Patients
Reviews of Art-Dent Consultorio Dental.
Playa Del Carmen, Mexico. 146 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.1 out of 10
Overall score
Art-Dent is a solo practice run by Dr. Gonzalo Leiva with over 15 years experience and an exceptional 4.94 Google rating across 146 reviews with no recurring complaints. Patients including English-speaking visitors praise the lack of upselling, the comfortable experience, and local-market pricing well below tourism-packaged clinics. The trade-off is that the clinic is not packaged for international patients with no airport transfer, no coordinator, and no published Cedula or specialty title.
Authenticity
8/10Solo practitioner Dr. Gonzalo Leiva with 15+ years and 146 Google reviews at 4.94, zero negatives in the sampled pool, and consistent positive English-speaking expat feedback.
Treatment quality
8/10All 50 sampled reviews are 5-star, including a detailed Canadian patient describing no upselling and a comfortable experience; the solo-practitioner model with long tenure supports quality control.
Cleanliness
8/10Reviews describe a clean, modern facility with no hygiene complaints in 50 sampled reviews.
Team
6/10Single dentist Dr. Gonzalo Leiva named; oral rehabilitation specialty implied by service mix but specialty title and Cedula number not publicly disclosed.
Price value
8/10Local-Mexican market pricing per patient reviews including whitening at roughly USD 170 and cleaning at roughly USD 40 to 55, materially cheaper than tourism-packaged clinics nearby.
Tourist suitability
5/10Dr. Gonzalo speaks English per multiple reviews, but no airport transfer, no coordinator, and no tourism package are advertised; positions as a local practice rather than a tourism operator.
What comes up well
- Solo dentist with 15+ years experience and a 4.94 review average
- Canadian and expat patients confirm strong English and no upselling
- Local-market pricing roughly USD 170 whitening and USD 40 to 55 cleaning
- Same-day digital crown design and placement workflow
Points to weigh
- Cedula and specialty title not published, only verifiable by direct request
- No airport transfer, coordinator, or tourist package
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 146 reviews
Exceptional experience, issues were identified quickly and accurately. A long term issue was established that many other dentist's hadn't noticed. I was lucky enough to be treated on the same day with no appointment. Dr Gonzalo is impeccably mannered and very patient. Pricing is reasonable too.
Reply from the clinic
Thanks Shun It's a pleasure to help you I hope you are very well..greetings
I went for a dental emergency. Zero pain, super professional, meticulous, and he even followed up with me after treatment. Highly recommended, professional, and reasonably priced. Thanks, Gonzalo.
Reply from the clinic
Thank you so much, Luciano, it was a pleasure to help you!
My filling broke off on my front tooth, so I started looking for a clinic based on reviews and my choice fell on Art Dent. I got a beautiful tooth done very quickly and I was very pleased with my visit to this medical center 🙌🤝 …
Reply from the clinic
Thank you very much Nina, it's a pleasure to have helped you...regards
Excellent professional and excellent person. His explanation and attention to my problem were crystal clear. 100% recommended. Thank you, Dr. Gonzalo, for giving me back my smile.
Reply from the clinic
You're welcome, Graciela, it was a great pleasure to help you...see you soon! Best regards
When I had a problem while on vacation, the DC (Customer Service) resolved it for me, explained everything, and did an excellent job. Very kind and professional 😉 …
Reply from the clinic
Thank you so much, Silvina. It was a pleasure to help you. Enjoy your vacation! Best regards.
Excellent service! We went because my colleague Diana broke a crown, and the service, professionalism, and speed were wonderful. Thank you so much, we'll definitely be back!
Reply from the clinic
Rafael, thank you so much, it was a pleasure helping you! Best regards
Dr. Gonzalo provided excellent service. I love how clean and organized the place is. I highly recommend this place; the staff is very kind and attentive.
Reply from the clinic
Thank you Pablo, it was a pleasure assisting you...a very good patient...best regards
I used art-dent dental services many times and always was happy with my results ), my last visits I had Invisaligns with Dr. Gonzalo and he is professional and attentive, and did a great job. Highly recommend
Reply from the clinic
Victoria thank you very much!!! I'm glad you are happy with the results.... greetings
What an amazing dentist Dr.Gonzalo is! I had a fractured molar extracted and it wasn't so straight forward as to pop right out. With total professionalism he got that stubborn tooth out! I'm so happy that I found Art-Dent. He has so many 5 star reviews for a reason! What a great dentist!
Reply from the clinic
James thank you very much.....!! It's a pleasure to help you with whatever you need, let me know...regards
My partner and I have never had a better experience at a dental office. Dr. Gonzalo was very professional and very attentive to questions and needs. So glad to have found a place for any upcoming dental work in Playa. Highly recommend!
Reply from the clinic
Guys, thank you very much!!! A pleasure to serve you
It's a rare joy to say that a dentist visit was a wonderful experience, but with Dr. Gonzalo, it certainly was. Swift to respond on WhatsApp, with excellent English skills, and a spotless office, he explained the process with each step, making the tooth extraction feel more like a quick and easy pit-stop rather than a serious dental procedure. I highly recommend him, he's the real deal!
Reply from the clinic
Eva Thank you very much, it's a pleasure to help you... I hope you continue well... take care!!
