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24 Hour Surgery

401 Madras St, Christchurch, New Zealand

Last audited April 2026 By SmileJet Audit Team How we audit โ†’
3.0/5  · 224 reviews

Why Choose 24 Hour Surgery in Christchurch?

24 Hour Surgery is an ACC-accredited urgent care clinic in Christchurch, New Zealand, open 24 hours daily for walk-in patients. The clinic offers comprehensive on-site services including accident treatment, fracture care, x-ray facilities, and urgent pharmacy, with wheelchair accessibility and interpreter services available.

24 Hour Surgery is a privately-owned urgent medical care clinic located in Christchurch, New Zealand, providing 24-hour walk-in access to emergency and accident care services. Operating seven days a week, around the clock, 24 Hour Surgery serves Christchurch residents and visitors requiring urgent medical assessment and treatment without appointment delays. As an ACC-accredited urgent care provider, 24 Hour Surgery delivers comprehensive medical services for acute injuries, accidents, and urgent health concerns with all necessary diagnostic and treatment facilities on-site.

Why Choose 24 Hour Surgery

24 Hour Surgery distinguishes itself through its 24-hour availability, ensuring medical care is accessible whenever urgent health needs arise in Christchurch. Walk-in access eliminates appointment scheduling barriers, allowing immediate triage assessment and prioritized care based on medical urgency. The clinic's ACC accreditation provides assurance of quality standards and eligibility for injury treatment through New Zealand's injury compensation scheme. All diagnostic and treatment services are available on-site, eliminating the need for multiple facility visits during urgent medical episodes. The Christchurch clinic demonstrates commitment to accessibility through wheelchair parking, accessible ramps, and available wheelchairs for mobility-challenged patients. Interpreter services ensure language barriers do not prevent effective healthcare communication.

Treatments and Specialties

24 Hour Surgery provides comprehensive urgent medical care addressing acute health emergencies and accident-related injuries. Urgent medical assessment through triage ensures patients are seen in order of clinical priority. Accident treatment addresses injuries from falls, vehicle incidents, and other traumatic events. Fracture care and management includes evaluation, x-ray assessment, and treatment planning for bone injuries. X-ray services provide on-site diagnostic imaging for rapid assessment of suspected fractures and internal injuries. Urgent pharmacy services dispense necessary medications immediately without waiting for external pharmacy fulfillment. Emergency medical care addresses acute health conditions requiring immediate professional evaluation and intervention.

Team and Credentials

24 Hour Surgery maintains medical staffing adequate to provide continuous 24-hour urgent care coverage. Clinicians bring professional expertise in emergency medicine, acute care assessment, and injury management. The clinical team is trained in triage protocols ensuring appropriate patient prioritization based on medical urgency. All staff maintain professional qualifications and compliance with New Zealand health sector standards. The ACC accreditation reflects organizational commitment to quality standards and appropriate urgent care delivery.

Technology and Facilities

24 Hour Surgery is equipped with modern urgent care technology supporting rapid diagnosis and effective treatment. X-ray facilities provide immediate diagnostic imaging for fracture assessment and other radiological concerns. Fracture clinic capabilities allow onsite evaluation and treatment planning for bone injuries. On-site pharmacy services enable immediate medication dispensing for urgent health conditions. The facility maintains appropriate equipment and supplies for comprehensive urgent care delivery. Modern diagnostic and treatment equipment supports efficient patient assessment and care delivery.

Patient Experience and Approach

The philosophy at 24 Hour Surgery emphasizes rapid assessment and treatment of urgent medical conditions. The triage system ensures patients with greatest medical need receive priority attention. Walk-in access removes scheduling barriers, accommodating the unpredictable timing of medical emergencies. Clear information about expected assessment and treatment timelines helps patients understand the urgent care process. 24 Hour Surgery recognizes that urgent medical situations create patient anxiety, approaching all interactions with professional efficiency and empathy.

Location in Christchurch

24 Hour Surgery is conveniently located at 401 Madras Street, Christchurch Central, Christchurch. The central Christchurch location ensures accessibility for residents throughout the city and surrounding regions. Wheelchair parking and accessible ramps accommodate patients with mobility challenges. The facility is designed for rapid patient flow during high-volume urgent care periods. 24 Hour Surgery welcomes walk-in patients at any time, with no appointment required for urgent care assessment and treatment.

