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Patients

Reviews of Artdentina Centrum stomatologii.

Krakow, Poland. 82 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.6

out of 5, from 82 reviews

5 73
4 0
3 2
2 2
1 5
Marcin Motylski via Google 5.0 out of 5
I can confidently recommend both dentistry (preparation for orthodontic treatment) and orthodontic treatment with Dr. Karolina Leszcz-Maciejewska. Professionalism at every step, with thorough explanations of what, how, and why. The entire team is always extremely friendly, smiling, and helpful. I am very satisfied with my orthodontic treatment and the rest of the services.
Reply from the clinic

Mr. Marcin, thank you for your recommendation and such a great review! We're delighted that you're satisfied with the entire treatment process – both the dental preparation and the orthodontics. We'll proudly pass on your kind words to Dr. Karolina Leszcz-Maciejewska. A thorough explanation of the treatment plan and a pleasant atmosphere are essential for us. Best regards!

Linda Turke via Google 5.0 out of 5
Complete professionalism and a great approach to patients. My teeth are perfect, and I can't stop smiling. Thank you and I recommend them wholeheartedly! I wholeheartedly recommend this office to anyone who dreams of a beautiful smile and professional orthodontic care. Thank you again! 😊 …
Reply from the clinic

Ms. Linda, what a wonderful review! "It puts a smile on my face" – these are the words we work for! Thank you so much for appreciating our professionalism and approach. We're thrilled with the results of your treatment. Thank you for your warm recommendation, and we send you our best wishes for a smile! 😊

Martin Kus via Google 5.0 out of 5
I'm very impressed with this practice. Both email and phone communication have been very efficient to schedule appointments. All the staff is very friendly, warm and professional. Equipment and the office feel high end and brand new. From the US patient perspective, the pricing is very competitive. I was able to get a proper invoice and successfully submit an FSA claim in the US which helped me…
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save substantial amount for the procedure performed at Artdentina. I highly recommend the practice and will be coming back.

Reply from the clinic

Thank you so much for this detailed and glowing review, Martin! We are thrilled to hear that you were impressed with our practice. We pride ourselves on efficient communication, a friendly, professional team, and high-end, modern equipment. We are also very happy to know that the invoicing process for your US FSA claim was smooth and successful – this is great feedback for us and future international patients. We highly appreciate your recommendation and look forward to seeing you again!

Monika Kowalsk via Google 5.0 out of 5
There's no better dental office than Artdentina. I highly recommend it!
Reply from the clinic

Monika, that's the greatest compliment we can give you! Thank you so much for such a wonderful review and recommendation. See you soon!

Sebastian Bobrowski via Google 5.0 out of 5
I highly recommend it. It's incredibly flexible. Even in difficult situations, Ania manages to find the perfect date. I highly recommend it!
Reply from the clinic

Mr. Sebastian, thank you very much for your recommendation! We're pleased that you appreciated the flexibility and dedication of our team, especially Ania, in finding convenient appointments. We always strive to meet our patients' expectations, even in difficult situations. Best regards!

Kuba K via Google 5.0 out of 5
Friendly, professional staff. Dr. Marysia, along with Dr. Ania, are doing incredible things; they've completely changed my approach to dentistry and dentists. I'll definitely see them again and feel safe in their wonderful hands.
Reply from the clinic

Mr. Kuba, thank you for your kind words! Dr. Marysia and Dr. Ania thank you for appreciating their work. We're delighted that the results of their efforts have made such a positive impression on you! We value professionalism and a friendly approach. We cordially invite you!

Małgorzata via Google 5.0 out of 5
I've been a regular patient for several years and haven't changed this dental clinic for another, even after moving from Krakow. I'm very pleased with the hygiene, treatment, and the icon procedure, which have always been performed very professionally and meticulously. After visiting other places, I've never had my teeth cleaned so well. I highly recommend it :)
Reply from the clinic

Małgorzata, we are incredibly pleased that you remain our regular patient despite moving from Krakow! This is the best proof that our work and care are of the highest standard. Thank you for your long-standing trust, and we invite you to visit us again!

Damian Dynda via Google 5.0 out of 5
Ms. Marysia is a true gem. Professional and very kind. It's clear she has extensive experience and is passionate about her work. I highly recommend her.
Reply from the clinic

Mr. Damian, thank you very much for your recommendation! We're delighted that Dr. Marysia Mierzwińska-Nowakowska is your "golden woman." Her professionalism, experience, and passion for her work are a source of pride for us. Best regards!

