Patients
Reviews of Alfa Dental & Beauty.
Krakow, Poland. 51 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 51 reviews
AVOID THIS PLACE IF YOU WANT TO HAVE YOUR CHILD'S FRENULUM LASERED. Two months ago, I went to the "doctor" with my daughter to have her frenulum trimmed. I was assured it was the best option for such a young child. The visit cost me 700 PLN, with no preparation for the procedure and no follow-up appointment a week after the procedure. The woman who performed the procedure tried to convince me to…
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have my daughter's upper frenulum trimmed as well. Fortunately, I decided against it and didn't let them trick me into spending more money. Two weeks after the procedure, the child started choking on her own saliva. We made an appointment with a speech therapist, who confirmed the procedure was poorly performed and began preparing us for another frenulum trim, which the neonatologist performed with scissors. Fortunately, the "doctor" was able to correct the botched job. Because of the lady who performed the procedure, my daughter now has problems with muscle tension, which resulted in additional costs for us, which we have to spend on an osteopath and a physiotherapist.
Reply from the clinic
Good morning! We cannot directly comment on this review, as we do not have a patient with the given name in our database. However, we would like to emphasize that we always encourage our patients to contact us with any concerns they may have after their procedures. We also encourage consultations if a patient or parent would like to ensure that post-treatment recommendations are being followed correctly – in many procedures, these are crucial to the success of the treatment. We remain at your disposal and send you warmest regards!
I came to Alfa Dental & Beauty in 2019 and have never left dissatisfied since. Meeting Dr. Marta Maciak was a breakthrough for me – she was the first dentist who was able to truly help me, not only professionally, but also psychologically. I struggle with anxiety, illnesses, and past episodes that made even opening my mouth a challenge. And yet… I feel at peace in Dr. Marta's chair. She's warm and…
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d has a sense of humor that can dispel even the greatest fears. Thanks to this, instead of being a tense bundle of nerves, I sit relaxed and smiling, knowing I'm in good hands. I also can't forget Ms. Jola – a wonderful person who is always there to offer advice, support, and care. Her presence during treatments makes me feel safe and cared for. Zuzanna at the front desk also deserves a huge shout-out – she's always professional and friendly, always providing all the information she can, and providing excellent care before even entering the office. They're a true Dream Team. I've been to many dentists, and it always ended with rework: fillings were crumbling, something didn't fit, and I felt like I was at a Turkish sermon – I could hear what they were saying, but I couldn't understand. At Alfa Dental & Beauty, everything is different. Here, I feel comfortable. I always know what's going on with my teeth, what treatment options I have, and why we're making the decisions we do. This isn't just any clinic – it's a place where you can regain peace, health, and a smile.
Reply from the clinic
Thank you so much for your kind and warm words. We're passionate about what we do, and we're happy to share it with you. We're glad we were able to help. See you soon!
I'm very pleased with the clinic's services! After the first treatment, a slight asymmetry appeared, but it was quickly and professionally corrected—at no additional charge. Dr. Marta Maciak was incredibly kind and caring. I was regularly invited for follow-up appointments, during which everything was thoroughly checked and explained. I felt truly cared for and at ease throughout the entire…
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process. I can wholeheartedly recommend this clinic to anyone—they offer complete professionalism and a personalized approach to each patient. Thank you! 💉😊
Reply from the clinic
Thank you very much and see you soon 🙂
I highly recommend this place; it's conveniently located, and you don't have to wait long for an appointment. First and foremost, a huge thank you to Marta Maciak for her several years of dental care and invaluable help. Dr. Marta is an excellent specialist and a very kind person. She carries out her work with complete dedication and goes above and beyond to help. You can feel her personalized…
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approach to each patient. At each visit, Dr. Marta clearly explains the dental treatment process. I can also add that if you're afraid of dental treatment, you'll feel taken care of here. Jolanta's assistance during procedures is also top-notch; you don't feel any discomfort, which is a crucial element for me. Besides her professionalism, Jolanta Bąba is very friendly and always a pleasure to talk to. After several years of treatment at the clinic, as a regular patient, I can wholeheartedly recommend this place, primarily for the professional team who are dedicated to their work, the pleasant atmosphere, and the excellent organization of the work. And here, the work of the reception staff, specifically Ms. Zuzanna, deserves special recognition. Ms. Zuzanna is a delightful young lady who greets everyone with a smile from the moment she walks in, offering coffee or tea. She always tries to find the most convenient time and is known for her promptness. I highly recommend her again 👍
Reply from the clinic
Mrs. Magda, thank you so much for your wonderful review and the time you took to write it. We really appreciate it, and we'll see you at your next visit :)
I highly, highly recommend this office to everyone!!! And the doctor! The assistant! The receptionist! Perfect service! Professionalism! Care! Maximum attention to the patient's problem! This is the best office in Krakow! I recommend it! Marta P.