Patient Reviews from Christchurch

3.0

โ˜… 224 reviews

A

Annabelle Ogilvie

March 2026 ยท โ˜… 5

I went into after hours twice when I had my Pneumonia. They triaged me and due to my symptoms I was seen quickly and had very good communication from the triage nurse, and doctors. One junior nurse took my temp via ear and then took it โ€ฆ

Clinic response ():

Response from the owner a year agoThank you for your lovely feedback, Annabelle. We're so pleased to hear you had a great experience visiting us. We're always happy to pass messages like yours on to our staff. Take care, 24 Hour Surgery Team

A

Alice

March 2026 ยท โ˜… 5

Excellent, thorough service. I attended the 24 Hour Surgery at 9am on a Sunday morning with my young child. We were triaged and seen within 40-minutes. The doctor even diagnosed illness our GP had missed on the Friday due to her thorough assessment. A great service.

Clinic response ():

Response from the owner a year agoThank you for your lovely feedback, Alice. We're happy to hear you had a great experience visiting us. We will pass your message on to our staff. Take care, 24 Hour Surgery Team

W

Wendy Hill

March 2026 ยท โ˜… 5

It was a bit of a long wait but could not fault the nurses or Drs thankyou ๐Ÿค— โ€ฆ

Clinic response ():

Response from the owner a year agoThank you for your kind feedback, Wendy. We acknowledge that, at times of busyness, wait times are longer than we would want. However, our team are working hard to see everyone as quickly as possible. We assess patients as they come in and โ€ฆ More

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ๅ—จๅฐ็ณ็ณ

March 2026 ยท โ˜… 1

Horrible experience, waited for 4+ hours just to be pushed down the queue. I left without seeing anyone

Clinic response ():

Response from the owner a year agoWe're sorry to hear you weren't satisfied with your experience visiting us and acknowledge that there are sometimes lengthy wait times at 24 Hour Surgery. We assess patients as they come in and we continually prioritise based on clinical โ€ฆ More

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Sahar Heydari

March 2026 ยท โ˜… 1

This place is just a waste of your time. I came last night after 6pm as my GP doctor told me it was free for refugees. But they charged me $50โ€ฆ. The wait time was normal but the doctor who saw me was no help at all, I was so sick and all he โ€ฆ

J

Jazzy Hutson

March 2026 ยท โ˜… 1

I got to after hours at 9:05pm tonight I was told that it'll be a 3 hour wait I was still waiting to be seen at 2am I'm in agony due to finding out that I have endometrial polyps โ€ฆ

Clinic response ():

Response from the owner a year agoWe're sorry to hear you weren't satisfied with your experience visiting us and acknowledge that there are sometimes lengthy wait times at 24 Hour Surgery. We assess patients as they come in and we continually prioritise based on clinical โ€ฆ More

J

Joanne Elphick

March 2026 ยท โ˜… 5

What a great Surgery , I am from Australia and would highly recommend if you are unwell . Staff are fantastic ๐Ÿ‘ โ€ฆ

Clinic response ():

Response from the owner a year agoThank you for your lovely feedback, Joanne. We will pass your message on to our staff. Take care, 24 Hour Surgery Team

M

mike savenije

March 2026 ยท โ˜… 1

Place is an absolute joke horrible service very unprofessional service and no care whatsoever just another number got to the hospital in the future same wait time and atleast the care about you

Clinic response ():

Response from the owner a year agoWe're sorry to hear you weren't satisfied with your experience visiting us and acknowledge that there are sometimes lengthy wait times at 24 Hour Surgery. We assess patients as they come in and we continually prioritise based on clinical โ€ฆ More

P

Pauline Oxford

March 2026 ยท โ˜… 4

Excellent service although long wait but people triaged so understandable

Clinic response ():

Response from the owner a year agoThank you for your kind feedback, Pauline. We acknowledge that, at times of busyness, wait times are longer than we would want. However, our team are working hard to see everyone as quickly as possible. We assess patients as they come in โ€ฆ More

N

Nikki Schrafft

March 2026 ยท โ˜… 1

The service is very poor, no wonder people leave and suffer in silence and worst of can pass away

Clinic response ():

Response from the owner a year agoWe're sorry to hear you weren't satisfied with your experience visiting us and acknowledge that there are sometimes lengthy wait times at 24 Hour Surgery. We assess patients as they come in and we continually prioritise based on clinical โ€ฆ More

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★ 3.0 (224 reviews)

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