Jolanta Henk via Google 5.0 out of 5
I highly recommend orthodontic treatment! Professional service and a professional approach. 😊 If I had to choose again, I would definitely come back here. The results after two years of wearing braces, as well as the care after removing them, are 5 stars! 😉 …
Reply from the clinic

Jolanta, thank you for such an enthusiastic review! We're thrilled that the results of our two-year orthodontic treatment and the post-retainer care we provide deserve a 5-star rating. Expertise and a professional approach are the values ​​upon which we build our clinic. Thank you for your trust, and we look forward to seeing you again! 😉

Malgorzata Przenioslo via Google 5.0 out of 5
Fantastic, experienced doctor. Our whole family goes there and we highly recommend her.
Reply from the clinic

Małgorzata, thank you for the trust you and your family have placed in us! It brings us great joy. We're delighted that you appreciate the expertise of our doctors. Best regards, and we hope to see you at your next appointment!

Elżbieta Wołek via Google 5.0 out of 5
I'm very pleased with my orthodontic treatment at this clinic with Karolina Leszcz-Maciejewska. I felt comfortable from the very beginning – the service is extremely professional, and the doctors are competent. The entire treatment process went smoothly, and the results are amazing! Furthermore, the clinic has a very pleasant and friendly atmosphere, making every visit a pleasure. I wholeheartedly…
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recommend this place to anyone looking for professional orthodontic care!

Reply from the clinic

Elżbieta, thank you so much for such a comprehensive and positive review! We are incredibly pleased that Dr. Karolina Leszcz-Maciejewska met our expectations and that the entire orthodontic treatment process took place in a comfortable and friendly atmosphere. The complete professionalism and competence of our doctors are paramount. Thank you for your confident recommendation!

Piotr Sedlak via Google 5.0 out of 5
I highly recommend it, family atmosphere, professional care and, if necessary, incredible patience with 7-year-olds :)
Reply from the clinic

Mr. Piotr, thank you for such a warm recommendation! We're proud that we manage to combine professional care with a family atmosphere. And having the patience of an angel with our youngest patients is essential when working with children! Warmest regards to you and your 7-year-old!

Kate Denisenko via Google 2.0 out of 5
A waste of time and money. I once went to this clinic for a loose tooth. They performed a CT scan, and the doctor promised to consult with another doctor to determine if the tooth was suitable for treatment and inform me of the results. That was it. While waiting for an email from Artdentina, I had to urgently take the tooth to another clinic, where it turned out the CD contained a photo of a…
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a completely different person. So I was forced to take the photo again. When I arrived to pick up the correct CD, they suggested I personally check with the doctor whether the fractured tooth was suitable for treatment while the doctor was free. However, I was not informed that I would have to pay for this after the "consultation." Consequently, I decided not to continue treatment at this clinic.

Olha Z via Google 5.0 out of 5
I recommend it with all my heart!!! Not only did they cure all my teeth here, but they also put braces here 🤗 A month ago, they removed the braces from my teeth and we can't wait for a snow-white and, I'm not afraid to say it, Hollywood smile!!! …
Reply from the clinic

Thank you for such a wonderful review! 💙 We're thrilled to be able to accompany you on your journey to a beautiful, Hollywood smile. 😊 It brings us great joy to see such satisfied patients! We hope that this smile will accompany you every day and bring you only positive moments! 🌟

B K (BK) via Google 5.0 out of 5
I highly recommend Artdentina! A very professional, competent team. All the ladies are kind and helpful. They've done wonders for my teeth (orthodontics, restorations, and whitening). I can finally smile without any inhibitions :)
Reply from the clinic

Thank you very much for such warm words and trust! 😊 We are glad that we could help fulfill your dreams of a beautiful, confident smile. The most important thing for us is that every patient feels well cared for and leaves the office with a smile on their face. ✨ See you in Artdentina! 🦷💙

Agnieszka Bajek via Google 5.0 out of 5
I wholeheartedly recommend this office. I first came here with severe toothache following a poorly performed root canal at another office. Karolina took care of me and, with a great deal of work, saved my tooth. I can't overlook the dedication of Ania, who, on her day off, went above and beyond to get me a prescription for pain medication. Karolina's approach and Ania's dedication made me decide…
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to continue treatment for my other teeth at this office. Subsequent visits were always handled professionally and virtually painlessly by Beata. I never thought I'd be writing this, but Ania and Beata now make me go to the dentist with a smile. And I'm also strongly considering continuing my orthodontic treatment at this office.