Reply from the clinic
Thank you very much for your opinion, we are very pleased :)
Best practice I have ever been to! Dr Marta Maciak is an amazingly competent dentist. I was referred to her from another practice because my root canal case was so difficult that only she could fix it. It was clear right away that she is a true expert and excellent at her profession. She is also very friendly and explains all the medical details in a clear and logical way (and in excellent…
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English). I would also like to highlight how well they do the dental cleaning. I typically find the procedure unpleasant but at Alfa Dental they manage to do it with minimal discomfort and very proficiently. All in all, I highly recommend their dental services!
Reply from the clinic
Thank you 🙂 …
We highly and warmly recommend her! When you choose Dr. Marta Maciak, you're in the best hands. In short, she's completely professional!
Reply from the clinic
Thank you :)
A pleasant atmosphere, very kind and professional ladies. I highly recommend laser lip augmentation at this office :)
Dr. Marta Maciak is a true professional. She saved my resorptive teeth, which other dentists said needed extraction. Thanks to Dr. Marta, they're now saved, for which I'm very grateful. 😘 I also thank the entire staff for their kindness and the pleasant atmosphere I've always experienced. …
A well-organized clinic. A very good experience. I can recommend Dr. Marta Maciak as an excellent specialist who puts the patient's well-being first. Of the several clinics I've experienced so far, this one definitely ranks first for me.
I highly recommend this doctor, especially for her personalized approach and professionalism, in line with the latest trends. The entire team works with the utmost dedication 💙 …
Reply from the clinic
Thank you and see you soon 🙂
A visit to the beauty salon with Ms. Ela is highly recommended. She was completely professional, friendly, and the atmosphere was relaxing and trusting. The consultation took the time to look at my needs holistically (discussing test results, reviewing my diet, choosing cosmetics, and developing a skincare plan). Definitely 5 stars :-)
Dr. Marta Maciak is a very kind person with a fantastic approach to children. She managed to cure my son's tooth without any stress during his first visit, something that would have been impossible at another dental practice. I highly recommend her.
Reply from the clinic
Thank you very much :)
Thank you so much for the excellent procedure. Dr. Marta's hand is so gentle that even I, a person afraid of needles, didn't want to leave the chair, period. Thank you very much and I recommend her with a smile. See you soon, Łukasz.
Reply from the clinic
Thank you and see you soon :)
I just finished a deep hydration facial with Ms. Ela. From the very beginning, she was completely professional. The receptionist informed me about everything and was very kind. As for the treatment itself, I experienced the relaxation I needed, felt very comfortable under the care of the beautician, and the treatment was tailored to my skin's needs and definitely addressed my psychological…
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needs. I will definitely be back, thank you!
Reply from the clinic
Thank you and welcome again :)
My girlfriend, who regularly comes here for treatments, booked me in. The esthetician applied the JESSNERS Peel, which turned out to be perfect for my problematic skin. The treatment was preceded by a consultation during which I was recommended home care products. I was informed that my skin might peel for the first few days, and it did. Thank you so much for the entire treatment, and I definitely…
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ely recommend it!
A very professional and friendly doctor. During the consultation, I received a comprehensive assessment of my tooth's condition. All in a friendly atmosphere.
Reply from the clinic
Thank you and we invite you again 🙂
Dr. Marta, She is an exceptionally professional doctor. Thanks a lot dr Marta ❤️
Karolina performed the cavitation peeling. Everything was professional, and the atmosphere was pleasant. The results were very good. I recommend it.
Very professional and friendly approach to patients, even infants :) Nice atmosphere, affordable prices, I highly recommend.
A great clinic, I highly recommend it. Marta planned the entire treatment and explained everything very clearly. Julia performed the cleaning in a very pleasant atmosphere. Renata professionally scheduled the appointments.
I've been taking care of my teeth with the doctor for 13 years. She's always very professional and friendly. We joked that she must be working too hard, because for many years (after all my teeth were treated) she hasn't had anything to do (besides cleaning). I recently used a new (for me) aesthetic medicine service. It was very professional. The doctor is great. I highly recommend both Dr.
Reply from the clinic
Thank you for your review 💕It was our pleasure 🙂
Dr. Marta is a true professional in every respect, and what she offers her patients is of the highest quality. I'm referring to both the products and the staff at Alfa Dental & Beauty Med. I recommend the nourishing, moisturizing, and wrinkle-smoothing treatments. It's a wonderful, relaxing time spent listening to music, using professional facial products, and with the lady who performs the…
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treatment in a professional and relaxing manner. I highly recommend and encourage you to visit the beauty salon. I felt beautiful and renewed after leaving the salon. Thank you so much!
Reply from the clinic
We are very pleased, thank you.
Very nice and professional! Comfortable chair (which isn't always the case). I had an appointment for three teeth, two of which were fixed with just polishing, and I wasn't charged any extra fees - a big plus :) I recommend it.
Reply from the clinic
We are very pleased, thank you. Greetings :)
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