Patients
Reviews of 212 Dental Oral and Dental Health Clinic.
Istanbul, Turkey. 98 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 98 reviews
I went to Dr. Aykut for impacted tooth extraction; we extracted a total of 3 teeth. Despite my fears, it was a very easy and comfortable process. You can choose him with peace of mind.
Reply from the clinic
Thank you for your valuable comment/evaluation and interest. 🙏
I did my implant teeth hair and I’m very happy with the job they did. I’m glad to know this Dr And I will be back again if I need to do my other teeth
My treatment process went very well; everyone involved was very attentive. I am very happy with my 1.5-year treatment and very pleased with the results. I recommend it to everyone; if you are considering treatment, you can do so with confidence. ✨️
We had plaque treatment done for my daughter. From the moment you enter, everyone is friendly and attentive. It's an incredibly clean place. Our doctor, Abidin, was very meticulous and caring.
I would like to express my heartfelt gratitude to Dr. Aykut KOŞUN, who flawlessly performed my implant and dental treatment from start to finish, and to his assistant, Ms. Tuğba, who never failed to show her attention and smile throughout the process. The detailed information provided before the treatment, the meticulousness during the procedure, and the post-treatment care were truly…
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reassuring. I experienced no pain, stress, or questions at any stage. I can wholeheartedly recommend this team, both for their professional expertise and their humane approach. I'm so glad our paths crossed; thank you for your hard work. 🌟
I had 27 crowns and implants replaced. Mostly, the work was done well - with the exception of a few crowns that needed to be redone, and one implant. While the implant itself was placed correctly, the surgeon Dr Aykut Kosun, one of the main partner/owners of the practice, put in a multi-abutment screw instead of a single screw. I walked around with a wobbly tooth #5 for a year - went back to…
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have it fixed twice, and they completely ignored it. Was told that "many of our patients from the US complain about loose crowns," and then "you need to be loyal to our dentists because they did their best." I then had to get a replacement crown attached to the correct single abutment screw in the US - cost me about $2,500 with a prosthodontist. Would I suggest them? Maybe for something minor, but for an experienced oral surgeon who also practices prosthetic dentistry to mistake a multi abutment screw for a single one - unheard of. They have absolutely no warranty policy, since I did fly back twice, and they just flat out refused to admit wrongdoing. BEWARE.
Reply from the clinic
Dear Christine, Thank you for your feedback. You will also find the English text below. We would like to clarify some financial aspects regarding your treatment. In accordance with your explicit request, a Straumann brand implant system was used. All ordered components were supplied and installed as requested. All shipping and product documentation is available and can be provided upon request. According to our records, you only visited our clinic once, on January 28, 2022, for a follow-up appointment. You left the clinic satisfied on that date, and we have not received any negative feedback for approximately three years since then. All treatments performed at our clinic are carried out in accordance with internationally accepted clinical standards and established procedures. The implant brand and prosthetic approach used in your case were fully compatible with your preferences at the time of treatment and clinical indications. Furthermore, it should be noted that long-term results depend not only on the initial procedures but also on post-treatment care, regular dental check-ups, oral hygiene, and any changes that may occur in the oral and gum tissues over time. Even well-executed treatments can be affected by factors that develop after the completion of care. While we respect your opinion, we do not agree with your assessment that the treatment was performed incorrectly or outside of accepted standards. We maintain our commitment to transparency, professionalism, and high-quality patient care. Sincerely, Dental 212 Public Relations Dear Christine, Thank you for your feedback. We would like to clarify several factual points regarding your treatment. At your explicit request, a Straumann-brand implant system was used. All components ordered were exactly as requested and were applied accordingly. Full shipment and product documentation is available and can be provided upon request. Our records show that you returned to our clinic only once, on January 28, 2022, for a follow-up visit. You left the clinic satisfied at that time, and we did not receive any negative feedback from you for nearly three years thereafter. All treatments at our clinic are performed in accordance with internationally accepted clinical standards and established procedures. The implant brand and prosthetic approach used in your case were fully aligned with your preferences and clinical indications at the time of treatment. It should also be noted that long-term outcomes depend not only on the initial procedure but also on post-treatment care, routine dental check-ups, oral hygiene, and possible changes in oral and gingival structures over time. Even well-performed treatments may be affected by factors that develop after the completion of care. While we respect your perspective, we do not agree that the treatment was performed incorrectly or outside accepted standards. We remain committed to transparency, professionalism, and high-quality patient care. Kind regards, Dis 212 PR
I went to Diş212 for a teeth whitening procedure yesterday. The material they used on my lips was unsuitable because my mouth is small. When I had my teeth cleaned, I asked the assistant for a different tip, but they didn't have one. As a result, I experienced a lot of pain during the whitening procedure; they just told me to bear it. The material they used on my lips was wide, but my mouth was…
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narrow. Because I stayed like that for half an hour, my mouth and face swelled up, and the inside was sore; I think the material also burned me. After the procedure, I called them, and they just told me to gargle and hung up. I sent a message, but received no reply. I sent pictures, but still no response. I called another dentist, and they said, "Come in, we'll take a look," and prescribed cream, saying it was due to insufficient material. I already understood that. I hope they'll be more careful. My mouth is very sensitive, and it's been hurting a lot since yesterday.
Reply from the clinic
Hello Ms. Yeşim, We are sorry for the negative experience you had. Our relevant department has made the necessary discussions regarding the problem you experienced, and our … More
Today I had an appointment with Dr. Aykut for my wisdom tooth extraction. The procedure was very quick and easy. Dr. Aykut and his team were very attentive and friendly; I was very pleased and I thank them.