Reply from the clinic

Dear Ms. Agnieszka, Thank you very much for sharing your feedback and your kind words! We are incredibly grateful that you placed your trust in us, despite the difficult experience with your previous treatment. We are incredibly pleased that Ms. Karolina, Ms. Ania, and Ms. Beata were able to help and make your visits to our office more enjoyable, and most importantly, painless. 😊 Each of our specialists puts their heart and soul into their work, so we are even more pleased that their commitment and care have been appreciated. We look forward to your future visits and hope that if you decide to undergo orthodontic treatment, we will meet your expectations in this area as well. Thank you again for your kind words and we wish you good health and a beautiful smile! 😊 Best regards, The Artdentina Team

Мария Еремина via Google 5.0 out of 5
This is the first clinic that found the cause of my pain. The wait for an appointment is really long and can be delayed, but my advice is to wait. The doctor immediately told me within 10-15 minutes that I had gum problems, even though I was referred from another clinic for root canal treatment. Teeth cleaning is a bit pricey (but worth it!) The hygienist explained everything and said that now…
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it all depends on me and my dental care. After a month of visits, my gums are not bleeding. The bone pain has stopped. I'm eagerly awaiting my next appointment to continue the treatment.

Reply from the clinic

Thank you so much for your kind feedback! We are very happy that we were able to find the cause of your pain and assist with treatment. Your health and comfort are our top priorities, and we are pleased that one month after your visit, your gums have stopped bleeding and your bone pain has subsided. 😊 We apologize for the wait time and any delays that may have occurred. Your recommendation to wait shows that our specialists' efforts are worth it! We are also pleased that your teeth cleaning yielded such good results. As always, good oral hygiene is very important, and we are pleased that you are following our recommendations. We look forward to your next visit! Best regards, The Artdentina Team

Dawid Piech via Google 5.0 out of 5
I definitely recommend this office. I underwent treatment for a rather complicated malocclusion over three years ago (four teeth extractions were required, two out of five orthodontists were unwilling to treat it at all, and the other two either seemed less professional or were a bit pricey). Karolina corrected the malocclusion, and now I only come for retention checkups. The office has a great,…
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relaxed atmosphere, and the staff are dedicated to their work. I also had dental treatment with Ms. Pieniążek; she offers advice and always answers all questions. If something is a scam (even though it's portrayed in the media as something more modern/better), the staff are straightforward and tell me it's not worth the investment. It's clear that the staff is developing and investing in newer equipment. There's always a spoonful of tar in every jar of honey, so there's a bit of that here too. At the beginning of the treatment, I was missing some information about treating the malocclusion (it was revealed during the treatment). I feel like a directory with detailed treatment information would be helpful, as we always forget to mention something, and patients often don't even know what to ask. If something is unclear, they can ask about it at a subsequent appointment. Another issue is that the wait time for an appointment is sometimes excessive (around an hour). In this regard, I would suggest calling another patient if the delay is longer than half an hour. Overall, I think I can wholeheartedly recommend this office. The atmosphere is great, and you leave feeling well-cared for.

Reply from the clinic

Mr. Dawid, Thank you very much for your trust and for taking the time to share such a detailed review! We are very pleased that, despite initial difficulties, you decided to continue your treatment at our office and that the results ultimately met your expectations. It gives us great satisfaction that you can now only come for retention checkups and enjoy a healthy, straight smile! 😊 Thank you also for your valuable comments. We strive to constantly improve, and every suggestion is very important to us. The catalog with treatment information is a very good idea, which we will definitely consider to better support our patients during treatment. Regarding waiting times, we know how important punctuality is and will strive to be more diligent in informing patients when delays occur. Thank you again for your trust and kind words, as well as for your understanding. We hope that future visits will be just as positive and efficient. 😊 Best regards, The Artdentina Team

Katarzyna C.Sz. via Google 5.0 out of 5
I highly recommend Artdentina and the entire team led by Dr. Karolina Leszcz. We've been seeing her and using her services for several years now. My daughter just completed orthodontic treatment with fixed braces, and I'm impressed with the results. We visited another clinic before starting treatment, but Dr. Karolina won us over with her thorough treatment plan and the thoroughness with which she…
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explained it.

Reply from the clinic

Thank you so much for your kind words and the trust you have placed in our team. We're delighted that we were able to accompany your daughter during her orthodontic treatment and that you're pleased with the results. Dr. Karolina and the entire Artdentina team always strive to provide the highest standard of care, so such feedback is a great honor for us. We're grateful that you chose our center and hope we can continue to be of assistance in the future.