For the first time I went to the clinic in the center (before that I had not been to the dentist for 11 years, I’m 29). I didn’t like it as much as possible and through a Google search I found this master. I visited 6 times: 1st check, cleaning and whitening, 2-5th - treatment of 13 teeth for caries and 6th - complex removal of a wisdom tooth. An excellent specialist, a cool and pleasant guy who…
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was able to endure all my whining. Thanks a lot!
Reply from the clinic
Thanks Valeri!!! I hope I have improved your experience at the dentist.... I really appreciate your comment.... greetings
An excellent professional; seeing his work is like seeing a Da Vinci masterpiece. Highly recommended. The service this doctor provides is worthy of someone who truly loves their profession.
Reply from the clinic
Haha, genius!!! Thank you, it's a pleasure to serve you every time you come to Playa!! Big hug, have a safe trip home!
I broke a tooth while on holiday and had to get dental treatment, Dr Gonzala was recommended from the travel rep at the hotel we we staying at. On arrival at the dentist I was immediately put at ease by the good Dr. At all points during the procedure everything was explained in perfect English and with very minimal discomfort. The whole procedure took about 35 mins and within 1 hours the…
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numbness worn off and I was able to eat as normal. If anyone is in Mexico Playacar area and needs dental work done then Dr Gonzala is the man for the job.
Reply from the clinic
It's a pleasure to have helped you..... thank you for your comment, greetings
After being caught out in Mexico with a bad tooth I was recommended to visit Am so glad I did as I was seen at short notice and was instantly made to feel comfortable and treated as as friend and not a patient Wouldn't hesitate to recommend any one that has a bad tooth and will be keeping in contact as will be returning if ever I need any treatment wile visiting Mexico again Can only give 5…
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e 5 stars but deserved more
Reply from the clinic
Thank you very much Neil...I'm glad I could help you and let me know if you need anything. Regards
Amazing work from Dr Gonzalo! My friend woke up with a really bad tooth infection (abscess and swollen cheek) at the beginning of our holidays. I contacted Dr Gonzalo in the morning and he received us early afternoon the same day! After an emergency tooth extraction and antibiotics treatment, my friend fully recovered after couple of days. Really professional and caring. He speaks…
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Spanish/English perfectly which reassured my friend.
Reply from the clinic
Thanks guys!!! I really appreciate your comment...a pleasure to have helped you, happy return
I had allot of work to do and it was done professionally, with minimal pain, and at a good price Thank you. I can eat again!
Reply from the clinic
Thanks Robert!! Nice to have helped you Regards
If you need dental work in Playa del Carmen, this orthodontist is worth a visit. His prices are reasonable, and most of all, he really knows what he's doing. I needed dental work on a chipped tooth, and he made it look flawless. I didn't feel any pain. :) You won't regret visiting this dentist. I'm very happy with my results! If you're in need of dental work in Playa del Carmen, this…
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s orthodontist is worth a visit. His prices are reasonable, and most of all, he really knows what he's doing. I needed dental work on a chipped tooth, and he made it look flawless. I felt no pain whatsoever. You won't regret visiting this dentist. I'm really happy with my results! :)
Reply from the clinic
Kay thank you very much nice to have been able to help you.....
An incredible dental experience! My visit to the dentist was extremely pleasant and effective. His care was quick and efficient, and best of all, my toothache is completely gone. The staff was friendly and professional, taking the time to clearly explain my situation and the necessary treatment. I would definitely recommend this dentist to anyone looking for quality care and effective results!
Reply from the clinic
Thank you so much, Isaac! I'm so glad you're doing well... I appreciate your comment! Best regards.
Excellent service, I had terrible pain while on vacation and needed to find a local dentist for my dental emergency. Dr. Gonzalo got me in quickly and was done within 2 hours so I could enjoy the rest of my vacation. Kind people and fair prices, I highly recommend.
Reply from the clinic
Thank you very much Emily!! Greetings
Definitely the best dentist visit I've ever experienced in lifetime. I highly recommend to everyone! Dr Gonzalo is very honest, understanding, and will take care of you in best way possible! Easy 5 star rating 🌟🌟🌟🌟🌟 …
Reply from the clinic
Konrad thank you so much I really appreciate your comment....a big greeting
I fly here from the U.S just for his service. His work is amazing, and great quality. Clean office and professional. The best
Reply from the clinic
Thanks you so much Amanda!! A pleasure to help you ... I hope you are very well regards
Thanks to Dr. Gonzalo, I've finally overcome my long-standing "trauma" with dentists. He's incredibly professional, explains everything so clearly that you feel completely at ease, and his work is impeccable. I highly recommend Art Dent; you won't regret it! Best regards, Dr.
Reply from the clinic
Thank you so much, Fabian. It was a pleasure to help you. I hope everything continues to go well and you can resume your treatment without worry. Best regards.
Highly recommend Dr. Gonzalo! Had a great experience, communication with him was professional. He organised my root canal procedure. Was very prompt in making sure it was done within my time in Playa. Amazing result and I’m very pleased with my tooth now. A++++
Reply from the clinic
Ray Thank you so much!! I am glad to know that you are satisfied with my work... take care, regards
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