245 reviews
Wonderful clinic. Dr. Rene is highly competent. The staff are kind and efficient.
Competent and attentive professionals. Very polite reception staff. I've been taking my son there for many years.
My son has been going to the clinic since he was little, I recommend it. Very competent and attentive.
My son has been treated by Dr. Renê since he was 5 years old. Excellent work! Great partnership! I recommend him!
The team of professionals goes out of their way to help. I would like to highlight the excellent work related to the treatments offered by the dentists. Furthermore, the receptionists are extremely attentive!
Wonderful! The receptionists are super friendly, the environment is beautiful and very modern, and all the professionals are excellent, competent, and attentive! I recommend the Artsmile clinic to everyone!
Excellent service, great charisma with children, my son loved it.
I love this clinic!!! Rafaela, you're a sweetheart!! Thank you for the service and the care!!! I loved everyone at the clinic!!! God bless you all!!
Good afternoon, I've never seen such a well-structured clinic, it seems world-class. I was treated very well by Dr. Rafaela and I noticed a perfect humanization of the clinic's hierarchy. I want to return soon to that pleasant environment and be welcomed as warmly as I was.
The clinic is great, the dentists are all very attentive, always aiming for what is best for the patient, the assistants are very well trained, in short, the Artsmile team deserves congratulations for their commitment to patients and their commitment to excellence in oral health!
Reply from the clinic
Thank you, Ana! Our team was hand-picked to offer the best in dentistry!
I am a patient of Dr. Rafaela and I would like to publicly thank her and the other staff and dentists at the clinic. I needed a procedure but was very insecure about going because of the pandemic and because we would obviously be without …
The environment, staff, and professionals are EXCELLENT!!! They are very attentive and the service is of excellent quality. I am very satisfied and recommend them to everyone!
I'm outraged by such a lack of respect for the clinic's employees and patients. A few weeks ago, when I was there, I heard that they are using EXPIRED dental sealants on patients!!! Charging an absurd amount!! …
Reply from the clinic
Hi Luana, how are you? We couldn't find your registration in our patient list. I would like you to contact us so we can better understand what you heard. We do not use any expired materials; on the contrary, we prioritize the use of … More
Excellent service, care, and concern from all the professionals before and after treatment, which is very important. I recommend the clinic without a doubt!
Reply from the clinic
Thank you, Alice! We are very happy with your comment!
Highly competent professionals, exceptional service! The clinic is always spotless and has a very welcoming atmosphere. I highly recommend it!
Excellent clinic, I highly recommend the place. From the reception staff to the professionals who provide the service, they are all top-notch. The clinic is impeccable and beautiful, and I received excellent care.
Excellent service from the moment you arrive at reception. Dr. Rafaela is wonderful!
I came to know the clinic after my youngest son was assaulted and had four teeth broken. The clinic took great care of my son after the trauma and restored his smile after treatment. Subsequently, my older son and husband became patients, …
It was an incredible experience, great people, top-level professionals, and best of all, you see results very quickly.
Absolutely incredible, it changed my life, the receptionists (Gabi and Renata) were very good, and the dentist was amazing 🤪 (Dr. Rafaela) …
The clinic has a great structure...from the reception to the professionals...everyone is well-prepared...I had a procedure done and received excellent service...Congratulations!
The service is truly exceptional, from the phone call to the moment of departure. Fear of the dentist is now limited to the fear of going to another clinic. Artsmile gets a 10 out of 10!!!
Best dentist I've ever been to, great secretaries, all of them deserve praise, and not to mention the dentists, they are lovely and super talented, a very pleasant place with impeccable service, I loved it!!
It's a clinic with excellent professionals who treat your teeth with the utmost care 🙂 …
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