AON Centre 12/29 Customs St W, Auckland, New Zealand
City Dental Lounge is a holistic dental practice located at Level 12, 29 Customs Street West in Auckland CBD, New Zealand. Founded in 2014 by Dr Karen Harris, BDS Otago, the clinic treats patients holistically, focusing on the whole person rather than isolated teeth. City Dental Lounge delivers comprehensive general, cosmetic, and restorative dentistry in a comfortable, welcoming environment designed to make patients feel at home while receiving quality care.
City Dental Lounge stands out in the Auckland dental market for three key differentiators. First, the clinic practices holistic dentistry, treating the whole patient with consideration for overall health and wellbeing, not just isolated dental problems. Second, Dr Karen Harris established a practice philosophy centered on patient comfort, designing the clinic with thoughtful touches to create a spa-like lounge atmosphere. Third, all major services including cosmetic dentistry, implants, and orthodontics are completed in-house, ensuring continuity of care and quality control.
City Dental Lounge offers comprehensive dental services across general, cosmetic, and restorative disciplines. Core general dentistry services include routine check-ups, professional cleaning by dental hygienists, and preventive care. Cosmetic dentistry specialties include teeth whitening through their sister clinic Alba Smile Lounge, cosmetic bonding, and smile enhancement procedures. The clinic specializes in dental implants for tooth replacement, with implant planning and placement completed in-house. Orthodontic treatments include clear aligners and ceramic braces for discrete correction. Dental emergency care is available for urgent patients.
City Dental Lounge is led by Dr Karen Harris, who holds a Bachelor of Dental Surgery (BDS) degree from the University of Otago. Dr Harris established the practice with a vision of patient-centered, holistic dental care. Her commitment to comprehensive, personalized treatment sets the standard for excellence throughout the clinic. The team at City Dental Lounge includes dental hygienists and support staff dedicated to delivering exceptional care in a welcoming environment.
City Dental Lounge operates on the principle of treating the whole person, not just teeth. The clinic's holistic approach considers how oral health impacts overall wellbeing and systemic health. Dr Karen Harris designed the practice to feel less like a traditional dental office and more like a welcoming lounge. The thoughtfully designed environment reduces patient anxiety and promotes positive experiences during dental care. This patient-centered philosophy distinguishes City Dental Lounge as a unique destination for comprehensive dental care in Auckland.
The clinic provides all major treatments in-house, ensuring quality control and care coordination. City Dental Lounge partners with Alba Smile Lounge, their sister clinic in Commercial Bay, to offer specialized teeth whitening services with attractive pricing bundles combining whitening and hygiene treatments. This partnership model provides Auckland patients access to expanded services while maintaining continuity of care through the City Dental Lounge team.
City Dental Lounge is conveniently located at Level 12, 29 Customs Street West in Auckland CBD, positioned for easy access to downtown Auckland workers and residents. The CBD location on Customs Street ensures visibility and accessibility for professionals and families seeking dental care in central Auckland. The clinic provides comprehensive dental services in a comfortable environment designed to make every visit to City Dental Lounge in Auckland a positive, restorative experience.
5.0
★ 88 reviews
Clive Wright
March 2026 · ★ 5
Relaxed and professional with all the latest equipment to do what is needed.
Clinic response ():
Response from the owner 7 years agoThanks so much Clive - Karen loves her gadgets and technology!
Kelly Michell
March 2026 · ★ 5
Great service, latest technology and products used by Karen and her team.....thanks so much for saving my tooth nerve!! So grateful :)
Clinic response ():
Response from the owner 7 years agoThanks Kelly, so happy you chose us to help you :)
Meg C
March 2026 · ★ 5
Amazing practice with the latest dental technology and methods! Lovely staff & Karen is a fantastic dentist!
Clinic response ():
Response from the owner 7 years agoThanks Meg - We do have a fantastic team here who loooooove what they do and we are happy that shows :)
Rachel Wales
March 2026 · ★ 5
Amazing ... lovely team and karen is truly a very good dentist ...
Clinic response ():
Response from the owner 7 years agoThanks Rachel - you're pretty awesome too!
Lisa Biesheuvel
March 2026 · ★ 5
Awesome practice to deal with, lovely staff, handy Central location, and nice modern rooms. Best of all, they could do a ceramic crown for me in a single appointment.
Clinic response ():
Response from the owner 7 years agoThanks Lisa for your review - we appreciate your support and it was a pleasure treating you!
Fiery Jack
March 2026 · ★ 5
The team at City Dental is very professional and always very friendly. After an appointment they always make a follow up call the next day to see how you are and if there is any problem. I highly recommend them. Cheers Rob
Linda Dumont
March 2026 · ★ 5
I had a beautiful experience at the dental lounge. What an outstanding relaxed place! Dr Harris is an incredible dentist and her senior nurse Rachel was outstanding. I got the best advice was 100 % comfortable and I felt in safe hands. They are like a symphony working together its incredible to watch. Thanks Team I can’t wait for my next appointment ♥️
Clinic response ():
Response from the owner 3 weeks agoIt’s great to hear our team made your visit comfortable – thanks for your kind words
Bronwen Peterken
March 2026 · ★ 5
I had such a great experience at City Dental last week. I was 20 minutes late as I was stuck in traffic and the amazing team accommodated me. I will be recommending City Dental to friends and family.
Clinic response ():
Response from the owner 3 weeks agoThanks for sharing your experience.We’re thrilled to know you felt comfortable and enjoyed the surroundings as well as the care from our whole team. We really appreciate the recommendation.
Ben Chevre
March 2026 · ★ 5
Great experience and care as always by every member of the team . Never been more satisfied and feel safe about any other dentist than city dental lounge
Clinic response ():
Response from the owner 3 weeks agoYour feedback about our team means a lot – we truly appreciate it
Asta Schnell
March 2026 · ★ 5
A great practice with lovely staff. Francesca was kind and skilled
Clinic response ():
Response from the owner 3 weeks agoWe appreciate your positive feedback – so glad you felt at ease here
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★ 5.0 (88 reviews)
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