A. Król via Google 5.0 out of 5
I wholeheartedly recommend this place ❤️ after over a year of wearing straightening trays, I managed to achieve a beautiful smile 😊 that is unrecognizable 😊 all the ladies are very nice and friendly 😊 …
Reply from the clinic

Thank you so much for your kind words and for recommending our dental center! 🥰 We're thrilled that you're happy with the results of your treatment and that you've achieved your dream smile 😊. We always strive to make our patients feel comfortable with us, and your review is the best confirmation that our efforts are paying off. Thank you again, and we invite you to visit us again in the future!

Ula Kudlanska via Google 5.0 out of 5
I highly recommend this place. The ladies working in the office are exceptionally polite and helpful; they're experts you can trust. Our whole family uses all their services – orthodontics, dental work, and dental hygiene. I'm always impressed by the dedication they bring to their work. I especially thank Ms. Ania for her patience and wonderful approach to me and my daughter. 🙏 Ms. Karolina,…
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, incredibly professional and a great expert. Ms. Justyna works wonders with dental hygiene; my teeth look as if they've been whitened, and Ms. Beata is a very patient person; only she can get my daughter's teeth extracted. Warmest regards, and don't change your ways! 😍

Reply from the clinic

🥰 Thank you so much for your warm and heartfelt words! We are incredibly pleased that you and your family have such a positive experience with our center. It's a true pleasure for us to care for you and your entire family, and knowing that our work is so appreciated gives us a boost! We are especially grateful for the recognition of our wonderful employees – Ania, Karolina, Justyna, and Beata. Each of them puts their heart and soul into ensuring that every patient feels comfortable and receives the best possible care. We are delighted that their commitment and professionalism have been so highly praised. We wish you and your entire family good health and smiles! We are always here for you and will be happy to continue caring for your dental health. Warm regards and thank you for your kind words – we will strive to continue to meet your expectations! 😍😊

Bret Spainhour via Google 2.0 out of 5
I have thought long and hard about posting my opinion here, but it is my opinion that this office exposed me to excessive radiation during my last visit. Before coming to this office, I had a panoramic X-ray of my teeth done elsewhere a few months earlier - I provided this image to the office when I first came to them. During my last visit, however, the dentist required another panoramic X-ray…
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y to be done in their office (even though she was aware that my previous X-ray was quite recent). After the first exposure of this X-ray failed, I was required to endure another one! In all, I was exposed to the radiation from THREE panoramic X-rays in just a few months. When I expressed my concern about too much radiation, the dentist told me that it was 'just a small amount.' However, I believe it was excessive and driven primarily by greed (they charge 200 PLN per procedure). I have decided to stop going to this dental office - I feel I cannot trust them to protect my health (dental or otherwise). I have read online that most dental professionals recommend that one panoramic X-ray is adequate for 1-5 years for a healthy person (which I am). Knowingly exposing me to the radiation of a second and third panoramic X-ray within a few months was wholly irresponsible, in my opinion. I am probably not the only patient whom they are needlessly exposing to excessive radiation. Addendum: Since I cannot reply to the text that the owner posted, I must add my reply as an edit to the original post. 1) There was no discussion about these procedures, nor was there consent - I was ordered to get this panoramic X-ray without any discussion whatsoever. Your ad states that you 'customize a solution that will be best fitted to your needs,' but I felt no 'customization' whatsoever. I expressed my concerns 2-3 times about the excess exposure to radiation, yet the doctor showed no regard for my concerns. In my experience, Polish dentists and doctors do not like to be questioned - if I had refused, I would have likely been labeled a problem patient and possibly dismissed without treatment. This has happened to me before. 2) I notice you chose to ignore the dentist recommendations for the number of acceptable X-ray procedures - why is that? Are you familiar with the American Dental Association's guidelines for how often such X-rays are to be administered? Certainly, the EU and/or Poland must have similar guidelines that limit our exposure to radiation. 3) Regarding the excessive charge claim - why was a panoramic X-ray necessary for checking one tooth? A spot X-ray would have been less expensive, and it would have exposed me to significantly less radiation (as I understand it). I left my previous dentist because I felt that he was doing unnecessary work in order to charge me higher fees, so why should I trust you in this regard? Are you the lone beacon of ethical behavior? 4) I have no idea what my individual charges were, because you refuse to give me an itemized receipt! I requested one a couple weeks ago, but I was required to speak to the dentist first. I arrived at our scheduled meeting time, but I left after 10 minutes of waiting - why won't you give me an itemized receipt? Why must I speak to a dentist before possibly receiving one? And why must I wait to receive this document? 5) My question about overcharging stems from your price list - I was charged 680 PLN, yet your top fee for a filling is listed is 460 PLN, and the panoramic X-ray is listed as 200 PLN (totaling 660 PLN). As I said before, you will not you provide an itemized receipt, so I have no idea what the individual charges are. Do you believe this policy engenders trust or mistrust? All of my English students have reported similar observations with feelings of being overcharged by dentists since the pandemic; most of them have migrated to new dental practices for this reason. We are tired of this behavior - you are losing the trust of your patients with this tactic.