My plate treatment went smoothly and in a planned manner from beginning to end. I got a much better result than I expected. I would like to thank my doctor Abidin Acar and everyone else.
I had an implant done at Diş 212. Mr. Aykut is an excellent person, I was very pleased with the process, also the employees are very attentive, I was greeted with a smile, I would like to thank everyone, especially Mr. Celil and Mr. Aykut, I am glad to have you at Diş 212❤️💯 …
I started clear aligner treatment with Dr. Abidin. He explains everything in detail from the very beginning and answers all my questions tirelessly. He is friendly, energetic, and passionate about his work. Before starting the treatment, my digital impressions were taken, and before-and-after images were created. In short, I'm very happy to have started this excellent treatment with this…
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technology and Dr. Abidin. I can't wait to see the results. You can choose him with confidence.
Dental 212 Bayrampaşa family, you are all amazing ❤️ My clear aligner treatment ended today. I write this with sincerity. I'm truly pleased. All the doctors, assistants, and consultants were so attentive and friendly. Even though I'm far …
We came here for my wife's dental treatment. We are very pleased with Dr. Aykut Koşun and thank him. However, if the staff makes any mistakes or misrepresentations, they place the blame on you. There is no acknowledgment of mistakes; everyone, right down to the business manager, is trying to portray you as at fault. This isn't a one-time mistake; it's become a general attitude. Therefore, I…
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don't recommend it.
Reply from the clinic
Hello, We're sorry for your negative experience. However, if you could please provide us with the details of your problem and your spouse's information in our records, we would be happy to explain the issue and, if there's anything we did wrong, resolve your concerns. Sincerely,
He explained everything patiently and clearly throughout my treatment process. He was friendly at every appointment, and thanks to him, my treatment went very smoothly. I recommend him with all my eyes closed.
Unfortunately, it's a very money-focused place; we were treated like customers, not patients, which was very disturbing. I don't recommend it. The staff's attention only changes until they get the money, then their attitude suddenly changes. They said the 500 TL examination fee was excessive and would be refunded after treatment, but they didn't. They said, "Do another procedure, then we'll refund…
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it," and when we refused, their attitude changed drastically; they insisted on not giving it back. They charged much more than the amount they quoted on the phone; when I pointed this out, they said I must have misheard.
Reply from the clinic
Dear Aylin Güneş, We are sorry for your negative experience. We cannot access the account information opened in your name with this … More
I would like to thank Emre, who minimized my pain during my dental treatment and ended my nearly year-long struggle. He is absolutely an excellent doctor, with an excellent approach and professionalism. I've had numerous dental treatments in various places, and Emre was definitely the solution. I would also like to thank Ms. Hira, who maintained contact throughout my two-month treatment period.…
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She was always there for me, no matter the time or the situation. I was satisfied with everything until the end of my treatment, and the staff at the counter were indifferent to such a wonderful establishment. When I mentioned a minor accounting error, they responded with ego, asking what was missing or how much was missing, without even listening. In my humble opinion, they didn't know how to treat their team members around patients. Their harsh and arrogant attitude, as if they were there for fun, was completely unacceptable, despite their smiles and worldly appearances, and their seemingly unforgiving attitude, as if they were just there to have fun, was completely unacceptable for such a wonderful clinic.
Thanks to Mr. Abidin, I completed my treatment with clear aligners in about a year. I'm very happy that he solved my jaw closure problem and completed my treatment within the targeted timeframe. Thank you very much.
I received Invisalign treatment at Diş 212. Thanks to Dr. Abidin, my extremely crooked teeth have been straightened. He is a doctor who inspires confidence with both his attentiveness and professionalism throughout the entire process. I can now smile with much more confidence. Thank you to everyone who contributed.😃💛 …
I was very pleased. They removed my braces exactly on time as they said they would. I achieved the smile I wanted in a short time. I would like to thank Professor Abidin, Professor Aykut, and the entire Dental 212 family for their support during this process. They were very attentive, and now I can smile freely in every photo I take.
I was very pleased to complete my nearly two-year treatment with them. During this period, I underwent numerous procedures, including clear aligner treatment, wisdom tooth and impacted tooth extractions, and implant placement. Despite my work requiring me to be abroad for most of the day, they meticulously attended to me throughout every stage of my treatment and attentively answered all my…
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questions. I extend my heartfelt thanks to the entire clinical team, especially Abidin and Aykut, who made me feel safe from the start with their expertise and friendly approach.
I came for my crooked teeth. I got very good results in a short time. I would like to thank the whole team, especially my teacher Abidin. I recommend it to everyone.
So i was reffered to 212 dental by a family memeber the process was simple and fast everything was taking care of by irem she was verry communicative sorted my accommodation and transfers upon arrival i was greeted by the whole team i met the dentist mr aykut kosun je was extremely good with the procedure i got 6 implants ans temporary bridge whilst my implants settle for 3 months then i return…
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to recieve my new teeth so looking forward to my next visit
Reply from the clinic
Thank you for your valuable comment/review and interest. 🙏 …
The ladies at Dis 212 in Turkey were marvellous.. The ladies name are hatice and irem aldırmaz ..are the best.. please come and see them, you will not regret it..👏👏✔️😁 …
I would not recommend going to this clinic for Invisalign. I was told on my consultation that i would need to go back and forth 3 times. However if i carried on with my treatment with this clinic i would of had to go back 5 times which …
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