Patients
Reviews of a.b.c Dental Center.
Johor Bahru, Malaysia. 67 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 67 reviews
For those who was traumatised when you were young, this is the right place for you. Dr. Caren was very compassionate and empathetic when i shared with her my fear and anxiety during my past experience. Her reassurance and trust made me very comfortable during the whole procedures. Just wanted to say a big ‘thank you’ for keeping my smile shining brightly. I would love to visit you more in future.
Good and professional service. The dentist is patient and explains in detail the issue he found out.
I had a crown procedure done at this clinic, and I couldn’t be happier with the results! The staff was friendly and professional, and Doc made sure I was comfortable throughout the process. The office is modern and clean, and I felt well taken care of. Highly recommend this clinic for anyone needing dental work!
Kind doctor, and very informative too which helps me to understand. Thank you
recently got my veneers done by Dr. Reuben, and im very satisfied with the results! the whole process was very smooth and professional 👍 …
The attitude of one of the Chinese service staff members could be improved. I believe the fundamental principles of the service industry are friendliness, courtesy, and a smile. Being proactive, anticipating and meeting customer needs before they arise, and not waiting for them to be asked, is essential. These attitudes not only enhance the customer experience but also build a positive corporate…
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Reply from the clinic
Thank you so much for your sincere and comprehensive feedback. We deeply understand the importance of service attitude to customer experience and corporate image. Your feedback is a great encouragement to us, and we will definitely communicate with the staff member in question as soon as possible to strengthen training and guidance, striving to ensure that every service staff member can serve to the high standards you expect, bringing you and all customers a more satisfactory and comfortable experience. Thank you again for your attention and support, and we look forward to presenting you with an even better service. Because we cannot find your appointment, it is difficult to determine exactly what happened. I am very willing to contact you and explain the situation in detail to help you fully understand the whole situation. I hope that through our communication, the problem can be properly resolved, and I believe that our future services will be even more improved! Can you contact us at [email protected]?
Very happy treatment by Dentist Alexon, kept me calm during treatment , whole process very comfortable , she very professional , highly recommended , definitely will be back, thank you
The dentist Dr Caren pays attention to details and is communicative throughout the consultation and procedure, she takes extra effort to entertain silly questions or concerns I may/may not have, just incase we still have queries after visiting the clinic, she encourage us to just drop a text.
Was recommended to ABC Dental Center by our family friend from JB. I did a root canal & crown procedure by Dr Ron. The part 1 of the root canal procedure took about 1 hour, while I was in the dentist chair Dr. Ron kept enquiring if I felt …
Staff was proficient and friendly. Dentist Ms Caren is also very proficient and friendly. She takes pride in her work and puts in effort to ensure that everything is nicely done. The technology is fast and efficient. Overall, loved my experience!
me and my mom came for the first time, totally different experience from other clinics. doctors are very patient and caring, they explain an depth analysis of each and every tooth and potential problems we had and how to protect our teeth better. Their technology is top notched and the latest technology compared to other clinics. Price is reasonable would come here in the future again. Their…
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cleaning treatment is not painful at all, even for my mom with very sensitive teeth. I really found a gem and want to gate keep. i’m still in awe in how awesome this place is, the doctors so patient, and setting is so comfortable and clean!
Great Customer Service! From the staff to doctors all are doing a great job. Clear and detail information on cause and prevention by dentist Rachel. My problems are gone now. Thanks to you doc! Keep up the great work 👍
Had filling done the other week and felt that there was no pain. So why not try cleaning my teeth this time right? I have a fear of going to the dentist because I’m quite sensitive near the gums and all. But now I can say that there’s no need to fear when it’s with ABC Dental at Adda Heights ☺️👍🏼 once again, thank you Dr Alenxia and the kind and friendly staffs at ABC Dental. Will see you again!
Had a very good experience visited the clinic yesterday. Dr. Rachel really good care of my niece who needs to take out 2 of the tooths and everything went smooth👍👍❣️ assistant and frondest also really friendly and nice to us ;> …
The dentists and staffs here all very nice and very service oriented.
I'm thankful for the professional service provided by Dr Zeo and his staff 😁 Will definitely come back here for my future dental care 🙏 Highly recommended 👍👏 …
Reply from the clinic
Thanks !
Excellent skills set and professionalism... Dr Caren explains clearly every steps and purpose of the procedures ... Make one very comfortable and most important the fees are very reasonable and affordable ..
The doctor and nurse were very nice and explained everything very clearly. The teeth cleaning process was also very painless. The service attitude was excellent 👍🏻 Highly recommended ❤️ …
My Dentist is very informative and able to explain me thoroughly.The service is excellent.The state of art advance equipment that is one stop too.A beautiful and clean set-up.They follow up and check on me which reassures me that am well taken care Thank you a.b.c.Dental Centre.👍👍👍 …
very good experience for my daughter issue,thx for dr caren and assistant help,they have a huge experience and patient.
Dr.Rachel and nurses serve very well and are polite.The tooth washing process is completely painless.Very satisfied❤️ Dr. Rachel is highly recommended
Used to be afraid of going to dentists as they were intimidating, but I enjoyed my session in abc dental with Dr Alenxia. Great counter services too. Painless scaling!
I had my root canal procedure and crowning done by Dr. Alenxia. She is the BEST dentist I have ever come across, and her service was so much better than what I received from another specialist endodontist at another clinic. …
I had my teeth whitening done and the doctor has done a superb job. Before the procedure she went through with me step by step. Her expertise has put me at ease and the end results of my teeth was shining white again. Kudos to Dr.Caren Lwi for a job well done! All the staff there were polite and friendly. Will definitely patron the clinic again in future.
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