Reply from the clinic

Dear Sir, Thank you for sharing your opinion. At the same time, we are very sorry that you are interpreting a referral for a diagnostic test ordered by a licensed physician with many years of experience in this way, questioning his competence in this area. Our actions are always dictated by our concern for the health of our patients and the desire to provide the best possible care. We, as physicians and Artdentina staff, repeatedly demonstrate this. Therefore, we are even more concerned that you accuse us of attempting to extort money by performing a test whose price is publicly available, even though our dental center is structured in such a way that the doctor who treated you receives no benefit for ordering the test. Therefore, it is not in his best interest to order unnecessary tests. On the contrary, he always tries to weigh whether such a test is necessary, thus promoting patient satisfaction and his image. It is also worth clarifying a fundamental issue at this point. You came to us with a panoramic X-ray. However, the doctor ordered a CT scan, which was necessary to diagnose a structure that was unclear in the X-ray. Panoramic X-ray to determine the appropriate treatment method. Before the examination, you were informed of its purpose and consented to the procedure. It is also true that the examination had to be repeated because the initial CT scan did not capture the structure of interest, which can happen, for example, if the patient moves slightly during the examination. Despite this, payment was only charged for one CT scan, so we cannot agree with your accusation of greed. At the same time, we want to reassure you. With modern equipment, the radiation dose is significantly limited, and the examination is performed in accordance with all procedures. During the examination, the patient wears a special protective apron made of lead rubber, which effectively blocks X-ray radiation. Please trust us that if there were any health risk from a repeat examination, the appointment would be postponed. The health and safety of our patients is our top priority, and we strive to provide the highest quality services, and diagnostic imaging is essential for proper treatment. Sincerely, Karolina Leszcz Maciejewska Owner of Artdentina Dental Center

Justyna Zawadzka via Google 5.0 out of 5
The best office in town! Comprehensive care at the highest level. I needed urgent help, and I received it at 10 PM on Friday. A CT scan was available on-site, which proved essential to saving the tooth. Dr. Leszcz-Maciejewska is the best specialist. I highly recommend her, and thank you!
Reply from the clinic

Thank you so much for such a positive review and for appreciating our office! 😊 We're glad we could help you with your urgent situation and that our care met your expectations, even at such a late hour. We always strive to be available to our patients whenever they need us. Your words are a huge motivation for us to continue our work. Thank you for your trust and recommendation, as well as for your kind words about Dr. Leszcz-Maciejewska!

emilka adler via Google 5.0 out of 5
I started treatment at this dental office over three years ago. I came with misaligned jaws, crooked teeth, and even an extra tooth in my lower arch. I was treated by Karolina, whom I can describe as a competent, friendly, and extremely professional doctor. After three years of wearing braces and with Karolina's excellent care, my teeth look exactly as I dreamed. The entire team is a great team,…
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and the staff are warm and polite. The atmosphere is pleasant and the service is professional. Ania is the best assistant I've ever met. She always ensures the patient's well-being. Justyna is a very kind woman who performs all procedures in a detailed and professional manner. I would like to thank her with great gratitude and wholeheartedly recommend this clinic!

Reply from the clinic

Thank you so much for such a beautiful and touching review! We are incredibly happy that we were able to accompany you on your journey to your dream smile over the past three years. Karolina, along with the entire team, proudly followed your progress, and knowing that the final result has met your expectations is our greatest reward. We are pleased that both Ania and Justyna contributed to making every visit comfortable and enjoyable for you. We are proud to have such dedicated and professional team members who, through their work and approach, win the hearts of our patients. We sincerely thank you for recommending our clinic and for sharing your story. It is incredibly motivating and reinforces our belief that what we do is truly valuable. We wish you much joy with your new smile, and we are always ready to help in the future! 😊🥰

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