Patients
Reviews of An Tâm Smile - Nha khoa thẩm mỹ Hội An.
Hoi An, Vietnam. 368 submitted to SmileJet, 184 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 552 reviews
FORMAL COMPLAINT!!! (ZERO Stars if I would rate this place) I have a dental background and would not recommend this clinic. Due to a busy morning, I was unable to accompany my brother to his appointment. He attended the clinic for what he understood to be a simple filling. However, he left the clinic having had 8 upper and 8 lower teeth shaved down (v-shape) without clear explanation or…
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or informed consent. If my sister-in-law had not questioned why a “filling” was taking so long, the dentist would have proceeded further. she was waiting outside under the impression that only a filling replacement was being done and was unaware that 16th teeth were being prepared for crowns. When I later saw my brother, I was shocked by the condition he was left in. No impressions were taken prior to tooth preparations, and no temporary crowns were provided, which is a fundamental standard of care. The correct protocol is to take the impressions first, then prepare the teeth, and provide temporaries. This was not done! I contacted the dentist directly to ask for an explanation. she claimed my brother had requested fillings. I responded by asking how shaving teeth from 14-24 and 34-44 could possibly be considered a filling, as this is clearly full crown preparation. The situation was disorganised and highly concerning. My brother felt he had no choice but to proceed and pay the x amount. He was sent home with crooked teeth and poor cosmetic results. As someone with dental knowledge, I had to instruct the dentist on bur selection, occlusion, high and low spots, and cosmetic assessment, which should never happened. In addition to clinical concerns, infection control was extremely poor. I observed the dentist touching multiple surfaces, and placing her phone by the instrument tray. In another operators, a dental nurse was using her phone while a patient was in the chair. There were flies present, and patient chairs were not disinfected with alcohol between patients. Based on the lack of informed consent, substandard clinic practice, poor hygiene, and unprofessional behaviour, I believe this clinic is unsafe for patients and should be investigated and shut down!!!! Adding to this concern, the extensive dental work was carried out only 4 days before we were due to fly home. This placed my brother under significant stress and left no reasonable time to seek a second opinion, corrective treatment, or proper follow-up care before international travel. Performing irreversible procedure under such time pressure, without informed consent, is highly inappropriate and irresponsible. I rate this place a ZERO stars if that were possible. Based on my experience, this clinic should be shut!!!!!
Very satisfied with my teeth cleaning and whitening. Very professional service. I recommend it!
Amazing service! No waiting time! And my dental cleaning was quick and smooth. I believe they are using ultrasound technology. Thank you
Great value, got my teeth cleaned and whitened super quick
The doctors are excellent and the staff are very enthusiastic and friendly. I recommend this facility to everyone.
The teeth cleaning was excellent, thank you 👍 the staff is the best …
Amazing, I had a broken tooth on holiday, and the team were fantastic, so very professional and wonderfully helpful. I would recommend this dentist 100% they did a great job and made sure I was ok the whole way along
I left the UK on Friday 6th March with slight discomfort with my crown, by the time I had arrived the pain was very unpleasant. I decided to find a dentist using Google and An Tam Smile came up. I WhatsApp them and got an appointment on Sunday. I cannot praise the staff and dentist enough. They were so helpful, X-Rayed and gave me a prescription for antibiotics. I’m feeling so much better already.…
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THANK YOU 🙏 SO MUCH. I can enjoy the rest of my holiday xxxx
I came to the clinic with a toothache and needed root canal treatment. I was nervous because it was my first experience with this procedure. The dentist, the assistant, and the entire staff were very kind and comforting. Everything was done quickly and painlessly, and the price was more than reasonable. Thank you very much!
We suddenly needed a dentist because of a missing tooth filling. They were incredibly kind to us, the doctor fixed the problem very precisely, I can only recommend her!🇻🇳🇭🇺☺️ …
Fantastic experience. Excellent quality and caring service from Diem and staff. Would 150% be back here again and have whitening again. And would consider other procedures too.
Lovely staff and great prices, perfect service.thank you
would like to express my sincere gratitude to the entire dental clinic team for their excellent work! I had two crowns installed, and everything was done very comfortably, carefully, and completely pain-free. I feel great now, and nothing is bothering me. Special thanks for the attentive and caring attitude — they kindly allowed me to split the payment into two parts, which was very important…
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t for me. The staff here are truly kind, professional, and attentive dentists who do their work with great care and quality. I am very happy with the result and can confidently recommend this dental clinic!
I had a very positive experience at An Tam Smile which I chose for dental treatment following the excellent reviews. The gentle care, patience and attention to detail exceeded any dental treatment I had previously received in the UK. I highly recommend An Tam Smile.
The staff were friendly and enthusiastic, their work was smooth, and the service was excellent.
Great cleaning and whiting… thank you
Fantastic! I would highly recommend this dentist. They are a friendly family operation. I had new porcelain crowns and implants done and I’m over the moon with the results! They were very good at explaining the details and whole process. They sent me for a ct scan to check my jaw for the implants and drove me to the hospital and brought me back at no extra cost. The treatment was professional,…
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painless and thorough. The cost was very competitive. Don’t hesitate to use this dentist as they are brilliant 🤩
Great service! Happy with my teeth cleaning service, walked in and was seen straight away. Price is also great!
The staff always proactively ask how I'm feeling while working, which helps me feel less anxious and more comfortable.
I appreciate how the dentist always prioritizes preserving natural teeth over recommending unnecessary procedures.
What I appreciated most was the doctor's dedication in thoroughly checking the patient before the procedure to ensure absolute safety.
I'm currently getting braces at An Tam Smile Dental Clinic. The dentist is excellent and has explained all my questions about my treatment plan. I highly recommend this dental clinic for beautiful teeth.
I went to get porcelain veneers and was really surprised because the procedure was explained very thoroughly, and the dentist was gentle, so I didn't experience any pain afterwards as I had expected.
The clinic is very spacious and clean, the doctor is very professional and provides enthusiastic advice, and the prices are reasonable.
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